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- From: adams@spss.com (Steve Adams)
- Subject: misc.consumers FAQ on credit part 2 of 4
- Message-ID: <CLHLHD.2qr@spss.com>
- Followup-To: misc.consumers
- Keywords: credit-cards chargebacks consumer-rights
- Organization: SPSS Inc
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- Distribution: usa
- Date: Sat, 19 Feb 1994 19:44:01 GMT
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- Archive-name: consumer-credit-faq/part2
- Last-modified: 19 Feb 1994
-
-
- This FAQ (Frequently Asked Questions) list should be a repository of the
- canonical "best" answers. If you know a better answer or a change that
- improves an answer, please tell me! (Use email, please. Traffic in
- this group is high, and I might miss a relevant posted article.)
-
- Steve Adams, SPSS, Inc., Chicago, IL, USA
- adams@spss.com
-
- Because this list is quite long, I am posting it in four parts:
- part 1 of 4: detailed contents and introduction
- part 2 of 4: credit cards (this file)
- part 3 of 4: credit cards continued
- part 4 of 4: credit reports
- Please read the disclaimers, acknowledgements, and general information
- in part 1. (The most important disclaimer is that I am not a lawyer and
- this file is not to be construed as legal advice.)
-
-
- Some helpful free pamphlets are available from the FRB. You can write
- to Board of Governors of the Federal Reserve System, Publications
- Services, MS-138, Washington DC 20551 for these among others:
-
- - How to File a Consumer Credit Complaint
- - Consumer Handbook to Credit Protection Laws
-
- The phone number is (202) 452-3244 in case they accept phone orders.
-
- See part 1 of this FAQ list to obtain a catalog of FRB publications,
- including many on home-equity loans and other home mortgages.
-
-
- section 1. Credit cards, other cards
- ====================================
-
- EDITOR's NOTE: I rarely use credit cards, but did use them quite
- a bit in the past. This information is compiled
- from numerous sources, and is as accurate as such
- information can be.
-
- This section tells you about the types of credit cards, and some
- non-credit cards.
-
- Q101. What kinds of cards are there?
-
- - "bank cards," issued by banks: Visa, MasterCard, and Discover;
-
- - "travel and entertainment (T&E) cards" like American Express and
- Diners Club;
-
- - "house cards" that are good only at the stores of one chain.
- Sears is the biggest one of these, followed by the oil companies
- and phone companies and on down to your local department store.
-
- T&E cards and national house cards like Sears have the same terms
- and conditions wherever you apply.
-
- Bank cards are issued by the bank you apply to, which is why terms
- and fees vary widely among banks. However, MasterCard International
- and Visa U.S.A. Inc. do establish minimum standards and rules.
- Bank cards have some subspecies, described below.
-
- Q102. What is an affinity card?
-
- An affinity card carries the logo of an organization in addition to
- the emblem of the card. It is typically a Visa or MasterCard.
-
- Sometimes card users get frequent-flyer miles or points toward
- merchandise from a catalog. The organization solicits all its
- members to get cards (or even turns over its mailing list). In
- return it gets some fraction of the annual fee or of the finance
- charge, or some amount per transaction, or a combination of
- incentives. Seldom does the organization get much money out of it:
- most of the profits go to the card issuer.
-
- See section 2, "Good deals, bad deals," for how to evaluate these
- offers.
-
- Q103. Is MasterCard better than Visa, or vice versa? What about
- American Express, Diners Club, etc.?
-
- In the U.S., almost any establishment that takes MasterCard takes
- Visa, and vice versa. If you're going to be doing all your spending
- in the U.S., you may not want or need both cards.
-
- In Europe, things are a bit different. In some countries, the Visa
- and MasterCard networks have been merged, and ALL merchants who take
- one take the other. This is notably the case in France. (But sometimes
- the merchant isn't aware of this until you point out the M-C logo on
- his sticker in the window.) On the other hand, the cash advance networks
- have NOT been merged. Again, in France, almost any bank or cash machine
- (if you have a 4-digit PIN) can give you a cash advance on Visa (Carte
- Bleue), but only a few banks (Credit Agricole, Credit Mutuel, and all
- Post Offices) and cash machines can give you a M-C cash advance. Also,
- for various reasons, a given card may not work on the day you most need
- it. And in many countries (e.g. Italy), the networks have not merged.
