Branch User Login Service Exe/Manager Service Order/Service Request Service Area SO/SR.Dt PRA submitted dt Customer/Dealer Name Phone Number Model Code Cabinet N0 D.O.P. Def.Product code Def. Product Desc Repl Prod Code Repl Prod Desc Damage/Defective Product Cat Nature Of Complain Com Sl. No. Joint No. Joint Desc Item Code Item Description JobCode 1 Status San/Rej/Pen Sanction No Sanction dt RPL No RPL dt Sanction/Rejection Text Observation/Defects