What is the latest version of Enforcer?
Enforcer is currently at Version 1.2. You can always find the latest version of Enforcer at our web site. If you buy Enforcer you can upgrade to new versions for free. Simply download the new version, disable your current version, and install the new.

Does Enforcer run on the XYZ-1950?
Enforcer has been designed to run on any device which runs Palm OS at a version greater than 2.0 - this includes the PalmPilot series, Palm III, V, VII, Handspring's Visors and Symbol's SPT Bar Coded devices. If you have a device that Enforcer doesn't run on, then please let us know - and we'll do our best to make it happen.

How do I try Enforcer?
You can download a trial copy of Enforcer now. To learn how to install it and set it up, please read the User Guide.

How do I buy Enforcer?
Once you have evaluated Enforcer you can buy it. There are a number of ways to do this, and full details are on our Orders page. The orders page also gives details on volume discounts, and how we can customize Enforcer for your organization.

How do I enter the registration code?
After purchasing your registration code, you need to run Enforcer (as an administrator). Then select 'Register Enforcer' from the 'Options' menu. You can see the menus by tapping the 'menu' button on the bottom-left of the Palm glass screen.

The code you sent doesn't work - what's up?
The registration code is based on the devices user name or HotSync name. Sometimes this process goes wrong, because the names don't match or because of non-roman characters, for example. If this happens, please send proof of purchase along with the user name to support@electricpocket.com and we'll generate a new name for you. You can find the user name in the registration dialog box. Select 'Register Enforcer' from the 'Options' menu. You can see the menus by tapping the 'menu' button on the bottom-left of the Palm glass screen.

Does Enforcer protect my Palm after a reset?
Yes, though there are differences, depending on the type of reset you do. Enforcer will continue to enforce after a soft-reset (paper-clip only) with no further attention. A warm-reset (paper-clip and up arrow) is a little different, but it is still possible to protect your device from unauthorized use. You should set a password in the Palm's Security application. On completion of the warm-reset loop the device will prompt you for this password - using the Palm's default security screen. Once it is entered successfully you should run Enforcer and re-enable it. For maximum protection, the password should only be known to administrators. After a hard-reset all your data and applications (including Enforcer) will be removed from the device - so it is not possible for Enforcer to guard against use.

Does Enforcer stop all applications?
Enforcer can prevent user access to any 'normal' Palm application, by this we mean any application that is usually launched from the system's launcher. Enforcer does not protect against any Hackmaster Hacks (or similar) which you may be using to add functionality to your device - that functionality will be available to all users, so you may wish to disable it.
You should also be wary of using third party launchers with Enforcer. These usually patch the operating system in similar ways to Enforcer, which may lead to odd results. If in doubt, please test your configuration before relying soley on Enforcer to protect it.

Can I create a standard set of users and applications?
Yes. You need to create the users and application sets on one Palm device and then perform a HotSync. Then look in the Backup directory of the device you have just sync'd (something like C:\Palm\username\Backup). In the directory will be two Enforcer databases - called EnforcerGrantedAppsDB.pdb and EnforcerUsersDB.pdb. You should install these files (along with enforcer.prc) onto the new Palm device. This will copy the users and the set of applications that each user can access.