Arawak OS/2 Shareware/PAKLED.ISO/docs/os2tni.inf

OS/2 Help File | 1992-09-17 | 172.4 KB | 4,644 lines

ΓòÉΓòÉΓòÉ 1. Version Notice ΓòÉΓòÉΓòÉ

First Edition (September 1992)

The following paragraph does not apply to the United Kingdom or any country
where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS
MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states
do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time.

It is possible that this publication may contain reference to, or information
about, IBM products (machines and programs), programming, or services that are
not announced in your country.  Such references or information must not be
construed to mean that IBM intends to announce such IBM products, programming,
or services in your country.

Requests for technical information about IBM products should be made to your
IBM Authorized Dealer or your IBM Marketing Representative.


ΓòÉΓòÉΓòÉ 2. Notices ΓòÉΓòÉΓòÉ

References in this publication to IBM products, programs, or services do not
imply that IBM intends to make these available in all countries in which IBM
operates. Any reference to an IBM product, program or service is not intended
to state or imply that only IBM's product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
of IBM's intellectual property rights or other legally protectable rights may
be used instead of the IBM product, program, or service. Evaluation and
verification of operation in conjunction with other products, programs, or
services, except those expressly designated by IBM, are the user's
responsibility.

IBM may have patents or pending patent applications covering subject matter in
this document. The furnishing of this document does not give you any license to
these patents. You can send license inquiries, in writing, to the IBM Director
of Commercial Relations, IBM Corporation, Purchase, NY 10577.

The following terms, denoted by an asterisk (*), used in this publication, are
trademarks or service marks of the IBM Corporation in the United States or
other countries:

AT                          ExecJet
IBM                         IBMLINK
Micro Channel               Operating System/2
OS/2                        PCAT
PC/XT                       Personal System/2
Presentation Manager        Proprinter
PS/2                        WIN-OS/2
Workplace Shell             XGA
XT

The following terms, denoted by a double asterisk (**), used in this
publication, are trademarks of other companies as follows:

Trademark                   Owner
Boca Research               Boca Research, Inc.
Adobe                       Adobe Systems Inc.
Adobe Type Manager          Adobe Systems Inc.'
Aox                         Aox Corporation
AutoCAD                     AutoDesk, Inc.
Borland C++                 Borland International,Inc.
Bubble-Jet                  Canon, Inc.
Canon                       Canon Kabushiki Kaisha
Central Point Backup        Central Point Software, Inc.
CodeView                    Microsoft Corporation
Commute                     Central Point Software
CompuServe                  CompuServe Inc.
Control Room                Ashton-Tate Corporation
Corel                       Corel Systems
CorelDRAW                   Corel Systems
Crosstalk                   Digital Communications Associates, Inc.
dBase                       Ashton-Tate Corporation
Distinct                    Distinct Corporation
DynaComm                    Future Soft Engineering, Inc.
Epson                       Seiko Epson Kabushiki Kaisha
Everex                      Everex Systems
Excel                       Microsoft Corporation
Fastback Plus               Fifth Generation Systems, Inc.
FastLynx                    Rupp Corporation
FotoMan                     Logitech International
Framework III               Aston-Tate Corporation
Freelance Graphics          Lotus Development Corporation
Harvard Graphics            Software Publishing Corporation
Hewlett-Packard             Hewlett-Packard Company
HP                          Hewlett-Packard Company
Intel                       Intel Corporation
Iomega                      Iomega Corporation
LANtastic                   Artisoft, Inc.
LapLink                     Traveling Software, Inc.
LaserJet                    Hewlett-Packard Company
Logitech                    Logitech, Inc.

Trademark                   Owner
Lotus                       Lotus Development Corporation
Lotus Magellan              Lotus Development Corporation
MAGICorp                    MAGICorp Ltd.
Mathcad                     MathSoft, Inc.
Micrografx                  Micrografx Inc.
Microsoft                   Microsoft Corporation
Microsoft Windows           Microsoft Corporation
Mirrors                     Micrografx Incorporated
More Windows                Aristosoft, Inc.
MS                          Microsoft Corporation
MS Bookshelf                Microsoft Corporation
MS Excel                    Microsoft Corporation
MS Flight Simulator         Microsoft Corporation
MS Money                    Microsoft Corporation
MS Word                     Microsoft Corporation
MusicPrinter Plus           Temporal Acuity Products, Inc.
National Geographic         National Geographic Society
NEC                         NEC Corporation
Norton Backup               Peter Norton Computing, Inc.
Norton Utilities            Peter Norton Computing, Inc.
Omnipage Professional       Caere Corporation
Orchid                      Orchid Technology Inc.
PageMaker                   Aldus Corporation
PaintJet                    Hewlett-Packard Company
Paradox                     Borland International, Inc.
Peachtree                   Peachtree Software, Inc.
Peachtree Complete          Peachtree Software, Inc.
Persuasion                  Aldus Corporation
PFS                         Software Publishing Corporation
PFS First Choice            Software Publishing Corporation
Phar Lap                    Phar Lap Software, Inc.
PostScript                  Adobe Systems Inc.
Powergraph                  STB Systems Inc.
Prodigy                     Prodigy Services Company
Publishers PowerPak         Atech Software
Quattro Pro                 Borland International, Inc.
Quicken                     Intuit Company
Quicken for Windows         Intuit Company
Realizer                    Within Technologies, Inc.
SideKick                    Borland International, Inc.

Trademark                   Owner
SmartFax                    American Data Technology, Inc.
Stacker                     Stac Electronics
TI                          Texas Instruments Inc.
Tseng                       Tseng Laboratories Inc.
Turbo C++                   Borland International, Inc.
Turbo Pascal                Borland International, Inc.
VGAWONDER XL                ATI TECHNOLOGIES INC.
Windows                     Microsoft Corporation
Windows 3.0                 Microsoft Corporation
Winfax Pro                  Delrina Technology Systems, Inc.
Wing Commander              Origins Systems, Inc.
WordPerfect                 WordPerfect Corporation
8514/ULTRA                  ATI Technologies, Inc.


ΓòÉΓòÉΓòÉ 3. About This Book ΓòÉΓòÉΓòÉ

During product development of  OS/2 2.0,  IBM performed the most comprehensive
testing ever done on any version of the OS/2 operating system. This included
extensive DOS, Windows, and OS/2 application compatibility validation in
addition to stress, usability, and performance testing. The information in this
book was largely collected during the final comprehensive system and
compatibility testing phases, and the first few months of support line calls.

While most users will not require the information in this book, it contains
unique application compatibility information and other useful tips and
techniques that might be helpful in specific situations.

     Important Note

     This publication is an update to the information in the 03/92 README that
     is located in the Information folder on the desktop. It provides
     corrections to the 03/92 README as well as additional information to help
     you run your OS/2 2.0 operating system.


ΓòÉΓòÉΓòÉ 3.1. Who Should Read This Book ΓòÉΓòÉΓòÉ

This book is provided as an information source for the people installing and
using OS/2 2.0. Some of the information in this book is intended for the more
advanced user or for the user already familiar with various functions provided
with OS/2 2.0.


ΓòÉΓòÉΓòÉ 4. Service and Support ΓòÉΓòÉΓòÉ

OS/2 2.0 users can access electronic support for current technical information
and exchange messages with other OS/2 users, 24 hours a day.  If you run into
problems or simply need a question answered about OS/2 2.0, there are two ways
to get help electronically:  the new IBM BBS (Bulletin Board System) and
CompuServe**.

 o For information about registering for and accessing the IBM OS/2 BBS, call
   1-800-547-1283.

 o For CompuServe membership information, call 1-800-848-8199, and ask for
   representative 239.

   If you already are a CompuServe member, simply type "GO IBMOS2" at the !
   prompt to access the IBMOS2 forum.

 To locate an OS/2 bulletin board system in your geographical area, call
 1-609-596-1267.  This locator service allows you to enter an area code, and
 the voice unit responds with phone numbers of bulletin boards in your area.

 The OS/2 Support Line provides toll-free voice support for questions related
 to installing or using OS/2 2.0.  The voice support is available for a
 no-charge, no-obligation, 60-day trial.  To take advantage of this special
 offer, and receive additional details about the OS/2 Support Line, call
 1-800-237-5511.

 Note:  The OS/2 Support Line is NOT available for the Extended Services OS/2
        product or the Local Area Network Server Version 2.0 product. For these
        products, contact your place of purchase.

 For general IBM OS/2 product information and availability, call 1-800-3IBMOS2.

 If you should encounter a problem with the operating system, please consult
 this document prior to calling the OS/2 Support Line.


ΓòÉΓòÉΓòÉ 5. Installation Considerations ΓòÉΓòÉΓòÉ

This chapter describes installation information you might need to consider
before, during, or immediately after installation; including:

 o Upgrading from another operating system
 o Reformatting and partitioning the hard disk
 o Using non-IBM devices, such as a Logitech** mouse
 o Handling problems during installation.


ΓòÉΓòÉΓòÉ 5.1. Upgrade Version of OS/2 2.0 ΓòÉΓòÉΓòÉ

The upgrade version of OS/2 2.0 (for DOS, Windows,*  and OS/2 1.x) is slightly
different from the full-purchase-price version of OS/2 2.0. You must have an
operating system installed on your hard disk before you can install the upgrade
version.

If you formatted your hard disk before you attempted to install the upgrade
version, you must put an operating system on the hard disk.  If your previous
operating system was DOS, start your computer with a DOS diskette, and then
type the following at the DOS command prompt:

   FORMAT C: /S
Then proceed with the installation of the upgrade version of OS/2 2.0.

If installation Diskette 1 in your upgrade package is write protected, turn the
diskette over and locate the black tab at the bottom-right corner. Slide the
black tab up so the tab covers the square hole. If the tab is missing, place a
piece of tape over the hole. Covering the hole enables information to be
written to the diskette during installation.


ΓòÉΓòÉΓòÉ 5.2. Limited Availability Version of OS/2 2.0 ΓòÉΓòÉΓòÉ

If you previously installed the OS/2 2.0 Limited Availability version of OS/2
2.0 and installed OS/2 2.0 without reformatting, you must update the OS/2
System Editor and Clipboard Viewer PATH statements in the CONFIG.SYS file.
Change them so they read as follows:

   \OS2\APPS\E.EXE

   \OS2\APPS\CLIPOS2.EXE
Also, you might not be able to delete existing program associations. If this
occurs, make a copy of the program object that has the associations; then
discard the original.


ΓòÉΓòÉΓòÉ 5.3. Reformatting the Hard Disk ΓòÉΓòÉΓòÉ

Following is information about when you should and should not reformat the hard
disk while you are installing OS/2 2.0.


ΓòÉΓòÉΓòÉ 5.3.1. During Installation ΓòÉΓòÉΓòÉ

Consider the following when deciding whether or not to reformat the hard disk:

 o If you are installing over any beta version 2.0 except for OS/2 2.0 Limited
   Availability (6.177H), you must reformat.
 o If you formatted during installation, and the installation failed, reformat.
 o If you did not format during installation and the installation failed, try
   to install again without formatting.  If the installation fails again,
   reformat. ( Back up any data files you need from the drive on which you want
   to install.)


ΓòÉΓòÉΓòÉ 5.3.2. After Successful Installation ΓòÉΓòÉΓòÉ

After successfully installing OS/2 2.0, you might want to add or change some
features.  You do not have to reformat your hard disk and reinstall OS/2 2.0 to
do this, unless you are advised to do so by your IBM dealer or representative.
You can add any feature you want by selecting OS/2 System, System Setup, and
then Selective Install.


ΓòÉΓòÉΓòÉ 5.4. Partitioning the Hard Disk ΓòÉΓòÉΓòÉ

It is desirable for OS/2 2.0 to be in a partition by itself, unless you are
installing Dual Boot.  Then you must have both the DOS and OS/2 operating
systems on the same partition.

Note:  If you are installing Dual Boot, you must have DOS on the system before
       you install OS/2 2.0.

 The OS/2 partition should be approximately 40 - 50MB if you want the default
 installation and the swap drive on the same partition.  Because the swapper
 file is based on the size of installed memory, the less memory you have, the
 larger the swapper file, thus you will need a larger partition.

 If you partition the hard disk, you should have at least 2 partitions - one
 for OS/2 2.0 and one for your data.


ΓòÉΓòÉΓòÉ 5.5. High Performance File System ΓòÉΓòÉΓòÉ

Following is information about the memory requirement for the High Performance
File System (HPFS) and how to install it.


ΓòÉΓòÉΓòÉ 5.5.1. Considerations When Deciding to Use HPFS ΓòÉΓòÉΓòÉ

If you are trying to decide whether to use the HPFS, consider that it takes
approximately 500KB of system memory.  If your computer has 6MB or less of
memory, your system performance will be affected adversely.


ΓòÉΓòÉΓòÉ 5.5.2. Adding the HPFS After Installation ΓòÉΓòÉΓòÉ

If you selected either Install all features or Install preselected features and
your computer had 6MB or less of memory, and no partitions formatted for HPFS,
your computer will not have HPFS support.

To install HPFS after installation of OS/2 2.0, select Selective Install in the
System Setup folder.  In order to use the HPFS, you must format a hard disk
partition with the following options:

   /FS:HPFS


ΓòÉΓòÉΓòÉ 5.6. Adding Device Driver Statements to a CONFIG.SYS File ΓòÉΓòÉΓòÉ

Some device driver statements might not be copied to your new CONFIG.SYS file
with a REM statement if you select Automatically update CONFIG.SYS and
AUTOEXEC.BAT during installation.  Instead, select User edit CONFIG.SYS and
AUTOEXEC.BAT so you can copy your device driver statements to your new
CONFIG.SYS file.


ΓòÉΓòÉΓòÉ 5.7. Getting Your Mouse to Work ΓòÉΓòÉΓòÉ

Following is information about getting a mouse to work.


ΓòÉΓòÉΓòÉ 5.7.1. Changing the Default Mouse Driver ΓòÉΓòÉΓòÉ

During installation, do NOT make changes in the Mouse window unless it is
displayed while Diskette 2 is in the installation drive.  If the Mouse panel is
not displayed for you, OS/2 2.0 has been able to determine the correct device
driver for your mouse.

For example, if you have a Logitech PS/2 mouse or serial mouse, series M, the
installation program will correctly select the PS/2 Style Pointing Device
driver, not the Logitech Serial Mouse driver.


ΓòÉΓòÉΓòÉ 5.7.2. HP Mouse ΓòÉΓòÉΓòÉ

To install an HP** mouse, do the following:

  1. Accept the default mouse driver during the installation of OS/2 2.0.
  2. Copy HILMOU.SYS and NOEXBIOS.SYS to the OS2 directory. (These files are
     supplied by Hewlett-Packard**.)
  3. Modify your CONFIG.SYS file so it contains the following lines in the
     order shown:

             DEVICE=C:\OS2\NOEXBIOS.SYS
             DEVICE=C:\OS2\HILMOU.SYS
             DEVICE=C:\OS2\MOUSE.SYS TYPE=HILMOU$

 If you do not have the diskette that contains the required files, contact the
 dealer from whom you purchased the mouse. Or, you can contact Hewlett-Packard
 Company customer service.


ΓòÉΓòÉΓòÉ 5.7.3. Logitech Mouse Not Working after Installation ΓòÉΓòÉΓòÉ

If you have a Logitech PS/2 mouse or a Logitech serial mouse, series M, and it
does not work after installation, you might have installed the Logitech Serial
Mouse driver, which is NOT the correct driver.  To select the correct mouse
driver, use the keyboard to select OS/2 System, System Setup, Selective
Install, Mouse in the System Configuration window, and then OK.  These steps
install the default mouse driver, the PS/2 Style Pointing Device driver, that
is required for a Logitech mouse.


ΓòÉΓòÉΓòÉ 5.7.4. Logitech Mouse Not Working after Dual-Boot Switch from DOS ΓòÉΓòÉΓòÉ

If your Logitech mouse is not working on a Dual-Boot system after you run DOS
and switch to OS/2 2.0, your mouse might be running in a mode set by a
DOS-based mouse device driver.  To correct the problem, type the following at
the DOS command prompt:

   MOUSE PC
or

   MOUSE 1200 5B
This will reset the mouse to a mode that is recognized by OS/2 2.0.  Then type
the following:

   BOOT /OS2
OS/2 2.0 should start and your mouse should work.

You can perform this procedure automatically by creating a batch file for the
commands you would type:

   MOUSE PC BOOT /OS2
or

   MOUSE 1200 5B BOOT /OS2
For information about creating a batch file, refer to the online Master Help
Index.


ΓòÉΓòÉΓòÉ 5.7.5. Other Mouse Not Working after Dual-Boot Switch from DOS ΓòÉΓòÉΓòÉ

If your mouse works when you first turn on your computer, but it does not work
when you switch from DOS to OS/2, your mouse might be emulating (acting like)
another kind of mouse.  For example, your mouse might be emulating a Logitech
mouse.  Refer to the documentation that came with your mouse to see if it has a
command for changing the mode.  If so, try to reset the mouse to a mode that is
recognized by OS/2 2.0.


ΓòÉΓòÉΓòÉ 5.8. Problems with Installation ΓòÉΓòÉΓòÉ

The following information provides solutions for problems you might encounter
during or after installation.  They are:

 o Problems at the LOGO screen
 o Problems while using specific installation diskettes (they are referenced by
   number)
 o Messages that are displayed on the screen
 o Constant beeping while changing diskettes
 o White screen during or after installation
 o Early version of BIOS
 o Patch needed for ZEOS** notebook


ΓòÉΓòÉΓòÉ 5.8.1. LOGO Screen Problems ΓòÉΓòÉΓòÉ

Following are problems that can occur at the LOGO screen during or after
installation.


ΓòÉΓòÉΓòÉ 5.8.1.1. With OAK Video Adapter ΓòÉΓòÉΓòÉ

If the installation procedure stops immediately after the LOGO screen is
displayed, and you have an OAK video adapter, change the video adapter to 8-bit
mode and place it into an 8-bit adapter slot.

If the problem continues, you can change the OS2LDR file using the DOS DEBUG
command. You must have a version of DOS on a DOS diskette or on your hard disk.
To change the OS2LDR file, do the following:

  1. Make a backup copy of installation Diskette 1. (You can use the DOS
     DISKCOPY command to make the backup.) Do not change the file on your
     original OS/2 2.0 installation Diskette 1.

  2. Start DOS from diskette or your hard disk.

     Note:  Make sure that DEBUG.COM is on your hard disk.

     Change to the directory that contains the DEBUG.COM file.

  3. Insert the backup copy of Diskette 1 in drive A. Type the following at the
     DOS command prompt:

             DEBUG A:\OS2LDR
     and press Enter.

  4. Type:

             4f7c
     and press Enter.  CD. appears.

  5. Type:

            90
     and press the Spacebar.  10. appears.

  6. Type:

             90
     and press Enter.

  7. To write changes to the file, type:

             W
     and press Enter.

  8. To end the debug procedure, type:

             Q
     and press Enter.  (If you started DOS from a diskette in drive A, remove
     the backup copy of Diskette 1 from drive A and insert your DOS diskette
     and press Enter.  You will see the DOS prompt.)

  9. Restart the installation of OS/2 2.0 using your modified backup copy of
     Diskette 1.


ΓòÉΓòÉΓòÉ 5.8.1.2. With Future Domain SCSI Controller ΓòÉΓòÉΓòÉ

If you have a Future Domain 16xx SCSI controller, you might have installed OS/2
2.0 successfully, but then found a problem the next time you started OS/2 2.0.
If the system stopped running with the LOGO screen displayed, there might be a
conflict with the interrupt settings of your hardware devices. Check all
interrupt-request (IRQ) settings on all your hardware devices and make sure
that each one is using a unique IRQ.  Future Domain controllers are shipped
from the factory preset to use IRQ5.  However, IRQ5 is the interrupt that is
normally assigned to LPT2.  Also, it is common for IRQ5 to be used by sound or
communications adapters.  You might not see a problem immediately because of
interrupt conflicts, but eventually a problem can occur.

Refer to Hardware Support, for more information about setting IRQ levels.


ΓòÉΓòÉΓòÉ 5.8.2. Diskette Problems by Number ΓòÉΓòÉΓòÉ

Following are solutions for problems that might occur while you are using
specific installation diskettes during installation (for example, Diskette 1).

 o Diskette 1 Problem

   If the installation procedure stops while Diskette 1 is in the diskette
   drive of a non-IBM computer, there might be a problem with the features of
   the hard disk drive controller.  If the controller has on-board disk
   caching, disable the caching.  If the controller can do asynchronous memory
   refreshes, turn off that feature.

 o Diskette 3 Problem

   If the installation program keeps prompting you to insert Diskette 3, you
   have a 1.44MB diskette drive that can work in either IBM  PC/XT. mode or IBM
   PCAT* mode.  You need to change the mode from  XT to  AT by changing the
   jumper for pin 34 on your 1.44MB diskette drive.  Refer to the information
   that came with your computer or diskette drive to find out how to make the
   change.

 o Diskette 6

   If the installation procedure stops after Diskette 6, the adapter for a VGA
   display might be causing the problem.  If you have a VGA display, refer to
   the Guide to Operations for your VGA adapter. If the adapter has autosense
   capability, find out how to turn off this feature. If the adapter has a
   resolution available other than 640x480, make sure the mode on the adapter
   is set to 640 x 480 mode.

 o No Diskette 16 (3.5-Inch Installation)

   If you are installing the 3.5-inch version of OS/2 2.0, and the installation
   prompts you to insert Diskette 16, your drive A is not being recognized as a
   1.44MB drive.  You must set the Basic Input/Output System (BIOS) to
   recognize drive A as 1.44MB.  Refer to the documentation that came with your
   computer to find out how to do this.


ΓòÉΓòÉΓòÉ 5.8.3. Messages on Screen ΓòÉΓòÉΓòÉ

Following are solutions you can try when you see specific information displayed
on the screen during installation.  For example, there is something you can do
if C0000005 appears when the installation procedure stops.


