NetZero - Speedy Assistant - Version 3.0

For the most up-to-date Customer Care documentation, please visit our website at www.netzero.net/support

Top 3 Customer Questions
Why do I get disconnected ? Click here
Work-around for NetZero/America Online 5.0 Incompatibility. Click here
Forget Your Password ? Click here


Getting Started
  • System Requirements
  • Signup Online / Download / Install
  • Order a CD / Install / Signup
  • Creating Accounts:
             First NetZero Account
             Additional NetZero Accounts
             Setting Up My E-mail Automatically
  • Dialing NetZero
  • Using NetZero with AOL
  • Changing Access Numbers
  • Changing Password / Profile
             From My Z Start
             From the ZeroPort

    Support Options
    		• Getting Online
  • Am I Online?
  • Connection Speeds
  • What is V90?
  • Modem Information:
             What is a Modem?
             What Modems Does NZ Support?
             Finding Information on My Modem
             What are Init Strings?

    The ZeroPort
  • Using the ZeroPort
  • Using the Ticker
  • Accessing E-mail
  • Browsing the Net
  • Using Pop-up Menus
    		• E-mail Setup
  • Setting Up My E-mail Automatically
  • Setting Up My E-mail Manually
  • Creating Additional E-mail Accounts
  • Share My New Address
  • Using E-mail Features:
             Attaching a File
             Extending E-mail Headers
             Filtering Unsolicited E-mail
             Saving your Password
             Spell Checking
             Using a Signature
  • What is Mailbox Capping?
  • Setting Up My Browser:
             Microsoft Internet Explorer 4.x
             Microsoft Internet Explorer 5.x
             Netscape Navigator 3.x
             Netscape Communicator 4.x

    • Error Messages & Solutions

    Updated: 05/01/2000
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