PC World Plus! (NZ) 2000 May/PCW_MAY2000.iso/Patch/srvpack1.txt

Text File | 2000-01-19 | 23KB | 748 lines

       Release Notes for VirusScan v4.0.3
Anti-Virus Software for Windows 95 and Windows 98
                 Service Pack 1
     Copyright (c) 1999 Networks Associates
      Technology, Inc. All Rights Reserved.


Thank you for using VirusScan anti-virus
software. This file contains important
information regarding this Service Pack release.
Network Associates strongly recommends that you
read the entire document.

Network Associates welcomes your comments and
suggestions. Please use the information
provided in this file to contact Customer
Service or technical support.

___________________
WHAT'S IN THIS FILE

- SP1  The Purpose of this Service Pack
- WD1  What this Service Pack Does
- IR1  Issues Resolved in this Service Pack
- IF1  Files Included with this Service Pack
- IN1  Installation
- AD1  Additional Information
- NA1  Contacting Network Associates
- YC1  Statement of Year 2000 Compliance
- CT1  Copyright and Trademark Attributions

NOTE:  A unique identifying code precedes
       each heading in this file. To jump to
       a particular heading within the file,
       copy the three-character code--NA1,
       for example--from the list above into
       your text editor's Find dialog box, or
       equivalent, then search for the
       identifying code to move directly to
       that heading.

______________________________________
HP1 - THE PURPOSE OF THIS SERVICE PACK

This Service Pack release updates many of the
component files for the VirusScan v4.0.3 for
Windows 95 and Windows 98 release in order to
correct issues that occur in a number of
specialized circumstances. "Issues Resolved in
This Service Pack" later in this file describes
the issues and circumstances in more detail.

Network Associates recommends that you install
this Service Pack to update your existing
VirusScan installation. To learn how to do so,
see "Installation" later in this file.


       **** IMPORTANT NOTE *****

Upon reboot, this error may occur:

You will receive an "Invalid or missing .DAT files
(pathname given)" due to the way the operating
system handles files which are in use at the time
of the installation.

You will be prompted to press any key to continue.

Pressing any key will allow the system to
load normally and update the necessary files
without further user input. This error will
only occur on the first reboot after installation
of the Service Pack.

               ****


_________________________________
WD1 - WHAT THIS SERVICE PACK DOES

This Service Pack release replaces these files
in your existing VirusScan v4.0.3 installation:

  WBHOOK32.DLL = Library file. This file
                  provides scan features
                  for e-mail and downloaded
                  files
  AVCONSOL.EXE = Scheduling application
  MCUPDATE.EXE = AutoUpdate utility
   SCRSCAN.EXE = Utility that conducts scan
                  operation while screen saver
                  runs
   VSHIELD.VXD = On-access scanner. This file
                  functions as a Windows
                  device driver

Replacing these files with the Service Pack
release files addresses each of the issues
described in the following section.

IMPORTANT: To install and use this Service Pack
           release, you must have VirusScan
           v4.0.3 anti-virus software for
           Windows 95 and Windows 98 already
           installed on your computer. This
           Service Pack release will not work
           with other VirusScan software
           versions.


__________________________________________
IR1 - ISSUES RESOLVED IN THIS SERVICE PACK

1.  If you have VShield set to scan compressed
    files as you download them, and you download
    a self-extracting archive file that contains
    another file within it, Windows will display
    a file system error 1026 immediately after
    the file writes to the temporary directory on
    your hard disk. Windows will not move this
    file to the location you specified, but will
    instead leave the file in your temporary
    directory.

    The error occurs because VShield does not
    correctly preserve the options saved with
    the self-extracting archive as it looks for
    viruses in the file embedded inside the self-
    extracting archive. These options govern such
    things as the file's internal structure,
    whether it has password protection, and
    similar features.

    After the scan operation, Windows finds a
    mismatch between the file information it
    should see and the file information it
    actually does see. It therefore generates
    the file system error and does not move the
    file from the temporary directory to the
    location you designated.

    A new version of WBHOOK32.DLL corrects
    this issue by correctly preserving and
    restoring the file options saved with the
    self-extracting archive.