ΓòÉΓòÉΓòÉ 5.8.3.1. C0000005 ΓòÉΓòÉΓòÉ

If C0000005 appears on the screen the first time you start the system after
installation, call the OS/2 Technical Support Center at 800-237-5511 and
request a corrected version of the BVHSVGA.DLL file.


ΓòÉΓòÉΓòÉ 5.8.3.2. COUNTRY.SYS File Cannot Be Found ΓòÉΓòÉΓòÉ

Following are solutions to try when OS/2 2.0 displays a message that it cannot
find the COUNTRY.SYS file:

 o If you have a  PS/2 P70, contact your IBM customer engineer or computer
   dealer and request the engineering change announcement "ECA068".

 o Find out if a diskette drive or a hard disk drive controller has an
   additional device attached to it, such as a tape backup.  Disconnect the
   device, if possible.

 o Make sure the diskette drive or hard disk drive controller resides at its
   own IRQ level. Refer to the operations manual that came with your computer
   for information about the IRQ setting.

   Refer to Hardware Support, for more information about setting IRQ levels.


ΓòÉΓòÉΓòÉ 5.8.3.3. SYS1200 and EC=00BF ΓòÉΓòÉΓòÉ

If you see the error message SYS1200 while attempting to use the Dual Boot
feature to change to DOS, and you also see error code EC=00BF (meaning that the
DOS environment cannot be created), check your CONFIG.SYS file.  Make sure your
virtual DOS device drivers are listed correctly in your CONFIG.SYS file.


ΓòÉΓòÉΓòÉ 5.8.4. Computer Beeps Constantly ΓòÉΓòÉΓòÉ

If your computer beeps constantly while you are changing diskettes during
installation, you might have a defective-diskette drive controller or cable.
Check the controller and cable for damage, and also check all their
connections.


ΓòÉΓòÉΓòÉ 5.8.5. White Screen Problems ΓòÉΓòÉΓòÉ

The following sections provide problem determinations if you encounter a white
screen during or after installation.


ΓòÉΓòÉΓòÉ 5.8.5.1. With Disk Light On Constantly ΓòÉΓòÉΓòÉ

If you are installing OS/2 2.0 on a fast 486 ISA-bus computer, you might see a
white screen and the disk light constantly on.  If so, try switching the system
board out of turbo mode, to reduce the speed of the computer.  Refer to the
documentation that came with your computer to find out how to change the mode.


ΓòÉΓòÉΓòÉ 5.8.5.2. After Installation ΓòÉΓòÉΓòÉ

If the display screen is white after installation and there is no system
activity, set the video adapter to 8 bits and move the adapter to an 8-bit
slot.  If possible, disable the auto-switching capability of the video adapter.
Refer to the documentation that came with your video adapter.


ΓòÉΓòÉΓòÉ 5.8.5.3. With an ATI Video Adapter ΓòÉΓòÉΓòÉ

If the display screen is white after installation, and you have an ATI
8514/ULTRA or Graphics Ultra video adapter, you might have an early version of
a video ROM chip on the adapter. Contact ATI at 416-756-0711 to request an
update.


ΓòÉΓòÉΓòÉ 5.8.6. BIOS Problems ΓòÉΓòÉΓòÉ

Following is information about systems and system boards that do not support
OS/2 2.0 because of an earlier version of the BIOS. Information is provided
about how to upgrade the BIOS.


ΓòÉΓòÉΓòÉ 5.8.6.1. Phoenix BIOS ΓòÉΓòÉΓòÉ

You must have a level 1.02.05D, or later, BIOS from Phoenix to run OS/2 2.0.


ΓòÉΓòÉΓòÉ 5.8.6.2. AMI BIOS ΓòÉΓòÉΓòÉ

The later BIOS versions from American Megatrends, Inc. (AMI) provide a screen
ID code, which is visible at the lower-left corner of the screen during the
initial random-access-memory (RAM) count.  The code can be made to reappear if
you restart the system by pressing Ctrl+Alt+Del, or it can be frozen on-screen
by holding down the Ins key during system startup.  This creates a keyboard
error, which will stop the screen for the error message:

AMI BIOS and AMI BIOS Plus:   aaaa-bbbb-mmddyy-Kc

AMI Hi-Flex BIOS:   ee-ffff-bbbbbb-gggggggg-mmddyy-hhhhhhhh-c

If the screen ID code is in a form other than the above, the BIOS is either (1)
a very early version, or (2) it was produced by a company with source-code
license.  In the first case, contact Washburn & Co. at 716-248-3627. In the
second case only, the system board manufacturer will be able to provide further
information or updates.  All Everex** 368 BIOS versions are in the second
category.


ΓòÉΓòÉΓòÉ 5.8.6.2.1. General Rules ΓòÉΓòÉΓòÉ

  1. If an IDE-type hard drive is installed, the date mmddyy should be 040990
     or later for use with any operating system, including DOS. This is because
     of the special timing requirements of IDE drives, which were accommodated
     on the date noted.
  2. With any other drive type, such as MFM, RLL, ESDI, or SCSI, the OS/2
     operating system might install and operate correctly if mmddyy is 092588
     or later, provided that the Keyboard Controller revision level is suitable
     for the OS/2 version being used.  Also, in the case of SCSI hard drives, a
     driver compatible with the version of OS/2 operating system being
     installed might be provided by the controller manufacturer, and if so, a
     special installation procedure might apply.
  3. The Keyboard Controller revision levels ("c" in the previous screen ID
     code examples) expected to produce proper installation and operation of
     the various OS/2 operating system versions are as follows:

          OS/2 1.0 or 1.1:  8, B, D, or F
          OS/2 1.2x:  D or F
          OS/2 1.3x or 2.0: F

  4. If the Keyboard Controller revision level shows as 0 or M, the Keyboard
     Controller chip is not an AMI chip, even if an AMI license sticker was
     applied to it by the system board of original equipment manufacturer
     (OEM).  This means that its performance under the OS/2 operating system is
     unknown.  It might or might not work correctly.  In some cases, (usually
     "M"), an AMI chip can successfully replace a non-AMI chip, but this is not
     a general rule.  Sometimes the nonstandard Keyboard Controller (usually
     "0") was used to combine system board functions not normally part of the
     controller.  Substituting a standard chip causes the board to not function
     at all.  In this case, there is no solution other than to replace the
     board.  A revision level of 9 accompanied by a nonstandard ID code, also
     indicates a nonstandard controller (and BIOS).  The system board
     manufacturer should be contacted for further information.


ΓòÉΓòÉΓòÉ 5.8.6.2.2. BIOS Updates ΓòÉΓòÉΓòÉ

If a BIOS prior to the previously noted dates requires replacement, note the
following: c.

  1. AMI BIOS and BIOS Plus series BIOS (16 character ID code) for cached
     system boards are customized for individual system board designs.  They
     can only be obtained from the system board OEM, with only three common
     exceptions: c.

     a. BIOS's with "aaaa" = E307 can often be replaced with a standard type.

     b. BIOS's for Northgate or Motherboard Factory system boards, except the
        Northgate Slimline, can be replaced by a standard type.  Slimline
        BIOS's have the VGA BIOS in the same chips. They can be updated to the
        040990 release, provided they are identified as Slimline, and the speed
        is specified (20,  25, or 33 MHz).  The speed must be specified because
        different VGA code is required for the various speeds.

     c. BIOS's with "aaaa" = DAMI, DAMX, or EDAMI are usually for cached boards
        designed or built by AMI, and if so, can be updated.  Mylex or Leading
        Technology boards with these prefixes can only be updated by the board
        manufacturer.

  2. The complete screen ID code is necessary to determine whether a BIOS
     update for other system boards can be provided. In the case of the Hi-Flex
     BIOS, the complete second and third lines of the ID code are also
     necessary.  If not immediately visible on the screen, they can be viewed
     by pressing the Ins key during system startup.

  3. If you have a hard disk drive from another manufacturer, it must be dated
     092588 or later.

 If your hard disk drive is an early version, contact the dealer at your place
 of purchase, or the manufacturer, for information about upgrading the drive.


ΓòÉΓòÉΓòÉ 5.8.6.3. Micronics System Board ΓòÉΓòÉΓòÉ

If your computer does not work properly, (for example, you receive a divide
underflow message), you might have revision E of a Micronics system board.
This board contains an early version of BIOS. If you purchased the board from
Gateway, contact Gateway 2000, Inc. at 800-523-2000 and request an upgrade to
revision F.


ΓòÉΓòÉΓòÉ 5.8.6.4. Gateway 2000 Computer ΓòÉΓòÉΓòÉ

If you have an early version of a Gateway 2000 computer that does not work
properly, your BIOS might be an early version. The company suggests that you
replace the system board. Contact Gateway 2000, Inc. at 800-523-2000 for
information about upgrading your computer.


ΓòÉΓòÉΓòÉ 5.8.6.5. Gateway 486 Computers ΓòÉΓòÉΓòÉ

If you have a Gateway 486 computer with a Rev E system board, there is
potential for a DIVIDE UNDERFLOW error. The error is caused when running
software that takes advantage of the 486 math coprocessor.  If this error
occurs, you can upgrade to a Rev F system board by contacting Gateway.


ΓòÉΓòÉΓòÉ 5.8.6.6. Gateway Computers and Trap 2 Errors on Boot or Installation ΓòÉΓòÉΓòÉ

Gateway computers that cause a Trap 2 error are caused by one of the following:

 o A bad Read Ahead Cache on the system board
 o Bad memory

 When the problem is a bad Read Ahead Cache on the system board, press
 Ctrl+Alt+Esc to disable the external caching.  Contact Gateway when this
 problem is encountered.

 When the problem is bad memory, try moving the memory sims. If the problem is
 not corrected, locate the memory sim that is bad and replace it.


ΓòÉΓòÉΓòÉ 5.8.6.7. Gateway Nomad Notebook ΓòÉΓòÉΓòÉ

If you receive a COUNTRY.SYS not found message, your computer needs a BIOS
upgrade.

Note:  If a trap error appears when the system is started, or during
       installation, disable caching on the system board.  If the problem
       persists, contact Gateway 2000, Inc. at 800-523-2000.


ΓòÉΓòÉΓòÉ 5.8.7. ZEOS Notebook ΓòÉΓòÉΓòÉ

If you have a ZEOS notebook and the installation of OS/2 2.0 fails, you can
correct the installation problem by adding a patch to your Installation
Diskette.

Note:  To do this, use another computer that has OS/2 2.0 installed on it.  You
       also will need the OS/2 2.0 Installation Diskette and a blank,
       formatted, high-density 3.5-inch diskette.

 If you are unable to find a computer to use, call the OS/2 Technical Support
 Center at 800-237-5511 and request that a patched Installation Diskette be
 sent to you. :enote.

 To install the patch using a computer that has OS/2 2.0 running on it, do the
 following:

  1. Select OS/2 System on the OS/2 desktop.
  2. Select Command Prompts.
  3. Select OS/2 Window.  You will see an OS/2 command prompt.
  4. Back up your Installation Diskette to the blank 3.5-inch diskette you
     brought with you by typing the following:

             DISKCOPY A: A:
     Then press Enter and follow the prompts.
  5. Place the newly created backup Installation Diskette in drive A.
  6. Type:

             PATCH SYSINSTX.COM
     Then press Enter.
  7. When asked for the offset address, type:

             96AF
     Then press Enter.
  8. Change 44 to 45; then press Enter. The following message is displayed:

             Do you wish to continue patching sysinstx.com?

  9. Type:

             N
     Then press Enter.
 10. When asked if you want to apply patches, type:

             Y
     Then press Enter.
 11. At the OS/2 command prompt, type:

             SYSINSTX A:
     The patch is complete.
 12. Install OS/2 on your ZEOS notebook computer using the patched backup
     Installation Diskette that you just created.


ΓòÉΓòÉΓòÉ 5.9. Short Cut If Your Installation Procedure Stops ΓòÉΓòÉΓòÉ

If the installation procedure stops before completion, you might be able to
complete the installation without reusing all the installation diskettes.  You
do not have to use all diskettes again if the installation stopped after you
were prompted to put the Installation Diskette in the drive the second time
(after you are in the graphical installation). For example, if you were copying
files from Diskette 9 on a 3.5-inch-diskette system, you could resume the
installation at Diskette 9 after doing the following:

  1. Identify which diskette was being "unpacked" when the installation
     procedure stopped.

  2. Subtract the number of that diskette from 15 and add one to the result if
     you have 3.5-inch installation diskettes.  (Subtract the number from 18 if
     you have 5.25-inch installation diskettes.) For example, if you were on
     Diskette 9 on a 3.5-inch system, the result would be 7.

  3. Start the computer with the Installation Diskette, and then insert
     Diskette 1 when prompted.

  4. When you are asked to press Esc to cancel, press Esc. You will see a
     command prompt.

  5. Use a text editor to edit the CONFIG.SYS file on your hard disk.

  6. In the line that starts with FIRSTDISK, change the number to the number of
     the diskette that was in the diskette drive when the installation
     procedure stopped.  In the example, this is 9.

             FIRSTDISK=9

  7. In the line that starts with NUMDISKS, change the number to the one you
     reached in step 2.  In the example, this is 7.

             NUMDISKS=7

  8. Remove the diskette and press Ctrl+Alt+Del.  You will see the graphical
     install panel.  Select OK, then Install, and select all defaults.

  9. When you are prompted, insert the diskette named in the prompt.  In the
     example, this would be Diskette 9, the diskette that was being loaded when
     the installation procedure stopped.

 All the Selective Install choices that you selected when you first tried to
 install OS/2 2.0 are preserved.


ΓòÉΓòÉΓòÉ 5.10. Using DOS and Windows Applications ΓòÉΓòÉΓòÉ

Following is information about running DOS or Windows applications:


ΓòÉΓòÉΓòÉ 5.10.1. Newly Installed DOS or Windows Applications ΓòÉΓòÉΓòÉ

After installation, and before you run any DOS or Windows applications, shut
down your system and restart it.  You only have to do this once, immediately
after you finish installing OS/2 2.0.


ΓòÉΓòÉΓòÉ 5.10.1.1. Existing Application Not Migrated ΓòÉΓòÉΓòÉ

Occasionally, the Migrate Applications program might not find all applications.
In this case, retry the Find Programs operation.


ΓòÉΓòÉΓòÉ 5.10.1.1.1. Windows Version 3.1 ΓòÉΓòÉΓòÉ

IBM's testing of Windows Version 3.1 indicates that the OS/2 2.0 Installation
program will not configure your WIN-OS/2* desktop.  If the Windows directory
that is found is from a Windows Version 3.1 environment, either change the DOS
PATH to point to a Windows Version 3.0 environment, or select the default
environment.


ΓòÉΓòÉΓòÉ 5.11. Installing a Local Area Network ΓòÉΓòÉΓòÉ

To install OS/2 2.0 across a local area network (LAN), purchase IBM LAN
Installation Utility/2 (LIU/2), program package number 5799-PTC.  To order the
package, contact your IBM representative or an IBM dealer.


ΓòÉΓòÉΓòÉ 5.12. Installing a Response File ΓòÉΓòÉΓòÉ

Following is additional information for the "Copying the Response File to a
5.25-Inch Diskette" section of Chapter 5 in the OS/2 2.0 Installation Guide.

If you are installing OS/2 2.0 in a non-Micro  Channel computer:

 o Delete the following additional files from your copy of Diskette 1:

    IBM2*.ADD
    *O2.SYS

 o Delete the following additional statements from the CONFIG.SYS file on your
   copy of Diskette 1:

    BASEDEV=IBM2FLPY.ADD
    BASEDEV=IBM2ADSK.ADD
    BASEDEV=IBM2SCSI.ADD

 If you are installing OS/2 2.0 in a Micro Channel computer:

 o Delete the following additional files from your copy of Diskette 1:

    IBM1*.ADD
    *01.SYS

 o Delete the following additional statements from the CONFIG.SYS file on your
   copy of Diskette 1:

    BASEDEV=IBM1FLPY.ADD
    BASEDEV=IBM1S506.ADD


ΓòÉΓòÉΓòÉ 5.13. Installing CD-ROM ΓòÉΓòÉΓòÉ

After you have installed the operating system, if you install CD-ROM using the
Selective Install program, do not install any other options at the same time.


ΓòÉΓòÉΓòÉ 5.14. Enabling UNDELETE ΓòÉΓòÉΓòÉ

To enable the UNDELETE command, delete "REM" from the beginning of the
following statement in the CONFIG.SYS file:

  REM SET DELDIR=


ΓòÉΓòÉΓòÉ 5.15. Dual Boot Does Not Work ΓòÉΓòÉΓòÉ

If you cannot switch from DOS to OS/2 by typing Boot /OS2, you might have one
or more active terminate and stay resident (TSR) or DOS cache programs. If so,
end the programs before you switch to DOS.


ΓòÉΓòÉΓòÉ 5.16. Using Boot Manager ΓòÉΓòÉΓòÉ

Following is information about using the Boot Manager.


ΓòÉΓòÉΓòÉ 5.16.1. Boot Manager Menu Bypass ΓòÉΓòÉΓòÉ

The Setboot utility program supports an immediate-restart function that will
restart the system to the specified drive without going through the Boot
Manager Menu.  The parameter is /IBD:DRIVE, where DRIVE is the letter of a
startable partition. For example, from the OS/2 command prompt, you can type

   SETBOOT /IBD:E
to start the logical drive E without displaying the Boot Manager Menu.  (If the
Boot Manager is not present, then only drive C can be specified.)


ΓòÉΓòÉΓòÉ 5.16.2. OS/2 Version 1.3 in a Partition with Dual Boot ΓòÉΓòÉΓòÉ

If you are using Boot Manager, and one of your partitions contains OS/2 Version
1.3 with Dual Boot, copy BOOT.COM from the OS/2 2.0 \OS2 subdirectory to the
OS/2 Version 1.3 \OS2 subdirectory.


ΓòÉΓòÉΓòÉ 5.17. Using Non-IBM Computer with Two Drives ΓòÉΓòÉΓòÉ

If you have a non-IBM computer with two hard disk drives, the second drive
might not work properly after you install OS/2 2.0.  If so, reformat that drive
with DOS or OS/2 2.0.


ΓòÉΓòÉΓòÉ 6. System Performance Considerations ΓòÉΓòÉΓòÉ

Following are some performance considerations that you should be aware of.  For
more performance guidelines, see the Information and Planning Guide document
(G326-0160) that can be obtained from your place of purchase or retrieved
through CompuServe.


ΓòÉΓòÉΓòÉ 6.1. Memory Requirements ΓòÉΓòÉΓòÉ

The minimum memory requirement for OS/2 2.0 is 4MB. (This includes up to 128KB
that is used on some systems for ROM to RAM remapping.)

Some systems use more than 128KB for other purposes, so less than the minimum
required memory is available.  On these systems, you might need another 512KB
to 1MB to satisfy the minimum requirements.  Check your system to see if it
offers a way to recapture the memory so that you can regain the minimum
requirement.

Users concerned with response times when using some system functions, such as
loading programs, starting sessions, and switching between sessions, can
improve performance by increasing system memory.  If you are running on a
constrained system (small hard disk, 16-MHz or less processor, 4MB of memory),
an additional 2MB of memory will improve performance. In the entry memory
system (4MB), the recommended file system is the FAT file system.


ΓòÉΓòÉΓòÉ 6.2. Swapper File ΓòÉΓòÉΓòÉ

The system automatically preallocates the SWAPPER.DAT file based on the size of
installed memory.  This is done to optimize performance and reduce disk
fragmentation.  To tune the size of the swapper file, see the information about
SWAPPATH in the Command Reference.

In OS/2 2.0, the SWAPPER.DAT file is designed to shrink in size when the data
segments are no longer needed, but does not shrink as expected.  This problem
has been fixed by IBM APAR PJ03686, available from CompuServe or the IBM BBS.

Ignore any CHKDSK errors that might be reported on the SWAPPER.DAT file.  These
error indications are normal.


ΓòÉΓòÉΓòÉ 6.3. File Systems ΓòÉΓòÉΓòÉ

Many performance changes have been incorporated into OS/2 2.0 file systems.
They are the file allocation table (FAT) and the high performance file system
(HPFS). Both file systems read ahead (for sequential I/O), lazy write to disk,
and accept threshold parameters.

A disk cache size is preselected by the system based on installed memory, disk
size, and file systems installed. The default for the entry memory system (4MB)
is a cache size of 128KB.  To tune the size of the disk cache, see the
information about DISKCACHE in the Command Reference.


ΓòÉΓòÉΓòÉ 6.4. DOS Application Programs ΓòÉΓòÉΓòÉ

You can improve the performance of some DOS application programs by adjusting
the DOS settings.  If the program does not require extended or expanded memory,
these values can be set to zero. This will provide maximum performance.

Some DOS programs use polling techniques to poll the system for work.  An
example is a program that appears to be idle at an input prompt, but is in fact
polling the keyboard looking for keystrokes. Use the IDLE SENSITIVITY choice to
detect this occurrence and suspend the program while it is polling.


ΓòÉΓòÉΓòÉ 6.5. Windows Application Programs ΓòÉΓòÉΓòÉ

Windows application programs are generally started in one WIN-OS/2 session,
unless specifically set to run in their own WIN-OS/2 session. If you use
several programs simultaneously, you might want to increase the DPMI memory
limit before starting the first program. The first program that is started
determines the DPMI memory available for all subsequent Windows programs that
are used.

In low-memory configurations, you can run multiple Windows programs in one
WIN-OS/2 session.  This reduces both memory and swapper-file requirements.

With a WIN-OS/2 window session, a new session is created every time you
double-click on an active object. To restore the currently active object:

 o Double-click on the minimized program object, or
 o Display the OS/2 Window List and double-click on the program name.

 If you choose to migrate your Windows programs (at installation time or later
 using MIGRATE), most Windows programs will run in one WIN-OS/2 session. If you
 set up a Windows program and do not use MIGRATE, each program runs in its own
 WIN-OS/2 session.

