PC World Plus! (NZ) 2000 June/Pcw_jun00.bin/GUARDDOG/GD/WHATSNEW.TXT

Text File | 1999-05-13 | 18KB | 490 lines

             Guard Dog v2.0.5 Whatsnew.txt
     Copyright (c) 1999 Network Associates, Inc.,

Thank you for purchasing Guard Dog--our newest
Internet privacy and security solution designed for Windows
95 and Windows 98 users.

This document provides information that supplements the
Guard Dog documentation. The information in this document
and in the Help system is more up-to-date than that in the
manual. For more information on Guard Dog, such as FAQs and
product announcements, see our Web site at
http://www.mcafee.com.

WHAT'S NEW IN MCAFEE GUARD DOG 2.0.5

McAfee Guard Dog now includes the McAfee VirusScan engine for
virus scanning duties.  This means that Guard Dog provides similar
antivirus protection to VirusScan.  However, if you also have
McAfee VirusScan, it is recommended that you rely on VirusScan
for your antivirus protection.  This also means that the DAT
files (virus definition files) can also be updated using the
DAT file upgrades for the McAfee ViruScan 4.x engine.

Guard Dog has been updated to correct locking problems during
Windows boot.  Users of previous versions occasionally
experienced Windows locking up during boot.  This problem
has been corrected in this version.

The Emergency Disk now takes only one diskette.  Earlier versions
of Guard Dog required more than one diskette to make an Emergency
diskette, and on occasion, the disks would not be cretaed properly.
Or, an error would be encountered during the creation of the second
diskette.  This problem has been corrected in this version of
Guard Dog.

1.0 Troubleshooting
===================
Network Associates works constantly to improve Guard Dog. Many
problems can be fixed by updating your software. Click the
Update button in the Guard Dog home screen to update Guard
Dog itself and get the latest virus protection using your
existing Internet connection.

1.1 If InstallShield reports error #42 or error #301 when you
    run the Guard Dog setup program, your temporary directory
    may not be configured properly. To solve this problem,
    delete all files in your Windows/Temp directory.

1.2 If you experience any problems when installing other
    programs, temporarily remove Guard Dog from memory before
    starting installation. There are know issues when installing
    Norton CrashGuard Deluxe and Norton Utilities 3.x. 1) If
    running, close the main Guard Dog program. 2) Right-click
    the Guard Dog (paw) icon in the Windows taskbar, click Exit.
    Guard Dog will ask if you are sure. 3) Click Yes. 4)After
    installing the other program, you can either restart your PC
    or start Guard Dog from the Start menu to resume Guard Dog
    protection.

1.3 If you have the Starfish Utility NetMeter installed on your
    system, we recommend that you disable it while Guard Dog is
    running. You will not be able to use the Update feature of
    Guard Dog if NetMeter is enabled.

1.4 If you are experiencing intermittent problems with Guard
    Dog Sound Effects and you are running MagnaRAM memory
    management software, try disabling MagnaRAM while Guard Dog
    is running.

1.5 Other Internet security products--like Finjan SurfinShield,
    EliaShim eSafe Protect, or Norton Safe on the Web--should not
    be run simultaneously with Guard Dog, as these
    products contain similar security features that may
    conflict.

1.6 If you permanently remove deleted files using Scheduler or
    CheckUp, you will see a low disk space warning on PCs
    running Windows 98 or Windows 95 with Microsoft Plus! To
    remove deleted files, Guard Dog overwrites all available
    disk space, which triggers the low-disk-space event. You can
    safely ignore this warning.

1.7 Alert messages have been disabled for personal or financial
    information sent over a secured server connection, because
    the information is protected by encryption when it is sent
    over the Internet. It is not a privacy or security threat.

1.8 For security reasons, you cannot use the Password Manager
    feature in Browser Buddy to drag-and-drop a username and
    password into the America Online login screen.  Once logged
    into AOL, you can use the drag-and-drop feature.

