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Received: from sloth.swcp.com (sloth.swcp.com [198.59.115.25]) by nacm.com (8.6.10/8.6.9) with ESMTP id WAA15824 for <executor@nacm.com>; Tue, 25 Apr 1995 22:57:19 -0700 Received: from iclone.UUCP (uucp@localhost) by sloth.swcp.com (8.6.9/8.6.9) with UUCP id AAA14683; Wed, 26 Apr 1995 00:00:23 -0600 Received: from beaut.ardi.com by mailhost with smtp (nextstep Smail3.1.29.0 #11) id m0s405S-000YblC; Tue, 25 Apr 95 23:56 MDT Received: by beaut.ardi.com (linux Smail3.1.28.1 #5) id m0s405S-00000BC; Tue, 25 Apr 95 23:56 MDT Message-Id: <m0s405S-00000BC@beaut.ardi.com> Date: Tue, 25 Apr 95 23:56 MDT From: ctm@ardi.com (Clifford Thomas Matthews) To: mehran payamani <u92mp2@hh.se> Cc: executor@nacm.com Subject: Re: 114$ or 158$ In-Reply-To: <9504251443.AA11639@hh.se> References: <9504251443.AA11639@hh.se> Sender: owner-executor@nacm.com Precedence: bulk >>>>> "mehran" == mehran payamani <u92mp2@hh.se> writes: mehran> I paid 158$ instead of 114$. First 114$ by MASTER CARD and mehran> then 44$ when I received it, Why ? ARDI did not charge you $44; we only charged you $114 ($99 + $15 for international shipping [note: the international shipping costs us $18, so we lose money there]). Presumably the $44 charge was customs that is required in Sweden. Our prices do not reflect customs charges because they vary from country to country. Until now we have had no complaints about this policy, although we did have one customer ask us to mark the software as a gift for customs purposes. We can't do that; it is illegal, even if it may be a widespread practice. Sorry. --Cliff ctm@ardi.com