2.  The current version of the VirusScan
    Scheduler compares the time you have set
    a task to run with the computer's system
    clock in order to determine when to run
    the task. If the computer was off or the
    Scheduler was inactive, the task should
    run at the next available regularly
    scheduled time.

    In some circumstances, this does not
    happen with the current Scheduler version.
    A new AVCONSOL.EXE file corrects this
    issue by comparing the system time with
    the scheduled time, verifying the validity
    of the scheduled time, and rechecking the
    time if the task configuration changes.
    This checking better enables the Scheduler
    to reschedule tasks it misses.

3.  The current AutoUpdate version included
    with VirusScan renames all .DAT files
    except SCAN.DAT as soon as it updates
    them, and before you reboot your
    computer. It does not rename SCAN.DAT
    because VShield continues to use that
    file during the update operation.

    If SCAN.EXE, the VirusScan Command Line
    application, runs immediately at startup
    and before the Windows GUI files can
    execute, the VirusScan application will
    report a mismatch among the .DAT file
    versions. This occurs because the system
    has not had time to rename SCAN.EXE so
    that it conforms with the other .DAT files
    that AutoUpdate renamed earlier.

    A new MCUPDATE.EXE file delays renaming the
    other .DAT files until the system can rename
    both them and SCAN.DAT at the same time. If
    VShield is inactive when you run the
    AutoUpdate operation, however, the utility
    will rename all files at the same time,
    before you reboot.

    In either case, both VShield and VirusScan
    will use the updated files after you reboot
    your computer.

4.  A conflict with On Technologies software
    caused the system to hang if VShield tried
    to scan a batch file the On Technologies
    software used during login.

    A new version of the VShield scanner
    corrects this issue.

5.  If you use versions of the NeoPlanet web
    browser later than v2.0, VShield does not
    correctly scan files you download from the
    Internet.

    A new version of WBHOOK32.DLL allows
    VShield to correctly scan files you
    download with these versions of the
    NeoPlanet browser:

    NeoPlanet v2.0
    [others]


___________________________________________
IF1 - FILES INCLUDED WITH THIS SERVICE PACK

This Service Pack consists of these files:

    AVCONSOL.EXE = VirusScan Scheduler
                    application
    MCUPDATE.EXE = Automatic Update utility
     VSHIELD.VXD = VShield background scanner.
                    This file operates as a
                    Windows device driver
    WBHOOK32.DLL = Library file for use with
                    VShield background scanner

__________________
IN1 - INSTALLATION

* INSTALLATION REQUIREMENTS *

To install and use this Service Pack release,
you must have VirusScan v4.0.3 anti-virus
software for Windows 95 and Windows 98
installed and running on your computer. This
Service Pack release will not function with
other VirusScan versions.

* INSTALLATION STEPS *

To install this Service Pack release, follow
these steps:

1.  Create a temporary directory on your hard
    disk, then download the Service Pack archive
    file [filename] to that directory.

2.  Back up or rename these existing files in
    your VirusScan program directory:

    AVCONSOL.EXE
    MCUPDATE.EXE
    VSHIELD.VXD
    WBHOOK32.DLL

3.  Use WinZip, PKUnzip, or a similar utility
    to open the .ZIP archive and extract the
    Service Pack files to your temporary
    directory.

4.  Click Start in the Windows taskbar, then
    choose Run.

5.  Click Browse to locate the SETUP.EXE file
    in the temporary directory you created in
    Step 1, then click OK to start the Setup
    utility.

6.  Follow the instructions shown on the Setup
    wizard panels to complete the installation.

7.  Restart your computer.

    The VirusScan application will use the new
    files you installed.


* TESTING YOUR INSTALLATION *

The EICAR Standard AntiVirus Test File is a
combined effort by anti-virus vendors
throughout the world to implement one
standard by which customers can verify their
anti-virus installations.

To test your installation, copy the following
line into its own file, then save the file
with the name EICAR.COM.

X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*

The file size will be 68 or 70 bytes.

Next, start your anti-virus software and allow
it to scan the directory that contains
EICAR.COM. When your software scans this file,
it will report finding the EICAR test file.

Note that this file is NOT A VIRUS. Delete the
file when you have finished testing your
installation to avoid alarming unsuspecting
users.

