Guard Dog v2.0.5 Whatsnew.txt Copyright (c) 1999 Network Associates, Inc., Thank you for purchasing Guard Dog--our newest Internet privacy and security solution designed for Windows 95 and Windows 98 users. This document provides information that supplements the Guard Dog documentation. The information in this document and in the Help system is more up-to-date than that in the manual. For more information on Guard Dog, such as FAQs and product announcements, see our Web site at http://www.mcafee.com. WHAT'S NEW IN MCAFEE GUARD DOG 2.0.5 McAfee Guard Dog now includes the McAfee VirusScan engine for virus scanning duties. This means that Guard Dog provides similar antivirus protection to VirusScan. However, if you also have McAfee VirusScan, it is recommended that you rely on VirusScan for your antivirus protection. This also means that the DAT files (virus definition files) can also be updated using the DAT file upgrades for the McAfee ViruScan 4.x engine. Guard Dog has been updated to correct locking problems during Windows boot. Users of previous versions occasionally experienced Windows locking up during boot. This problem has been corrected in this version. The Emergency Disk now takes only one diskette. Earlier versions of Guard Dog required more than one diskette to make an Emergency diskette, and on occasion, the disks would not be cretaed properly. Or, an error would be encountered during the creation of the second diskette. This problem has been corrected in this version of Guard Dog. 1.0 Troubleshooting =================== Network Associates works constantly to improve Guard Dog. Many problems can be fixed by updating your software. Click the Update button in the Guard Dog home screen to update Guard Dog itself and get the latest virus protection using your existing Internet connection. 1.1 If InstallShield reports error #42 or error #301 when you run the Guard Dog setup program, your temporary directory may not be configured properly. To solve this problem, delete all files in your Windows/Temp directory. 1.2 If you experience any problems when installing other programs, temporarily remove Guard Dog from memory before starting installation. There are know issues when installing Norton CrashGuard Deluxe and Norton Utilities 3.x. 1) If running, close the main Guard Dog program. 2) Right-click the Guard Dog (paw) icon in the Windows taskbar, click Exit. Guard Dog will ask if you are sure. 3) Click Yes. 4)After installing the other program, you can either restart your PC or start Guard Dog from the Start menu to resume Guard Dog protection. 1.3 If you have the Starfish Utility NetMeter installed on your system, we recommend that you disable it while Guard Dog is running. You will not be able to use the Update feature of Guard Dog if NetMeter is enabled. 1.4 If you are experiencing intermittent problems with Guard Dog Sound Effects and you are running MagnaRAM memory management software, try disabling MagnaRAM while Guard Dog is running. 1.5 Other Internet security products--like Finjan SurfinShield, EliaShim eSafe Protect, or Norton Safe on the Web--should not be run simultaneously with Guard Dog, as these products contain similar security features that may conflict. 1.6 If you permanently remove deleted files using Scheduler or CheckUp, you will see a low disk space warning on PCs running Windows 98 or Windows 95 with Microsoft Plus! To remove deleted files, Guard Dog overwrites all available disk space, which triggers the low-disk-space event. You can safely ignore this warning. 1.7 Alert messages have been disabled for personal or financial information sent over a secured server connection, because the information is protected by encryption when it is sent over the Internet. It is not a privacy or security threat. 1.8 For security reasons, you cannot use the Password Manager feature in Browser Buddy to drag-and-drop a username and password into the America Online login screen. Once logged into AOL, you can use the drag-and-drop feature. 1.9 Some Web sites may use Java programs to set cookies. Guard Dog is currently unable to track cookies set in this manner. However, this is a rare occurrence. 1.10 Microsoft Media Player and multimedia codecs must be installed in order to play the Guard Dog videos. These items are installed by default when you perform a typical installation for Windows, but may not be installed on some 'minimum' installations of Windows. If you are unable to play the videos, use the following procedure. 1) In Control Panel, double-click Add/Remove Programs. 2) On the Windows Setup tab, click Multimedia, and then click Details. 3) Select Media Player and Video Compression and then click OK. You may need to specify the location of your Windows installation CD. 1.11 If you have McAfee VirusScan installed on your computer, it is not necessary to have two anti virus products. It is strongly recommended that you disable the av portion in Guard Dog and use McAfee VirusScan for your anti-virus protection. 