- Thus, it is most prudent to have both.
-
- American Express, Diners Club, and their kin were originally aimed
- at the more upscale "travel and entertainment" market. They are
- accepted at many places, though not as many as Visa and MC. Some
- places don't take MC and Visa but do take American Express or DC.
-
- In Europe, there are vanishingly few places that take only DC. There
- are a very few that take only AE.
-
- Note that credit card usage and acceptance varies widely across
- Europe. In France, you can use it at MORE places than in the US. In
- Italy, less in general, except for tourist-oriented shops. In Germany
- and England, about the same. In Greece, only in tourist-oriented
- shops.
-
- The American Express card used to be very handy for travelling in
- Europe. Among other things, it would let you cash personal checks
- drawn on your U.S. bank at any of their many offices. Nowadays,
- however, with your Visa or Mastercard, you can get cash advances at
- local banks, at a better exchange rate.
-
- Amex also holds mail for their customers at their offices; so if you
- don't know where you'll be staying in Istanbul, you can have mail sent
- to the Amex office. But it's enough to have one $10 Amex traveller's
- check to be considered as a "customer".
-
- I don't have an AmEx card, but someone who does posted a list of the
- benefits he had actually used in a year and concluded that the card
- was worth more money to him than the annual fee. He cited student
- and non-student discounts for air travel, extra frequent-flyer miles
- for a variety of airlines, and "twofers" at some big-city
- restaurants. Your benefit will be different if your charging
- patterns are different.
-
- The best card for you is the one that is accepted where you shop and
- charges you the least amount of money for the services you actually
- use. (For example, if you always pay off your balance each month,
- you want to make sure you get a card with a grace period but the
- interest rate doesn't matter much.)
-
- Q104. Why does my neighbor's MasterCard or Visa have different rates and
- fees from mine?
-
- MasterCard and Visa rates are set independently by the banks that
- issue them. In fact, a given bank may offer several different rate
- and fee schedules. Sometimes you can pick which one you want; other
- times the bank will offer you a single set of terms with no option,
- even though it offers another customer a different set of terms.
- That's why it's worth shopping around rather than just applying for
- "a MasterCard" or "a Visa." See section 2, "Good deals, bad deals."
-
- This is not true of the T&E cards. One American Express green card
- is like all other American Express green cards in the country.
- (Corporate AmEx cards may vary from individual ones.)
-
- Q105. What is a secured card?
-
- Secured cards require you to make a bank deposit up front. The
- limit on the card is usually related to the amount of the bank
- deposit. The bank has the right to take money from your deposit if
- you don't pay your bill.
-
- Secured cards are usually sold to people who have credit problems
- and can't get a regular "unsecured" card. But a secured card from a
- bank may be a good deal for anyone; see section 2, "Good deals, bad
- deals."
-
- A secured MasterCard or Visa looks just like a regular one, and the
- law ensures that it has all the same consumer protections built in.
-
- You can obtain a report on secured cards from:
-
- RAM Research Corporation
- Box 1700
- Frederick, MD 21702
- (301)695-4660
- fax (301)695-0160
-
- The cost is $10.00 and it has 100 secured card programs listed with
- most of the information one is interested in to choose a card: issuer
- name, issuer address, telephone numbers, cards offered(visa,master),
- issuing areas (national, or some states), APR, intrest calculation
- method, annual fee, grace period for purchase, et cetera.
-
- or from:
-
- Bankcard holders of America
- 560 Herndon Parkway, Suite 120
- Herndon, VA 22070
-
- The cost is $4.00 and it has 21 bankcard issuers, most of which
- had the Veribanc green rating.
-
- Q106. What is a guaranteed card?
-
- It's another name for a secured card, typically offered through 900
- numbers. Though technically legal, these are not a good deal for
- the consumer when they carry an application fee or a 900-number
- charge; see section 2, "Good deals, bad deals."
-
- Q107. What is an unsecured card?
