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Text File  |  1992-12-31  |  1.4 KB  |  32 lines
  1. Newsgroups: comp.sys.sgi
  2. Path: sparky!uunet!zaphod.mps.ohio-state.edu!cs.utexas.edu!qt.cs.utexas.edu!yale.edu!jvnc.net!nj.nec.com!kasinath
  3. From: kasinath@research.nj.nec.com (Kasinath Anupindi)
  4. Subject: Re: Frustrated with SGI support..
  5. Message-ID: <1992Dec31.132939.23733@research.nj.nec.com>
  6. Originator: kasinath@ariadne
  7. Sender: kasinath@research.nj.nec.com (Kasinath Anupindi)
  8. Reply-To: kasinath@research.nj.nec.com
  9. Organization: NEC Research Institute
  10. References:  <34842@adm.brl.mil>
  11. Date: Thu, 31 Dec 92 13:29:39 GMT
  12. Lines: 18
  13.  
  14.  
  15. In article <34842@adm.brl.mil>, andersen@marvin.ama.ttu.edu (Kim Andersen) writes:
  16. |> I have several SGI systems, all different models.  I was very happy with
  17. |> the hotline service the first couple years - they were very speedy and
  18. |> knowledgable.  HOWEVER, response time has increased dramatically (coupled
  19. |> with a seeming decrease in competence) over the past year and a half.
  20. |> Ever since 4.0.X was released.  Now I don't bother to call the hotline
  21. |> anymore because on the rare occasion that I get a return call, they have
  22. |> no clue anyway.
  23. |> 
  24. |> Sorry, guys, but that's my experience.
  25.  
  26. I will agree with you.
  27. -- 
  28.                    Kasinath Anupindi
  29.                   Computer Systems & Network Administration
  30.       NEC Research Inst. Inc.,  4 Independence Way,  Princeton, NJ 08540 
  31.   Inet: kasinath@research.nj.nec.com  PHONE:(609) 951-2567   FAX: (609) 951-2481
  32.