FAQ-1: FAQ - Frequently asked questions

FAQ - Frequently asked questions

General and Installation

A: No, Vallen JPegger is designed for Windows based systems only.

A: Yes, Vallen JPegger is compatible with all of the following Windows versions 98, Me, NT4, 2000 and XP SP2. Latest service packs are required.

A: Open File/Preferences. Click on Tab "Setup" and click "Create Desktop Icon". More Info.

A: These files contain the thumbnail images which are created once. So if you visit an image folder a second time after having created the thumbnails once JPegger only loads the jpeggeri.dat file for faster display. The creation of these files can be disabled in File/Preferences/Thumbnails.

Delete the following key from the registry:

HKEY_CLASSES_ROOT\Folder\shell\Browse with Vallen JPegger

Start JPegger with command line option -NoHist.

Localization issues

A: There is a Localization Pack available for JPegger which allows you easily to translate (localize) JPegger into any language. Please see chapter about Localizations for more information.

A: If you have a Western version of Windows 98 running Unicode characters might not be supported properly. Please see chapter about Localizations for more information.

Getting started

A: Click on "File/Open" and select a file or use the Folder tree on the top left. All images in the folders are shown automatically. Try right mouse button for context menus.

A: Select File / Browse (or shortcut <Ctrl+B>. Then select the folder and check "Include subfolders".

A: Hold <Ctrl> while selecting the thumbnails by mouse click. Instead you can also hold <Shift> to select all pics between the first and the last selected.

A: When you start the screen capture then Vallen JPegger hides itself to allow you to make a screenshot of the desktop without interference of Vallen JPegger. Inside the Screen Capture Setup you define a keyboard shortcut (by default it is <Ctrl+F11>). Press this shortcut to actually take the screen shot and JPegger pops up again.

A: Select "New folder" out of the context menu of the thumbnails or the file list.

A: Press <Shift+Ctrl+F5>.

A: Uncheck "Tool tips" in menu view.

Special features

Q: I want to resize a whole bunch of images at once to make them small enough to be sent by e-Mail. How can I do that?

A: Select the images to resize and select Quick Downsize from the context menu. This function is automatically called when sending images by mail from the context menu.

Q: I get an error ("couldn't open e-mail client via mapi") when trying to send images by e-Mail. How can I do that?

This usually indicates a problem with the MAPI registration on the system. We get sometimes reports like this, but it is out of our control; some email programs don't even support MAPI - it's not the case of Outlook Expres.

The first try is to use explorer / context menu (on any file) / Send to -> email recipient. This is approximately the same as what JPegger does.

Slideshow Mode

Q: How do I start the slide show mode?

A: Press <F10>. Alternatively call context menu by right mouse click.

Q: How do I stop the slide show mode?

A: Press either <F10> or <ESC>. Slide show mode also cancels when calling an action from the context menu.

A: Use command-line parameter. More info.

A: Please check if the file or folder specified to show on start is existing.

Full Screen Image

A: Simply press <Enter> or <Return> or use context menu with right mouse click on the image.

A: Again simply press <Enter> or <Return> or use context menu with right mouse click on the image.

A: Press <Page+Down> / <Page+Up>. Alternatively press left mouse button for next image. Use right mouse for context menu. Press <Backspace> to go to the previous image.

A: See here.

A: If you do not want smaller images to be scaled to fit then use option "Shrink large images in 'Fit Scale' only. You will find this option on tab "Startup" in "Preferences" from menu "File".

A: Yes, see Preferences.

Stability Issues

A: This problem has been reported on some very view machines. This is not directly a problem of JPegger but with the Windows System itself, which is somehow corrupt. If you right click on the thumbnails then the original Windows Explorer context menu is called. This context menu contains all shell extensions that might be installed by any program on the system. When JPegger is calling this context menu some exception is caused by the Windows operating system which makes JPegger to close. The reason for this is that a previously installed program has not been uninstalled properly. Currently there is no solution for this problem. If you have also have this problem, please report for further investigation.

Hint: There is a workaround for this problem. In the Preferences dialog you can disable the Windows Explorer context menu and use an internal context menu instead.

A: File / Preferences / Tab "Start up" / MP3 Music Explorer Options / Check: Hide MP3 Music Explorer

The image selected is not supported by Vallen JPegger. We are working on supporting more Images

A: The image selected is not supported by Vallen JPegger. We are working on supporting more and more formats with future versions.

Twain Import

A: The twain driver is part of your hardware scanning device (scanner or digital camera) and must be included with your hardware device. Install the hardware device specific twain driver from the device manufacturers software.

Printing

A: Images need a huge amount of memory for pre-processing prior to sending the data to the printer. Depending on the available memory the printing process can take some time. All you can do is using smaller images or install more memory into your system if you want to increase the speed.

A: Printing high resolution images takes a lot of system memory and you are running out of memory. Especially on Windows 9x machines you should be careful now as your system is getting unstable and it is recommended to reboot. This might result that you have several print requests in your printer spooler and you call the print command faster than your printer is printing.

A: You can define the size of the thumbnails for printing on Tab Thumbnails in Preferences out of menu File.

A: Print thumbnails instead and adapt the thumbnail size to your needs. You can print the thumbnails in any size and highest quality. See issue above.

Sound Playback

A: There is no valid sound codec installed. Vallen JPegger doesn't come with a built-in MP3 codec. It simply uses the standard Microsoft sound interface. If your sound plays with Microsofts Media Play it also should play with Vallen JPegger. Vallen JPegger doesn't use Winamp codecs. So if your sounds play with Winamp but not with JPegger then still the Microsoft codecs are missing or overwritten by another non-compatible MP3 application. Update your Media Player. If you have also have this problem, please report for further investigation.

However if you have this or similar errors please check this link:
http://support.microsoft.com/default.aspx?scid=/support/windows/topics/win98/media/mmem.asp

Other

A: Quickly send a postcard from your hometown to:

Vallen-Systeme GmbH
SchΣftlarner Weg 26a
82057 Icking
Germany.