 If you are running Windows programs in a single WIN-OS/2 session, the Windows
 clipboard can be changed from Public to Private for increased performance.
 Setting it to Private means that it can be used in the single Windows
 environment only.

 When a large volume of data is being sent to the clipboard in a WIN-OS/2
 Window session, you might receive the message:

    Data not saved, possible memory or disk space error.
     This data not available in clipboard.
 followed by the message:

    Do you want to exit clipboard?

 Selecting OK to the second message will make the clipboard private to that
 WIN-OS/2 session.  Data that was previously sent to the Public clipboard might
 have remained private.  You might want to use the Private clipboard for
 programs receiving these messages.

 When you exit from a WIN-OS/2 session, the system leaves the clipboard and DDE
 loaded.  If you will not be returning to a WIN-OS/2 session, close both the
 clipboard and DDE. Use the PM Window List to see if they are active.

 To permanently disable public DDE and clipboard exchange between Windows
 programs and Presentation Manager programs, and between Windows programs in
 separate WIN-OS/2 sessions, edit the OS2\MDOS\WINOS2\SYSTEM.INI file.  Under
 the "boot" section you will find the names of these two programs in the
 SAVDMApps= line, the MAVDMApps= line, and the WOS2VDMApps= line.  By removing
 the names of the programs from these lines, the programs will not be
 automatically started. Adding them back will cause them to be started the next
 time a WIN-OS/2 session starts up.


ΓòÉΓòÉΓòÉ 6.6. Application Program Usage ΓòÉΓòÉΓòÉ

If you have an application program that you always use, you can set up the
program in the Startup folder to load when the system is started.

To avoid reloading frequently used programs, minimize the program after use and
simply maximize it to use it again. You can find the program in the Window List
or the Minimized Window Viewer.

If you use several different programs, the icons (objects) can be placed on the
desktop or in a folder.  The folder can be set to open when the system is
restarted.

Note:  text=' Tip'. Close opened programs when you are not going to use them
       again.

Close folders that you do not need. Also, move commonly used functions out of
folders and onto your desktop, and close the folders that contained the icons.


ΓòÉΓòÉΓòÉ 6.7. Hard Disk Space ΓòÉΓòÉΓòÉ

To save hard disk space, be certain to install only the functions you need. If
you have installed the productivity aids and the games, and later only want a
subset of these, delete all OS2\APP and OS2\APP\DLL files and use INSTALL to
selectively install the items you want. Additionally, delete TUTORIAL.HLP in
OS2\HELP\TUTORIAL if you no longer need the tutorial.


ΓòÉΓòÉΓòÉ 7. OS/2 Workplace Shell ΓòÉΓòÉΓòÉ

This chapter describes tasks associated with using the OS/2 Workplace  Shell.
For WIN-OS/2-specific topics, refer to WIN-OS/2 Application Programs.


ΓòÉΓòÉΓòÉ 7.1. Starting Up Your System ΓòÉΓòÉΓòÉ

This section describes information that controls the operation of your system
at startup time.


ΓòÉΓòÉΓòÉ 7.1.1. File Systems ΓòÉΓòÉΓòÉ

If you are using the file allocation table (FAT) file system, update your
CONFIG.SYS file with the following statement to autocheck drive C (or your
startable partition) to ensure disk data is verified prior to using the hard
disk:

DISKCACHE=64,LW AC:C

If you are using the High Performance File System (HPFS), this function is done
automatically.


ΓòÉΓòÉΓòÉ 7.1.2. The Startup Folder ΓòÉΓòÉΓòÉ

The Startup folder is the OS/2 Workplace Shell equivalent of the STARTUP.CMD
file.  Objects placed in a Startup folder are started when the Desktop folder
is opened. You cannot specify the order in which the objects are started.

Note:  Place program objects in this folder instead of the executable
       program-file objects.


ΓòÉΓòÉΓòÉ 7.1.3. Preventing Automatic Startup ΓòÉΓòÉΓòÉ

If you want to prevent programs from automatically starting when the computer
is restarted (for example, programs located in the Startup folder or programs
that were running at the time the computer was shut down), do the following:

  1. Press Ctrl+Alt+Del to restart the computer.
  2. When the mouse pointer appears, press Ctrl+Shift+F1.
  3. Hold the keys for approximately 15 seconds, or until the desktop icons
     appear. (If the hard disk light stops during this time, your computer
     might be suspended. Release the keys quickly, and then resume holding the
     keys until the desktop icons appear.)


ΓòÉΓòÉΓòÉ 7.1.4. STARTUP.CMD File ΓòÉΓòÉΓòÉ

The STARTUP.CMD file is started before the OS/2 Workplace Shell is started;
therefore, you cannot start applications using this file if they require an
initialized shell.


ΓòÉΓòÉΓòÉ 7.1.5. Customized Startup ΓòÉΓòÉΓòÉ

If you want a customized system startup, you can update your CONFIG.SYS file
with the following statements:

SET RESTARTOBJECTS =

 YES                       Default.  Start all objects that were running at
                           time of shutdown.

 NO                        Do not start any applications that were running at
                           time of shutdown.

 STARTUPFOLDERSONLY        Start objects only in the Startup folder.

 REBOOTONLY                Start objects only if the OS/2 Workplace Shell is
                           starting after resetting with Ctrl+Alt+Del or
                           turning on the computer. This parameter can be used
                           with one of the other parameters (for example, YES).

 SET AUTOSTART =

 FOLDERS                   Folders are opened, including the Desktop folder.

 TASKLIST                  The Window List is opened.

 PROGRAMS                  Programs are opened.

 CONNECTIONS               Re-creates the network connections established when
                           you last logged on.

 Note:  The SET AUTOSTART statement is used to start parts of the OS/2
        Workplace Shell.  Eliminating any of the options in the list restricts
        users from accessing portions of the shell (for example, limiting a
        user to only a few applications).


ΓòÉΓòÉΓòÉ 7.2. Using Icons ΓòÉΓòÉΓòÉ

The following sections describe some of the tasks associated with using Icons.
Icons are miniature pictures that represent an object.  For example, if you
install a printer, your printer object appears as a miniature picture of a
printer.


ΓòÉΓòÉΓòÉ 7.2.1. Redrawing Icons, Tabs, or Bit Maps ΓòÉΓòÉΓòÉ

 o Because of system (memory) resource limitations, when too many applications
   are open, or when too many bit maps are visible on the screen, new icons,
   tabs, or other bit maps might not be drawn. To remedy this, close unused
   folders and applications so the resources can be used by other processes.

 o If some system icons (such as OS/2 System or Shredder) do not appear when
   you start the operating system, you can reset the desktop to its default
   configuration by doing the following:

     Warning: This procedure removes any desktop customization done since
     installing the operating system. c.

     1. Press Ctrl+Alt+Del to restart the computer.

     2. Before the OS/2 Logo panel appears, hold down Alt+F1 for 20 seconds.

   The current versions of the CONFIG.SYS, OS2.INI, and OS2SYS.INI files are
   renamed and replaced by the default installation versions in the
   \OS2\INSTALL subdirectory. If you have a STARTUP.CMD file, it also is
   renamed.  This deactivates the startup feature.


ΓòÉΓòÉΓòÉ 7.2.2. Changing Icon Positions ΓòÉΓòÉΓòÉ

If you install IBM LAN Server 2.0, the positions of the icons on your screen
might change.  To rearrange the icons:

  1. Display the pop-up menu for the Desktop folder by clicking mouse button 2
     on an area not covered by any objects or windows.

  2. Click on Arrange.


ΓòÉΓòÉΓòÉ 7.2.3. Changing the Color of Icon Title Text ΓòÉΓòÉΓòÉ

If you want to change the color of the title text of all the icons in a folder,
do the following:

  1. Select OS/2 System.
  2. Select System Setup.
  3. Select Color Palette.
  4. Press and hold Ctrl; then, pressing and holding mouse button 2, drag a
     color to an icon.  Drop the color; then release Ctrl.

 Note:  You cannot change the color of individual icon-title text.


ΓòÉΓòÉΓòÉ 7.2.4. Recovering Icons ΓòÉΓòÉΓòÉ

 o If you lose a folder by moving it to a folder you are unable to access, you
   can recover the folder. From an OS/2 Window, use the MOVE command to
   relocate the folder (for example, the OS/2 System folder, "OS!2_SYS"), to
   the proper location.

     Warning: The following procedure should be used only if a folder is
     inaccessible to the OS/2 Workplace Shell.

 To move a folder (for example, the "OS!2_SYS" folder): c.

     1. Change to the directory where the "OS!2_SYS" folder is located.

     2. Type the following to move the folder back to the Desktop folder.  For
        FAT, type:


                    MOVE OS!2_SYS \OS!2_2.0_D

        For HPFS, type:

                    MOVE "OS!2 SYSTEM" \"OS!2 2.0 DESKTOP"

 o If, intermittently, the icons on your desktop open normally but appear
   black, there might have been a timing problem that occurred when a new icon
   was saved using the General page in the settings notebook.  Try correcting
   the appearance by re-creating or restoring the icon.


ΓòÉΓòÉΓòÉ 7.2.5. Creating an Icon for an Application ΓòÉΓòÉΓòÉ

If you want to create an icon for a DOS, Windows, or OS/2 application that does
not have one, but has graphics within the application, do the following:

  1. Run the application in a window session.
  2. When you see an icon-sized graphic that you would like to use as the icon
     to represent your program, size the window, making the image approximately
     the size of a desktop icon.
  3. Click on the title-bar icon (in the upper-left corner of the window);
     Select Mark.
  4. Mark the graphic.
  5. Select Copy to move the graphic to the clipboard.
  6. Display the pop-up menu for the object by moving the mouse pointer to it
     and clicking mouse button 2.
  7. Click on the arrow to the right of Open.
  8. Select Settings; then select the General tab to display the default icon.
  9. Select Create another to display the Icon Editor.
 10. Select File, New, Icon; then select OK.
 11. Select Edit, then Paste to paste in your graphic. If necessary, use the
     Icon Editor to make any changes you want in the graphic.
 12. Select File, then Save to store the program name.ICO file in the same
     drive and directory as the program file (.COM or .EXE file).
 13. Double-click on the title-bar icon to exit the editor.
 14. From the settings notebook, Select Find; then locate the saved .ICO file.
     (Selecting Drives is the easiest search.)
 15. Click on the icon; then save the file.
 16. Exit the settings notebook.  The original icon is replaced with the
     graphic from the application.


ΓòÉΓòÉΓòÉ 7.3. Restoring the Desktop ΓòÉΓòÉΓòÉ

If your desktop becomes damaged (for example, you started a specific version of
DOS and rearranged your hard disk, damaging .INI files or extended attributes),
you must restore the initial .INI and CONFIG.SYS files to restore the desktop.
However, any modifications (such as shadows and associations created after
installation) are lost and must be re-created.


ΓòÉΓòÉΓòÉ 7.3.1. Updating the .INI Files ΓòÉΓòÉΓòÉ

To restore the desktop, do the following to update your existing .INI files:

  1. Restart your computer using the OS/2 Installation Diskette; then insert
     Diskette 1.
  2. Press Esc to access an OS/2 full screen; then change to the \OS2
     directory.
  3. Type:

          MAKEINI OS2.INI INI.RC  (and press Enter)

          MAKEINI OS2SYS.INI INISYS.RC  (and press Enter)

  4. Delete the hidden file WP ROOT. SF in the startable partition.  For HPFS,
     type:

          ATTRIB -h -s -r "WP ROOT. SF"  (and press Enter)

     For FAT, type:

          ATTRIB -h -s -r WP_ROOT._SF  (and press Enter)

     Next, for HPFS type:

          DEL "WP ROOT. SF" (and press Enter)

     For FAT, type:

          DEL WP_ROOT._SF (and press Enter)

 If the above procedure does not fix the problem, do the following to recover
 the backup .INI files.  You will lose all your desktop customization, but the
 desktop should be restored. c.

  1. Press Ctrl+Alt+Del to restart your computer.

  2. As soon as you hear a single beep, or you press Enter at the Boot Manager
     menu or power-on password prompt, press and hold Alt+F1.  Hold these keys
     down until you hear rapid beeping.


ΓòÉΓòÉΓòÉ 7.3.2. Re-creating the .INI Files ΓòÉΓòÉΓòÉ

If the preceding procedures do not fix the damaged desktop, do the following to
re-create the .INI files:

  1. Restart your system using the OS/2 Installation Diskette; then insert
     Diskette 1.
  2. Press Esc to access an OS/2 full screen; then change to the OS2 directory.
  3. Delete the current .INI files.  Type:

             DEL OS2.INI (and press Enter)

             DEL OS2SYS.INI (and press Enter)

  4. Re-create both files using the MAKEINI command.  Type:


             MAKEINI OS2.INI INI.RC (and press Enter)

             MAKEINI OS2SYS.INI INISYS.RC (and press Enter)

  5. Change to the desktop directory, OS!2_2.0_D (FAT) or "OS!2 2.0 DESKTOP"
     (HPFS).
  6. Delete all subfolders (subdirectories) in this directory.
  7. Change to the root directory.
  8. Delete the hidden file WP ROOT. SF in the startable partition.  For HPFS,
     type:

          ATTRIB -h -s -r "WP ROOT. SF"  (and press Enter)

     For FAT, type:

          ATTRIB -h -s -r WP_ROOT._SF  (and press Enter)

     Next, for HPFS, type:

          DEL "WP ROOT. SF"  (and press Enter)

     For FAT, type:

          DEL WP_ROOT._SF (and press Enter)

  9. Press Ctrl+Alt+Del.  The desktop is reinstalled to its initial
     installation setup.
 10. Shut down the system using the Shut down choice on the desktop pop-up
     menu.

 Note:  Use MAKEINI instead of the Alt+F1 key combination if you do not want to
        replace the CONFIG.SYS file and desktop. The installation process
        places a copy of the original OS2.INI, OS2SYS.INI, and CONFIG.SYS files
        in the \OS2\INSTALL subdirectory.  These are the same .INI files
        created with MAKEINI.  They will rebuild the desktop and set it to its
        initial installed state.

 Alt+F1 replaces OS2.INI, OS2SYS.INI, and the CONFIG.SYS files.


ΓòÉΓòÉΓòÉ 7.4. Adding an OS/2 Window to the Desktop Menu ΓòÉΓòÉΓòÉ

If you want another method of accessing an OS/2 Window, you can add OS/2 Window
as a new menu choice on the desktop pop-up menu.  Do the following:

  1. Display the pop-up menu for the Desktop folder by clicking mouse button 2
     on an area not covered by any objects or windows.
  2. Click on the arrow to the right of Open.
  3. Select Settings; then select the Menu tab.
  4. From the Actions on Menu choices, select Create another.
  5. In the Menu item name field, type:

             OS/2 Window

  6. In the Program Name field, type:

             C:\OS2\CMD.EXE
     Change to a different drive, if necessary.
  7. Select OK.
  8. Double-click on the title-bar icon to close the notebook.
  9. Display the Desktop folder pop-up menu again. "OS/2 Window" is added to
     the available menu choices.  If you select this choice, an OS/2 Window is
     displayed.


ΓòÉΓòÉΓòÉ 7.5. Using Executable Files ΓòÉΓòÉΓòÉ

Do not move program-file objects (.EXE, .COM, .CMD, and .BAT files) from their
installed directories (for example, moving a program-file object from the
Drives folder to a new location).  Moving program-file objects might cause some
program objects to not function properly.  Instead, create a new object that
refers to the original, either a program object or a shadow; then you can move
the new object to a location of your choice. (Program-object settings and
shadow settings specify the location of the original program-file object.) To
create a program object or shadow: c.

  1. Display the pop-up menu for the program-file object by moving the mouse
     pointer to it and clicking mouse button 2.

  2. Select Create another or Create shadow.

  3. Select a folder for the new object; then select Create.

 Note:  The Create another choice, when used on a program-file object, creates
        a program object, not a program-file object.


ΓòÉΓòÉΓòÉ 7.6. Changing a Default Folder View ΓòÉΓòÉΓòÉ

If you want to change the default view for displaying the objects within a
folder (for example, icon versus details view), do the following: c.

  1. Display the pop-up menu for the folder by moving the mouse pointer to it
     and clicking mouse button 2.

  2. Click on the arrow to the right of Open.

  3. Select Settings; then select the Menu tab.

  4. Select Open in the Available menus field.  The Menu Settings window is
     displayed.

  5. In the Default action field, select the default you want.

  6. Select OK.


ΓòÉΓòÉΓòÉ 7.7. Using the Minimized Window Viewer ΓòÉΓòÉΓòÉ

 o In the Minimized Window Viewer settings notebook, disregard "Page 1 of 3."
   Each section of the notebook contains 1 page only.

 o Some objects, such as WIN-OS/2 programs, online books, and programs that
   start other programs, do not minimize to the Minimized Window Viewer.


ΓòÉΓòÉΓòÉ 7.8. Using Find ΓòÉΓòÉΓòÉ

 o In the Help information for Find, disregard any references to "page 2."
   Page 2 does not exist in Find operations.

 o If you change the title of an object from within the Find Results folder,
   the name of the original object is changed.


ΓòÉΓòÉΓòÉ 7.9. Avoiding an "Incorrect DOS Version" Message ΓòÉΓòÉΓòÉ

If you receive the message Incorrect DOS version when trying to run a DOS
application under OS/2 2.0, the application is using an earlier version of DOS
on your computer.  To fix the problem, update the DOS setting DOS_VERSION using
the Value field of the DOS Settings window.  For example,

           PROG.EXE,5,0,255

(program, major version, minor version, count)

This setting simulates the DOS 5.0 version check as opposed to the OS/2 2.0
version check.


ΓòÉΓòÉΓòÉ 7.10. Using ANSI Colors and Characters in DOS Sessions ΓòÉΓòÉΓòÉ

If you want to use ANSI colors and characters in your DOS sessions, do the
following: c.

  1. Add the following statement to your CONFIG.SYS file:

          DEVICE=C:\OS2\MDOS\ANSI.SYS

  2. Shut down your computer.

  3. Press Ctrl+Alt+Del to restart your computer and make the change active.


ΓòÉΓòÉΓòÉ 7.11. Using the High Performance File System ΓòÉΓòÉΓòÉ

 o If you formatted your installed drive with the High Performance File System
   (HPFS), you might not be able to access files in the Desktop folder from DOS
   or WIN-OS/2 applications.  DOS and WIN-OS/2 applications use the FAT file
   system.  If you experience this problem, the partition should be reformatted
   with the file allocation table (FAT) file system.

 o If you are typing a command in the HPFS, you must include double quotation
   marks around the name of the subdirectory or file name if it contains
   blanks. For example, to change to the OS!2 2.0 Desktop directory, type:

      CD "OS!2 2.0 DESKTOP"

   As another example, to copy the file This is my file from the root directory
   to the This is my directory subdirectory, type:

      COPY "THIS IS MY FILE" \"THIS IS MY DIRECTORY"

 Note:  In the FAT file system, HPFS file names are shortened.  Underscores
        represent blank spaces.


ΓòÉΓòÉΓòÉ 7.12. Shutting Down ΓòÉΓòÉΓòÉ

 o Sometimes when system (memory) resources are limited, the final shutdown
   message might not appear after a shutdown is performed. To ensure that
   shutdown is complete, wait until all disk activity stops before turning off
   or restarting your computer by pressing Ctrl+Alt+Del.

 o If you want to shut down your system without using a mouse, do the
   following: c.

     1. Press Ctrl+Esc to display the Window List.

     2. Press the Up Arrow () to move the cursor to "OS/2 2.0 Desktop - Icon
        View"; then press Enter.

     3. Press Ctrl+\ to deselect any selected icons.

     4. Press Shift+F10 to display the pop-up menu for the desktop.

     5. Press the Down Arrow () to move the cursor to Shut down; then press
        Enter.

 o You should shut down your system before restarting or turning off your
   computer; however, there are situations where you might want to restart your
   system by pressing Ctrl+Alt+Del instead:

    - If you used the Arrange choice on the Desktop folder pop-up menu, it
      rearranged the icons you placed in specific positions on the screen.
      Restarting your system recovers your icon positions.

    - If you opened several folders containing many icons, shutdown will take a
      long time saving the positions of the icons. You might want to restart
      your system without using the Shut down choice on the desktop pop-up menu
      as long as you are certain that you will not lose anything else of
      importance.

 o If you shut down your system, but do not receive the message Shutdown has
   completed.  It is now safe to turn off your computer..., you should wait for
   all disk activity to stop, and then you can turn off your computer or press
   Ctrl+Alt+Del.


ΓòÉΓòÉΓòÉ 8. Application Programs ΓòÉΓòÉΓòÉ

Most DOS, Windows, and OS/2 programs run under OS/2 2.0 without any
modification. A few need specific attention.  This chapter provides that
information.


