Release Notes for VirusScan v4.0.3 Anti-Virus Software for Windows 95 and Windows 98 Service Pack 1 Copyright (c) 1999 Networks Associates Technology, Inc. All Rights Reserved. Thank you for using VirusScan anti-virus software. This file contains important information regarding this Service Pack release. Network Associates strongly recommends that you read the entire document. Network Associates welcomes your comments and suggestions. Please use the information provided in this file to contact Customer Service or technical support. ___________________ WHAT'S IN THIS FILE - SP1 The Purpose of this Service Pack - WD1 What this Service Pack Does - IR1 Issues Resolved in this Service Pack - IF1 Files Included with this Service Pack - IN1 Installation - AD1 Additional Information - NA1 Contacting Network Associates - YC1 Statement of Year 2000 Compliance - CT1 Copyright and Trademark Attributions NOTE: A unique identifying code precedes each heading in this file. To jump to a particular heading within the file, copy the three-character code--NA1, for example--from the list above into your text editor's Find dialog box, or equivalent, then search for the identifying code to move directly to that heading. ______________________________________ HP1 - THE PURPOSE OF THIS SERVICE PACK This Service Pack release updates many of the component files for the VirusScan v4.0.3 for Windows 95 and Windows 98 release in order to correct issues that occur in a number of specialized circumstances. "Issues Resolved in This Service Pack" later in this file describes the issues and circumstances in more detail. Network Associates recommends that you install this Service Pack to update your existing VirusScan installation. To learn how to do so, see "Installation" later in this file. **** IMPORTANT NOTE ***** Upon reboot, this error may occur: You will receive an "Invalid or missing .DAT files (pathname given)" due to the way the operating system handles files which are in use at the time of the installation. You will be prompted to press any key to continue. Pressing any key will allow the system to load normally and update the necessary files without further user input. This error will only occur on the first reboot after installation of the Service Pack. **** _________________________________ WD1 - WHAT THIS SERVICE PACK DOES This Service Pack release replaces these files in your existing VirusScan v4.0.3 installation: WBHOOK32.DLL = Library file. This file provides scan features for e-mail and downloaded files AVCONSOL.EXE = Scheduling application MCUPDATE.EXE = AutoUpdate utility SCRSCAN.EXE = Utility that conducts scan operation while screen saver runs VSHIELD.VXD = On-access scanner. This file functions as a Windows device driver Replacing these files with the Service Pack release files addresses each of the issues described in the following section. IMPORTANT: To install and use this Service Pack release, you must have VirusScan v4.0.3 anti-virus software for Windows 95 and Windows 98 already installed on your computer. This Service Pack release will not work with other VirusScan software versions. __________________________________________ IR1 - ISSUES RESOLVED IN THIS SERVICE PACK 1. If you have VShield set to scan compressed files as you download them, and you download a self-extracting archive file that contains another file within it, Windows will display a file system error 1026 immediately after the file writes to the temporary directory on your hard disk. Windows will not move this file to the location you specified, but will instead leave the file in your temporary directory. The error occurs because VShield does not correctly preserve the options saved with the self-extracting archive as it looks for viruses in the file embedded inside the self- extracting archive. These options govern such things as the file's internal structure, whether it has password protection, and similar features. After the scan operation, Windows finds a mismatch between the file information it should see and the file information it actually does see. It therefore generates the file system error and does not move the file from the temporary directory to the location you designated. A new version of WBHOOK32.DLL corrects this issue by correctly preserving and restoring the file options saved with the self-extracting archive. 2. The current version of the VirusScan Scheduler compares the time you have set a task to run with the computer's system clock in order to determine when to run the task. If the computer was off or the Scheduler was inactive, the task should run at the next available regularly scheduled time. In some circumstances, this does not happen with the current Scheduler version. A new AVCONSOL.EXE file corrects this issue by comparing the system time with the scheduled time, verifying the validity of the scheduled time, and rechecking the time if the task configuration changes. This checking better enables the Scheduler to reschedule tasks it misses. 