-
- You may not often hear this term. Technically, a "regular" card is
- unsecured. This means that the bank can't take specific assets of
- yours if you don't pay the loan, but rather they have to sue you or
- force you into bankruptcy.
-
- Q108. What is a debit card?
-
- As its name implies, it is not a credit card. Instead of running up
- a bill for you at the end of the month, the debit card runs down
- your account at the moment the sale is made. Merchants like these
- because they get instant payment without worrying about bad checks.
-
- Debit cards are convenient. But it's a lot more painful to resolve
- a problem if the money is gone from your account (as with a debit
- card) than if it's just numbers on a piece of paper (as with a
- credit card). And if you lose a debit card, your whole account can
- be cleaned out with no recourse for you. You decide whether you
- want to take on that risk.
-
- A reader has reported that his Schwab account has a debit-type card
- associated with it, but it is treated like a credit card for other
- purposes. In other words, it is a credit card, but the debit is made
- immediately to his Schwab account.
-
- Consumers in the know don't like debit cards because they give you
- less protection in case of disputes than credit cards do. (See
- section 5, "Billing errors and overcharges.")
-
- Q109. How does an ATM card differ from a debit card?
-
- An ATM (automatic teller machine) card is a form of debit card, but
- you use it in a cash machine by punching in your code number. (In
- common speech, "debit card" means the kind that looks like a credit
- card, where you sign for purchases.)
-
- The ATM card is a little less dangerous if you lose it, since nobody
- can use it to drain your account without your PIN (personal identi-
- fication number). Also, most banks limit the amount of cash that
- can be withdrawn every day on an ATM card. On the other hand a Visa
- or MC debit card lets where a thief clean out your whole account
- with one purchase.
-
- By the way, some banks are now issuing combined ATM-debit cards.
- Depending on your viewpoint, this gives you the advantages or the
- disadvantages of both.
-
- Q110. Where can I find information about telephone credit cards?
-
- Subscribe to the newsgroup comp.dcom.telecom and watch for the
- periodic posting on how to use the Telecom archives. Please don't
- post requests for credit-card information there.
-
- You should also be aware of hybrid cards like the AT&T Universal
- card (both MasterCard and Visa) and the Ameritech Complete
- MasterCard, which act like regular bank cards but also let you
- charge phone calls.
-
- Q111. What is a PIN, and what good is it?
-
- A PIN is a password that goes with your card that allows you to make
- certain types of electronic transactions involving your card. In some
- countries (notably France), most credit card purchases are validated
- with a PIN. (Although you can still use your card without one, they
- may sometimes have to phone for authorization.) Also, if you have a
- PIN, you can get cash advances from many cash machines. Note however
- that it is best to get a 4-digit PIN; longer PINs are not accepted by
- some networks (notably the French).
-
- Also, protect your PIN like it was money. Do NOT write it down, etc.
- With this number, and your card, a thief could run your card to its
- maximum in cash advances.
-
-
-
- section 2. Good deals, bad deals
- ================================
-
- This section guides you to the questions you should ask yourself in
- evaluating any credit card before you apply.
-
- Q201. In general, what should I look for in a credit card?
-
- There are three principal features to the card itself: interest
- rate, annual fee, and grace period. By law, all must be disclosed
- at the time you apply. (They are discussed in the following Qs.)
-
- Some cards, such as Discover and the new Ameritech Complete Master-
- Card, pay rebates as well. Some cards offer other features like
- frequent-flyer miles and extended warranties on purchases. You have
- to decide how much those are worth to you.
-
- Also important is the pattern of your shopping: a card that your
- favorite merchants don't honor isn't much good to you.
-
- Q202. Do I want a fixed-rate or floating-rate (variable-rate) card?
-
- The interest rate is the rate charged on purchases and cash advances
- (generally two different rates). It can be fixed or floating.
- Fixed rates are not truly fixed, because the banks will change them
- every year or so. Floating rates are typically a bit lower than
- fixed rates, but fluctuate every month according to the latest
- T-bill sale, or the phase of the moon, or whatever. If you buy
- something you're expecting to pay off over many months, this makes
- it hard to guess how much finance charge you'll be paying.
