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From: ctm@ardi.com (Clifford T. Matthews)
To: alexn@magna.com.au (Alex Newman)
Cc: executor@nacm.com
Subject: Re: Stop whingeing!
In-Reply-To: <199511141126.WAA04569@magna.com.au>
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>>>>> "Alex" == Alex Newman <alexn@magna.com.au> writes:
Alex> Executor is a phenomenal piece of work.
Thank you.
Alex> If people don't like it,
Like professional juggling, the better we do our job, the easier it
should look, so if people sometimes say "Cool. You've done
<whatever>, now do <something perceived as similar>" then that too is
a compliment. So we don't consider the last few messages to be
complaints.
Alex> they should go and buy a Mac instead,
For many people, a Mac is the way to go. We're trying hard, Executor
still has several limitations.
Alex> or write their own emulator!
Throughout my life I've heard "If you can't do better, you shouldn't
criticize", but I've never believed it. Consider crossing a chasm.
You see three people before you walk across a rickety bridge, step on
a weak board that breaks, then plunge to their death. You know
nothing about building bridges, but you can surely say "hey! that
bridge isn't for me."
Now I certainly don't want to imply that Executor is a rickety bridge
that will kill its users, but the above example should put to rest the
idea that criticism is inherently invalid when coming from a user
rather than a designer.
We welcome criticism and believe that Executor 2 will be a much better
product than it would have been if we had created it in the dark or
let our egos get in the way of accepting valid criticism. That
doesn't mean we always agree with our critics or even when we do that
we will necessarily attach the same priority to addressing a
particular complaint, but a wide gene pool is the only way to prevent
inbreeding.
Alex> Give ARDI a break!
We appreciate the respect for us that your letter shows, but I
honestly believe the original comments were sincere requests for
information (which I have answered in separate pieces of mail) and
although we hope everyone will always look in our FAQ and READMEs
before asking questions, we certainly don't want to hinder any