ΓòÉΓòÉΓòÉ 8.1. Incompatible Programs ΓòÉΓòÉΓòÉ

The following identifies categories of programs that do not work correctly with
OS/2 2.0.

 o DOS extenders that require exclusive access to the 80386 control registers,
   such as the Virtual Control Program Interface (VCPI), are not supported
   because they would conflict with OS/2 2.0 operations. The DOS Protect-Mode
   Interface (DPMI 0.9), the Expanded Memory Specification (EMS), and the
   Extended Memory Specification (XMS) are supported.

 o Programs that directly address the physical disk sectors to perform
   disk-write operations are not supported. These operations would conflict
   with OS/2 2.0 operations. This category includes most DOS UNDELETE programs.

 o Some Windows programs make use of the Windows accessory programs, like the
   Calculator. If you already had Windows Version 3.0 installed and you did not
   format your hard disk when you installed OS/2 2.0, the accessory programs
   are on your hard disk and are supported by OS/2 2.0. However, the accessory
   programs are not part of the WIN-OS/2 environment included with OS/2 2.0.

 o Programs (and hardware) that require the Windows Enhanced mode are not
   supported. This mode uses an unsupported memory-management method. Programs
   that run in Windows standard mode and real mode are supported.

 o Programs that manipulate the 80386 control registers, such as 386 DOS
   debuggers, are not supported; this would conflict with OS/2 2.0 operations.

 o Fax boards and programs that use more that 1000 interrupts per second (9600
   baud or greater) are not supported. The following fax boards and programs
   contain timing sensitivities that might prevent reliable operation:

    - ATI ETC
    - Cardinal FAX
    - Practical Peripherals
    - Smartfax**
    - Twincomm 24/96

   The programs listed here fit into one or more of the categories listed in
   the previous section:

    - Ansel for Windows
    - Bound Checker (DOS)
    - Central Point Backup** for Windows
    - Close-Up (Windows)
    - Desert Storm CD-ROM (Windows)
    - Distinct** Back-Up (Windows)
    - DoDot 3.0 (Windows)
    - Fax Concentrator (DOS)
    - Magic-CV (DOS)
    - Mathematica 2.0 (Windows)
    - MusicPrinter Plus** 4.0 (DOS)
    - Omnipage Professional** 1.0 (Windows)
    - Oracle (DOS)
      (There is an OS/2 version of this program.)
    - Perceive for Windows
    - PharLap** DOS extenders prior to Version 4.0
    - Realizer** 1.0 (Windows)
    - Sherlock Holmes CD-ROM (DOS)
    - Smartfax (DOS)
    - Soft-ICE (DOS)
    - Splash 1.01 (DOS)
    - Turbo Debugger (DOS)


ΓòÉΓòÉΓòÉ 8.2. Improving Program Compatibility ΓòÉΓòÉΓòÉ

The following provides techniques that improve program compatibility:

 o For more reliable DOS communications performance on slower systems, the
   combined baud rate should not exceed 9600 bps for one or more concurrent DOS
   applications.

 o You can improve the performance of DOS communications programs by using the
   16450 UART or 16550AFN UART communications chips.

 o If you run a bulletin board or a DOS communications application that keeps
   timing out, change the DOS settings as indicated below.  If the first
   settings change does not fix the problem, change the next settings, and so
   forth.

     1. HW_TIMER to ON
     2. IDLE_SECONDS to 60, and IDLE_SENSITIVITY to 100
     3. COM_HOLD to ON
     4. HW_ROM_TO_RAM to ON
     5. If you lose data using DOS communications software, set the
        PRIORITY_DISK_IO setting to NO in your CONFIG.SYS file, and the
        IDLE_SENSITIVITY setting to 100% in the DOS settings for the object.

   If the DOS-settings changes do not fix the problem, set PRIORITY_DISK_IO to
   NO in the CONFIG.SYS file.

 o Some DOS and Windows programs run correctly only in full-screen sessions.
   Any Windows program that does not use the Windows application program
   interface (API) function to change the video mode should be run in a
   WIN-OS/2 full-screen session.

 o Some DOS and Windows programs must be installed or run in a specific DOS
   session.  A specific DOS session is started by booting from an actual
   version of DOS. For more information, refer to "DOS, starting specific
   version" in the online Master Help Index.

 o Some programs run in OS/2, DOS, or WIN-OS/2 sessions, but require that you
   install the program under DOS.

 o Windows programs cannot start DOS sessions or DOS programs.

 o DOS programs that use low-level file-system calls cannot access HPFS disks.

 o If you are running communications programs, set the CONFIG.SYS statement
   PRIORITY_DISK_IO to NO; then restart your system.

 o Code-page-switching support is not available for graphics mode in DOS
   sessions.

 o Some DOS and Windows programs use security keys as protection against
   copyright infringement. The security key is a 25-pin connector that is
   connected to the parallel port of the computer on which the program is
   executing. The program checks to see if the connector is attached and, if
   the connector is not present, the program is assumed to be an illegal copy.
   When more than one DOS session is running one of these programs, a SYS1799
   error can result. This occurs because the programs that use these security
   keys do not de-allocate the parallel port if a second session is started for
   a program that also requires the security key. This error is the result of a
   direct I/O parallel port contention mechanism that protects the user from
   possible data corruption. To disable this mechanism:

     1. Display the pop-up menu for the printer object by moving the mouse
        pointer to it and clicking mouse button 2.
     2. Click on Open; then Settings.
     3. Click on the Output tab.
     4. Double-click on the LPT port that has the contention problem.
     5. Select Shared access to share the port between DOS sessions doing
        direct I/O to the parallel port.
     6. Click on OK.

 o Some Windows Multimedia Extension programs might not work correctly after
   being migrated to OS/2 2.0. If this occurs, reinstall them under WIN-OS/2.

 o If the SYS0005 error ACCESS DENIED occurs when starting DOS programs, follow
   this procedure:

     1. Shut down the system.

     2. Insert the Installation Diskette into drive A.

     3. Restart the system.

     4. When prompted, remove the Installation Diskette, insert Diskette 1, and
        press Enter.

     5. At the "Welcome to OS/2" screen, press Esc.

     6. Remove Diskette 1 and insert Diskette 2.

     7. At the command prompt, type CHKDSK C: /F:3  and press Enter.

     8. If you receive the error cross-linked extended attribute, repeat the
        previous command until CHKDSK reports no errors.

     9. After repeated attempts, if CHKDSK continues to report errors, note the
        names of the files related to the errors.  Copy these files to a blank
        diskette and delete the files from the hard disk.  Then, run CHKDSK
        again.

    10. When CHKDSK reports no errors, copy the files back to their original
        location, and restart your system.

   Note:  This problem usually occurs when an EADATA file is deleted from DOS.
          If you have DOS, copy files to another directory or name; delete the
          originals, and then copy back to the original location.


ΓòÉΓòÉΓòÉ 8.3. Specific Program Compatibility ΓòÉΓòÉΓòÉ

The following list provides information about the compatibility of specific
programs with OS/2 2.0. This information is version specific; later versions of
the same program might operate correctly. Some program manufacturers already
have resolved incompatibility issues and have fixes available; these are noted.

 Action! Sampler 1.0 (Windows)

    o The DPMI_MEMORY_LIMIT WIN-OS/2 setting must be set to 5 or greater.

 Adobe Type Manager (Windows)

    o When using an IBM 4029 printer in PPDS mode with Adobe** Type Manager**,
      some Windows programs might not function correctly. If this occurs, do
      not use the printer's resident fonts. To disable the printer's resident
      fonts, bring up the control panel of the Windows Adobe Type Manager and
      ensure that the selection "Use Pre-built or Resident Fonts" is disabled.

 After Dark (Windows)

    o To run this program in a WIN-OS/2 window session, change the object's
      settings to Hide or minimize the program object to the desktop.
    o This program places a TSR (terminate and stay-resident) reference in the
      AUTOEXEC.BAT file when it is installed. To run in a WIN-OS/2 window
      session, remove this reference from AUTOEXEC.BAT.

 Aldus PageMaker 4.0 (Windows)

    o The spelling checker cannot locate the dictionary.
    o Deselect the Public setting to use the clipboard.
    o If you experience incorrect output when spooling Standard format files to
      the printer, set the printing to RAW mode. To do this, take the following
      actions:

        1. Go to the Printer icon on the desktop.
        2. Select Open, then Settings, then Queue Options.
        3. Ensure that Printer Specific Format is checked.

 Aldus Persuasion 2.0 (Windows)

    o Use the parallel ports to print.
    o Deselect the Public setting to use the clipboard.

 Arts & Letters Graphics Editor 3.1 (Windows)

    o The DECIPHS utility program requires that a DOS session be started from
      the Windows environment; this is not supported.
    o To run in a WIN-OS/2 window, change the object's settings to minimize to
      the desktop.
    o The directory created by Arts & Letters is named A&L. The ampersand
      character (&) is a reserved character of the command shell, CMD.EXE; it
      is used for conjugated command lines. To change to the A&L directory with
      the CD command, you must use one of two methods of quoting the directory
      name. The first method is to prefix the & in A&L with a ^ (caret, shift
      6):

                 CD A^&L

      The second method is to surround the entire directory name with quotation
      marks (" "):

                CD "A&L"

    o If you are running Arts & Letters and you get a system error (a GDI
      trap), you must restart the operating system before running the program
      again. This is because the program left a portion of itself running when
      it ended and will not start a new copy of itself while that portion is
      running. This also means that when you restart the computer, Arts &
      Letters will start again automatically. It is recommended that you close
      the copy that is opened on system startup and start the program from its
      icon when you intend to run it in a window.

 AutoCAD Version 10 (DOS)

    o Close the program from the desktop. Use an HPFS partition as a
      workaround. A fix is forthcoming from IBM.

 AutoCAD (OS/2)

    o Some of the background colors are set to a very pale color that does not
      show up well on XGA displays.

 AutoManager 4.0 (DOS)

    o The version of the program that uses extended memory uses an unsupported
      DOS memory extender. Use the real-mode version.
    o The program expects COMMAND.COM to be in the root directory of drive C:\.
      Copy COMMAND.COM from the C:\OS2\MDOS directory to C:\.

 Borland C++** 2.0 and 3.0 (DOS)

    o Set the DPMI_DOS_API DOS setting to Enabled.

 Borland Turbo C++ 2.0 (DOS)

    o The version of the program that uses extended memory uses an unsupported
      DOS memory extender. Use the standard-mode version of the program.

 Borland Turbo Debugger 2.01 (DOS)

    o The version of the program that uses extended memory uses an unsupported
      DOS memory extender. Use the standard-mode version of the program.
    o TD386, the 386 version of Turbo Debugger, manipulates the 80386 control
      registers; this is not supported.

 Borland Turbo Debugger for Windows (Windows)

    o Run the program in a WIN-OS/2 full-screen session.
    o The screen is temporarily corrupted when this program is called from
      Turbo C++. The screen is restored on the first repaint.  (A repaint can
      be forced by clicking the mouse on several different windows.)

 Borland Turbo Pascal 6.0 (DOS)

    o The version of the program that uses extended memory uses an unsupported
      DOS memory extender. Use the standard-mode version of the program.

 Central Point Backup for DOS 7.1 (DOS)

    o Displays meaningless characters when running in a DOS window session. Run
      this program only in a DOS full-screen session.

 Central Point PC Tools Deluxe 7.1 (Windows)

    o Many of the utility programs require starting a DOS session from the
      Windows environment; this is not supported. Start these programs from a
      separate DOS session.
    o The backup feature of this program performs in a manner similar to
      Central Point Backup for Windows, which is in the list of programs that
      do not work correctly with OS/2 2.0. If you experience difficulty backing
      up on a diskette, back up on an alternate device, such as a network drive
      or a tape drive.

 Note:  text=' Tip'.You might need to install this program under a specific DOS
        session.

 Commander Keen (DOS)

    o Set the VIDEO_RETRACE_EMULATION DOS setting to OFF.

 Commute (Windows)

    o When this program is installed under WIN-OS/2, the statement
      keyboard.drv=commkbd.drv is added to the SYSTEM.INI file. Change this
      statement to keyboard.drv=keyboard.drv.

 Control Room 1.0 (DOS)

    o You must run this program in a DOS full-screen session for the screen
      blanking feature to work correctly.

 CorelDRAW 2.0 (OS/2)

    o If you do a large amount of printing while in this program, it is
      possible that you might run out of system (memory) resources. To avoid
      this, you should periodically save your work and exit CorelDRAW; then
      restart the program and continue your work.

 CorelDRAW 2.0 (Windows)

    o Install the program in a DOS session.
    o Run the program in a WIN-OS/2 full-screen session.

 CorelDRAW 2.1 (Windows)

    o To install this program:

       - Start a DOS session.
       - Run FFIX /date (note that "date" must be lowercase).
       - Type A: and press Enter.
       - Exit WIN-OS/2.
       - Run FFIX /u.
       - Type install and press Enter.

    o Run the program in a WIN-OS/2 full-screen session.

 Crosstalk (Windows)

    o Type MODE COMx BUFFER=OFF at the command prompt, where x is the
      communications port you are using, before you run the program.

 dBase IV 1.1 (DOS)

    o If you receive a too many files open error message, set the DOS_FILES DOS
      setting to 30. Set the DOS_VERSION DOS setting to DBASE.EXE,5,0,255. With
      Hyperdisk, set DOS_VERSION to DBASE1.EXE,5,0,255.
    o When using Hyperdisk, you might have to adjust the EMS and XMS memory
      limits.
    o With the multi-user version, the program must be run in a specific DOS
      session.

 Designer (OS/2)

    o The MIRRORS.DLL that comes with this program must be installed in the
      program directory, not in the C:\OS2\DLL directory, and the program must
      be started from this directory. This is because OS/2 2.0 comes with its
      own dynamic link library named MIRRORS.DLL.

 Drafix CAD Version 1.11 (Windows)

    o Run the program in a WIN-OS/2 full-screen session.

 Drafix CAD Version 3.0 (Windows)

    o Run the program in a WIN-OS/2 full-screen session.

 DynaComm** Asynchronous OS/2 (OS/2)

    o The DLL's included with this product must not be in the same directory as
      the executable file. Put them in a separate directory and add that
      directory to the end of the LIBPATH.

 Enhanced Editor (OS/2)

    o The OS/2 Enhanced Editor supports up to 99 fonts. If additional fonts are
      installed, unpredictable results might occur.
    o In the online help for the Enhanced Editor, it states that you should
      contact your IBM representative for detailed information on how to
      program the editor. Instead, obtain this information from the IBM
      bulletin boards.

 F-117A Stealth Fighter 2.0 (DOS)

    o Set the VIDEO_RETRACE_EMULATION DOS setting to OFF.
    o If the program appears to stop at a blank screen soon after you start it,
      press Esc and the program will continue. Once you are past the opening
      screens, the program runs correctly.

 F19 (DOS)

    o Set the HW_ROM_TO_RAM DOS setting to ON and the VIDEO_RETRACE_EMULATION
      DOS setting to OFF.

 Fastback for Windows (Windows and OS/2)

    o Use only Version 1.01, a no-charge upgrade from Fifth Generation Systems.
      To order, call 1-800-873-4384.
    o In the Options pull-down menu in the program, make sure that the Media
      setting is set to the system default. (The other Media settings write to
      DMA device drivers, which have incompatibility problems.)

 Fastback Plus 2.1 and 3.04 (DOS)

    o If you experience difficulty backing up on a diskette, back up on an
      alternate device, such as a network drive or a tape drive.

 FastLynx 1.1 (DOS)

    o To use the serial port with this program, remove the
      DEVICE=C:\OS2\MDOS\VCOM.SYS statement from CONFIG.SYS. The parallel port
      works correctly.
    o Due to its high speed, the program sometimes fails to function. If this
      occurs, simply end the program; system integrity is not compromised. To
      minimize the possibility of this error condition, set the following DOS
      settings:
      HW_TIMER = ON
      IDLE_SENSITIVITY = 100
      IDLE_SECONDS = 10

 Form Publisher (Windows)

    o Ensure that the program's printer driver is installed before running the
      program.

 FormBase 1.2 (Windows)

    o The SHARE statement is automatically added to AUTOEXEC.BAT during program
      installation. Use an editor to remove the SHARE command from
      AUTOEXEC.BAT.
    o When running this program and Lotus 1-2-3 in the same WIN-OS/2 session,
      this program must be started first.

 FotoMan (Windows)

    o Run the program in a WIN-OS/2 full-screen session.

 Framework III** 1.1 (DOS)

    o The program expects COMMAND.COM to be in the root directory of C:\. Copy
      COMMAND.COM from the C:\OS2\MDOS directory to C:\.
    o Disable the program's print spooler; using it might cause an error.

 Harvard Draw (Windows)

    o When installing this program under WIN-OS/2, you will receive an error
      dialog box. Select OK in the dialog box and installation will complete
      successfully.

 Harvard Graphics (Windows)

    o When installing this program under WIN-OS/2, you will receive an error
      dialog box. Select OK in the dialog box and the installation will
      complete successfully.
    o When running this program in a WIN-OS/2 window session, the Color
      Selection windows are missing the Color Selection grid. Run this program
      in a WIN-OS/2 full-screen session.

 hDC FileApps 1.0 (Windows)

    o The program uses the Windows Notepad for a README text file during
      installation. Indicate that you do not wish to read the file and
      installation will continue.

 HP New Wave 3.0 (Windows)

    o Install the program under DOS. If you experience problems with program or
      session termination, set UseOS2shield=0 in the SYSTEM.INI file (in the
      OS2\MDOS\WINOS2 directory on your startup drive). If that does not help,
      run the program in a WIN-OS/2 full-screen session.

 IBM 3363 Optical Disk Drive

    o The software for this product must be run in a specific DOS session that
      is started from drive A.
    o You should run only a small number of other processes when using this
      product.

 IBM PC LAN Support Program (DOS)

    o If you close the DOS session that is running this program, you must first
      reset the token-ring adapter before you restart this session. To fix this
      problem, download RSTTOK.ZIP from the IBM BBS or from IBMFILES in
      CompuServe.

 IBM PC/3270 version 2.0 (DOS)

    o First, the program must be migrated using the OS/2 MIGRATE utility
      program.
    o Then, in the Session Page of the DOS settings:

       - Select DOS full screen or DOS window.
       - Set the VIDEO_MODE_RESTRICTION DOS setting to CGA.
       - Add "D:[path]DXMA0MOD.SYS" and "D:[path]DXMC0MOD.SYS" to the
         DOS_DEVICE DOS setting.

    o Then, in the Program Page of the DOS settings:

       - Set the Path and File Name to *.
       - Set the Parameters to /K d:[path]PC3270.BAT.
       - Set the Working directory to d:[path].

 IBM PC/3270 V2.0 (Windows)

    o First, the program must be migrated using the OS/2 Migration utility
      program.
    o Then, in the Session Page of the WIN-OS/2 settings:

       - Add " /C PC3270WO.BAT" to the DOS_SHELL WIN-OS/2 setting.
       - Add "D:[path]DXMA0MOD.SYS", "D:[path]DXMC0MOD.SYS", and
         "D:[path]PCS802.SYS V=N" to the DOS_DEVICE WIN-OS/2 setting.
       - Set the "DOS_SHELL" setting to /C PC32700WO.BAT.
       - Set the "WIN-OS/2 window Separate session" or "WIN-OS/2 full screen"
         setting to ON (click on the check box until a check mark appears).

    o Then, in the Program Page of the WIN-OS/2 settings:

       - Set the Path and File Name to d:[path]PC3270.EXE.
       - Set the Working directory to d:[path].

 Intel SatisFAXtion (DOS)

    o The program must be run in a specific DOS session.
    o After installing Intel SatisFAXtion, you are told to remove the diskette
      and press any key to reboot your computer. Instead, shut down the
      operating system and restart your computer.
    o If SatisFAXtion software is loaded into each DOS session, it might cause
      the fax to stop if another DOS session is started. Set up one DOS session
      to be used for faxing, and load the device driver and executable files
      only into that DOS session. To do this, take the following steps:

        1. Edit AUTOEXEC.BAT.
        2. Cut the last two lines referring to the Intel SatisFAXtion board to
           the clipboard and save the file (using DOS Command File for the file
           type).
        3. Open a New file.
        4. Paste the last two lines into the new file.
        5. Save the new file as FAX.BAT, using DOS Command File as the file
           type.
        6. Edit CONFIG.SYS and cut the last two lines relating to the Intel
           SatisFAXtion board to the clipboard (cut only the last line if you
           do not have a scanner installed).
        7. Save the file using Plain Text as the file type.
        8. In the Command Prompts folder, select a DOS Full Screen icon, press
           the Ctrl key and mouse button 2 at the same time, move the mouse
           pointer to an empty area in the folder, and release the mouse button
           and the Ctrl key. This creates a copy of DOS Full Screen.
        9. Put the mouse pointer over your new icon and click on mouse button
           2.
       10. Click on the arrow next to Open, and select Settings.
       11. Go to the Session page and select the DOS settings push button.
       12. Go to DOS_DEVICE and click on mouse button 1. Then, move the mouse
           to the dialog area and click on mouse button 1 (there should be a
           blinking cursor now).
       13. Paste the text that you cut from the CONFIG.SYS file and select
           Save.
       14. Go to the General page and replace the contents of the Title box
           with FAX (or whatever other title you choose).
       15. If you want to edit the new session's object, go to the General page
           and select the Edit push button.
       16. If you want to have this session start each time your system starts,
           move the icon to the Startup folder.
       17. Whenever you start this session, type FAX to run the FAX.BAT file
           before using the SatisFAXtion board. Use the fax board in only one
           session at a time.

    o If you install the program using this procedure and you receive error
      messages, install the program under DOS.

 King's Quest (DOS)

    o Remove the DOS=HIGH statement, if one exists, from CONFIG.SYS or from the
      DOS_DEVICE DOS setting.

 LAN Support Program Device Drivers (DOS)

    o If you opened a DOS session with the DOS LAN Support Program (LSP) device
      drivers, and subsequently closed the session, you must ensure that the
      token-ring adapter is reset before using the LAN from another DOS
      session. To ensure that the token-ring adapter is reset, use RESETOKN.EXE
      or RESETOKN.SYS. These files can be retrieved from CompuServe by issuing
      GO IBMOS2 and downloading RESTKN.ZIP from SECTION 17, IBMFILES, or they
      can be retrieved from the IBM National Support Center Bulletin Board
      System by downloading RESTKN.ZIP.
    o The IBM token-ring adapter should be used by only one session at a time.

 LANtastic 4.0 (DOS)

    o You might experience problems with this version of LANtastic. Use Version
      4.1 instead.  For more information, contact the ARTISOFT BBS at
      602-293-0065.

 LANtastic 4.1 (DOS)

    o Run this program in a specific DOS session. Set DOS_STARTUP_DRIVE DOS
      setting to the location of a DOS kernel to boot from.
    o If you are using Artisoft AE-2 or AE-3 adapters, set your adapters to
      8-bit mode, as described in the adapter documentation.

 LapLink Pro (DOS)

    o Type MODE COMx IDSR=OFF ODSR=OFF ORTS=OFF at the command prompt, where x
      is the communications port you are using, before you run the program.