1.9 Some Web sites may use Java programs to set cookies. Guard
    Dog is currently unable to track cookies set in this manner.
    However, this is a rare occurrence.

1.10 Microsoft Media Player and multimedia codecs must be installed
    in order to play the Guard Dog videos.  These items are
    installed by default when you perform a typical installation
    for Windows, but may not be installed on some 'minimum'
    installations of Windows.  If you are unable to play the videos,
    use the following procedure. 1) In Control Panel, double-click
    Add/Remove Programs. 2) On the Windows Setup tab, click Multimedia,
    and then click Details. 3) Select Media Player and Video
    Compression and then click OK. You may need to specify the
    location of your Windows installation CD.

1.11 If you have McAfee VirusScan installed on your computer, it is not
    necessary to have two anti virus products.  It is strongly recommended
    that you disable the av portion in Guard Dog and use McAfee VirusScan
    for your anti-virus protection.

1.12 Some software that uses Microsoft's DirectPlay may hang if Guard Dog
    is running.  This may include many games from the Microsft Home
    software line.  Disable Guard Dog while running these programs if you
    experience any problems.


2.0 Corrections and additions to the Getting Started manual
===========================================================
2.1
Chapter:  "Welcome to Guard Dog"
Section:  "How Guard Dog works"
Page:  1
       Add the following section, "Guard Dog and your
       Internet connection" after the section "How Guard
       Dog works."

Guard Dog and your Internet connection
--------------------------------------
Guard Dog relies on your Internet connection to provide its
Internet security features. Unless you have an Internet
provider and browser software designed for Windows 95 or
Windows 98, Guard Dog can provide only virus protection.

To use all Guard Dog features, you must have an Internet
connection through a local network or a modem. Some networks
have an Internet connection that you can use by connecting
to the network-either directly or through dial-up
networking. If you don't connect through a network, your
computer must have a modem installed.

You can establish an Internet connection through an Internet
Service Provider (ISP) such as Netcom or Earthlink. An ISP
acts as a middleman between you and the Internet. Your
computer connects (using your modem) to the ISP's equipment,
which in turn connects to the Internet. You may also be
connected to the Internet through an online service such as
America Online or CompuServe.

In addition, you must also have a browser. A browser is
software, such as Netscape Navigator or Microsoft Internet
Explorer (it must be a version designed for Windows 95 or
Windows 98), that allows you to view text and graphics and
download files from Web sites. America Online 3.0 for
Windows 95 and CompuServe Interactive 3.0 both include
browsers that are compatible with Guard Dog.

2.2
Chapter:  2, "Installing Guard Dog"
Section:  "System requirements"
Page:  7
       Add to "256-color video display or better" the
       following "Guard Dog looks and operates best in a
       resolution of 800x600 pixels (or greater) and a
       color palette of 32,000 color mode (15 bit) or
       higher. 256-color palette is supported, but may
       cause some color changes (caused by `palette
       swapping') when switching between applications.

2.3
Chapter:  3, "Quick Tour of Guard Dog"
Section:  "What information does Guard Dog ask me to enter?"
Page:  15
       Add the following text before the Note. "For optimal
       protection by Identity Protector, include all dashes
       when typing numbers that typically contain dashes
       (such as Social Security number, bank account
       numbers, brokerage accounts, and ATM cards). For
       example, if you enter 123-45-6789 as your social
       security number, Guard Dog will recognize the number
       with or without the dashes. If you enter 123456789,
       Guard Dog won't alert you if the number is sent out
       with dashes (123-45-6789). Credit cards do not need
       dashes because you type the numbers into separate boxes."

2.4
Chapter:  3, "Quick Tour of Guard Dog"
Section:  "Why should I create an Emergency Disk?"
Page:  15
       Replace the second sentence in the second paragraph
       with "You will need three formatted, high-density,
       3.5-inch floppy disks."
       In the last paragraph in the section, add "You can
       also create an Emergency Disk by running the
       Interview and clicking Next until you reach the
       Emergency Disk page."

