<topic sku="core" tNum="289625" author="sallyh" xmlns="x-schema:hhTopicSchema.xml"><index><title>Troubleshoot payee name matching</title><category>online</category><klink type="trbls">Troubleshoot payee name matching</klink></index>
<content>
<p>What are you having trouble with?</p>
<extend>
<tease>Why did Money change the payee name?</tease>
<reveal>
<p>If you change a payee name when you download transactions, the next time you download a transaction with that payee name Money will change it to your preferred payee name. For example, if you change the payee name when you download a transaction from "Grocery Store 12345" to "Grocery Store," in the future when you download "Grocery Store 12345" it will automatically be changed to "Grocery Store." You can choose the payee name variations you want changed to preferred payee names. <alink type="prcdr" href="matchvariationsofpayeenames.xml"/></p>
</reveal>
</extend>
<extend>
<tease>I don't want my payee name variations changed automatically.</tease>
<reveal>
<ol>
<li>On the <emph>Tools</emph> menu, click <emph>Options</emph>.</li>
<li>Click the <emph>Online Services</emph> tab.</li>
<li>Clear the <emph>Replace downloaded payee names with user-altered names when available</emph> check box.</li>
</ol>
</reveal>
</extend>
<extend>
<tease>Money isn't changing my payee name variations automatically.</tease>
<reveal>
<ol>
<li>On the <emph>Tools</emph> menu, click <emph>Options</emph>.</li>
<li>Click the <emph>Online Services</emph> tab.</li>
<li>Select the <emph>Replace downloaded payee names with user-altered names when available</emph> check box.</li>
</ol>
</reveal>
</extend>
<extend>
<tease>I can't change the name of an online payee when I edit a transaction.</tease>
<reveal>
<p>Money needs the exact name to send your payment, so it won't allow changes to online payees.</p>