1.12 Some software that uses Microsoft's DirectPlay may hang if Guard Dog is running. This may include many games from the Microsft Home software line. Disable Guard Dog while running these programs if you experience any problems. 2.0 Corrections and additions to the Getting Started manual =========================================================== 2.1 Chapter: "Welcome to Guard Dog" Section: "How Guard Dog works" Page: 1 Add the following section, "Guard Dog and your Internet connection" after the section "How Guard Dog works." Guard Dog and your Internet connection -------------------------------------- Guard Dog relies on your Internet connection to provide its Internet security features. Unless you have an Internet provider and browser software designed for Windows 95 or Windows 98, Guard Dog can provide only virus protection. To use all Guard Dog features, you must have an Internet connection through a local network or a modem. Some networks have an Internet connection that you can use by connecting to the network-either directly or through dial-up networking. If you don't connect through a network, your computer must have a modem installed. You can establish an Internet connection through an Internet Service Provider (ISP) such as Netcom or Earthlink. An ISP acts as a middleman between you and the Internet. Your computer connects (using your modem) to the ISP's equipment, which in turn connects to the Internet. You may also be connected to the Internet through an online service such as America Online or CompuServe. In addition, you must also have a browser. A browser is software, such as Netscape Navigator or Microsoft Internet Explorer (it must be a version designed for Windows 95 or Windows 98), that allows you to view text and graphics and download files from Web sites. America Online 3.0 for Windows 95 and CompuServe Interactive 3.0 both include browsers that are compatible with Guard Dog. 2.2 Chapter: 2, "Installing Guard Dog" Section: "System requirements" Page: 7 Add to "256-color video display or better" the following "Guard Dog looks and operates best in a resolution of 800x600 pixels (or greater) and a color palette of 32,000 color mode (15 bit) or higher. 256-color palette is supported, but may cause some color changes (caused by `palette swapping') when switching between applications. 2.3 Chapter: 3, "Quick Tour of Guard Dog" Section: "What information does Guard Dog ask me to enter?" Page: 15 Add the following text before the Note. "For optimal protection by Identity Protector, include all dashes when typing numbers that typically contain dashes (such as Social Security number, bank account numbers, brokerage accounts, and ATM cards). For example, if you enter 123-45-6789 as your social security number, Guard Dog will recognize the number with or without the dashes. If you enter 123456789, Guard Dog won't alert you if the number is sent out with dashes (123-45-6789). Credit cards do not need dashes because you type the numbers into separate boxes." 2.4 Chapter: 3, "Quick Tour of Guard Dog" Section: "Why should I create an Emergency Disk?" Page: 15 Replace the second sentence in the second paragraph with "You will need three formatted, high-density, 3.5-inch floppy disks." In the last paragraph in the section, add "You can also create an Emergency Disk by running the Interview and clicking Next until you reach the Emergency Disk page." 2.5 Chapter: 3, "Quick Tour of Guard Dog" Section: "How password protection effects Guard Dog" Page: 16 In "To retrieve your Guard Dog password" replace the procedure with the following text, "1. When you try to use a Guard Dog password-protected feature, the Guard Dog Password dialog box appears. In the dialog box, click OK. The Guard Dog Login Failed dialog box appears. 2. Insert the first disk of your Emergency Disk set into your floppy disk drive and click Browse. 3. Click the icon for your floppy disk drive and click OK. 2.6 Chapter: 5, "Guard Dog Privacy Features" Section: "What Cookie Blocker does" Page: 36 Replace the text in the table for `Guard Dog does this' (under `Never accept') to "Rejects the cookie and adds the site to the Rejected list. The next time you go to that site, all cookies from the site are refused automatically. (In some cases, the cookie may be written to your local hard disk, but your privacy is protected because the cookie is never sent back to the requesting page.)" 2.7 Chapter: 5, "Guard Dog Privacy Features" Section: "What Identity Protector does" Page: 38 Replace the text in the first paragraph on the page to "information sent to an unsecure site with an `x' for each character entered. For example, if your child tries to order the latest CD without entering your Guard Dog password, Guard Dog replaces your credit card number with `xxxx xxxx xxxx xxxx.'" 2.8 Chapter: 6, "Guard Dog Security Features" Section: "Program starts up another program" Page: 44 Replace the first sentence under the section heading with "When one program starts to run another program, Guard Dog checks to see if you've authorized this action. If you haven't allowed the program to always open the other program, Guard Dog displays an alert message." 