|
Update status
|
Updates are important because they ensure that protection on your computer is up-to-date. If you have not installed updates for some time, the protection of your data provided by Active Virus Shield becomes less reliable as the time passes.
To check the protection status of your computer, view the current status of the application and database updates displayed by an
indicator located in the application main window in the
Protection section. This is the second protection indicator.
The indicatorÆs appearance depends on the update status:

|
Signatures are
loaded
(date,
time). No update is needed. The signatures used by Active Virus Shield are up-to-date. The application modules are also up-to-date.
|

|
Signatures are not current. This may happen if automatic updating has been disabled on your computer. For more information, see the Protection indicators section.
|

|
Signatures are out-of-date. Active Virus Shield has not been updated for a long time or updating is impossible because the license has expired.
|
To view the details, click
Update in the
Service section of the application main window.
Pay attention to the component activity status:
- Update : running - the signatures and modules for Active Virus Shield are currently being updated.
- Update : paused - updating has been stopped using the
button. To resume updating, click the
button.
- Update : stopped - updating has been aborted using the
button. To launch updating again, click the
button.
- Update : completed - updating has been successfully completed.
- Update : error û there was an error during the update for some reason. If this occurs, we highly recommend reviewing the report
and finding out what caused the error. This can be either a connection failure or wrong credentials (login and password) used for authorization. If you fail to find the reason by yourself, contact Support.
- Update : malfunction - updating is impossible for some reason. For example, you do not have the license key for the application.
Updating launch mode
of the program is provided in the
Settings section. To select the updating mode and configure updating settings, click your left mouse button in any area of this section.
The
Statistics section displays general statistics on application updating. Here you can view the date of the last update and the number of threat signatures in the current database. The number of records is the number of threats from which your computer is now protected. To view detailed information about the last update, click your left mouse button in any place in this section. A
report
will open on the screen for this procedure.
Click the Update now! button to update Active Virus Shield. Click the Rollback button to roll back to the previous version of the threat signatures.
Also see:
Starting the update process
Rolling back to the previous update
Configuring update settings