2.5
Chapter:  3, "Quick Tour of Guard Dog"
Section:  "How password protection effects Guard Dog"
Page:  16
       In "To retrieve your Guard Dog password" replace the
       procedure with the following text, "1. When you try to
       use a Guard Dog password-protected feature, the Guard
       Dog Password dialog box appears. In the dialog box,
       click OK. The Guard Dog Login Failed dialog box appears.
       2. Insert the first disk of your Emergency Disk set into
       your floppy disk drive and click Browse.
       3. Click the icon for your floppy disk drive and click OK.

2.6
Chapter:  5, "Guard Dog Privacy Features"
Section:  "What Cookie Blocker does"
Page:  36
       Replace the text in the table for `Guard Dog does
       this' (under `Never accept') to "Rejects the cookie
       and adds the site to the Rejected list. The next
       time you go to that site, all cookies from the site
       are refused automatically. (In some cases, the
       cookie may be written to your local hard disk, but
       your privacy is protected because the cookie is
       never sent back to the requesting page.)"

2.7
Chapter:  5, "Guard Dog Privacy Features"
Section:  "What Identity Protector does"
Page:  38
       Replace the text in the first paragraph on the page
       to "information sent to an unsecure site with an `x' for
       each character entered. For example, if your child
       tries to order the latest CD without entering your
       Guard Dog password, Guard Dog replaces your credit
       card number with `xxxx xxxx xxxx xxxx.'"

2.8
Chapter:  6, "Guard Dog Security Features"
Section:  "Program starts up another program"
Page:  44
       Replace the first sentence under the section heading
       with "When one program starts to run another
       program, Guard Dog checks to see if you've
       authorized this action. If you haven't allowed the
       program to always open the other program, Guard Dog
       displays an alert message."

2.9
Appendix: A, "About Internet Security and Privacy"
Section:  "What can I do to keep my stuff safe?"
Page:  63
       Replace all text starting in the last paragraph with
       "For more information see" until the end of the page
       with "For more information, see `How can I tell if a
       Web site is secure?' "


CONTACTING NETWORK ASSOCIATES

On December 1, 1997, McAfee Associates merged with
Network General Corporation, Pretty Good Privacy, Inc.,
and Helix Software, Inc. to form Network Associates, Inc.
You may direct all questions, comments and technical
support requests to the Network Associates Customer Care
department at any of the addresses or phone numbers
listed below.

Contact the Network Associates Customer Care
department at:

1.  Phone [phone]
    Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time

2.  Fax [phone]
    24-hour, Group III Fax

3.  Fax-back automated response system [phone]


Send correspondence to any of the following Network
Associates locations:

     Network Associates Corporate Headquarters
     3965 Freedom Circle
     McCandless Towers
     Santa Clara, CA 95054

     Phone numbers for corporate-licensed customers:
     Phone: [phone]
     Fax:   [phone]

     Phone numbers for retail-licensed customers:
     Phone: [phone]
     Fax:   [phone]

Network Associates offices outside the United States:

     NA Network Associates Oy
     Kielotie 14 B
     01300 Vantaa
     FINLAND
     Phone: [phone]
     Fax:   [phone]

     Network Associates AG
     Baeulerwisenstrasse 3
     8152 Glattbrugg
     Switzerland
     Phone: [phone]
     Fax:   [phone]

     Network Associates Australia
     Level 1, 500 Pacific Highway
     St. Leonards, NSW 2065
     Phone: [phone]
     Fax:   [phone]

     Network Associates Canada
     139 Main Street, Suite 201
     Unionville, Ontario
     Canada L3R 2G6
     Phone: [phone]
     Fax:   [phone]

     Network Associates Deutschland GmbH
     Industriestrasse 1
     D-82110 Germering
     Germany
     Phone: [phone]
     Fax:   [phone]

     Network Associates International B.V.
     Gatwickstraat 25
     1043 GL Amsterdam
     The Netherlands
     Phone: [phone]
     Fax:   [phone]