3. The current AutoUpdate version included with VirusScan renames all .DAT files except SCAN.DAT as soon as it updates them, and before you reboot your computer. It does not rename SCAN.DAT because VShield continues to use that file during the update operation. If SCAN.EXE, the VirusScan Command Line application, runs immediately at startup and before the Windows GUI files can execute, the VirusScan application will report a mismatch among the .DAT file versions. This occurs because the system has not had time to rename SCAN.EXE so that it conforms with the other .DAT files that AutoUpdate renamed earlier. A new MCUPDATE.EXE file delays renaming the other .DAT files until the system can rename both them and SCAN.DAT at the same time. If VShield is inactive when you run the AutoUpdate operation, however, the utility will rename all files at the same time, before you reboot. In either case, both VShield and VirusScan will use the updated files after you reboot your computer. 4. A conflict with On Technologies software caused the system to hang if VShield tried to scan a batch file the On Technologies software used during login. A new version of the VShield scanner corrects this issue. 5. If you use versions of the NeoPlanet web browser later than v2.0, VShield does not correctly scan files you download from the Internet. A new version of WBHOOK32.DLL allows VShield to correctly scan files you download with these versions of the NeoPlanet browser: NeoPlanet v2.0 [others] ___________________________________________ IF1 - FILES INCLUDED WITH THIS SERVICE PACK This Service Pack consists of these files: AVCONSOL.EXE = VirusScan Scheduler application MCUPDATE.EXE = Automatic Update utility VSHIELD.VXD = VShield background scanner. This file operates as a Windows device driver WBHOOK32.DLL = Library file for use with VShield background scanner __________________ IN1 - INSTALLATION * INSTALLATION REQUIREMENTS * To install and use this Service Pack release, you must have VirusScan v4.0.3 anti-virus software for Windows 95 and Windows 98 installed and running on your computer. This Service Pack release will not function with other VirusScan versions. * INSTALLATION STEPS * To install this Service Pack release, follow these steps: 1. Create a temporary directory on your hard disk, then download the Service Pack archive file [filename] to that directory. 2. Back up or rename these existing files in your VirusScan program directory: AVCONSOL.EXE MCUPDATE.EXE VSHIELD.VXD WBHOOK32.DLL 3. Use WinZip, PKUnzip, or a similar utility to open the .ZIP archive and extract the Service Pack files to your temporary directory. 4. Click Start in the Windows taskbar, then choose Run. 5. Click Browse to locate the SETUP.EXE file in the temporary directory you created in Step 1, then click OK to start the Setup utility. 6. Follow the instructions shown on the Setup wizard panels to complete the installation. 7. Restart your computer. The VirusScan application will use the new files you installed. * TESTING YOUR INSTALLATION * The EICAR Standard AntiVirus Test File is a combined effort by anti-virus vendors throughout the world to implement one standard by which customers can verify their anti-virus installations. To test your installation, copy the following line into its own file, then save the file with the name EICAR.COM. X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H* The file size will be 68 or 70 bytes. Next, start your anti-virus software and allow it to scan the directory that contains EICAR.COM. When your software scans this file, it will report finding the EICAR test file. Note that this file is NOT A VIRUS. Delete the file when you have finished testing your installation to avoid alarming unsuspecting users. * REMOVING THIS SERVICE PACK * To remove this Service Pack from your computer, reinstall your original VirusScan anti-virus software. This will restore the previous files. NOTE: Network Associates recommends that you do NOT remove the Service Pack file from your VirusScan installation once you install it. If you reinstall your software, Network Associates recommends that you also reinstall the Service Pack. ____________________________ AD1 - ADDITIONAL INFORMATION To learn how to validate Network Associates files, see the VirusScan User's Guide. See the LICENSE.TXT or README.1ST file that accompanies your original software distribution for the terms of your end-user license agreement. ___________________________________ NA1 - CONTACTING NETWORK ASSOCIATES On December 1, 1997, McAfee Associates merged with Network General Corporation, Pretty Good Privacy, Inc., and Helix Software, Inc. to form Network Associates, Inc. The combined Company subsequently acquired Dr Solomon's Software, Trusted Information Systems, Magic Solutions, and CyberMedia, Inc. Network