2.9 Appendix: A, "About Internet Security and Privacy" Section: "What can I do to keep my stuff safe?" Page: 63 Replace all text starting in the last paragraph with "For more information see" until the end of the page with "For more information, see `How can I tell if a Web site is secure?' " CONTACTING NETWORK ASSOCIATES On December 1, 1997, McAfee Associates merged with Network General Corporation, Pretty Good Privacy, Inc., and Helix Software, Inc. to form Network Associates, Inc. You may direct all questions, comments and technical support requests to the Network Associates Customer Care department at any of the addresses or phone numbers listed below. Contact the Network Associates Customer Care department at: 1. Phone (408) 988-3832 Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time 2. Fax (408) 970-9727 24-hour, Group III Fax 3. Fax-back automated response system (408) 988-3034 Send correspondence to any of the following Network Associates locations: Network Associates Corporate Headquarters 3965 Freedom Circle McCandless Towers Santa Clara, CA 95054 Phone numbers for corporate-licensed customers: Phone: (408) 988-3832 Fax: (408) 970-9727 Phone numbers for retail-licensed customers: Phone: (801) 492-2700 Fax: (801) 492-2727 Network Associates offices outside the United States: NA Network Associates Oy Kielotie 14 B 01300 Vantaa FINLAND Phone: 358 9 836 2620 Fax: 358 9 836 26222 Network Associates AG Baeulerwisenstrasse 3 8152 Glattbrugg Switzerland Phone: 0041 1 808 99 66 Fax: 0041 1 808 99 77 Network Associates Australia Level 1, 500 Pacific Highway St. Leonards, NSW 2065 Phone: 61-2-9437-5866 Fax: 61-2-9439-5166 Network Associates Canada 139 Main Street, Suite 201 Unionville, Ontario Canada L3R 2G6 Phone: (905) 479-4189 Fax: (905) 479-4540 Network Associates Deutschland GmbH Industriestrasse 1 D-82110 Germering Germany Phone: 49 8989 43 5600 Fax: 49 8989 43 5699 Network Associates International B.V. 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Ferreira Marines, 10-6 C 1495 ALGES PORTUGAL Phone: 351 1 412 1077 Fax: 351 1 412 1488 Network Associates South East Asia 7 Temasek Boulevard The Penthouse #44-01, Suntec Tower One Singapore 038987 Phone: 65 430-6670 Fax: 65 430-6671 Network Associates Spain Serrano 240, Plta. -1 28016 Madrid SPAIN Phone: 34 91 458 52 21 Fax: 34 91 457 45 17 Network Associates Srl Centro Direzionale Summit Palazzo D/1 Via Brescia, 28 20063 - Cernusco sul Naviglio (MI) ITALY Phone: 39 (0)2 9214 1555 Fax: 39 (0)2 9214 1644 Net Tools Network Associates South Africa St. Andrews Meadowbrook Lane P.O. Box 7062 Bryanston 2021 South Africa Phone: 27 11 706-1629 Fax: 27 11 706-1569 Or, you can receive online assistance through any of the following resources: 1. Internet E-mail: cybr@nai.com 2. Internet FTP: ftp.nai.com 3. World Wide Web: www.mcafee.com 4. America Online: keyword MCAFEE 5. CompuServe: GO NAI To provide the answers you need quickly and efficiently, the Network Associates technical support staff needs some information about your computer and your software. Please have this information ready when you call: - Program name and version number - Computer brand and model - Any additional hardware or peripherals connected to your computer - Operating system type and version numbers - Network name, operating system, and version - Network card installed, where applicable - Modem manufacturer, model, and baud, where applicable - Relevant browsers or applications and their version numbers, where applicable - How to reproduce your problem: when it occurs, whether you can reproduce it regularly, and under what conditions - Information needed to contact you by voice, fax, or e-mail We also seek and appreciate general feedback. * FOR PRODUCT UPGRADES * To make it easier for you to receive and use Network Associates products, we have established a reseller's program to provide service, sales, and support for our products worldwide. For a listing of resellers, see the resellers.txt file or contact Network Associates Customer Care for resellers near you. * FOR REPORTING PROBLEMS * Network Associates prides itself on delivering a high-quality product. If you find any problems, please take a moment to review the contents of this file. If the problem you've encountered is documented, there is no need to report the problem to Network Associates. If you find any feature that does not appear to function properly on your system, or if you believe an application would benefit greatly from enhancement, please contact Network Associates with your suggestions or concerns. * FOR ON-SITE TRAINING INFORMATION * Contact Network Associates Customer Service at (800) 338-8754. * NETWORK ASSOCIATES BETA SITE * Get pre-release software, including DAT files, through http://beta.nai.com. You will have access to Public Beta and External Test Areas. Your feedback will make a difference. ---------------------------------------------------------------- Copyright (c) 1999, Network Associates, Inc. and its affiliated Companies. All Rights Reserved.