 LapLink III 3.0 (DOS)

    o It is preferable that you use the parallel port. To use the serial port
      with this program, comment out the VCOM.SYS statement from CONFIG.SYS (by
      typing REM at the beginning of the line) and restart the computer. To use
      the serial port for other purposes, uncomment the lines in CONFIG.SYS and
      restart the computer.

 Lotus 1-2-3 for Windows 1.0 and Lotus 1-2-3 Release 3.1 (DOS)

    o Set the DPMI_MEMORY_LIMIT DOS setting to a minimum of 3MB.
    o After migrating the program to the Workplace Shell, copy the file
      123W.INI to the OS2\MDOS\WINOS2 directory (from the directory previously
      containing Windows Version 3.0).
    o If you plan to use this program, follow these steps:

        1. Create a batch file called LOTUS.BAT which contains:

                           @ECHO OFF
                           CLS
                           PROMPT $p$g
                           PATH=X:\LOTUS
                           SET 123MEMSIZE=2048
                           ...  (any other lines)
                           123.EXE   (last line in file)

        2. Open the Templates folder from the desktop.  Select the program
           object by clicking on it with the left mouse button.  Drag a program
           template to the desktop using the right mouse button.
        3. Click on the program template on the desktop with the right mouse
           button to reveal the Object menu. Select Open Settings.  A notebook
           display will be opened.
        4. In the Program and Filename field, enter:

                        x:\path\lotus.bat

        5. Select the Session Tab and click on the DOS FULL SCREEN radio
           button.  Select the DOS SETTINGS push button.
        6. Select or add the following DOS Settings:

                        DOS_UMB  ON
                        DOS_HIGH  ON
                        DOS_VERSION  INSTALL.EXE,3,40,255
                                                123.EXE,3,40,255
                                                LOTUS.EXE,3,40,255
                                                123DOS.EXE,3,40,255
                                                ZAP.EXE,3,40,255
                                                INS.EXE,3,40,255
                        DPMI_MEMORY_LIMIT  4 OR HIGHER

        7. Select the General tab, and add:

                        Title -> Lotus 123 (or whatever you choose)
           Close the notebook by selecting Close or double-clicking on the
           system menu.
        8. Start the DOS session by double-clicking on the DOS full-screen
           object.
        9. From the A: prompt, type INSTALL to install the product.
       10. Start the LOTUS specific DOS session by double-clicking on the LOTUS
           program object.

 Lotus Freelance Graphics for OS/2 (OS/2)

    o If you experience installation problems, contact the Lotus Development
      Corporation.  Lotus will provide a fix.

      You can also download FLGOS2.ZIP from the IBM BBS or from IBMFILES in
      CompuServe, or download INSTAL.ZIP from the LOTUS section of CompuServe.
    o If you experience problems with the color, change the palette from the
      Freelance menus. Instructions on how to do this can be found in the Lotus
      Freelance Graphics for OS/2 User's Guide. A set of new default palettes
      for Freelance Graphics is available. These can be retrieved from
      CompuServe by issuing GO IBMOS2 and downloading PALETT.ZIP from SECTION
      17, IBMFILES, or they can be retrieved from the IBM National Support
      Center Bulletin Board System by downloading PALETT.ZIP.

 Lotus Freelance Graphics for Windows (Windows)

    o The pointer to printer objects points to Screen Show instead of to the
      printer.

 Lotus Magellan** 2.0 (DOS)

    o The UNDELETE function in the program uses physical-sector addressing,
      which is not supported. Use the OS/2 UNDELETE command.

 Lotus Notes (OS/2)

    o To use Notes 2.x, you must delete the file QNC.EXE from the Notes program
      directory.  This file is used only for debug support in the field.
      Therefore, its removal will not affect program execution.

 MAGICorp (Windows)

    o Running this program with other programs in the same WIN-OS/2 session
      might cause a system halt. Run this program by itself in a WIN-OS/2
      full-screen session.

 Mathcad 3.0 (Windows)

    o To install this program:

       - Start a DOS session.
       - Run FFIX /date (note that "date" must be lowercase).
       - Install the program (the installation program is a DOS program).
       - Run FFIX /u.

 Mathcad 3.1 (Windows)

    o Set the DPMI_MEMORY_LIMIT DOS setting to 64 or greater.
    o Set the XMS_MEMORY_LIMIT DOS setting to 0.
    o Set the EMS_MEMORY_LIMIT DOS setting to 0.

 MicroProse Civilization (DOS)

    o Set the VIDEO_RETRACE_EMUL setting to OFF and the HW_TIMER setting to ON.

 More Windows (Windows)

    o If you use the Full-Page Paper White mode or Full-Screen Color mode, the
      screen might be disrupted. Avoid using these modes.

 MS Bookshelf - CD-ROM Reference Library (DOS/Multimedia)

    o The program requires version 6.14 of the mouse device driver, MOUSE.COM,
      which comes with the product.
    o Use the INT_DURING_IO setting to avoid video and audio problems.
    o The program will not install if the PATH statement in the AUTOEXEC.BAT
      file exceeds 254 characters.  If this problem exists, do the following:

        1. Make a backup copy of AUTOEXEC.BAT.
        2. Edit the AUTOEXEC.BAT and add the directory to install the program.
           For example, if you want to install the program in your D drive, add
           D:\VIEWER to the PATH statement.
        3. Save the file; then start a WIN-OS/2 session to install the program.

 MS Chart 3.0 (DOS)

    o Install the program's mouse driver, and set MOUSE_EXCLUSIVE_ACCESS to ON.

 MS CodeView (DOS/OS/2)

    o When using the protect-mode version, CVP 2.2 (for OS/2), trace through
      the source code, rather than through the assembler language.
    o In order for the program to work correctly, delete the PWBHLP.PXT help
      file.

 MS CodeView for Windows Version 3.0 (Windows)

    o Run the program in a WIN-OS/2 full-screen session.

 MS Excel for DOS 2.1 (DOS)

    o Set the XMS_MEMORY_LIMIT DOS setting to 0.

 MS Excel for OS/2 3.0 (OS/2)

    o The Help index and the Keyboard Help windows operate incorrectly. Avoid
      using these functions.

 MS Excel for Windows 3.0 (Windows)

    o Deselect the Public setting to use the clipboard.
    o When using dynamic data exchange (DDE), run it in the same WIN-OS/2
      session as the Windows program it is communicating with.

 MS Money 1.0 (Windows)

    o Calls the Windows Calculator accessory program. Use the OS/2 Calculator
      mini-application program in the Productivity folder.

 MS MSCDEX (DOS)

    o Run the program in a specific DOS session.

 MS Project for Windows 1.0 (Windows)

    o Must be installed in a DOS session.

 MS QuickC (Windows)

    o Run the program in a WIN-OS/2 full-screen session.

 MS Windows 3.0 (DOS)

    o It is preferable that you run Windows programs under WIN-OS/2, which
      supports both standard and real mode Windows programs. However, if you
      choose to run this program, run it in real mode only.

 MS Word (OS/2)

    o You might have problems selecting items from the application menu, and
      the application appears to freeze. Call the Microsoft** support number
      for their fix.

 Mirrors III

    o Type MODE COMx BUFFER=OFF at the command prompt, where x is the
      communications port you are using, before you run the program.

 National Geographics Mammals (DOS)

    o Run the program with the DOS Setting INT_DURING_IO set to On.

 National Geographic Presidents (DOS)

    o Run the program with the DOS Setting INT_DURING_IO set to On.

 Norton Backup 1.2 (DOS)

    o You might experience diminished performance when backing up to diskette.

 Norton Desktop (Windows)

    o This program assumes that, if it is not the first program loaded, another
      desktop is running. Include the UseOS2shield=0 statement in SYSTEM.INI
      (in the \OS2\MDOS\WINOS2 directory on your startup drive).
    o If you experience difficulty formatting a diskette, use the OS/2 FORMAT
      command. If you experience difficulty backing up on a diskette, back up
      on an alternate device, such as a network drive or a tape drive.
    o Run the program in a WIN-OS/2 full-screen session.

 Norton Utilities 5.0 (DOS)

    o The UNDELETE functions require physical sector addressing, which is not
      supported. Use the OS/2 UNDELETE command.
    o The utility programs that manipulate the hard disk (for example,
      UNDELETE, UNFORMAT, DISKTOOL, CALIBRATE, the Disk Doctor, and the Disk
      Editor) can cause a system halt. Some of these programs can be used on
      floppy diskettes.

 PaintShow Plus 2.21 (DOS)

    o Load the version of MOUSE.COM that comes with the program before starting
      the program.

 Paradox 3.5 (DOS)

    o The version of the program that uses extended memory uses an unsupported
      DOS memory extender. Use the standard version of the program.

 Peachtree Complete III 5.0 (DOS)

    o Set the DOS_FILES DOS setting to 60.
    o The program's Lookup function does not list all the companies that have
      been entered into the program's list of companies; it displays
      meaningless characters.

 Perform Pro 1.0 (Windows)

    o Run the program in a WIN-OS/2 full-screen session.

 PFS First Choice** (DOS)

    o When the program is run in a DOS window, the mouse pointer does not
      reflect tool selection.
    o Set the baud rate to 2400 or lower when using the communication feature.

 PFS WindowWorks 1.75 (Windows)

    o Run the program in a WIN-OS/2 full-screen session.

 Photostyler (Windows)

    o Run the program in a WIN-OS/2 full-screen session.

 PM Terminal Program

    o Make sure that the asynchronous communications driver, SASYNCDB.SYS, is
      not commented out on a REM statement in the CONFIG.SYS file.

 Publishers PowerPak 2.1 (Windows)

    o Create the directory
      C:\OS2\MDOS\WINOS2\POWERPAK
      before running the installation batch file.

 Quattro Pro 3.0 (DOS)

    o Install printers from within the program, rather than during program
      installation.

 Quicken (DOS)

    o Remove the DOS=HIGH statement, if one exists, from CONFIG.SYS or from the
      DOS_HIGH setting.

 Quicken for Windows** (Windows)

    o The program calls the Windows Calculator accessory program. Use the
      Calculator mini-application program in the Productivity folder.

 Risk (DOS)

    o Do not use the program's shutdown function.

 SantaFe Media Manager (DOS)

    o To install this program:

       - Start a DOS session.
       - Run FFIX /find (note that "find" must be lowercase).
       - Install the program.
       - Run FFIX /u.

 SideKick (OS/2)

    o A printer must be installed and present on the desktop to use the
      Notepad.

 Signmaster 5.11 (DOS)

    o The plot/preview feature causes an illegal instruction to be issued.

 Soft Term (OS/2)

    o In the Send File and Receive File windows, the first time the drive is
      changed, the Directory window updates incompletely. After the first time,
      the Directory window works normally.

 SoundBlaster (DOS)

    o The SBTEST utility program reports an incorrect DMA level during
      installation. Disregard the error message and continue with installation.
      The program will be installed correctly.
    o The PARROT program does not run in a DOS session.

 Space Quest IV (DOS)

    o Set DOS_BACKGROUND_EXECUTION to OFF so that the program is suspended when
      it is placed in the background.
    o Set up the program so that it does not use extra memory.
    o For best performance, run this program in a DOS full-screen session.
    o For computers with a SoundBlaster card, change to the drive and directory
      which contains Space Quest IV and enter

            SQ4FIX

      on the command line.

 SQLWindows 3.0 (Windows)

    o The program accesses drive A at intermittent intervals. Keeping an empty
      diskette in drive A will save you from having to respond to The A: device
      is not ready error windows.

 Stacker 2.0 (DOS) c.

    o This program does not run under OS/2 2.0.  Stac Electronics has announced
      an OS/2 2.0 compatible version of Stacker that will be released later in
      1992.  Contact Stac Electronics for more information.

 The Way You Work (DOS/Windows)

    o Install this program under DOS. Once installed, the program can run in a
      DOS or WIN-OS/2 session.

 Windows Multimedia Extensions (Windows) c.

    o If you are running this program and another program that uses the audio
      adapter at the same time, unpredictable results might occur.

    o The OS/2 Multimedia Presentation Manager avoids this problem.

 Winfax Pro** (Windows)

    o Run this program only in a WIN-OS/2 full-screen session.
    o If you are using Dynamic Data Exchange (DDE), avoid switching from the
      WIN-OS/2 full-screen session in which you are running; switching from the
      WIN-OS/2 session to another session might break the DDE link.

 Wing Commander II (DOS)

    o Set HW_TIMER to ON.
    o If you are running on a slower computer, turn the sound option off.

 WordPerfect for Windows (Windows)

    o Change to the directory that contains WPWINFIL.EXE and run:
      FIXWP WPWINFIL.EXE.
      (To enable WordPerfect for Windows to run under DOS and Windows Version
      3.0 again, run UNFIXWP in a similar manner.)

 WordPerfect Office 3.0 (DOS)

    o Install the keyboard-enhancement utility program manually, after program
      installation, by adding it to the CONFIG.SYS file.

 Xtree Pro Gold 2.0 (DOS)

    o The Zip Manager feature cannot find the zip file it is to act upon. Avoid
      using this feature.


ΓòÉΓòÉΓòÉ 9. WIN-OS/2 Application Programs ΓòÉΓòÉΓòÉ

This chapter contains information when running a Windows application program in
a WIN-OS/2 session (window and full-screen).


ΓòÉΓòÉΓòÉ 9.1. Optimizing WIN-OS/2 ΓòÉΓòÉΓòÉ

The following are tips for using your computer more efficiently in WIN-OS/2
sessions:

 o Current information for WIN-OS/2 window sessions in high-resolution video
   modes is available from CompuServe, the IBM National Support Center Bulletin
   Board System, the OS/2 Bulletin Board System, and IBMLINK*.

 o If you are running Windows programs in WIN-OS/2 window sessions, you cannot
   have any statement in the AUTOEXEC.BAT file that prompts the user for input
   (for example, "Press any key to continue").

 o Do not use the SETUP.EXE file shipped with Windows Version 3.0.  Instead,
   use the SETUP.EXE file shipped with WIN-OS/2 to ensure your environment is
   properly configured for OS/2 2.0.  Use the Selective Install program in OS/2
   2.0 to change video device drivers for VGA, 8514, XGA, EGA, and CGA, and for
   mouse device drivers.  To start Selective Install, select the icon for OS/2
   System, then System Setup, then Selective Install.

 o To decompress Windows device drivers supplied by equipment manufacturers,
   use the EXPAND.EXE utility program for WIN-OS/2 located on OS/2 2.0 Diskette
   9.

 o Windows Version 3.1 is not compatible with OS/2 2.0, so you cannot run it in
   a WIN-OS/2 session.  However, you can run Windows Version 3.1 in a separate
   partition. Install Boot Manager, and partition your hard disk so that
   Windows Version 3.1 is in a partition separate from OS/2 2.0. Or, if you
   have DOS and Windows Version 3.1 already installed before you begin OS/2 2.0
   installation, consider installing OS/2 2.0 Dual Boot. With Dual Boot, you
   can shut down OS/2 2.0 and start up DOS/Windows to run programs that require
   Windows Version 3.1.

 o If a Windows program does not work correctly in a WIN-OS/2 session, it is
   likely that the program files were not all migrated properly.  To fix the
   problem, you can reinstall the program using a WIN-OS/2 full-screen session.
   (Select Run on the File menu of the Program Manager and use the command line
   there.) Or, if you know the specific files that are needed, you can copy
   them from the \WINDOWS directory to the \OS2\MDOS\WINOS2 directory.

 o If you are running a WIN-OS/2 full-screen session and you have an 8514
   display, use DOS Settings to set VIDEO_8514A_XGA_IOTRAP to OFF and
   VIDEO_SWITCH_NOTIFICATION to ON.

 o If the VIDEO_SWITCH_NOTIFICATION setting is On, wait until you see your
   WIN-OS/2 desktop in a full-screen session before switching back to the OS/2
   desktop.  If the session does not start successfully, close it, and then
   restart it.

 o The value for VIDEO_SWITCH_NOTIFICATION should not be changed for an active
   WIN-OS/2 session.

 o You cannot use the WIN-OS/2 Control Panel to change mouse buttons in
   WIN-OS/2 window sessions. Change mouse button settings from the OS/2 desktop
   to affect the WIN-OS/2 mouse buttons in the WIN-OS/2 window environment.
   The WIN-OS/2 Control Panel can still be used for changing mouse buttons in
   WIN-OS/2 full-screen sessions.

 o If you install the US English version of OS/2 2.0, and you want to change
   the system configuration to another country or language, run Selective
   Install to make the changes effective for OS/2. To make the changes
   effective for WIN-OS/2, start WIN-OS/2 in a full-screen session, open the
   Control Panel, and use the International choice to make your changes.

 o If you start a program in a WIN-OS/2 session and receive the message FATAL
   ERROR 0X0401, ensure that all device statements are correct in
   OS2\MDOS\WINOS2\SYSTEM.INI.

 o If you are running a WIN-OS/2 full-screen session with an XGA video device
   driver and your WIN-OS/2 icons are not clear, use the Control Panel to
   choose another color scheme for the WIN-OS/2 desktop.

 o To improve performance, it is preferable to have only one server or client
   in a WIN-OS/2 session.

 o If you have an XGA or 8514 display, keep the DDE server as an icon instead
   of opening it.  Also, set the DOS setting VIDEO_SWITCH_NOTIFICATION to On.


ΓòÉΓòÉΓòÉ 9.2. Using Clipboard and Dynamic Data Exchange ΓòÉΓòÉΓòÉ

 o If you use the Clipboard Viewer to display data, cut, copy, or paste from a
   DOS, OS/2, or WIN-OS/2 program, ensure that the Clipboard Viewer is running
   before marking the text; otherwise, the copy might not be successful.

 o The availability of Clipboard and Dynamic Data Exchange (DDE) functions can
   vary, depending upon the types of sessions you are running.

    - In standard-mode full-screen WIN-OS/2 sessions, Clipboard and DDE default
      to Public.

    - In real-mode full-screen WIN-OS/2 sessions, the default is Private.

    - In WIN-OS/2 window sessions, Clipboard and DDE can only be Public.

 o To disable Clipboard and DDE in an OS/2 session, do the following:

     1. Create a WIN-OS/2 window or full-screen session, so that Clipboard and
        Data Update are started. (Clipboard and Data Update are automatically
        started when you start a WIN-OS/2 session.)
     2. On the OS/2 desktop, display the Window List.
     3. Select Clipboard and Data Update.
     4. Display a pop-up menu by clicking mouse button 2 on Clipboard or Data
        Update.
     5. Select Close.

 o To share data between WIN-OS/2 sessions only, close Data Update and
   Clipboard in the OS/2 sessions.

 o In a WIN-OS/2 window session, the Clipboard and DDE icons are not available.
   You do not have access to the clipboard features.

   However, if you want to use a private clipboard in WIN-OS/2 window sessions,
   you can remove !CLIPWOS2 from the SYSTEM.INI file (in the OS2\MDOS\WINOS2
   directory). The statements involved are those that begin with:

         SAVDMApps=
         MAVDMApps=
         WOS2VDMapps=
   All three occurrences of !CLIPWOS2 must be removed.  It is advisable to back
   up the SYSTEM.INI file before making the changes, so that you can easily
   restore the original SYSTEM.INI if you decide to do so in the future.

     Warning: If the SYSTEM.INI file is changed incorrectly, you might not be
     able to use WIN-OS/2. If you are not familiar with Windows .INI files, you
     might want to arrange for a person who has Windows technical expertise to
     make any changes in the SYSTEM.INI file.

 o To disable Clipboard and DDE in a full-screen WIN-OS/2 session, do the
   following:

     1. Start WIN-OS/2.
     2. Click mouse button 1 on the Clipboard icon to display the window menu.
     3. Select Close.
     4. Respond to the confirmation message.
     5. Repeat the previous steps to close the DDE Interchange Agent.

 o If you experience slow performance when using a Windows program to copy data
   to the clipboard, consider the following information on improving
   performance.

   The clipboard uses delayed rendering, which means only the format name is
   given to the clipboard.  The actual data is rendered only when the Paste
   menu choice is selected.  Many Windows programs use this scheme when they
   copy data to the clipboard.  However, to share data between WIN-OS/2 and
   OS/2 sessions, the WIN-OS/2 clipboard receives all data from the program
   that copied the data to the clipboard, and then sends the data to other
   sessions.  This process is time-consuming.  You can decide whether or not
   you want to share data between WIN-OS/2 sessions.

   If you do not want to share data, open the Clipboard icon in a WIN-OS/2
   full-screen session and turn off the Public clipboard choice on the Options
   menu bar choice; however, if you want to share some of the data between
   sessions, use the File Export and Import menu bar choices.

 o If you are unable to paste data from the OS/2 clipboard to a WIN-OS/2
   session, you need to open the WIN-OS/2 session before you copy data from the
   OS/2 clipboard. The WIN-OS/2 session starts the OS/2 clipboard, which will
   send the data to the WIN-OS/2 clipboard. This problem will be fixed in a
   future release.

 o If you cannot paste a bit map from the OS/2 clipboard to a WIN-OS/2 session,
   the bit map might be too large, or the program might not understand the
   device-independent bit map (DIB) format of the file. For example, icons
   created using the Icon Editor are not understood by some Windows programs,
   such as Microsoft Paintbrush.  If your WIN-OS/2 session is started first,
   you can view the bit map in the OS/2 clipboard; however, you cannot paste
   it.  The Paste menu choice is grayed (unavailable).

 o If you are running several programs concurrently (each doing Copy and
   Paste), you might receive from the clipboard pasted data that was supposed
   to go into another program. Suppose you copy data to the clipboard using
   Program 1, but do not paste it into its destination right away. While
   Program 1 is doing other work, you copy data from Program 2 to the
   clipboard, and you do not paste that data either. Later, you attempt to
   paste the Program 1 data from the clipboard.  However, the only data that is
   pasted is from Program 2, not Program 1. This happens because the clipboard
   can hold data from only one cut or copy at a time. In this example, the
   copied data from Program 2 replaced the data from Program 1.