Associates continues to market and support the product lines from each of the former entities. You may direct all questions, comments, or requests concerning the software you purchased, your registration status, or similar issues to the Network Associates Customer Service department at the addresses or phone numbers listed below. Contact the Network Associates Customer Service department at: 1. Phone (408) 988-3832 Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time 2. Fax (408) 970-9727 24-hour, Group III Fax 3. E-mail: custcare@nai.com Send correspondence to any of the following Network Associates locations: Network Associates Corporate Headquarters 3965 Freedom Circle McCandless Towers Santa Clara, CA 95054 Phone numbers for corporate-licensed customers: Phone: (408) 988-3832 Fax: (408) 970-9727 Phone numbers for retail-licensed customers: Phone: (972) 855-7044 Fax: (408) 970-9727 Network Associates offices outside the United States: Network Associates Australia Level 1, 500 Pacific Highway St. Leonards, NSW Sydney, Australia 2065 Phone: 61-2-8425-4200 Fax: 61-2-9439-5166 Network Associates Austria Pulvermuehlstrasse 17 Linz, Austria Postal Code A-4040 Phone: 43-732-757-244 Fax: 43-732-757-244-20 Network Associates Belgique BDC Heyzel Esplanade, boîte 43 1020 Bruxelles Belgique Phone: 0032-2-478.10.29 Fax: 0032-2-478.66.21 Network Associates do Brasil Rua Geraldo Flausino Gomez 78 Cj. - 51 Brooklin Novo - São Paulo SP - 04575-060 - Brasil Phone: (55 11) 5505 1009 Fax: (55 11) 5505 1006 Network Associates Canada 139 Main Street, Suite 201 Unionville, Ontario Canada L3R 2G6 Phone: (905) 479-4189 Fax: (905) 479-4540 Network Associates People's Republic of China New Century Office Tower, Room 1557 No. 6 Southern Road Capitol Gym Beijing People's Republic of China 100044 Phone: 86 10 6849-2650 Fax: 86 10 6849-2069 Network Associates Denmark Lautruphoej 1-3 2750 Ballerup Danmark Phone: 45 70 277 277 Fax: 45 44 209 910 NA Network Associates Oy Mikonkatu 9, 5. krs. 00100 Helsinki Finland Phone: 358 9 5270 70 Fax: 358 9 5270 7100 Network Associates France S.A. 50 Rue de Londres 75008 Paris France Phone: 33 1 44 908 737 Fax: 33 1 45 227 554 Network Associates GmbH Ohmstraße 1 D-85716 Unterschleißheim Deutschland Phone: 49 (0)89/3707-0 Fax: 49 (0)89/3707-1199 Network Associates Hong Kong 19th Floor, Matheson Centre 3 Matheson Way Causeway Bay Hong Kong 63225 Phone: 852-2832-9525 Fax: 852-2832-9530 Network Associates Srl Centro Direzionale Summit Palazzo D/1 Via Brescia, 28 20063 - Cernusco sul Naviglio (MI) ITALY Phone: 39 02 92 65 01 Fax: 39 02 92 14 16 44 Network Associates Japan, Inc. Toranomon 33 Mori Bldg. 3-8-21 Toranomon Minato-ku Tokyo 105-0001 Japan Phone: 81 3 5408 0700 Fax: 81 3 5408 0780 Network Associates Latin America 1200 South Pine Island Road, Suite 375 Plantation, Florida 33324 United States Phone: (954) 452-1721 Fax: (954) 236-8031 Network Associates de Mexico Andres Bello No. 10, 4 Piso 4th Floor Col. Polanco Mexico City, Mexico D.F. 11560 Phone: (525) 282-9180 Fax: (525) 282-9183 Network Associates International B.V. Gatwickstraat 25 1043 GL Amsterdam The Netherlands Phone: 31 20 586 6100 Fax: 31 20 586 6101 Network Associates Portugal Av. da Liberdade, 114 1269-046 Lisboa Portugal Phone: 351 1 340 4543 Fax: 351 1 340 4575 Net Tools Network Associates South Africa Bardev House, St. Andrews Meadowbrook Lane Epson Downs, P.O. Box 7062 Bryanston, Johannesburg South Africa 2021 Phone: 27 11 706-1629 Fax: 27 11 706-1569 Network Associates South East Asia 78 Shenton Way #29-02 Singapore 079120 Phone: 65 222-7555 Fax: 65 222-7555 Network Associates Spain Orense 4, 4a Planta. Edificio Trieste 28020 Madrid Spain Phone: 34 9141 88 500 Fax: 34 9155 61 404 Network Associates Sweden Datavägen 3A Box 596 S-175 26 Järfälla Sweden Phone: 46 (0) 8 580 88 400 Fax: 46 (0) 8 580 88 405 Network Associates AG Baeulerwisenstrasse 3 8152 Glattbrugg Switzerland Phone: 0041 1 808 99 66 Fax: 0041 1 808 99 77 Network Associates Taiwan Suite 6, 11F No. 188, Sec. 5 Nan King E. Rd. Taipei, Taiwan, Republic of China Phone: 886-2-27-474-8800 Fax: 886-2-27-635-5864 Network Associates International Ltd. Minton Place, Victoria Street Windsor, Berkshire SL4 1EG United Kingdom Phone: 44 (0)1753 827 500 Fax: 44 (0)1753 827 520 Or, you can receive online assistance through any of the following resources: 1. Internet E-mail: support@nai.com 2. Internet FTP: ftp://ftp.nai.com 3. World Wide Web: http://support.nai.com 4. America Online: keyword MCAFEE 5. CompuServe: GO NAI To provide the answers you need quickly and efficiently, the Network Associates technical support staff needs some information about your computer and your software. Please have this information ready when you call: - Program name and version number - Computer brand and model - Any additional hardware or peripherals connected to your computer - Operating system type and version