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- WINOS2 INSTALLATION AND MIGRATION TROUBLE SHOOTING GUIDE
- --------------------------------------------------------
-
- See also: OS/2 2.0 Online Help
-
- OS/2 2.0 Manuals - Installation Guide
- Using the Operating System
- Migrating to the OS/2 Workplace Shell
- Adobe Type Manager for WIN-OS2
-
- OS/2 Readme File ('README' file in root directory)
-
-
- Problem: Either Full Screen or Seamless WINOS2 fails to start. Normally
- a Fatal Error 0x0401 appears very quickly. Typing WINOS2 from
- a full screen DOS session can verify this problem.
-
- Answer: This problem is caused by one or more of the drivers,sys or font
- files listed in the Windows SYSTEM.INI or WIN.INI file not loading
- correctly. This could happen if one of these files is not present,
- or if the driver does not fully load when Windows starts up. To
- correct this problem, the user can try reinstalling WINOS2
- by doing a selective install of OS2. Another more time
- consuming solution is to copy the SYSTEM.INI file in the WINOS2
- directory to a printer and verify that each of the drivers or
- system files actually exists.
-
- This error also occurs on systems with XGA or 8514 video boards
- and monitors when trying to use large fonts. Use small fonts
- instead. Modify the lines in SYSTEM.INI to:
-
- fonts.fon=xgasys.fon
- fixedfon.fon=xgafix.fon
- oemfonts.fon=xgaoem.fon
-
-
- Problem: Microsoft Windows 3.1 and Windows 3.1 Applications do not work.
-
- Answer: Microsoft Windows 3.1 and any Windows 3.1 applications
- that will only run with Windows Version 3.1, cannot run
- under OS/2 2.0 WINOS2 3.0 compatibility mode. Windows 3.10
- specific applications do not run either under a
- OS/2 2.0 Dos Session or a OS/2-2.0 VMB(Booted Dos Session).
- Windows Version 3.1 may be available under a future version
- of OS/2-2.0, but the release date of this is unknown at this time.
-
- If you installed OS/2-2.0 using dual boot, Microsoft Windows 3.1
- will still run under native DOS.
-
- Problem: ATM (Adobe Type Manager) fonts not available using
- Windows Applications.
-
- Answer: Using a Full Screen WINOS2 session, select the ATM ICON
- in the OS2/Main Folder of the Program Manager and install ATM
- fonts. The 17 standard ATM fonts are on Printer Driver Disk #5.
-
- Problem: Windows applications cannot be run seamlessly from the desktop.
-
- Answer: Migrate Windows applications using the Migrate Utility in the
- System Set-up Folder. From the OS/2 desktop select the OS/2-2.0
- System Icon, System Set-up folder, then Migrate Applications.
-
- Problem: Windows applications started from user-created OS2 2.0 program
- objects do not have the correct DOS Settings.
-
- Answer: If you migrated your Windows applications, DOS Settings are
- automatically set for you using the list of applications in
- the \OS2\INSTALL\DATABASE.TXT file. If you created your own
- program object for a Windows or DOS application, your DOS
- Settings may be incorrect. Look through the DATABASE text
- file for your application and required DOS Settings. If your
- DOS Settings for the application are correct, see the next item.
-
- Problem: Windows applications not starting or running correctly.
-
- Answer: Many Windows applications require private application INI files
- or specific WIN.INI setting to run. The least complicated way
- to have INI files set up correctly is to reinstall your Windows
- application over the old installation using a Full Screen WINOS2
- session. This will correctly update WIN.INI and any appliction
- INI file correctly.
-
- A quicker but more complex and dangerous way, that may work with
- some, but not all Windows applications experiencing problems, is
- to copy the old application INI file from the old directory to
- the new \OS2\MDOS\WINOS2 directory. Type DIR *.INI in your old
- Windows directory to see files names that should be copied to
- \OS2\MDOS\WINOS2. Do not copy WIN.INI or SYSTEM.INI, you will
- prevent WINOS2 Windows from working and lose other WINOS2
- functionality. Any application that does not work at this
- point should be reinstalled.
-
- Additionally, for information purposes. If OS/2-2.0 was installed
- on top of DOS/WINDOWS 3.0, the WIN.INI in the \OS2\MDOS\WINOS2
- directory will reflect the older WIN.INI file if the user
- selected to migrate his Windows 3.0 settings to WINOS2.
- If OS/2-2.0 was installed on top of a DOS/WINDOWS 3.1, the
- WINOS2 WIN.INI file will be a base WIN.INI file without any
- of the settings in the older Windows 3.1 WIN.INI file.
-
- Problem: Windows application gives "Cannot Load File" error message.
-
- Answer: Some applications use DLLs (Dynamic Link Libraries) that are
- shipped with the application. If the DLLs are in a directory
- other than the Windows directory, make sure that the DLL is in
- the path statement that is in the AUTOEXEC.BAT file.
-
-
-
- -------------------------------------------------------------------------------
- Thank you for calling the OS/2 2.0 Support Line. Regarding the problem
- reported to the Support Line, we feel that this information may assist
- you in resoloving your problem. If you still require assistance, please
- call 1-800-237-5511, and reference your customer number and problem (PMR)
- number. Your Problem Record Number (PMR) should appear on the cover
- page of this faxed document.