   To avoid having this problem, always paste the cut or copied data into its
   destination program before you cut or copy data from another program to the
   clipboard.

 o Vertical scrolling in the OS/2 clipboard does not work. It will be fixed in
   a future release. In the meantime, you can use Page Down and Page Up.

 o When a program copies several sources of data to a public clipboard in
   different formats, and if one of the sources creates a rendering problem, no
   data is sent to other WIN-OS/2 sessions.  In a future release, only the
   problem data will not be sent to the public clipboard.

 o When a metafile is copied to the OS/2 clipboard, it is converted into a bit
   map, and then the image is enlarged.  Only the center of the image is in the
   clipboard viewer.  This will be fixed in future release.

 o Metafiles in WIN-OS/2 and OS/2 are not compatible. If you copy a WIN-OS/2
   metafile without bit map information to a public clipboard, it is converted
   to a device-independent bit map (DIB) so that it can be exchanged with an
   OS/2 session.

 o If you want to use dynamic data exchange (DDE) using the Paste Link choice
   on the File menu of a program, consider the following information.

   The clipboard should be set to Public.  The client and server must negotiate
   the data format to initiate the DDE link.  If this negotiation fails, some
   applications do not display any error message and no further action is
   taken. If this happens, try another menu choice (for example, Link), if
   available.


ΓòÉΓòÉΓòÉ 10. Printing Considerations ΓòÉΓòÉΓòÉ

This chapter describes how to configure your printer hardware.  It also
provides help when diagnosing printing problems.


ΓòÉΓòÉΓòÉ 10.1. Configuring Your Computer for Printing ΓòÉΓòÉΓòÉ

On most Industry Standard Architecture (ISA) - IBM refers to this architecture
as AT bus - parallel ports are configured using either dual-inline package
(DIP) switches or jumpers. Most of the systems and adapters purchased have
literature that explains the interrupt request (IRQ) level and port setting for
each port.  The following tables show standard parallel-port address and IRQ
settings:

ΓöîΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÉ
Γöé                   Γöé    AT BUS (ISA)    Γöé       EISA*       Γöé   MICRO CHANNEL   Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé LPT1              Γöé 3BC/IRQ7           Γöé 3BC/IRQ5 or IRQ7  Γöé 3BC/IRQ7          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé LPT2              Γöé 278/IRQ5           Γöé 378/IRQ5 or IRQ7  Γöé 378/IRQ7          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé                                                                                Γöé
Γöé                                       OR                                       Γöé
Γöé                                                                                Γöé
Γöé                                                                                Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé LPT1              Γöé 378/IRQ7           Γöé 378/IRQ5 or IRQ7  Γöé 378/IRQ7          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé LPT2              Γöé 278/IRQ5           Γöé 278/IRQ5 or IRQ7  Γöé 278/IRQ7          Γöé
ΓööΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÿ

ΓöîΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÉ
Γöé                   Γöé    AT BUS (ISA)    Γöé       EISA*       Γöé   MICRO CHANNEL   Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé LPT1              Γöé 3BC/IRQ7           Γöé 3BC/IRQ5 or IRQ7  Γöé 3BC/IRQ7          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé LPT2              Γöé 378/IRQ7           Γöé 378/IRQ5 or IRQ7  Γöé 378/IRQ7          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé LPT3              Γöé 278/IRQ5           Γöé 278/IRQ5 or IRQ7  Γöé 278/IRQ7          Γöé
ΓööΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÿ

* Using IRQ5 or IRQ7 depends on the hardware interrupt level your Extended
Industry Standard Architecture (EISA) parallel port supports.

Dip switches and jumpers reside on the system board or adapter in your
computer. To change their configuration, do the following: c.

  1. Turn off your computer.

  2. Remove the parallel-port adapter.

  3. Configure the system board or adapter by adjusting the DIP switches or
     jumpers to set the parallel port to one of the industry standard
     combinations.  Ensure that other adapters are not configured to use the
     same IRQ level. Sound, Musical Instrument Device Interface (MIDI), LAN,
     and serial adapters might be sharing these same hardware-interrupt levels
     and creating interference.

 For more information, refer to Setting the Interrupt Request (IRQ) Level on an
 ISA System and Interrupt Problems on an ISA System.


ΓòÉΓòÉΓòÉ 10.1.1. Hardware Adapters and IRQ Conflicts ΓòÉΓòÉΓòÉ

AT bus computers do not allow hardware-interrupt sharing; therefore, each
adapter must be configured to a separate IRQ level to be able to work properly.
Some adapters, such as SoundBlaster, are factory configured to IRQ7, or their
accompanying instructions recommend that you configure them to IRQ7. This might
be the same hardware-interrupt level as the first parallel port. If you intend
to print, this conflict must be resolved.  Refer to Unable to Print. You might
be able to use IRQ10 with SoundBlaster because it does not conflict with
parallel ports (IRQ7 or IRQ5) or IRQ5 if LPT2 is not being used. Refer to
Configuring Your Computer for Printing and Setting the Interrupt Request (IRQ)
Level on an ISA System for more information about possible parallel port and
IRQ settings.

Refer to the reference manual for your adapters to configure the IRQ levels for
your parallel ports and other adapters in your system.


ΓòÉΓòÉΓòÉ 10.1.2. PS/2 Direct-Memory-Access Parallel Ports ΓòÉΓòÉΓòÉ

If you have a Personal  System/2 system that supports direct-memory-access
(DMA) parallel ports, OS/2 2.0 can take advantage of it. The current systems
with a DMA parallel port include PS/2 models 56, 57, 80-A21, 80-A31, 90, and
95.  If you have one of these systems, ensure that the parallel-port
arbitration level is set to SHARED7 (enabled).  OS/2 2.0 will automatically
take advantage of this feature; no additional OS/2 setup is required. If you
are an OS/2 Version 1.3 customer with Corrective Service Diskette 5054 (or
later) installed, and you have disabled the parallel-port arbitration level,
you need to reenable it in order for OS/2 2.0 to take advantage of the feature.
Use the Reference Diskette shipped with the computer to view the system
configuration, and then set the parallel-port arbitration level to SHARED7.


ΓòÉΓòÉΓòÉ 10.2. Selecting Printer Drivers ΓòÉΓòÉΓòÉ

The following section describes suggestions for using specific printers.


ΓòÉΓòÉΓòÉ 10.2.1. Canon Bubble-Jet Printer ΓòÉΓòÉΓòÉ

The following can help you select a driver for a a Canon** Bubble-Jet** printer
to use with OS/2 2.0:

 o The Bubble-Jet BJ10E can emulate an IBM  Proprinter  x24E using the IBM42xx
   driver.
 o The Bubble-Jet BJC800 can emulate an Epson** LQ2550 using the OS/2 Epson
   driver.
 o The Bubble-Jet LBP8 III+ can emulate an Epson LQ2550 or Proprinter x24E
   using the appropriate driver.


ΓòÉΓòÉΓòÉ 10.2.2. DeskJet, DeskJet+, DeskJet 500, and DeskJet 500C Printers ΓòÉΓòÉΓòÉ

If you want to use a Deskjet, DeskJet+, DeskJet 500, or DeskJet 500C printer,
install the Epson driver and then select HP DeskJet 500.

Note:  The HP DeskJet 500C will not produce color output using the HP DeskJet
       500 device support in the Epson printer driver.


ΓòÉΓòÉΓòÉ 10.2.3. HP LaserJet Printer ΓòÉΓòÉΓòÉ

If you are going to install the OS/2 HP LaserJet printer driver over an
existing driver, be sure to delete all the old .FNT files first.  Then, delete
the printer driver from the OS/2 Workplace Shell printer object, and respond
Yes when asked if the driver files should be deleted from the hard disk.


ΓòÉΓòÉΓòÉ 10.2.4. HP PaintJet and PaintJet XL Printers ΓòÉΓòÉΓòÉ

These printers should use the Micrografx** Paintjet** printer driver
(SMGXPJET.DRV) shipped with OS/2 2.0 on Printer Diskette 3.

Some applications, such as Aldus PageMaker, have problems printing multiple bit
maps using this printer driver.  If this occurs after the driver is installed,
open the printer object settings notebook; then select Printer-specific format
on the Queues page.


ΓòÉΓòÉΓòÉ 10.2.5. HP PaintJet Printer Driver for WIN-OS/2 ΓòÉΓòÉΓòÉ

If you are using a HP Paintjet printer driver for WIN-OS/2, you might receive
the following error message when printing:

SoftRIP Failure:  insufficient memory in SMGXPJET.DRV

An updated printer driver that fixes this problem will be available shortly on
IBM bulletin boards and CompuServe.


ΓòÉΓòÉΓòÉ 10.2.6. IBM 3812, 3852, 5152, 5182, 5201-1, and 5216 Printers ΓòÉΓòÉΓòÉ

Printer drivers were not shipped with OS/2 2.0 for IBM 3812, IBM 3852, IBM
5152, IBM 5182, IBM 5201-1, or IBM 5216 printers because they have been out of
service for several years. However, you can use the printer drivers shipped
with OS/2 Version 1.3.  Download the printer drivers from CompuServe (located
in Library 17), or use the IBM Electronic Device Driver Distribution system.
(Refer to the order card in the OS/2 2.0 package.)

Note:  The IBM 3812 printer can use the IBM 5152 printer driver by selecting
       5152 compatibility mode in the 3812 printer. (For more information,
       refer to the documentation that came with your printer.)


ΓòÉΓòÉΓòÉ 10.2.7. IBM 4019 and IBM 4029 Printers ΓòÉΓòÉΓòÉ

For the IBM 4019 and 4029 printers, the beta version of the Automatic Emulation
Switching (AES) utility is available from the Lexmark International bulletin
board service (BBS).  The file is located in the Utilities directory and is
called 40X9SU32.EXE.  (For more information on the bulletin board, refer to
Accessing Lexmark International Bulletin Board Service.)

If you have any problems accessing the Lexmark BBS, call Lexmark at
1-800-537-2540.


ΓòÉΓòÉΓòÉ 10.2.8. IBM 4072 Execjet Printer ΓòÉΓòÉΓòÉ

If you have an IBM 4072 Execjet* printer, you might want to obtain the new beta
version of the OS/2 IBM 42xx printer driver.  The printer driver is available
on the Lexmark bulletin board. The file is located in the Inkjet directory and
is called OS24072.EXE. (For more information on the bulletin board, refer to
Accessing Lexmark International Bulletin Board Service.)

Note:  Problems associated with this beta driver should be reported to Lexmark
       International through their bulletin board service.


ΓòÉΓòÉΓòÉ 10.2.9. NEC P3200 Printer ΓòÉΓòÉΓòÉ

If you want to use a NEC** P3200 printer, install the Epson LQ-850 printer
driver.


ΓòÉΓòÉΓòÉ 10.2.10. NEC P6200 Printer ΓòÉΓòÉΓòÉ

If you want to use a NEC P6200 printer, install the Epson LQ-2550 printer
driver


ΓòÉΓòÉΓòÉ 10.2.11. Star NX-1000 Printer ΓòÉΓòÉΓòÉ

If you want to use a Star NX-1000 printer, install the Epson LX-800 printer
driver.


ΓòÉΓòÉΓòÉ 10.2.12. Non-Supported Printer ΓòÉΓòÉΓòÉ

 o If your printer is not supported by an OS/2 2.0 printer driver, determine if
   your printer supports a more common printer in emulation mode; then install
   the corresponding printer driver.

 o If your printer has a supported WIN-OS/2 printer driver, but no OS/2 printer
   driver, do the following: c.

     1. Set up the WIN-OS/2 printer driver using the WIN-OS/2 Control Panel.

     2. Set up the OS/2 print object using the IBMNULL printer driver.

   You should be able to print from a WIN-OS/2 session. Contact your printer
   manufacturer to obtain an OS/2 2.0 printer driver or to determine what other
   printers your printer emulates.


ΓòÉΓòÉΓòÉ 10.2.13. OS/2 1.3 Printer Drivers ΓòÉΓòÉΓòÉ

If you are using any of the following OS/2 1.3 printer drivers, you should
obtain new versions from the IBM OS/2 BBS or CompuServ:

 IBM3852.DRV
 IBM4201.DRV
 IBM4202.DRV
 IBM4207.DRV
 IBM4208.DRV
 IBM5152.DRV
 IBM5182.DRV
 IBM52011.DRV
 IBM52012.DRV
 IBM5202.DRV
 IBM5216.DRV
 IBMNULL.DRV

 In addition, IBM will update OS/2 and Windows drivers on the bulletin board to
 provide the best possible printing support for our customers on an ongoing
 basis.


ΓòÉΓòÉΓòÉ 10.3. Accessing Lexmark International Bulletin Board Service ΓòÉΓòÉΓòÉ

The phone number for the Lexmark bulletin board service is 1-800-453-9223.  To
access the BBS, select (N,8,1) for port settings, and use the XMODEM or ZMODEM
protocols.  Baud rates 1200 to 38400 are supported.

If you have any problems accessing the Lexmark BBS, call Lexmark at
1-800-537-2540.


ΓòÉΓòÉΓòÉ 10.4. Diagnosing Printing Problems ΓòÉΓòÉΓòÉ

This section describes the actions you can take to resolve some common printing
problems.


ΓòÉΓòÉΓòÉ 10.4.1. Printing Is Slow ΓòÉΓòÉΓòÉ

If you have an AT bus computer and your parallel printer prints slowly under
OS/2, DOS, and WIN-OS/2 sessions, your parallel-port address and
hardware-interrupt levels are not configured correctly.  You need to
reconfigure your hardware.  Refer to Configuring Your Computer for Printing.


ΓòÉΓòÉΓòÉ 10.4.2. Unable to Print ΓòÉΓòÉΓòÉ

If you encounter printing problems with parallel ports (for example, nothing
prints), ensure that you have installed the appropriate printer driver for your
model printer (see Selecting Printer Drivers). If the printer driver is
correct, check the following:

 o Check that your parallel ports are configured properly.  Refer to
   Configuring Your Computer for Printing for configuration settings.

 o Verify that your printer cable meets parallel-port specifications. Some
   cables do not meet these specifications and can cause printing problems.
   (Cables that are longer than six feet in length are suspect.  The six-foot
   cable-length problem is more evident on high-speed microprocessor systems.)
   Some cable manufacturers reduce the costs of their cables by not wiring all
   interface signals.  This might not have been a problem under DOS, because
   DOS does not make use of all the signals within the parallel-port interface.
   However, some interface signals used to transmit data under OS/2 2.0 are not
   used when printing under DOS.

   You might need to purchase a new cable. You might want to use an "IBM
   approved" cable - one which has been verified as properly wired.

 o If you still cannot print, and you are convinced it is not a printer-driver
   problem, interrupt problem, or cable problem, there might be a problem with
   your I/O adapter. Some older parallel-port adapters fail to generate
   hardware interrupts; therefore, they will not work with versions of the OS/2
   operating system. These adapters usually work correctly under DOS, as DOS
   does not use hardware interrupts to print.  The OS/2 2.0 operating system
   waits for the printer to send an interrupt when the printer is ready for
   more data. If your adapter does not generate interrupts, it must be replaced
   if you want to print under OS/2 2.0. If your printer-buffer light
   illuminates, or prints one character and then displays an error message (or
   otherwise behaves erratically), you might have an interrupt problem.


ΓòÉΓòÉΓòÉ 10.4.3. Printer Stops Printing ΓòÉΓòÉΓòÉ

If your DOS application sending PostScript** output stops printing, do the
following: c.

  1. Cancel the print job that caused the printer to stop printing.

  2. Open the printer-object settings notebook to the Queue page.

  3. Turn off the Print while spooling check box.

  4. Resend the print job.


ΓòÉΓòÉΓòÉ 10.4.4. Print Job Damaged on Retry ΓòÉΓòÉΓòÉ

If you send a print job to an offline printer, and then retry the operation
when the printer is online by responding to the Retry message, your job might
be damaged.  To fix the problem, cancel the initial job, and resubmit it after
resetting the printer.


ΓòÉΓòÉΓòÉ 10.4.5. Printer Worked under DOS, but Not under OS/2 2.0 ΓòÉΓòÉΓòÉ

If your printer worked under DOS, but does not work under OS/2 2.0, there is
probably a problem with your hardware-interrupt level or printer cable. (Refer
to Unable to Print.)


ΓòÉΓòÉΓòÉ 10.4.6. Print Job Spooled but Does Not Print ΓòÉΓòÉΓòÉ

The spooler will not print a job until the application closes the print-data
stream. Some DOS applications do not immediately close the print-data stream.
If you see your print job as an icon with an arrow pointing to the document in
the Job Icon View window, the job will not print.  The arrow must point from
the document to the print device. This will not occur until the application
closes the data stream.

If the job does not print after 15 seconds, you might need to change a DOS
setting. By default, the PRINT_TIMEOUT DOS setting is turned ON and set to 15
seconds.  If, after 15 seconds, your job does not print, adjust the setting.
(Refer to Printing Starts Only When DOS Application Ends regarding the
LPTDD.SYS file.)


ΓòÉΓòÉΓòÉ 10.4.7. Printing Starts Only When DOS Application Ends ΓòÉΓòÉΓòÉ

If your DOS print job does not begin printing until the application is ended,
the application has not closed the data stream. Use the DOS_DEVICE DOS setting
to load the C:\OS2\MDOS\LPTDD.SYS device driver. Then, the PRINT_TIMEOUT DOS
setting can be used to close the print job without having to exit the
application.


ΓòÉΓòÉΓòÉ 10.4.8. Print Job Split into Several Spool Files ΓòÉΓòÉΓòÉ

If your DOS application print job is split into several spool files, you might
need to disable the spooler to correct the problem.  Some applications open and
close the printer data stream for every character, line, or page. Disabling the
spooler (using the Spooler object in the System Setup folder) is one way to
correct this problem. Another alternative is to upgrade the application by
contacting the manufacturer.  If the problem occurs with complex printouts, you
might increase the DOS setting PRINT_TIMEOUT value.


ΓòÉΓòÉΓòÉ 10.4.9. Can Print from DOS Application, but Cannot Print Elsewhere ΓòÉΓòÉΓòÉ

If you are printing from a DOS application, but are unable to print elsewhere
until you end the DOS application, your DOS application is accessing the
parallel-port hardware directly.  OS/2 2.0 prevents two or more applications
from simultaneously accessing the same parallel-port hardware.  The second
application must wait for the first application to end, even if the second
application is the OS/2 print object.


ΓòÉΓòÉΓòÉ 10.4.10. Printer Worked under Windows, but Not under OS/2 2.0 ΓòÉΓòÉΓòÉ

 o If your printer worked under a Windows operation, but does not work after
   installing OS/2 2.0, delete the printer driver and reinstall it under
   WIN-OS/2 using the WIN-OS/2 Control Panel.

 o If printing from a WIN-OS/2 session is slow, but acceptable everywhere in
   the system, you might need to set the priority level higher using the
   Options menu in the WIN-OS/2 Print Manager.


ΓòÉΓòÉΓòÉ 10.5. Printing from a WIN-OS/2 Session ΓòÉΓòÉΓòÉ

The following section describes considerations for customizing your system to
print from a WIN-OS/2 session.


ΓòÉΓòÉΓòÉ 10.5.1. LPTx and LPTx.OS2 Port Considerations ΓòÉΓòÉΓòÉ

If your printer is connected to LPTx or LPTx.OS2, be sure that the OS/2 spooler
is active and the WIN-OS/2 printer does not use the Print Manager.  (Disable
using the Printer icon in the WIN-OS/2 Control Panel.) When the OS/2 spooler is
active, WIN-OS/2 applications print directly to the OS/2 spooler. Therefore,
multiple print jobs can be spooled from one WIN-OS/2 session or multiple
WIN-OS/2 sessions. This does not apply to serial printers, because there is no
spooling for COM devices to the OS/2 spooler (only to WIN-OS/2 Print Manager).
If you are using LPTx but are unable to print from any other session, you must
use LPTx.OS2 for WIN-OS/2 printing.  If you are printing to a redirected port,
you must use LPTx.OS2.


ΓòÉΓòÉΓòÉ 10.5.2. Configuring an LPT3.OS2 Destination ΓòÉΓòÉΓòÉ

To enable support for LPT3.OS2, you need to configure an LPT3.OS2 destination
that you can select from the ports listbox in the WIN-OS/2 Control Panel.  You
must shut down your WIN-OS/2 session and edit the C:\OS2\MDOS\WINOS2\WIN.INI
file.  You need to add a "LPT3.OS2=" line following the "LPT2.OS2=" line in the
ports section of the file.  After saving the file, you can start the WIN-OS/2
session and Control Panel and then select the LPT3.OS2 destination.


ΓòÉΓòÉΓòÉ 10.5.3. Installing the IBM 4029 Laser Printer ΓòÉΓòÉΓòÉ

 o If you are installing the IBM4029 Windows PostScript printer driver for use
   in WIN-OS/2 sessions, do the following to avoid an invalid entry in the
   WIN.INI file:

     1. Select Control Panel in the WIN-OS/2 session.
     2. Select Printers.
     3. Select Add Printer.
     4. Select Unlisted Printer from the list of printers.
     5. Insert Printer Driver Diskette 4 in drive A.
     6. In the Files and Directories window, select A.
     7. Select PSCRIPT.DRV from the files list.  (This installs the PostScript
        driver.)
     8. Select Configure.
     9. Select the appropriate port.
    10. Select Setup.
    11. Select IBM4029 (17 font, 600 Dpi) from the list of printers.
    12. Select OK several times to remove the open windows.
    13. Exit the Control Panel.
    14. Save any changes; then exit the WIN-OS/2 session.

 o If you have problems printing with a 4029 printer in a WIN-OS2 session,
   change the WIN.INI file in the OS2\MDOS\WINOS2 directory. Several lines in
   the file refer to the 4029 printer; for example:

        IBM 4029 v52.3 (17 Fonts, 600 Dpi)

    Now change the comma (,) to a colon (:) as follows:

        IBM 4029 v52.3 (17 Fonts: 600 Dpi)


ΓòÉΓòÉΓòÉ 10.6. Network Printing ΓòÉΓòÉΓòÉ

 o To improve the performance of viewing the contents of a network printer
   object, use a long refresh interval or set the interval to 0 (no refresh).

 o If you move the network object from the desktop to another folder, the
   network printer-object template will not appear the next time you start the
   system. To make it reappear, move the network object back to the desktop and
   restart the system.

 o If you are unable to print from a DOS session to an LPT port that is
   redirected to a network printer, you might need to use the LPTDD.SYS device
   driver.  (Refer to Printing Starts Only When DOS Application Ends for more
   information.)


