- McDonalds Workers -

Negative Attitudes

Posted by: Jacob Dalmuti ( McDonald's Canada, Canada ) on November 12, 1996 at 13:18:25:

The following is not to be considered offensive to anyone that
shall read it. It is designed only to reflect my opinion, and
the observations I have gathered working as a Crew Chief at our
restaurant.

I work in a nice restaurant, with nice people, and nice
management/owners. I have worked there for barely a year
(while attending Grade 12 at high school), and I have been
recently promoted to Crew Chief, based upon my training and my
experience. I have been responsible for training and teaching
many of our crew, and I have generally found that those that
don't suceed (ie: are fired) are those with any or all of the
following (but not limited to)

1) Poor work ethic
2) Negative Attitude
3) Poor people skills

I am a loyal McDonald's supporter, and, although there are some
things I might not agree with, I support their policies and
practices with 100%. When I read the messages posted hear of
workers whining and complaining that they "weren't treated
fairly" or that the management "held unfair biases" or that the
wage was too low for the work put in, I get frustrated. Firstly,
getting fired from McDonalds says a lot about your personality,
and your work ethic. It isn't hard to suceed in the McDonald's
environment, regardless of your intelligence, as some would say.
I am a straight A student, and the other Crew Chief isn't.
Getting fired from McDonald's doesn't really look good on your
resume either, because it says a lot about your people skills.
Having a negative attitude ("everyone is so unfair") will
definetly get you fired from ANY job, not just McDonalds!
And for those of you that complain about the wage, I ask you
this. If you deserved to be paid more, why weren't you? Could
it be, because you might not have deserved to be paid more?
I wish I got paid more, and I know other people that work in
other restaurants (restaurants other than McDonald's) that get
paid a higher hourly wage than me, but in the end, I get paid
more for the work I do, than they. Sure, you can be paid $12.50
an hour, but if you only work a couple of hours a week, is it
really worth it? I was hired last November, and since then I
have received four raises, putting me $1.00 over the minimum
wage. For a student living on my own, and both going to school
and working full time, I find this to be very generous.
Granted, I won't be able to raise a family on it, but who,
in reality, makes a career out of McDonalds? Unless you're
planning on continuing on in management (where good money can
be made as a career), McDonalds, or any other fast food
restaurant, retail business, or grocery store should be
considered as a career job!

I have read the entire confidential Operations and Training
Manual that McDonald's holds under guarded secrecy, and in
that, there is no mention of any "consiracy" regarding
advertising, operations, ingredients or procedures. This is
the same manual that all managers and owners must become
familiar with, so no, nothing is held back. I can honestly say
that there IS stuff in there that is confidential, but not
harmful, conspirical, or otherwise.

Before you bash the sucess story of McDonalds, try taking a
look at yourself, and contemplate where the real problem lies.

Jacob


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