-
- Floating rate and variable rate mean the same thing.
-
- Years ago, credit-card issuers would quote an interest rate that was
- not directly comparable with other lenders' rates because the method
- of computation was not standard. Now the law requires lenders to
- quote an Annual Percentage Rate (APR) so that you can compare cards.
-
- Interest rates are all over the map. In a recent {Wall Street
- Journal} list, a secured card was as low as 8.0% and an unsecured
- card as low as 10.5%; you may also see interest rates as high as
- 21.9%.
-
- Q203. How do annual fees work?
-
- The annual fee is, well, a fee that the card issuer bills to your
- account annually. Every year, on the anniversary of the date your
- account was opened, the fee for the coming year is billed to your
- account. Typical charges are $18-$20 for regular bank cards (about
- $40 for gold bank cards) and anywhere from $35 on up for various
- flavors of T&E cards. House cards are typically free.
-
- Many lenders waive the fee the first year to get you to sign up,
- then depend on you to forget a year later that you'll be charged an
- annual renewal fee. There's nothing shady about this as long as
- it's disclosed up front.
-
- The AT&T Universal Card no-annual-fee offer has expired. If you
- don't have an AT&T Universal Card now, you can apply for one but you
- may have to pay an annual fee. However, AT&T is still inviting some
- people to apply for a no-fee card.
-
- Q204. Can I get the annual fee waived at renewal time?
-
- Many lenders have "secret" programs in effect where if you ask them
- they will waive the annual fee. (AT&T confirmed on 19 March 1992
- that it is waiving the fee on its Universal cards for at least some
- customers who ask.) Some do it only if you charge a certain amount
- per year; others have other criteria. It certainly can't hurt to
- call just before renewal time and ask. (If you wait until after the
- fee is already on your statement, your chances aren't as good.)
-
- Some banks will waive the annual fee if you tell them that you'll go
- elsewhere if you have to pay it. Others will not. You may want to
- ask (politely) to talk to a supervisor, since the front-line person
- may not care whether you cancel your card and may not have the
- authority to make concessions. Don't bluff on this unless you are
- confident you can get a card elsewhere.
-
- One article in Usenet reported that the author called Citibank to
- cancel his Visa card because of the annual fee. They would not
- waive the fee but said they would send him a gift certificate for
- the same amount if he kept his card.
-
- Q205. What about application fees?
-
- These are extremely uncommon. Though such fees are legal, look long
- and hard at the terms before you agree to pay an application fee,
- even if you are "guaranteed" acceptance. You can almost certainly
- do better elsewhere. (See the "900" numbers later in this section.)
-
- Q206. What other fees should I be concerned about?
-
- Many cards assess an "over-limit fee" if you charge something that
- takes you over your credit limit. They may or may not allow the
- charge if they assess this fee. $5-$10 is common.
-
- Some cards charge a late payment fee in addition to the finance
- charges. Again, $5-$10 is common.
-
- Some cards charge a transaction fee for cash advances. This may be
- a flat amount (around $2), a percentage (1%-2% is common), or a
- combination. These fees are in addition to the stated interest
- rate, which usually starts accruing as soon as you get the money.
-
- You have the right under the law to know what all these fees are
- when you apply.
-
- Q207. Why is a grace period important?
-
- The grace period is the time after the billing date that you have to
- pay off the bill without paying finance charge. (Grace periods for
- cash advances are pretty rare, since the bank would lose money on
- them.) T&E cards typically have generous grace periods; bank cards
- usually have 25 days but a few have 30 and many have no grace
- period. In every case the grace period runs from the date printed
- on the bill, not from the date you get the bill.
-
- For instance, suppose your bill is prepared on the 28th of every
- month and the grace period is 25 days. If you make a purchase on
- July 3 it will show up on the July 28 bill and you'll have until
- August 22 (July 28 plus 25 days) to pay it off for free. If you
- don't pay the full balance, your August bill will show a finance
- charge, and so will every bill after that until you pay off your
- full balance.
-
- Some banks give you a grace period only in months when your previous
- balance is zero. Others (fewer of them all the time) give the
- stated grace period on all new purchases even if you have a balance
- from last month. The second method can save you big bucks; be sure
- to find out how your bank does it when you apply for the card.
-
- Q208. Why is a discount better than a rebate?
-
- Rebates are a percentage refund on your purchases, either by check
- or by credit to your account. Discounts actually reduce the price
- on the bill before you pay it. Discover offers rebates on all
- purchases. The Ameritech Complete MasterCard gives 10% rebates on
- credit-card calls at the end of the year, where the AT&T Universal
- card gives 10% discounts on credit-card calls. On the principle
- that it's always better to keep money in your account than to pay it
- out and get some of it back later, discounts are better than rebates
- if the numbers are otherwise equal.
-
- Q209. What else should I watch out for in cards with rebates?
-
- First, when will the rebate be issued, at the end of the month or at
- the end of the year? (Typically, it's after the end of the year.)
-
- Second, how is the rebate calculated? Be sure to read the fine
- print. For example, Discover advertises "up to 1%" rebate. That's
- true; but the fine print shows that you get back 1% of every dollar
- you charge after $3000 a year; the first $3000 is rebated at rates
- between a quarter and three quarters of a percent. (Confirmed by
- telephone, 1991 Oct 14, and by personal experience.)
-
- Q210. How do I evaluate a secured card?
-
- Use the same criteria as for any other card. Ask the bank some
- additional questions: What interest is paid on the deposit? If I
- maintain a good credit record, when could I be considered for an
- unsecured card?
-
- Also ask yourself if you might conceivably have need for the
- deposited funds during the required term. If so, find out up front
- whether you can withdraw the deposit in case of financial emergency,
- and what it costs in interest and penalties to do that.
-
- You will want a secured card if you don't qualify for an unsecured
- one but you need credit.
-
- You may want a secured card even if you could get an unsecured card.
- Why? Since a secured card represents less risk to the bank,
- interest rates may be lower than for unsecured cards. (Two recent
- surveys showed an Illinois bank's secured card with a grace period
- and no annual fee that had the lowest interest rate in the surveys.)
-
- Q211. Shouldn't I get as many cards as I can?
-
- Not necessarily. The more cards you have, the fatter your wallet is
- and the more cards you have to keep track of.
-
- See section 7, "Credit bureaus and your credit rating," in part 3 of
- this list, for other reasons why having a lot of cards can be a
- problem.
-
- Q212. Why would I want more than one of the same kind of card?
-
- Some people like having, say, two MasterCards or two Visas. I don't
- see the advantages of such an arrangement. I've heard some people
- say they charge a big-ticket item on one card and pay it off a
- little bit every month, while charging normal purchases to the other
- card and paying them off in full every month. However, credit-card
- debt is about the most expensive way there is to finance a big item;
- you're almost certainly better off getting a loan from your bank or
- credit union.
-
- You might want to have a MasterCard and a Visa, or a bank card and a
- T&E card, to be able to charge at places that take one but not the
- other. In this case, try to schedule the billing dates two weeks
- apart. (Some card issuers will alter your billing date if you ask.)
-
- Q213. Is a gold card worth the higher annual fee?
-
- Gold cards typically carry some of these perks: collision damage
- waiver on auto rentals, travel insurance, extended warranty on
- purchases, roadside assistance, higher credit limits, frequent-flyer
- miles, and of course :-) prestige.
-
- Many non-gold cards also offer some or all of these. The AAA offers
- roadside assistance. Many standard auto insurance policies cover
- the CDW on rentals. If you have a good record on your existing
- card, you can probably get your credit limit increased by calling
- the issuer. There's no one answer to whether these cards are worth
- the extra money: you have to decide what the perks and prestige are
- worth to you, and your neighbor could well come up with a different
- answer.
-
- Q214. I was mailed a solicitation for a Visa or MasterCard that accrues
- frequent-flyer miles on my purchases. Is this a good thing?
-
- It may or may not be. Does the airline fly to places you really
- want to go? How many dollars must you charge to earn a free ticket?
- Is the airline likely to be around by then? Are you likely to spend
- more than you otherwise would, just to accumulate the miles?
-
- Ask yourself questions like these, in addition to all the others
- mentioned in this section.
-
- Q215. I belong to the Benevolent Order of Mumble, and they mailed me a
- credit-card solicitation. It would be a MasterCard with their
- logo on it. Is this a good deal?
-
- This is an affinity card; see section 1, "Credit cards, other
- cards." Evaluate an affinity card as you would any other. If you
- would consider it a good deal in the open market, based on the way
- you use credit, then it's a good deal. But an expensive card
- doesn't become a good deal just because a small fraction of the
- profits are turned back to your organization. Unless the card is a
- good deal for you personally, it's a better idea to make a direct
- donation to your organization -- and you get a tax deduction too, if
- it's a charity.
-
- 216. My bank offered me a deal if I would agree to set up my checking
- account for automatic withdrawal on the due date to pay the credit
- card. Is this a good idea?
-
- It depends on the specific terms of the deal. For example, a
- reduced interest rate is meaningless if you pay off every month
- anyway.
-
- It also depends on your own spending patterns. If you tend to
- forget to pay your bills on time, this arrangement can save you some
- late charges or finance charges. On the other hand, if you forget
- to enter the automatic withdrawal in your checkbook you may find
- you're overdrawn and start bouncing checks.
-
- Some consumers have reported problems with disputed charges being
- paid automatically, or the bank disregarding special requests to
- alter a scheduled payment. You should weigh carefully this
- additional loss of control over your checking account against the
- benefits promised.
-
- Q217. I got a call (or saw an ad) inviting me to call a 900 number for a
- "guaranteed" MasterCard or Visa. Is this a good deal?
-
- No. These offers require you to pay up front either for a specific
- secured card or (worse) for a list of banks that issue secured
- cards.
-
- Instead, if you need a secured card, apply to a bank that advertises
- them. (Citibank in New York started a nationwide program of secured
- cards in late summer 1991.)
-
- Even better, ask your own bank about getting a secured card there,
- or referring you. There's no charge for making the inquiry, and I
- have never heard of a bank charging a fee for a direct application.
-
- Finally, check the published lists (see section 3, "Lists of good
- cards"), and apply directly to banks listed there.
-
- Q218. What should I watch out for in a corporate card?
-
- A "corporate card" is an ordinary card, typically American Express
- or Diners Club. However, you don't apply for it. It is issued to
- certain employees of a company for the company's convenience in
- managing travel expenses. There are a couple of possible problems.
-
- First, you may be individually responsible for charges to the card,
- even though you use it only for business purposes. This can be a
- problem if your company is very slow to reimburse you for expenses.
-
- Second, some cardholders have posted articles to the effect that
- corporate cards may not have the same buyer protections (like
- extended warranty) that personal cards do.
-
- Q219. I saw an ad for a card I've never heard of. What's the story?
-
- Be careful when applying for credit. Some companies advertise
- credit cards on TV. The problem is that although the card looks a
- lot like a Visa or MasterCard, it is only good for merchandise from
- the company's own catalog. Despite the promise of "discount
- prices," you will pay more than you would pay in stores or through
- other mail-order channels.
-
- Most legitimate catalog companies take Visa, MasterCard, American
- Express, or some combination. You should always pick merchandise
- for its own qualities, not because you're forced into it by which
- credit card you have.
-
- Q220. I got an application for a card that didn't state interest rate
- and fees. Is this legal?
-
- No. The U.S. Fair Credit and Charge Card Disclosure Act requires
- issuers of charge or credit cards (including retail stores) to
- reveal certain basic information in tabular form with the applica-
- tion or the "preapproved" solicitation. This basic information
- includes interest rate (APR), annual fee, and grace period.
- Disclosures must also be provided before annual renewal if the card
- issuer imposes an annual fee.
-
- Source: {Consumer Rights} pamphlet, mentioned in part 1 of this FAQ
- list. If you have a problem, the agency to complain to depends on
- the nature of the card issuer (Federal Savings Bank, National Bank,
- credit union, etc.); see the pamphlet.