ΓòÉΓòÉΓòÉ 11. Video Graphics Support ΓòÉΓòÉΓòÉ

OS/2 2.0 fully supports EGA, and VGA. Because of the graphical user interface
provided by the Workplace Shell, using OS/2 2.0 in CGA mode will be difficult
and is not recommended. However, applications designed for CGA mode are
supported and can be run even when OS/2 2.0 is running in EGA, VGA, or SVGA
mode. The OS/2 installation program will correctly configure OS/2 2.0 and
WIN-OS/2 drivers for the 8514 display and the XGA* mode.

Resolutions above VGA (640 x 480 x 16 colors) are referred to as Super VGA
(SVGA).  The implementation of SVGA varies widely and requires different device
drivers for different resolutions, as well as for different adapters and
systems. All SVGA adapters are supported in VGA mode with the VGA driver
provided with OS/2 2.0.


ΓòÉΓòÉΓòÉ 11.1. Super VGA ΓòÉΓòÉΓòÉ

The base video system and virtual display device driver in OS/2 2.0 have been
enabled for some of the most popular SVGA chips and adapters.  This support is
required to switch between OS/2 Presentation Manager, DOS, or WIN-OS/2
applications.  Because of the many implementations and video modes, a limited
number of video boards have been tested.

The following Super VGA adapters have been tested and found to work with OS/2
2.0 for DOS applications that make use of SVGA modes:

 o Orchid** ProDesigner IIs by Orchid Technology (ISA and MCA versions)
 o Trident TVGA by Trident Microsystems, Inc. (8900b and c levels)
 o STB PowerGraph** VGA by STB Systems, Inc.
 o Video Seven VRAM II, by Video Seven
 o Boca Super VGA by Boca Research** Inc.
 o VGAWONDER XL** series by ATI Technologies, Inc.
 o Paradise VGA Professional by Western Digital Imaging

 VGA support is designed to be generic for the Trident, Tseng**, ATI, Headland,
 and Western Digital chipsets.  It is likely that there are many more adapters
 which are supported that have not been tested.

 The 8514/ULTRA** by ATI must be installed as an 8514 and as a primary display;
 it will default to high-resolution mode. You need to edit the following
 statement in your CONFIG.SYS file:

     DEVICE=\OS2\MDOS\VVGA.SYS
 to

     DEVICE=\OS2\MDOS\VSVGA.SYS

 Contact the manufacturer of your computer or SVGA video adapter to obtain
 device drivers and installation instructions if you want to run Windows or
 OS/2 applications in SVGA modes. Information about SVGA support will be
 available on CompuServe, the National Support Center Bulletin Board System,
 the OS/2 Bulletin Board System, as well as many video-board and system
 manufacturers' bulletin boards.

 Do NOT run the video-adapter test utility programs in OS/2 2.0 unless the
 manufacturer has explicitly verified that they run in OS/2 2.0.

 Some video adapters require that the computer's DOS BIOS initialize the video
 adapter correctly.  If you have one of these adapters, screen text might
 appear distorted in an OS/2 full-screen command prompt.  To remedy this, start
 a DOS full-screen session, type exit, and then switch back to the OS/2
 full-screen session; the text should appear normal.

 To automate this process, you can create a DOS batch file to run when you
 start your computer.  Add the following statement to STARTUP.CMD:

   START /FS /DOS DOSFS.BAT

 Create the file DOSFS.BAT and place the following statement in it:

   EXIT


ΓòÉΓòÉΓòÉ 11.1.1. SVGA ON Utility Program ΓòÉΓòÉΓòÉ

If you have one of the video adapters listed on the previous page and want to
run DOS or Windows applications that make use of SVGA, you must turn on OS/2
2.0 SVGA support.  The OS/2 Installation program detects the type of video chip
in the system; it cannot detect the type of adapter or system board that the
video chip has been implemented on.  You must determine that you have a
supported configuration, and then explicitly enable SVGA.

To enable SVGA, type the following at a DOS full-screen command prompt:

 SVGA ON

Then restart the system.

Note:  This does not apply to IBM PS/2 Micro Channel computers.


ΓòÉΓòÉΓòÉ 11.1.2. OS/2 SVGA Video Files ΓòÉΓòÉΓòÉ

 o OS2\SVGADATA.PMI

   This file indicates that SVGA support has been enabled with SVGA ON. The
   file contains data on the following:

    - The video chipset of your SVGA adapter.
    - The SVGA modes from the supported list your adapter is capable of
      setting.  The list of supported modes is:

       o 640 x 480/256 colors
       o 800 x 600/16  colors
       o 800 x 600/256 colors
       o 1024 x 768/16 colors
       o 1024 x 768/256 colors
       o 132 x 25 text
       o 132 x 43 or 44 text

    - The values in the video registers when the adapter is in each mode.  This
      data is used by the OS/2 operating system to save and restore the
      registers to their proper state when switching between sessions with
      different SVGA modes set. This data file must be generated by typing SVGA
      ON at a DOS full-screen command prompt, because SVGA ON sets all the
      possible modes using the BIOS of the video adapter, and then reads out
      the values of the registers into the .PMI file.  If SVGA ON is run from a
      DOS window, the video virtualization of the operating system takes over,
      and the BIOS does not set the SVGA modes properly. Even though two
   systems have the same video adapter, the same SVGADATA.PMI file does not
   work in both.  The SVGADATA.PMI file has to be specific to each
   adapter/display setup.

 o OS2\SVGA.EXE

   This is the utility program that generates the .PMI file and places it in
   the OS2 subdirectory.  The syntax is:

      SVGA ON|OFF|STATUS
   where ON creates the OS2\SVGADATA.PMI file and enables SVGA support, OFF
   deletes the .PMI file, and STATUS returns the chipset type that your adapter
   appears to be to the operating system.

 o OS2\DLL\DISPLAY.DLL

   This file determines what video resolution the desktop uses. This is the
   Presentation Manager display driver.  The equivalent file on a Windows
   system is the VGA.DRV (in the case of VGA) file.  For the first release,
   SVGA systems will have a VGA display driver installed on their system.
   Already, SVGA drivers are available from most of the main adapter
   manufacturers.

 o OS2\DLL\BVHSVGA.DLL

   This file is the Base Video Handler for the OS/2 operating system.  Any OS/2
   application that sets a video mode calls this DLL.  In most cases, however,
   the only application that sets any video modes is the Presentation Manager
   display driver and the MODE.EXE utility program (for setting 132-column
   modes).  The first time this DLL would be called is after the OS/2 bit-map
   logo appears (PM starts up then).  This DLL is specified in the CONFIG.SYS
   file as the following:

      SET VIO_VGA=DEVICE(BVHVGA,BVHSVGA)
   BVHVGA is used to set, save, and restore VGA modes; BVHSVGA is used for SVGA
   modes.

 o OS2\MDOS\VSVGA.SYS

   This is the virtual video device handler for DOS sessions.  All calls to
   change the video mode from a DOS session are handled through this driver.
   The job of this driver is to allow the user to set an SVGA mode, and when
   the user switches away, to save the current state of the video adapter (its
   registers and its video RAM).  Then, when the user returns to the DOS
   session, it restores the video adapter to its previous state.  When there is
   no .PMI file (SVGA is OFF), this driver acts like a VGA driver, except for
   adapter-specific code which ensures the VGA modes work correctly on the SVGA
   adapter. Therefore, even if you do not want SVGA, you will probably want
   VSVGA.

 o OS2\MDOS\WINOS2\SYSTEM\VGA.DRV
   OS2\MDOS\WINOS2\SYSTEM\SWINVGA.DRV

   These are the WIN-OS/2 full-screen and WIN-OS/2 window session drivers,
   respectively.  They determine which resolution WIN-OS/2 uses.


ΓòÉΓòÉΓòÉ 11.1.3. Additional SVGA Support Information ΓòÉΓòÉΓòÉ

 o Over time, more display adapters and PC systems that offer SVGA will be
   tested.  Refer to the bulletin boards mentioned previously, or to the
   manufacturers, for the latest support information.

 o To make use of SVGA modes, you also must install Windows and Presentation
   Manager video display drivers.

 o If you experience display errors on an SVGA-enabled system, try disabling
   SVGA support by typing SVGA OFF at a command line.  This will delete the
   SVGADATA.PMI file.  Then restart your system.

 o In some SVGA displays, if you switch to the PM desktop while the screen is
   still drawing, you might experience display errors on the PM desktop.
   Switch back to the SVGA screen, allowing the drawing to complete, and then
   switch back to the PM desktop.

 o Some screen resynchronization problems might exist in DOS or WIN-OS/2
   full-screen sessions.  The problem is with how some SVGA adapters handle
   switching. IBM has created a new VSVGA.SYS file to correct this.
   Specifically, the problem occurs most frequently with Tseng chipsets.  Video
   adapters using the Tseng ET4000 chipset with batch #TC6059AF have been
   identified as having this problem.  The VSVGA.SYS file dated 4/8/92 or later
   should solve this problem.

 o In the event of a TRAP000E error message when opening a DOS or WIN-OS/2
   session on systems with 4MB of memory and SVGA adapters, you need to obtain
   the VSVGA.SYS driver replacement from IBM.

 o In the event of a SYS3176 message when starting a DOS or WIN-OS/2 command
   prompt, try setting the HW_ROM_TO_RAM setting in the session to ON or
   changing the DOS_RMSIZE parameter in the session to 624 from the default
   640. If this does not work, the VSVGA.SYS fix from IBM might resolve the
   problem.

 o A virtual desktop is a Presentation Manager display driver that uses all of
   the adapter's video memory to store a desktop that is bigger than what is
   actually displayed. You could have 1024 x 1024 of desktop space, with only
   640 x 480 being displayed on the screen.  You move to other portions of the
   desktop by dragging the mouse to the edge of the screen, which scrolls the
   desktop. Because of the way OS/2 2.0 is designed, this is an extremely quick
   operation and will be very smooth, even on the slowest video adapters.  The
   PM driver must be coded to support virtual desktops, and Trident is
   currently the only chipset to support it.

 o Trident supports OS/2 2.0 and has SVGA presentation drivers available for
   their SVGA boards.  Trident's support number is 415-691-9211.  They also
   have support bulletin boards where these drivers are available.  For the
   West Coast, the number is 415-691-1016 and for the East Coast, the number is
   203-483-0348.

 o Orchid is working on OS/2 drivers for their video adapters. For more
   information, you can reach Orchid's bulletin board service at:

    - 510-683-0327 for 2400 baud, parameters n,8,1
    - 510-683-0555 for 9600 baud, parameters n,8,1
    - ATI now has SVGA drivers for OS/2 2.0.  Information is available using
      the ATI bulletin board service:

       416-756-4591 (2400 baud, N, 8, 1)

    The file names are ATIOS213.ZIP and WIN31ACC.ZIP.

    - A WIN-OS/2 window session has the ability to run Windows Version 3.0
      programs on the desktop.  The way it is achieved is by making a place in
      the desktop that the WIN-OS/2 window session driver writes to.  Special
      code must be put into both the window session driver and the display
      driver to support this. Trident has produced 800 x 600/16 WIN-OS/2 window
      session drivers, and has been the only one to produce SVGA support for
      WIN-OS/2 window sessions so far.
    - Questions about OS/2 support for adapters based on the S3 or TI**
      chipsets have been asked. Adapters which are coprocessed are the fastest,
      but also take the longest to develop software for.  No manufacturers have
      announced dates yet for support of any of these adapters.  You might want
      to contact the manufacturer for further information.
    - In the event of some corruption when returning to a WIN-OS/2 full-screen
      session, set your VIDEO_SWITCH_NOTIFICATION in the DOS Settings to ON.
    - Even in VGA, games in a DOS full-screen session are not optimized. Set
      your VIDEO_RETRACE_EMULATION in the DOS Settings to OFF.
    - Some DOS applications in a window have color corruption. This is a
      limitation of the VGA desktop.  The color palette of the DOS session has
      to be translated to PM, and the 640 x 480/16 desktop does not offer
      enough colors to do a good translation.  The best solution is to use a
      256 color PM driver or run the application in a DOS full-screen session.
    - The graphics of some applications are corrupted when displayed in a
      window. These applications are probably using a nonstandard VGA mode that
      the adapter can support, but that OS/2 2.0 does not.
    - When you have SVGA ON, you can:

       o Use 132 column modes in an OS/2 full-screen session
       o Take a window with an SVGA image in it and paste it to the Clipboard

    - To enable the Windows 3.0 SVGA drivers in WIN-OS2, update the SYSTEM.INI
      file to point to a new Windows display driver, or just copy over the
      VGA.DRV in the OS2\MDOS\WINOS2\SYSTEM directory.  Keep in mind, however,
      that a Windows session in SVGA mode will only work if you have set SVGA
      ON.
    - Many different SVGA boards have different interfaces and chipsets, each
      with their own characteristics.  Some boards perform better with SVGA
      OFF.


ΓòÉΓòÉΓòÉ 11.2. Dual Displays ΓòÉΓòÉΓòÉ

In multiple XGA configurations, when you switch from DOS to the desktop, your
system will not save and restore the hardware registers.

If your machine has an 8514/ULTRA adapter and an OS/2 2.0 supported SVGA
adapter, you will need to change the DEVICE= statement in your CONFIG.SYS file
from VVGA.SYS to VSVGA.SYS.


ΓòÉΓòÉΓòÉ 11.3. Laptop LCD or Monochrome Plasma Displays ΓòÉΓòÉΓòÉ

To change the color schemes for OS/2 system windows and create a more readable
display image, change the Scheme Palette as follows:

  1. Use your Reference Diskette or hardware Setup program to set your hardware
     to VGA color, if possible.
  2. Open the System folder.
  3. Select System Setup.
  4. Select Scheme Palette.
  5. Select the monochrome scheme in the right-hand column.

 This procedure will optimize the color scheme for gray-scale usage, and also
 provide a good set of colors for a VGA desktop presentation.


ΓòÉΓòÉΓòÉ 11.4. Inappropriate Font Metrics ΓòÉΓòÉΓòÉ

Several fonts have been enhanced in OS/2 2.0.  Some existing applications use
inappropriate font metrics to scale their text.  In some cases, the text
becomes clipped because it no longer fits in the available space.


ΓòÉΓòÉΓòÉ 11.5. WIN-OS/2 Window and Full-Screen Sessions ΓòÉΓòÉΓòÉ

When running a WIN-OS/2 full-screen session with an 8514 adapter in
high-resolution (8514.DRV) mode, do not switch to a different session while an
application is updating the screen or displaying the hourglass.

The following is a procedure for enabling WIN-OS/2 full-screen sessions to run
in high-resolution (XGA) mode while the Workplace Shell desktop and WIN-OS/2
window sessions run in medium-resolution (VGA) mode.  The procedure assumes you
are not familiar with the SYSTEM.INI and WIN.INI files.

Follow the instructions very carefully.  Otherwise, you could cause your
WIN-OS/2 sessions, both window and full-screen, to become inoperable.

  1. Install OS/2 2.0 for medium-resolution VGA.

     The next step requires that you make backup copies of your SYSTEM.INI and
     WIN.INI files. DO NOT SKIP THIS STEP. It is assumed that you have a
     diskette or tape backup copy of your system; instructions follow for a
     backup of the directory only.

  2. Back up the SYSTEM.INI and WIN.INI files.

     Open an OS/2 Window from the Command Prompts folder in the OS/2 System
     folder. At the C prompt, type the following and press Enter:

           CD\OS2\MDOS\WINOS2
           COPY WIN.INI WIN.BAK
           COPY SYSTEM.INI SYSTEM.BAK

     Before making changes to the files, be sure the desired high-resolution
     Windows device drivers and fonts are loaded in the system.

  3. Check the \OS2\MDOS\WINOS2\SYSTEM directory for the desired
     high-resolution display device driver.  In this example, the XGA.DRV
     device driver is used. Checking this directory reveals that this device
     driver is not loaded. (The device driver might be loaded already, if the
     system was installed in high-resolution mode and then Selective Install
     was run to return to VGA mode.)

     For XGA mode, the diskettes need to be searched for WINXGA and *G.FON.
     The following shows the sequence of entries:

           DIR A:WINXGA
           DIR A:*G.FON

     No XGA drivers were on this diskette, but one of the font files was.
     Although the font file is not in a bundle of files, it is still in packed
     format and must be unpacked.

     The files are packed with their standard target directory coded into the
     packed file. To copy the file to the system disk in the proper directory,
     just run the Unpack utility program.

           UNPACK A:SYMBOLG.FON

     This procedure continues until all of the scalable fonts are unpacked.
     These fonts are:

    o SYMBOLG.FON
    o TMSRG.FON
    o COURG.FON
    o HELVG.FON

     Eventually the WINXGA file is found by the dir a:WINXGA search. It
     contains the WIN-OS/2 XGA.DRV and three XGA fonts.

           UNPACK A:WINXGA

     With all of the required driver and font files on the system disks, the
     next step is to modify the SYSTEM.INI file.

  4. Edit the SYSTEM.INI file and find the following line:

           display.drv=vga.drv

  5. This line specifies the device driver WIN-OS/2 is to use in full-screen
     sessions. Change this line to point to the high-resolution device driver
     that was unloaded in the steps above. In this example, the device driver
     is XGA.DRV. The modified line should look like the following:

             display.drv=xga.drv

     Both SYSTEM.INI and WIN.INI have font entries that must be changed. In
     SYSTEM.INI, these entries are:

             fixedfor.fon=vgafix.fon
             oemfonts.fon=vgaoem.fon
             fonts.fon=vgasys.fon

     For XGA mode, these entries must be changed to:

             fixedfor.fon=xgafix.fon
             oemfonts.fon=xgaoem.fon
             fonts.fon=xgasys.fon

     In WIN.INI, the entries:

             Symbol 8,10,12,14,18,24 (VGA res)=SYMBOLE.FON
             Helv 8,10,12,14,18,24 (VGA res)=HELVE.FON
             Tms Rmn 8,10,12,14,18,24 (VGA res)=TMSRE.FON
             Courier 10,12,15 (VGA res)=COURE.FON

     must be changed to:

             Symbol 8,10,12,14,18,24 (XGA res)=SYMBOLG.FON
             Helv 8,10,12,14,18,24 (XGA res)=HELVG.FON
             Tms Rmn 8,10,12,14,18,24 (XGA res)=TMSRG.FON
             Courier 10,12,15 (XGA res)=COURG.FON

 When these changes have been made and the .INI files saved, the system is
 ready for running Windows applications in WIN-OS/2 window sessions (VGA mode)
 and WIN-OS/2 full-screen sessions (high-resolution mode).

 For 8514 displays, you must delete the following line from the CONFIG.SYS
 file:

     DEVICE=C:\OS2\MDOS\V8514A.SYS

 For 8514 displays, the files to find are:

 WIN8514 (contains 8514.DRV, 8514SYS.FON, 8514OEM.FON, and 8514FIX.FON)

 COURF.FON

 TMSRF.FON

 HELVF.FON

 SYMBOLF.FON

     Tip for programmers Windows application program developers should note
     that their debuggers work in full-screen sessions only.  If you have a
     dual-display setup (8514+VGA), install OS/2 2.0 for the 8514 as primary
     display with no secondary display. This will allow your Turbo Debugger for
     Windows (TDW) or CodeView for Windows (CVW) programs to run in a
     full-screen session on the VGA display while the WIN-OS/2 session runs
     full screen on the 8514. For CVW, make sure to use the /8 option. Quick C
     runs on the same display as WIN-OS/2.  If you use Quick C, you don't need
     a special video configuration.

     Installing OS/2 2.0 in this way will allow PM to run on the 8514, and your
     full-screen debugger to run on the VGA. It also will provide a "stereo"
     effect for all full-screen sessions; both the 8514 and VGA displays will
     show the same picture, unless a full-screen application takes advantage of
     video-specific features.


ΓòÉΓòÉΓòÉ 12. Hardware Support ΓòÉΓòÉΓòÉ

The following sections provide information about hardware device support in
OS/2 2.0.


ΓòÉΓòÉΓòÉ 12.1. Personal Computer Manufacturer Systems ΓòÉΓòÉΓòÉ

OS/2 2.0 is supported on personal computers with an 80386 SX (or compatible) or
later microprocessor, with at least 4MB of memory and a 60MB hard disk with
15MB - 30MB of free space.

IBM is currently testing personal computer manufacturer (PCM) systems for
compatibility with OS/2 2.0. The compatibility test verifies 18 key functions
of OS/2 2.0. Test results are based on selected model configurations provided
by the manufacturers.  While testing is continuing, current compatibility
information about tested systems is available through your dealer or Marketing
Representative, as well as through the following online services:

 o Prodigy**, Jump Computer Club, in Windows and OS/2 topic. (To join Prodigy,
   call 1-800-Prodigy.)

 o CompuServe, G IBMOS2, in Library 17, PCMTAB.TXT. (To join CompuServe, call
   the appropriate phone numbers for your area, or Membership Service at
   1-800-848-8199, and ask for representative

 o IBM National Support Center Bulletin Board System (NSC BBS).  This service
   is available 24 hours a day, on a toll-call basis, with no access charge, to
   anyone in the world who has a modem, asynchronous-communication programs,
   and a switched telephone line.  (The modem should be set for 8 data bits, 1
   stop bit, no parity, and the standard transmission speed from 1200 to 9600
   baud.)