numbers - Network name, operating system, and version - Network card installed, where applicable - Modem manufacturer, model, and bits-per- second rate, where applicable - Relevant browsers or applications and their version numbers, where applicable - How to reproduce your problem: when it occurs, whether you can reproduce it regularly, and under what conditions - Information needed to contact you by voice, fax, or e-mail Network Associates also seeks and appreciates general feedback. * FOR PRODUCT UPGRADES * Network Associates has a worldwide range of partnerships and reseller relationships with hundreds of independent vendors, each of which can provide you with consulting services, sales advice, and product support for Network Associates software. To find a reseller near your location, see the RESELLER.TXT file located on your product CD-ROM or installed on your hard disk. For assistance in locating a local reseller, you can also contact Network Associates Customer Service. * FOR REPORTING PROBLEMS * Network Associates prides itself on delivering a high-quality product. If you find any problems, please take a moment to review the contents of this file. If the problem you've encountered appears in the Known Issues section of this README.TXT file, Network Associates is already aware of the problem, and you need not report it. If you find any feature that does not appear to function properly on your system, or if you believe an application would benefit greatly from enhancement, please contact Network Associates or one of its resellers with your suggestions or concerns. * FOR ON-SITE TRAINING INFORMATION * Contact Network Associates Customer Service at (800) 338-8754. * NETWORK ASSOCIATES BETA SITE * To test pre-release software and obtain update files, including virus definition (.DAT) files, visit the Network Associates beta site at http://beta.nai.com. You will have access to Public Beta and External Test Areas. Your feedback will make a difference. * AVERT ANTI-VIRUS RESEARCH SITE * To see the latest information about emerging virus threats, submit samples of potentially infected files, and download updated scanning engine files, EXTRA.DAT files, and similar anti-virus software for testing, visit the AVERT research site at: http://www.avertlabs.com. _______________________________________ YC1 - STATEMENT OF YEAR 2000 COMPLIANCE To learn about Network Associates Year 2000 standards and testing models, and to see a list of compliant Network Associates products, visit the Network Associates website at: http://www.nai.com/y2k For further information or questions, send an e-mail message to: y2k@nai.com. __________________________________________ CT1 - COPYRIGHT AND TRADEMARK ATTRIBUTIONS Copyright (c) 1999 Networks Associates Technology, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of Networks Associates Technology, Inc., or its suppliers or affiliate companies. * TRADEMARKS * * ActiveHelp, Bomb Shelter, Building a World of Trust, CipherLink, Clean-Up, Cloaking, CNX, Compass 7, CyberCop, CyberMedia, Data Security Letter, Discover, Distributed Sniffer System, Dr Solomon's, Enterprise Secure Cast, First Aid, ForceField, Gauntlet, GMT, GroupShield, HelpDesk, Hunter, ISDN Tel/Scope, LM 1, LANGuru, LeadingHelp Desk Technology, Magic Solutions, MagicSpy, MagicTree, Magic University, MagicWin, MagicWord, McAfee, McAfee Associates, MoneyMagic, More Power To You, Multimedia Cloaking, NetCrypto, NetOctopus, NetRoom, NetScan, Net Shield, NetShield, NetStalker, Net Tools, Network Associates, Network General, Network Uptime!, NetXRay, Nuts & Bolts, PC Medic, PCNotary, PGP, PGP (Pretty Good Privacy), PocketScope, Pop-Up, PowerTelnet, Pretty Good Privacy, PrimeSupport, RecoverKey, RecoverKey- International, ReportMagic, RingFence, Router PM, Safe & Sound, SalesMagic, SecureCast, Service Level Manager, ServiceMagic, Site Meter, Sniffer, SniffMaster, SniffNet, Stalker, Statistical Information Retrieval (SIR), SupportMagic, Switch PM, TeleSniffer, TIS, TMach, TMeg, Total Network Security, Total Network Visibility, Total Service Desk, Total Virus Defense, T-POD, Trusted Mach, Trusted Mail, Uninstaller, Virex, Virex-PC, Virus Forum, ViruScan, VirusScan, VShield, WebScan, WebShield, WebSniffer, WebStalker, WebWall, and ZAC 2000 are registered trademarks of Network Associates and/or its affiliates in the US and/or other countries. All other registered and unregistered trademarks in this document are the sole property of their respective owners. * LICENSE AGREEMENT * NOTICE TO ALL USERS: FOR THE SPECIFIC TERMS OF YOUR LICENSE TO USE THE SOFTWARE THAT THIS DOCUMENTATION DESCRIBES, CONSULT THE LICENSE.TXT, README.1ST, OR OTHER LICENSE DOCUMENT THAT ACCOMPANIES YOUR SOFTWARE, EITHER AS A TEXT FILE OR AS PART OF THE SOFTWARE PACKAGING. IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH THEREIN, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND.