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- Newsgroups: comp.dcom.modems
- Path: sparky!uunet!portal!ntmtv!west
- From: west@ntmtv.UUCP (Andrew West)
- Subject: Re: Why is Supra able to sell?
- Message-ID: <1992Nov23.194653.24369@ntmtv>
- Originator: west@herald
- Sender: news@ntmtv
- Nntp-Posting-Host: herald
- Organization: Northern Telecom Incorporated
- References: <1992Nov23.134815.13328@phillip.edu.au>
- Date: Mon, 23 Nov 1992 19:46:53 GMT
- Lines: 96
-
- From article <1992Nov23.134815.13328@phillip.edu.au>, by t9114145@phillip.edu.au:
- > In article <1992Nov16.184545.7952@ntmtv>, west@ntmtv.UUCP (Andrew West) writes:
- >> From article <1992Nov16.114600.13310@phillip.edu.au>, by t9114145@phillip.edu.au:
- >>> In article <17375@mindlink.bc.ca>, David_Hunter@mindlink.bc.ca (David Hunter) writes:
- >>>
- >>> Hypothesis: People who write for magazines generally use lots of different
- >>> products and can make things work even if the manual doesn't spell it out.
- >>> People who have been complaining heaps about their modems either can't work
- >>> it out without detailed, step-by-step instructions and lots of hand-holding,
- >>> or just like to whinge a lot. That's my idea anyway. My Supra has caused no
- >>> trouble. I have had prompt replies from Supra in all my dealings.
- >>> Basically I don't understand how some people have stuffed things up to the
- >>> extent that they report here.
- >>
- >> Get a life...
- >
- > Get a real computer...
- >
-
- Listen junior, after you've been on the net for a few years, you'll
- probably realize that the "my computer is better than your computer"
- comments and flame wars aren't worth the trouble. There's nothing
- inherently "better" about the Mac, the PC, the Amiga, etc. expect that
- you may prefer one over the other. I like my Mac just fine. I also
- use the PC when it is the most appropriate tool for the job.
-
- >>> The net may be more honest, but just how reliable is it? You would think
- >>> that on the net lots of computer professionals would make opinions more
- >>> reliable, but there are heaps of Mac-using humanities-stream people here
- >>> too. (Not me though!)
- >>
- >> I've met a lot of humanities-stream people who seem pretty
- >> knowledgable about their computers. Furthermore, a lot of them aren't
- >> pompous jerks...
- >
- > You seem a bit sensitive about this. I don't see it as belittling. I know
- > bugger all about English Lit, and I don't care if someone tells me so.
- > Humanities people don't generally specialise in communications.
- >
-
- This isn't as much an issue of "specialization" as of experience. The
- point is that, with PCs and modems so available, many people are using
- BBSes and on-line services daily. I know some people who rarely use a
- PC at work who spend much of their free time doing so as a hobby.
- Conversely, I know some who spend their days on a computer terminal
- and can't stand the thought of touching a computer at night. All
- regardless of whether they are "technical-stream" or
- "humanities-stream" people or what computer they use.
-
- Also, I forgot to ask you how you configure your modem differently
- than a "Mac-using humanities-stream" person might. Do you use a
- different font when you're typing "AT &F2" (etc.) than the Mac user
- would? Or do macros on your machine work better than they do on the
- Mac?
-
- By the way, by the time you get to your senior year, I think your
- school will see to it that you know know a little more than "bugger
- all" about English Lit.
-
- > And that's the point. It's what you have to do to make it work, and if
- > you're not prepared to, then spend and extra $200 on pretty manuals and
- > hand-holding support. Your choice.
-
- The extra "$200" isn't just spent for "pretty manuals and hand-holding
- support," it's spent for a modem that works as claimed. When using
- the first high speed modem I tried (a loaner), I plugged it in and
- connected to the remote service--no manuals, no hand-holding, just a
- modem that worked.
-
- As manuals go, the Supra's isn't too bad. It's just that the modem
- fails to connect in many situations in which another modem will easily
- connect, especially if you do what the Supra's manual tells you to.
- It means that every attempt to connect to a new service is a new
- adventure as I have to mess around with the settings to get the thing
- to connect and stay connected, often at a lower bps or with reduced
- features (e.g. no auto-rate negotiation, retrain, etc.).
-
- I'm happy for those who have never had a problem with the Supra. I
- still have mine and it works well enough (given the amount of time I
- spent fooling with it) that I can use it for my day-to-day needs,
- connecting to a limited number of services. I wouldn't buy the same
- modem again if I needed to connect to a larger variety of services--a
- few extra $ for a better modem would outweigh the time spent getting
- the modem to connect each time.
-
- >
- > Adam Eberbach Computer Science student, RMIT. t9114145@phillip.edu.au
- > "We don' need no stinkin' signatures!"
-
- Sure looks like a signature to me...
-
- Andrew West
- Northern Telecom UUCP: {ames, amdahl, hplabs}...!ntmtv!west
- Mt View, CA USA Internet: ntmtv!west@ames.arc.nasa.gov or
- ntmtv!west@ames.arpa
-
-