IRIS Phone First Time Starting

.

To make your first call, follow the steps below:

1. Launch your IRIS Phone and wait to hear the "White Pages available" voice message.
2. Press the Search button to make IRIS Phone retrieve the currently on-line users.
3. Select the desired person from the list of the currently on-line IRIS Phone users.
4. Call the selected user by double-clicking his/her name.
5. While IRIS Phone is calling the selected person, you will hear a simulated ring out sound.
6. If the person accepts your call, you both can start conversing.
7. See Talking Technique to learn how to hold a seamless conversation.
8. To end your conversation, press the Hang Up button.

If you experience any kind of problem, refer to the Troubleshooting section.

.

1. You can guess that someone is calling you by several events:

• You will hear a ringing sound.
• The calling party's photo and name will be displayed in the video window.
• The RING state will be displayed in the video window.

2. You can accept the call by pressing the Answer button. Now you may start your conversation.
3. See Talking Technique to learn how to hold a seamless conversation.
4. End your conversation by pressing the Hang Up button.

.

Depending on your sound card and the sound card of the remote party, you can hold full duplex or half duplex conversations. To hold a full duplex conversation, both your and the remote party's sound cards must be full duplex. If either sound card is half duplex, a half duplex conversation will be established. To see what kind of sound card you have, open the Help menu and choose System Info. The kind of sound card that is being used by the remote party is a part of the user info displayed for every user.

It is important that the settings concerning your microphone and speakers are properly adjusted so that IRIS Phone transmits your words and plays what the remote side has said.

First, make sure your microphone and speakers are properly connected and working by using Windows Sound Recorder program (in the Programs / Accessories group). Then, you can probe your settings by performing the IRIS Phone loopback test.

During full duplex conversation, both parties may talk simultaneously just like over a phone. Though, there is some delay before your voice is transferred and played on the remote PC.

During half duplex conversation, just one of the parties may speak at a time. This means that you can start talking only as soon as the remote party remains silent. To distinguish when you can and cannot talk, look at the microphone and speaker indicators. If your speaker indicator is active, that means that the remote party is speaking and you should remain silent until he / she finishes. If your microphone indicator is active, that means that you are speaking and the remote side should remain silent. If your speakers indicator is constantly active and you cannot say anything to the remote side, that means that the other party's Microphone Sensitivity setting is not properly adjusted. Tell him / her to slide the control to the right. You should do the same, if your microphone setting is constantly active. To adjust your microphone and speakers settings, it is recommended that you perform the IRIS Phone loopback test when you are not holding a conversation.

.

Open the IRIS Phone Configuration window and choose the Audio tab. Choose whether you want a manual or automatic configuration.

If you choose automatic adjustement:

1. Make sure that Microphone Volume is set to maximum and Auto is checked.
2. Make sure that the Auto box of the Microphone Sensitivity is also checked.
3. Depending on the level of noise in the room where you will use IRIS Phone, choose the type of Environment - silent, normal or noisy. If you choose silent environment, IRIS Phone will interpret even the most quiet sound as talk and will transmit it. If you choose noisy environment, IRIS Phone will ignore most of the sounds if they are not loud enough.
4. Press the Start Loopback Test button.
5. Say some words over the microphone. If your microphone settings are properly adjusted, as you speak, the microphone icon must blink (), and as you remain silent, it should be greyed ().
6. If the icon is greyed () while you speak and you have chosen the noisy or normal environment, choose a more quiet environment - respectively normal or quiet. Repeat the test and, if needed, further change the Environment setting.
7. If the icon blinks () even when you remain silent, start to decrease the Microphone Volume setting. Repeat the test and, if needed, further change the Microphone Sensitivity setting.
8. Press the Stop Test button. If your speaker settings are adjusted properly, you should be able to listen to your words. If you cannot hear what you said over the microphone during the test, increase the Speaker Volume setting.

If you choose manual adjustement:

1. Make sure that Microphone Volume is set to maximum and Auto is checked.
2. Clear the Microphone Sensitivity Auto box.
3. Press the Start Loopback Test button.
4. Say some words over the microphone. If your audio settings are properly adjusted, as you speak, the microphone icon must blink (), and as you remain silent, it should be greyed ().
5. If the icon is greyed while you speak (), slide the Microphone Sensitivity control to the left. Repeat the test and, if needed, further change the Microphone Sensitivity setting.
6. If the icon blinks () even when you remain silent, slide the Microphone Sensitivity control to the right. Repeat the test and, if needed, further change the Microphone Sensitivity setting.
7. Press the Stop Test button. If your speaker settings are adjusted properly, you should be able to listen to your words. If you cannot hear what you said over the microphone during the test, increase the Speaker Volume setting.