<topic sku="core" tNum="288765" author="" xmlns="x-schema:hhTopicSchema.xml"><index><title>Cancel one occurrence of a scheduled Apay</title><category>bills</category><klink type="prcdr">How do I cancel one occurrence of a scheduled Apay?</klink></index>
<content>
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<ol>
<li>On the <emph>Accounts & Bills</emph> menu, click <emph>Account List</emph>.</li>
<li>Click the account containing the transaction you want to cancel.</li>
<li>Right-click the transaction you want to cancel, and then click <emph>Cancel This Payment</emph>.</li>
<li>Click <emph>Yes</emph>.</li>
<p>This sends the cancellation instruction to your bank.</p>
<p>If it is too late to cancel the payment because your bank or bill payment provider has already processed it, you will not get the <emph>Cancel Payment</emph> page. Instead, you will be notified that the payment cannot be canceled and asked if you want to delete the record of the transaction. It is recommended that you click <emph>No</emph>, or you will lose the record of that payment. If you still need to cancel the payment, you can call your bank and ask for a stop payment order. Note that many financial institutions charge for this service.</p>
</ol>
<p variant="impt">This action will cancel only one payment. Other Apays will continue to be paid unless you permanently cancel the series. <alink type="prcdr" href="PermanentlyCancelinganAutomaticPayment.xml"/></p>
</content>
<footer>
<extend>
<tease>What if I don't see the transaction I want to cancel in the account register?</tease>
<reveal>
<p>Make sure you're in the correct account. You can switch accounts by clicking <emph>Account List</emph> in the <emph>Accounts & Bills</emph> menu and then clicking the account you want to see.</p>
<p variant="impt">The Apay will not appear in your account register until the bank or bill payment provider notifies Money of the payment when you make an online connection. If your bank doesn't notify Money before the check is sent, contact your bank to cancel the Apay.</p>
</reveal>
</extend>
<extend>
<tease>How long do I have to cancel an individual automatic payment (Apay)?</tease>
<reveal>
<p>You may cancel the upcoming Apay anytime before the payment is sent from your bank or bill payment provider. Contact your bank to find out exact scheduling information.</p>
</reveal>
</extend>
<extend>
<tease>How can I find out if an Apay has been sent from my bank?</tease>
<reveal>
<ol>
<li>On the <emph>Accounts & Bills</emph> menu, click <emph>Account List</emph>.</li>
<li>Under <emph>Financial Institutions and Online Service Providers</emph>, click the bank from which you sent the Apay.</li>
<li>Under <emph>Use online services</emph>, click <emph>Check the status of electronic payments you've sent</emph>, and then look in the <emph>Status</emph> column.</li>
<li>For more detailed status information, click the payment, and then click <emph>Electronic Payment Status</emph>.</li>