     Network Associates France S.A.
     50 rue de Londres
     75008 Paris
     France
     Phone: [phone]
     Fax:   [phone]

     Network Associates International Ltd.
     Minton Place, Victoria Street
     Windsor, Berkshire
     SL4 1EG
     United Kingdom
     Phone: [phone]
     Fax:   [phone]

     Network Associates Japan, Inc.
     Toranomon 33 Mori Bldg.
     3-8-21 Toranomon
     Minato-ku, Tokyo 105-0001
     Japan
     Phone: [phone]
     Fax:   [phone]

     Network Associates Korea
     135-090, 18th Floor, Kyoung-Am Bldg.
     157-27 Samsung-Dong, Kangnam-Ku
     Seoul, Korea
     Phone: [phone]
     Fax:   [phone]

     Network Associates Latin America
     150 South Pine Island Road, Suite 205
     Plantation, Florida 33324
     Phone: [phone]
     Fax:   [phone]

     Network Associates Portugal
     Rua Gen. Ferreira Marines, 10-6 C
     1495 ALGES PORTUGAL
     Phone:  [phone]
     Fax:    [phone]

     Network Associates South East Asia
     7 Temasek Boulevard
     The Penthouse
     #44-01, Suntec Tower One
     Singapore 038987
     Phone: [phone]
     Fax:   [phone]

     Network Associates Spain
     Serrano 240, Plta. -1
     28016 Madrid SPAIN
     Phone: [phone]
     Fax:   [phone]

     Network Associates Srl
     Centro Direzionale Summit
     Palazzo D/1
     Via Brescia, 28
     20063 - Cernusco sul Naviglio (MI)
     ITALY
     Phone: [phone]
     Fax:   [phone]

     Net Tools Network Associates South Africa
     St. Andrews
     Meadowbrook Lane
     P.O. Box 7062
     Bryanston 2021
     South Africa
     Phone: [phone]
     Fax:   [phone]

Or, you can receive online assistance through any
of the following resources:

 1.  Internet E-mail: [e-mail]

 2.  Internet FTP: ftp.nai.com

 3.  World Wide Web: www.mcafee.com

 4.  America Online: keyword MCAFEE

 5.  CompuServe: GO NAI

To provide the answers you need quickly and efficiently,
the Network Associates technical support staff needs
some information about your computer and your software.
Please have this information ready when you call:

 - Program name and version number
 - Computer brand and model
 - Any additional hardware or peripherals connected to
   your computer
 - Operating system type and version numbers
 - Network name, operating system, and version
 - Network card installed, where applicable
 - Modem manufacturer, model, and baud, where applicable
 - Relevant browsers or applications and their version
   numbers, where applicable
 - How to reproduce your problem: when it occurs, whether
   you can reproduce it regularly, and under what
   conditions
 - Information needed to contact you by voice, fax, or
   e-mail

We also seek and appreciate general feedback.


* FOR PRODUCT UPGRADES *

To make it easier for you to receive and use Network
Associates products, we have established a reseller's
program to provide service, sales, and support for our
products worldwide. For a listing of resellers, see the
resellers.txt file or contact Network Associates
Customer Care for resellers near you.


* FOR REPORTING PROBLEMS *

Network Associates prides itself on delivering a
high-quality product. If you find any problems, please
take a moment to review the contents of this file. If
the problem you've encountered is documented, there is
no need to report the problem to Network Associates.

If you find any feature that does not appear to
function properly on your system, or if you believe
an application would benefit greatly from enhancement,
please contact Network Associates with your suggestions
or concerns.


* FOR ON-SITE TRAINING INFORMATION *

Contact Network Associates Customer Service at
[phone].


* NETWORK ASSOCIATES BETA SITE *

Get pre-release software, including DAT files, through
http://beta.nai.com. You will have access to Public
Beta and External Test Areas. Your feedback will make
a difference.
----------------------------------------------------------------
Copyright (c) 1999, Network Associates, Inc. and its affiliated
Companies.  All Rights Reserved.