* REMOVING THIS SERVICE PACK *

To remove this Service Pack from your computer,
reinstall your original VirusScan anti-virus
software. This will restore the previous files.

NOTE: Network Associates recommends that you
      do NOT remove the Service Pack file from
      your VirusScan installation once you
      install it. If you reinstall your
      software, Network Associates recommends
      that you also reinstall the Service Pack.

____________________________
AD1 - ADDITIONAL INFORMATION

To learn how to validate Network Associates
files, see the VirusScan User's Guide.

See the LICENSE.TXT or README.1ST file that
accompanies your original software distribution
for the terms of your end-user license
agreement.

___________________________________
NA1 - CONTACTING NETWORK ASSOCIATES

On December 1, 1997, McAfee Associates merged
with Network General Corporation, Pretty Good
Privacy, Inc., and Helix Software, Inc. to form
Network Associates, Inc. The combined Company
subsequently acquired Dr Solomon's Software,
Trusted Information Systems, Magic Solutions,
and CyberMedia, Inc.

Network Associates continues to market and
support the product lines from each of the
former entities. You may direct all questions,
comments, or requests concerning the software
you purchased, your registration status, or
similar issues to the Network Associates
Customer Service department at the addresses or
phone numbers listed below.

Contact the Network Associates Customer Service
department at:

1.  Phone [phone]
    Monday-Friday, 6:00 A.M. - 6:00 P.M.
    Pacific time

2.  Fax [phone]
    24-hour, Group III Fax

3.  E-mail: [e-mail]

Send correspondence to any of the following
Network Associates locations:

     Network Associates Corporate Headquarters
     3965 Freedom Circle
     McCandless Towers
     Santa Clara, CA 95054

     Phone numbers for corporate-licensed
     customers:
     Phone: [phone]
     Fax:   [phone]

     Phone numbers for retail-licensed
     customers:
     Phone: [phone]
     Fax:   [phone]

Network Associates offices outside the United
States:

     Network Associates Australia
     Level 1, 500 Pacific Highway
     St. Leonards, NSW
     Sydney, Australia 2065
     Phone: [phone]
     Fax:   [phone]

     Network Associates Austria
     Pulvermuehlstrasse 17
     Linz, Austria
     Postal Code A-4040
     Phone: [phone]
     Fax:   [phone]

     Network Associates Belgique
     BDC Heyzel Esplanade, boεte 43
     1020 Bruxelles
     Belgique
     Phone: [phone]
     Fax:   [phone]

     Network Associates do Brasil
     Rua Geraldo Flausino Gomez 78
     Cj. - 51 Brooklin Novo - Sπo Paulo
     SP - 04575-060 - Brasil
     Phone:  [phone]
     Fax:    [phone]

     Network Associates Canada
     139 Main Street, Suite 201
     Unionville, Ontario
     Canada L3R 2G6
     Phone: [phone]
     Fax:   [phone]

     Network Associates
     People's Republic of China
     New Century Office Tower, Room 1557
     No. 6 Southern Road Capitol Gym
     Beijing
     People's Republic of China 100044
     Phone: [phone]
     Fax:   [phone]

     Network Associates Denmark
     Lautruphoej 1-3
     2750  Ballerup
     Danmark
     Phone: [phone]
     Fax:   [phone]

     NA Network Associates Oy
     Mikonkatu 9, 5. krs.
     00100 Helsinki
     Finland
     Phone: [phone]
     Fax:   [phone]

     Network Associates France S.A.
     50 Rue de Londres
     75008 Paris
     France
     Phone: [phone]
     Fax:   [phone]

     Network Associates GmbH
     Ohmstra▀e 1
     D-85716 Unterschlei▀heim
     Deutschland
     Phone: [phone]
     Fax:   [phone]


     Network Associates Hong Kong
     19th Floor, Matheson Centre
     3 Matheson Way
     Causeway Bay
     Hong Kong 63225
     Phone: [phone]
     Fax:   [phone]

     Network Associates Srl
     Centro Direzionale Summit
     Palazzo D/1
     Via Brescia, 28
     20063 - Cernusco sul Naviglio (MI)
     ITALY
     Phone: [phone]
     Fax:   [phone]