-
-
- section 3. Lists of good cards
- ==============================
-
- This FAQ list can't tell you which card is best for you. Your spending
- patterns and needs are different from others', and credit-card terms are
- constantly changing. What this section can and will do is give you a
- few simple steps to find the information on your own. Remember to
- evaluate any card offer against the criteria in section 2, "Good deals,
- bad deals."
-
- Q301. Where are lists of the best cards?
-
- No one card is best for everyone. Are you looking for a card with
- no annual fee? low interest rate? long grace period? Do you want
- a secured card? Lists are published in several places.
-
- - {Barron's}, an investment weekly, lists low-rate cards, no-fee
- cards, and the biggest card issuers near the back of the "Market
- Laboratory" section of every issue.
-
- - {Money} Magazine's "Money Scorecard" also carries a brief list of
- inexpensive credit cards, with phone numbers of the issuers.
-
- - {The Wall Street Journal} in the past published a monthly list, on
- Friday of the first week of every month. The past month's WSJs had
- no entry on credit cards in the index on C1. I don't have a
- subscription, so if someone knows if this still exists, let me
- know.
-
- Many libraries have back issues of some or all of these periodicals.
- Be sure to ask at the reference desk if you don't see them on
- display.
-
- Q302. I don't want to look up magazines. Isn't there an easier way?
-
- First, don't post a request to the net. You may get some replies,
- but typically they'll be for banks out of your area and will be
- missing important information. Besides, those repeated requests are
- just what this FAQ list is supposed to prevent, and you wouldn't
- want me to look foolish, would you? :-)
-
- Fortunately, you can get a list by mail. Here are your choices,
- from the May 1990 {Consumer Reports}. (Prices may possibly have
- changed since then.)
-
- - Bankcard Holders of America, 560 Herndon Parkway suite 120,
- Herndon VA 22070: send $1.50 for list of 50 "Fair Deal" banks
- (low interest rate on cards) or $1.50 for a separate list of
- no-fee cards. Phone number: (800) 553-8025 or (703) 481-1110.
-
- - RAM Research, P O Box 1700, Frederick MD 21701: send $5.00 for
- 500-bank "RAM Research Bankcard List" (updated monthly).
-
- - Consumer Credit Card Rating Service, P O Box 5219, Santa Monica CA
- 90405: send $12.00 for "Credit Card Locator," over 100 no-fee
- cards, 200 more with fees under $15, and interest rates on cards
- from 1000 banks.
-
- Disclaimer: I have not actually ordered from RAM or CCCRS myself.
- If you have any corrections from experience (not hearsay), please
- email me at adams@spss.com.
-
- Q303. I understand why low rates or no annual fees are important. Why
- would I care about which banks issue the most cards?
-
- A bank that issues lots of cards may be less choosy than a bank with
- fewer customers. If you are expecting problems getting credit, the
- larger bank might be more willing to accept you.
-
- Q304. Okay, I know that First Mumble Bank of Fubar has a card I want to
- apply for. How do I get in touch?
-
- First, don't post a request to the net for their phone number. This
- costs hundreds or thousands of dollars and wastes lots of people's
- time. You may get the number you want, but it takes a few days, but
- you surely will get some nasty email.
-
- Quoting from the FAQ in another group: The network is NOT a free
- resource, although it may look like that to some people. It is far
- better to spend a few minutes of your own time researching an answer
- rather than broadcast your laziness and/or ineptitude to the net.
-
- Try (800) 555-1212 (it's free) to find if the bank maintains an 800
- number; many do. If not, look at the area-code map in the front of
- your phone book to find the area code of the city where the bank is
- located (or you can call 411, or the Operator); dial 1, the area code,
- and 555-1212. Then call the bank and ask for an application.
- Alternatively, larger public libraries have banking directories and
- can probably give you the information at the reference desk or by
-
- phone.
-
- (continued in part 3)
- --
- The opinions expressed above are those of the author and not SPSS, Inc.
- ---NASCAR-#7-#28-#51---
- adams@spss.com Soli Deo Gloria Phone: (312) 329-3522
- Steve Adams "Space-age cybernomad" Fax: (312) 329-3558
-