<title>Learn about the time it takes for an electronic payment to arrive</title>
<category fLocale="cdn">bills</category>
<klink type="cncpt">Tell me about the time it takes for an electronic payment to arrive</klink>
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<content>
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<p>The amount of time required to process an online payment depends on how you make it:</p>
<ul>
<li>For payments made at your bank's Web site, it depends on your <glossary>financial institution</glossary>. Contact your bank for details.</li>
<li>For an <glossary>online bill payment</glossary> sent from Money (an Epay), it depends on your online bill payment provider (which can be your financial institution or a third-party provider). Some providers require more time to process the first payment to a particular <glossary>payee</glossary> than subsequent payments. This gives them time to verify the payee information you have supplied.</li>
<p>Money tells you how many days you have to send your electronic payment beginning five days before the date required by your bill pay provider. The countdown stops when you send the payment, or when you reach the cutoff date for sending the payment on time.</p>
<p>If you do not send the payment, Money continues to alert you as to how many days remain until the payment date. However, if you want the payment to arrive on time, choose a payment method other than electronic.</p>
</ul>
<p>As soon as you submit a payment electronically and it is received by either your financial institution or bill payment provider, you will receive a message with the payment date. Most providers will also return a payment withdrawal date. If the dates are not acceptable, you can cancel the online payment and pay the bill another way (such as by check or in person).</p>
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<tease>How do I get more information about online payments?</tease>
<reveal>
<p>Review the materials your financial institution sent you, and then send an e-mail message or call the customer support number listed on the financial institution's Web site.</p>