     Network Associates Japan, Inc.
     Toranomon 33 Mori Bldg.
     3-8-21 Toranomon Minato-ku
     Tokyo 105-0001 Japan
     Phone: [phone]
     Fax:   [phone]

     Network Associates Latin America
     1200 South Pine Island Road, Suite 375
     Plantation, Florida 33324
     United States
     Phone: [phone]
     Fax:   [phone]

     Network Associates de Mexico
     Andres Bello No. 10, 4 Piso
     4th Floor
     Col. Polanco
     Mexico City, Mexico D.F. 11560
     Phone: [phone]
     Fax:   [phone]

     Network Associates International B.V.
     Gatwickstraat 25
     1043 GL Amsterdam
     The Netherlands
     Phone: [phone]
     Fax:   [phone]

     Network Associates Portugal
     Av. da Liberdade, 114
     1269-046 Lisboa
     Portugal
     Phone:  [phone]
     Fax:    [phone]

     Net Tools Network Associates South Africa
     Bardev House, St. Andrews
     Meadowbrook Lane
     Epson Downs, P.O. Box 7062
     Bryanston, Johannesburg
     South Africa 2021
     Phone: [phone]
     Fax:   [phone]

     Network Associates South East Asia
     78 Shenton Way
     #29-02
     Singapore 079120
     Phone: [phone]
     Fax:   [phone]

     Network Associates Spain
     Orense 4, 4a Planta.
     Edificio Trieste
     28020 Madrid
     Spain
     Phone: [phone]
     Fax:   [phone]

     Network Associates Sweden
     DatavΣgen 3A
     Box 596
     S-175 26 JΣrfΣlla
     Sweden
     Phone: [phone]
     Fax:   [phone]

     Network Associates AG
     Baeulerwisenstrasse 3
     8152 Glattbrugg
     Switzerland
     Phone: [phone]
     Fax:   [phone]

     Network Associates Taiwan
     Suite 6, 11F
     No. 188, Sec. 5
     Nan King E. Rd.
     Taipei, Taiwan, Republic of China
     Phone: [phone]
     Fax:   [phone]

     Network Associates International Ltd.
     Minton Place, Victoria Street
     Windsor, Berkshire
     SL4 1EG
     United Kingdom
     Phone: [phone]
     Fax:   [phone]


Or, you can receive online assistance through
any of the following resources:

 1.  Internet E-mail: [e-mail]

 2.  Internet FTP: ftp://ftp.nai.com

 3.  World Wide Web: http://support.nai.com

 4.  America Online: keyword MCAFEE

 5.  CompuServe: GO NAI

To provide the answers you need quickly and
efficiently, the Network Associates technical
support staff needs some information about
your computer and your software. Please have
this information ready when you call:

 - Program name and version number
 - Computer brand and model
 - Any additional hardware or peripherals
   connected to your computer
 - Operating system type and version numbers
 - Network name, operating system, and version
 - Network card installed, where applicable
 - Modem manufacturer, model, and bits-per-
   second rate, where applicable
 - Relevant browsers or applications and their
   version numbers, where applicable
 - How to reproduce your problem: when it
   occurs, whether you can reproduce it
   regularly, and under what conditions
 - Information needed to contact you by voice,
   fax, or e-mail

Network Associates also seeks and appreciates
general feedback.


* FOR PRODUCT UPGRADES *

Network Associates has a worldwide range of
partnerships and reseller relationships with
hundreds of independent vendors, each of which
can provide you with consulting services, sales
advice, and product support for Network
Associates software. To find a reseller near
your location, see the RESELLER.TXT file
located on your product CD-ROM or installed on
your hard disk. For assistance in locating a
local reseller, you can also contact Network
Associates Customer Service.


* FOR REPORTING PROBLEMS *

Network Associates prides itself on delivering
a high-quality product. If you find any
problems, please take a moment to review the
contents of this file. If the problem you've
encountered appears in the Known Issues section
of this README.TXT file, Network Associates is
already aware of the problem, and you need not
report it.

If you find any feature that does not appear to
function properly on your system, or if you
believe an application would benefit greatly
from enhancement, please contact Network
Associates or one of its resellers with your
suggestions or concerns.


* FOR ON-SITE TRAINING INFORMATION *

Contact Network Associates Customer Service at
[phone].


* NETWORK ASSOCIATES BETA SITE *

To test pre-release software and obtain update
files, including virus definition (.DAT) files,
visit the Network Associates beta site at
http://beta.nai.com. You will have access to
Public Beta and External Test Areas. Your
feedback will make a difference.


* AVERT ANTI-VIRUS RESEARCH SITE *

To see the latest information about emerging
virus threats, submit samples of potentially
infected files, and download updated scanning
engine files, EXTRA.DAT files, and similar
anti-virus software for testing, visit the
AVERT research site at:

http://www.avertlabs.com.

_______________________________________
YC1 - STATEMENT OF YEAR 2000 COMPLIANCE

To learn about Network Associates Year 2000
standards and testing models, and to see a
list of compliant Network Associates products,
visit the Network Associates website at:

             http://www.nai.com/y2k

For further information or questions, send an
e-mail message to: [e-mail].

__________________________________________
CT1 - COPYRIGHT AND TRADEMARK ATTRIBUTIONS

Copyright (c) 1999 Networks Associates
Technology, Inc. All Rights Reserved. No part
of this publication may be reproduced,
transmitted, transcribed, stored in a
retrieval system, or translated into any
language in any form or by any means without
the written permission of Networks Associates
Technology, Inc., or its suppliers or affiliate
companies.

* TRADEMARKS *

* ActiveHelp, Bomb Shelter, Building a World of
Trust, CipherLink, Clean-Up, Cloaking, CNX,
Compass 7, CyberCop, CyberMedia, Data Security
Letter, Discover, Distributed Sniffer System,
Dr Solomon's, Enterprise Secure Cast, First
Aid, ForceField, Gauntlet, GMT, GroupShield,
HelpDesk, Hunter, ISDN Tel/Scope, LM 1,
LANGuru, LeadingHelp Desk Technology, Magic
Solutions, MagicSpy, MagicTree, Magic
University, MagicWin, MagicWord, McAfee,
McAfee Associates, MoneyMagic, More Power To
You, Multimedia Cloaking, NetCrypto,
NetOctopus, NetRoom, NetScan, Net Shield,
NetShield, NetStalker, Net Tools, Network
Associates, Network General, Network Uptime!,
NetXRay, Nuts & Bolts, PC Medic, PCNotary,
PGP, PGP (Pretty Good Privacy), PocketScope,
Pop-Up, PowerTelnet, Pretty Good Privacy,
PrimeSupport, RecoverKey, RecoverKey-
International, ReportMagic, RingFence, Router
PM, Safe & Sound, SalesMagic, SecureCast,
Service Level Manager, ServiceMagic, Site
Meter, Sniffer, SniffMaster, SniffNet,
Stalker, Statistical Information Retrieval
(SIR), SupportMagic, Switch PM, TeleSniffer,
TIS, TMach, TMeg, Total Network Security,
Total Network Visibility, Total Service Desk,
Total Virus Defense, T-POD, Trusted Mach,
Trusted Mail, Uninstaller, Virex, Virex-PC,
Virus Forum, ViruScan, VirusScan, VShield,
WebScan, WebShield, WebSniffer, WebStalker,
WebWall, and ZAC 2000 are registered
trademarks of Network Associates and/or its
affiliates in the US and/or other countries.
All other registered and unregistered
trademarks in this document are the sole
property of their respective owners.

* LICENSE AGREEMENT *

NOTICE TO ALL USERS: FOR THE SPECIFIC TERMS
OF YOUR LICENSE TO USE THE SOFTWARE THAT
THIS DOCUMENTATION DESCRIBES, CONSULT THE
LICENSE.TXT, README.1ST, OR OTHER LICENSE
DOCUMENT THAT ACCOMPANIES YOUR SOFTWARE,
EITHER AS A TEXT FILE OR AS PART OF THE
SOFTWARE PACKAGING. IF YOU DO NOT AGREE TO
ALL OF THE TERMS SET FORTH THEREIN, DO NOT
INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY
RETURN THE PRODUCT TO THE PLACE OF PURCHASE
FOR A FULL REFUND.