   To access the NSC BBS, call [phone].

 o IBMLink.  Eligible customers can obtain installation and usage assistance
   through IBMLink Question Support.  To obtain information about eligibility,
   contact your local Branch Office or Marketing Representative.

 Note:  The compatibility test information is provided for information purposes
        only.  IBM MAKES NO WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE
        OPERATION OF THE PERSONAL COMPUTERS LISTED THROUGH THE ABOVE SOURCES.


ΓòÉΓòÉΓòÉ 12.2. SCSI Adapters ΓòÉΓòÉΓòÉ

 o ProCom+ SCSI disk adapters (Micro Channel) are not supported by OS/2 2.0.
   You should contact the manufacturer for any details on OS/2 support.

 o Some SCSI adapters have jumper pins which can be set to either synchronous
   or asynchronous mode. There have been noted problems such as no icons
   appearing or slow hard disk performance.  This can be attributed to the SCSI
   adapter and hard disk not being set to the same synchronous or asynchronous
   settings.  Either way, they must match.  Be sure these are set properly.

 o The early versions of the IBM 16-bit SCSI adapters might experience problems
   and report, erroneously, that the device is not functioning. This can be
   corrected by replacing the SCSI adapter with an adapter with updated
   microcode.


ΓòÉΓòÉΓòÉ 12.2.1. Adaptec and Future Domain SCSI Device Drivers ΓòÉΓòÉΓòÉ

Device support for the following Adaptec and Future Domain SCSI adapters is
shipped with OS/2 2.0.  When any of the following adapters is installed in a
workstation, its presence is normally detected automatically, and the
appropriate device support is subsequently installed.

For reference, the names of the device drivers that support each adapter are
provided in the following table.

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Γöé Adaptec AHA 1510                       Γöé AHA152X.ADD                           Γöé
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Γöé Adaptec AHA 1520/1522                  Γöé AHA152X.ADD                           Γöé
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Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé Future Domain TMC-850/860/875/885      Γöé FD8XX.ADD                             Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé Future Domain TMC-1660/1670/1680       Γöé FD16-700.ADD                          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé Future Domain MCS-600/700              Γöé FD16-700.ADD                          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé Future Domain TMC-850IBM               Γöé FD850IBM.ADD                          Γöé
ΓööΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÿ

For the Adaptec 1542B SCSI card to run properly, set the default data rate to
5.

The TMC-850/860/875/885 and TMC-850IBM adapters will not be detected when the
adapter's BIOS is disabled.  To install this support in your system follow
these steps:

  1. Locate Installation Diskette 8, which contains the file DASDDRVS.

  2. Insert the diskette in drive A.

  3. Change the current directory to the root directory of the startup drive.

  4. Type:

            UNPACK A:DASDDRVS \OS2 /N:xxxxxxxx.ADD

     Where xxxxxxxx.ADD is the file name of the device-driver file you want to
     install.

  5. Add the following line to the CONFIG.SYS file:

           BASEDEV=xxxxxxxx.ADD

  6. Restart the system.


ΓòÉΓòÉΓòÉ 12.2.2. OS2SCSI.DMD Device Driver ΓòÉΓòÉΓòÉ

Earlier versions of the OS/2 operating system used the device driver SCSI.SYS.
This has been replaced by OS2SCSI.DMD. OS2SCSI.DMD is provided in the OS2
directory of the startup partition. Replace the old CONFIG.SYS entry
"DEVICE=SCSI.SYS" with "BASEDEV=OS2SCSI.DMD."  Normally, this is done
automatically, but inspect your CONFIG.SYS file if you suspect SCSI problems.

The OS2SCSI.DMD device driver is required for a number of SCSI CD-ROM devices,
SCSI read/write optical devices, and SCSI tape devices.


ΓòÉΓòÉΓòÉ 12.2.3. SCSI CD-ROM Support ΓòÉΓòÉΓòÉ

The SCSI CD-ROM support built into OS/2 2.0 has some manufacturer-specific
dependencies at this time. Support has been verified for IBM and Toshiba SCSI
CD-ROM drives.  If your CD-ROM is either SCSI with no other devices attached or
is non-SCSI, you might get it to work by using an external DOS session (VMBOOT
by using the DOS Program setting, DOS_STARTUP_DRIVE ). Information about the
support and verification of additional manufacturers' drives will be made
available at a later date.


ΓòÉΓòÉΓòÉ 12.2.4. SCSI Removable Media Support ΓòÉΓòÉΓòÉ

Full-function support is not yet available for SCSI hard disk drives that are
removable media.  Examples of this class of device include the Bernoulli drives
manufactured by Iomega**, and the removable-media drives manufactured by
SyQuest Technology.

Although OS/2 2.0 recognizes these drives, it will treat them as large
diskettes.  You will be able to format for the FAT file system only. You will
not be able to partition or start up from this medium, and partitioned
removable-media drives will not be recognized.

If the IBMINT13.I13 driver is used to control these units, the drive will be
treated as a hard disk.  In this case, the cartridge must be in the drive at
startup time. Use the Shut down choice on the desktop pop-up menu to remove the
cartridge from the drive.

Bernoulli 44MB and 89MB drives work if connected to Adaptec, Future Domain,
IBM, or any adapter other than the Bernoulli adapter. The drive will work as a
large diskette but cannot be used as a startup drive. Customers should call
Iomega for status on an update for their

If Seagate SCSI controller model ST-01 or ST-02 is present, it must be the only
drive controller present.  Conflicts exist between this controller and MFM and
RLL hard disk controllers.

If you experience some problems with a Western Digital WD7000 SCSI adapter,
contact Future Domain for assistance.


ΓòÉΓòÉΓòÉ 12.2.5. SCSI Usage Tips ΓòÉΓòÉΓòÉ

The following table provides tips on usage and potential compatibility problems
with the microcode levels on various adapters and devices.

ΓöîΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÉ
Γöé                 ADAPTER                Γöé                  TIP                  Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé All Adaptec adapters                   Γöé o   Might produce contention problems Γöé
Γöé                                        Γöé     with the diskette-drive con-      Γöé
Γöé                                        Γöé     troller on fast computers.        Γöé
Γöé                                        Γöé o   Do not support drives of 1GB or   Γöé
Γöé                                        Γöé     larger.                           Γöé
Γöé                                        Γöé o   Must have SCSI hard disks config- Γöé
Γöé                                        Γöé     ured as SCSI target ID 0 or 1 to  Γöé
Γöé                                        Γöé     be able to start up from that     Γöé
Γöé                                        Γöé     hard disk.                        Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé IBM SCSI                               Γöé If you experience intermittent data   Γöé
Γöé                                        Γöé errors with earlier IBM SCSI          Γöé
Γöé                                        Γöé adapters, you might need to upgrade   Γöé
Γöé                                        Γöé them.  If you have IBM SCSI FRU P/N   Γöé
Γöé                                        Γöé 15F6561, obtain ECA032.  If you have  Γöé
Γöé                                        Γöé IBM SCSI with cache FRU P/N 64F0124,  Γöé
Γöé                                        Γöé obtain ECA027.  These adapters are    Γöé
Γöé                                        Γöé standard in 8565 models 061 and 121   Γöé
Γöé                                        Γöé and 8580 models 121, 131, A21, and    Γöé
Γöé                                        Γöé A31.                                  Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé Adaptec AHA-154x                       Γöé Drive: IBM 0661 - 320MB SCSI          Γöé
Γöé                                        Γöé                                       Γöé
Γöé                                        Γöé Adapter BIOS will not recognize the   Γöé
Γöé                                        Γöé drive as Target 0 or 1 (Drives 80,    Γöé
Γöé                                        Γöé 81).  For OS/2 2.0, the drive can be  Γöé
Γöé                                        Γöé used but not as a startup drive.      Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé Adaptec AHA-174x                       Γöé Drive: IBM WDS-3180 - 80MB SCSI, IBM  Γöé
Γöé                                        Γöé WDS-3160 -160MB SCSI                  Γöé
Γöé                                        Γöé                                       Γöé
Γöé                                        Γöé Adapter will not recognize these      Γöé
Γöé                                        Γöé drives when configured in standard    Γöé
Γöé                                        Γöé mode (AHA-154x emulation).  Instead,  Γöé
Γöé                                        Γöé the AHA-174x adapter should be con-   Γöé
Γöé                                        Γöé figured in enhanced mode.  This mode  Γöé
Γöé                                        Γöé is supported by the OS/2 2.0 drivers, Γöé
Γöé                                        Γöé and the problem does not occur when   Γöé
Γöé                                        Γöé the adapter is operating in enhanced  Γöé
Γöé                                        Γöé mode.                                 Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé Future Domain TMC-850/860/875/885      Γöé System: IBM Models 35 and 40          Γöé
Γöé w/BIOS revision level 7.0.  Future     Γöé                                       Γöé
Γöé Domain TMC-1660/1670/1680 w/BIOS       Γöé When the Future Domain adapter is     Γöé
Γöé revision level 2.0.                    Γöé controlling the startup diskette, it  Γöé
Γöé                                        Γöé will produce the message, "Disk read  Γöé
Γöé                                        Γöé error has occurred" when you attempt  Γöé
Γöé                                        Γöé to start the Installation Diskette.   Γöé
Γöé                                        Γöé Contact Future Domain for a free BIOS Γöé
Γöé                                        Γöé upgrade.                              Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé Seagate ST-01, ST-02                   Γöé Causes contention with MFM and RLL    Γöé
Γöé                                        Γöé drives.  The ST-01 or ST-02 should be Γöé
Γöé                                        Γöé the only drive controller installed.  Γöé
Γöé                                        Γöé This problem is being investigated.   Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
Γöé Western Digital WD7000                 Γöé Newer adapters seem to be supported   Γöé
Γöé                                        Γöé while earlier ones are not.  Western  Γöé
Γöé                                        Γöé Digital is now owned by Future        Γöé
Γöé                                        Γöé Domain.  Contact Future Domain for    Γöé
Γöé                                        Γöé assistance.                           Γöé
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ΓòÉΓòÉΓòÉ 12.2.6. AMI and CEI SCSI Adapters ΓòÉΓòÉΓòÉ

AMI Fast Disk and AMI Fast Disk II SCSI adapters are incorrectly recognized as
Adaptec adapters.  The CEI Cumulus C5640B SCSI Micro Channel adapter has the
same problem.  If you have one of these adapters in your system, do the
following:

 o At the final restart after the installation is completed, delete from the
   CONFIG.SYS file any line with "BASEDEV=AHA1xxx.ADD" (where x can be any
   character).
 o Ensure the line "BASEDEV=IBMINT13.I13" appears in the CONFIG.SYS file. This
   line should have been placed there by system installation.


ΓòÉΓòÉΓòÉ 12.2.7. Always Technology SCSI ΓòÉΓòÉΓòÉ

If you are experiencing OS/2 problems either at installation time or after,
(such as a TRAP 000D error) and your system has an Always Technology IN-2000
SCSI adapter, the BIOS on the adapter might be the problem.  If the BIOS
revision level is 3.06A or 3.20 (as shown during the system self-test), you
should get the BIOS on the adapter upgraded.  The current BIOS level is
VCN:1-02 and works with OS/2 2.0.  If you require this upgrade, you might also
need an upgrade to a companion 8-pin serial PROM chip which must have a
revision level of 2.5-2.7.  Always Technology support can be reached at
818-597-9595.


ΓòÉΓòÉΓòÉ 12.3. Additional Device Support Information ΓòÉΓòÉΓòÉ

The following contains useful information about OS/2 2.0 support for the
specified devices.


ΓòÉΓòÉΓòÉ 12.3.1. Bernoulli Device Drivers ΓòÉΓòÉΓòÉ

If you are experiencing a problem installing your new Bernoulli device driver,
call the Iomega Corporation support group at 1-800-456-5522 and ask for an OS/2
technician.


ΓòÉΓòÉΓòÉ 12.3.2. HP Scanjet ΓòÉΓòÉΓòÉ

If you receive an error message saying that you cannot access your HP scanner,
and you are using an ISA (AT-style) bus machine, your adapter switches need to
be set to 1010.

If you are using a PS/2 computer, you must use the Reference Diskette to set
the adapter to ROM addresses C8000 - CBFFF and I/O addresses 268 - 26F. In both
cases, you also need to set the DOS Setting for the DOS session for
EMS_FRAME_LOCATION to Auto.


ΓòÉΓòÉΓòÉ 12.3.3. Tape Drives ΓòÉΓòÉΓòÉ

The following describes IBM and non-IBM tape drives that work in conjunction
with OS/2 2.0.


ΓòÉΓòÉΓòÉ 12.3.3.1. Adapter or SCSI ΓòÉΓòÉΓòÉ

The only tape drives that have been tested at this point are IBM tape drives.
If no other device is connected to the SCSI bus on its adapter or the tape
adapter, then you might be able to get your drive to work in an external DOS
(VMBOOT) session.

If the tape drive worked under OS/2 version 1.x and the device is written to
ASPI, IBM is currently working on support for your device. IBM does not provide
third-party device drivers for peripherals.  Refer to your peripheral
manufacturer for OS/2-specific support.


ΓòÉΓòÉΓòÉ 12.3.3.2. Diskette Based ΓòÉΓòÉΓòÉ

IBM or IRWIN tape drives are supported.  Programs are PMTAPE or PS2TAPE.  Easy
Tape from Maynard Backup Systems is scheduled for future release. Contact
Maynard for information.


ΓòÉΓòÉΓòÉ 12.3.3.3. Colorado Jumbo ΓòÉΓòÉΓòÉ

For Colorado Jumbo tape drives connected to a diskette-drive controller, you
must set up a DOS Startup session from a diskette image and run the tape backup
program from it.  To do this, you need to refer to the topic "Starting DOS from
an image file" in the Master Help Index.

The Colorado Jumbo Tape program allows you to specify some hardware and
software settings to be used when backing up files.  The Concurrent Disk/Tape
operation option must be set to No. To change the option, start the program and
select the Utilities menu (F3); then select Software Setups (F6).  Change the
option to N.

The Colorado company is developing an OS/2-specific version of their program.
For more information, contact Colorado.


ΓòÉΓòÉΓòÉ 12.3.3.4. Mountain ΓòÉΓòÉΓòÉ

The Mountain company is developing an OS/2-specific version of their program.
For more information, contact Mountain at 1-800-458-0300.


ΓòÉΓòÉΓòÉ 12.3.4. IBM PS/2 Model 30-286 Upgrades ΓòÉΓòÉΓòÉ

IBM PS/2 Model 30-286 upgrades to a 386 microprocessor are not supported.


ΓòÉΓòÉΓòÉ 12.3.5. 50 MHz Systems ΓòÉΓòÉΓòÉ

There have been some intermittent problems using 50 MHz systems with AT-style
bus computers with a mouse.  The mouse can get out of synchronization. Input
will function through the keyboard and the mouse, but to avoid possible
problems, shut down the system and restart to resynchronize the mouse.


ΓòÉΓòÉΓòÉ 12.3.6. Logitech 3-Button Mouse ΓòÉΓòÉΓòÉ

The Logitech 3-button bus mouse is supported as a 2-button mouse.  It is
treated as a Microsoft 2-button bus mouse.

A Logitech serial mouse with 3 buttons behaves as expected in DOS sessions. In
a Presentation Manager session, however, there might be different and more
limited functions assigned to the buttons.  There are no standards for the
functions of 3-button mice.


ΓòÉΓòÉΓòÉ 12.3.7. Aox Systems ΓòÉΓòÉΓòÉ

If your computer has an Aox** add-in microprocessor adapter card and you
encounter problems either installing or starting up your OS/2 system, you can
call the Aox Corporation and ask for the latest "flash-prom" code upgrade.


ΓòÉΓòÉΓòÉ 12.3.8. PerStore ΓòÉΓòÉΓòÉ

PerStore drive controllers are not supported.


ΓòÉΓòÉΓòÉ 12.3.9. Interrupt Problems on an ISA System ΓòÉΓòÉΓòÉ

On an ISA system, having a shared interrupt-request line can cause problems.
ISA systems have what are called edge triggered interrupts, whereas Micro
Channel and EISA systems use level sensitive interrupts. Edge triggered
interrupts can only be sensed for a very short period. If a second interrupt
arrives from another adapter while the first interrupt is still being
processed, the second interrupt will be lost. In your computer system, this
situation can lead to various difficulties, such as printers that do not seem
to print smoothly or reliably, or communications sessions where some characters
are getting lost.

However, with single-tasking systems such as DOS, the two adapters that are
sharing the interrupt might never cause any real problems because they might
never be in use at the same time. However, OS/2 2.0 presents a different set of
problems. If you have multiple serial communications adapters, there is a
greater probability that you might try to use two or more of them at the same
time.  If some of them have previously been set up using shared interrupts,
problems can occur that probably didn't happen in DOS.

OS/2 2.0 can detect that an interrupt line is shared and will not allow
simultaneous use.  Assume that COM1 and COM3 are sharing Interrupt Request line
4 (IRQ4). If you try to use both COM ports at the same time, the OS/2 operating
system will not allow the second one to start. A well-written OS/2
communications program will recognize that the port cannot be opened and an
error message will be displayed. However, a DOS program is unprepared to
respond to this unfamiliar situation.  It will probably suspend, waiting for
the port that will not open.

Another potential source of trouble is having multiple hardware adapters that
are sharing the same I/O address.  The various hardware adapters in your
computer must have their own addresses.  Consider what might happen, for
example, if the commands that were meant for your printer were instead routed
to your disk drive.

The solution for all of these problems is to ensure that all your hardware
adapters have their own unique I/O addresses and IRQ assignments.


ΓòÉΓòÉΓòÉ 12.3.10. Communication Ports Accessed by DOS Application Programs ΓòÉΓòÉΓòÉ

When COM_DIRECT_ACCESS is set to On, DOS programs use VCOM.SYS to directly
access communication ports. COM_DIRECT_ACCESS enables LapLink III, FastLynx,
FSDUAT, AS/400 Asynch Router, MS Word to work in a DOS session.  However,
because buffers in COM.SYS cannot be used, characters are sometimes lost, and
some programs experience difficulties from the lack of buffering.  Therefore,
on most DOS programs, it is a good idea to set COM_DIRECT_ACCESS to Off as its
default setting.

COM_SELECT enables a DOS session to select and use one communication port.
Communication ports that are not selected are hidden from the DOS session.
There are some DOS programs that take over every available communication port,
such as LapLink Pro.  If LapLink Pro and another program that accesses a
communication port are executed at the same time, it is necessary to set
COM_SELECT to All as its default setting.


ΓòÉΓòÉΓòÉ 12.3.11. Communication Port Is Not Recognized or Does Not Work ΓòÉΓòÉΓòÉ

Most problems with Interrupt Request (IRQ) lines and I/O address settings occur
on an AT bus (ISA) computer as a limitation of the hardware.  IRQ lines can be
shared on a micro channel (MCA) computer provided the adapter card is MCA
compatible and is configured with the Reference Diskette.

The follow provides some solutions for your communications problems:

 o Verify that all IRQ levels and I/O addresses are unique for every adapter
   card.  The normal problem is that communication adapters, such as internal
   modems, FAX machines, etc., use COM3 and IRQ4, which are already in use by
   COM1.  You MUST change the IRQ on the adapter card to one that is not in
   use. Refer to the documentation that came with the adapter card.

 o Verify that the correct parameters are being passed to the COM.SYS driver in
   the CONFIG.SYS file. Refer to Communication Ports Accessed by DOS
   Application Programs.

 o Obtain the latest OS/2 2.0 communication drivers.

 o During boot, if the message COMx not installed because Interrupt is already
   in use appears, ensure there is no IRQ conflict with other device drivers or
   hardware.

 o If the system (AT bus or MCA) boots without an error but the communication
   ports are not working, type the following at an OS/2 command prompt:

         MODE COMx
   Where x is the problem communication port.  If a message appears indicating
   the COMx port is not installed, check for IRQ conflicts.

   Note:  If the mouse is on a communication port, the message SYS1620 COM port
          specified is not installed appears.

 o If the program is a DOS communication program, set DOS_SETTINGS to the
   following:

    COM_HOLD                 On

    COM_DIRECT_ACCESS        On or Off*

    COM_Select               Specified COMx*

    DOS_DEVICE               X:\OS2\MDOS\COMMDD.SYS**

    HW_ROM_TO_RAM            On

    HW_TIMER                 On

    IDLE_SECONDS             60

    IDLE_SENSITIVITY         100

   *Requires the latest device drivers.  Refer to Communication Ports Accessed
   by DOS Application Programs.

   **The DOS_DEVICE (COMMDD.SYS device driver) might require more than one
   device driver depending on the program.  For example, Intel's SatisFAXtion
   requires a device driver loaded into each DOS session that uses an adapter.
   The COMMDD.SYS device driver is usually required only for earlier DOS
   communication programs. Do not use DOS_DEVICE for every DOS communication
   session; use it only if it resolves the problem.

 o To provide a higher priority to all communication programs, edit the
   following in the CONFIG.SYS file:

         PRIORITY_DISK_IO:   NO
         MAXWAIT:                  1

 o Some DOS programs open all the communication ports.  If this occurs, use the
   COM_SELECT DOS property (see Communication Ports Accessed by DOS Application
   Programs) in all DOS communication sessions.


ΓòÉΓòÉΓòÉ 12.3.12. COM3 or COM4 Support on an ISA System ΓòÉΓòÉΓòÉ

The original ISA computer (the IBM Personal Computer AT) allowed for the
definition of up to four serial communication ports.  However, there has never
been any hardware architectural standard that defined the I/O port addresses or
IRQ lines associated with communication ports 3 or 4.

Over the years, a convention has developed that places the port addresses for
COM3 and COM4 at 03E8 and 02E8 respectively.  This is a generally accepted
convention, but not a standard.  Check the documentation and the settings of
the adapters in your system to verify your hardware environment.

After you have checked and set the I/O and IRQ values on your COM ports or
internal modems, you must add this information to the communications
device-driver (COM.SYS) statement in the CONFIG.SYS file.

You might also need to tell your communications program where the COM ports
are.  ProCom software, for example, has a configuration screen that enables you
to specify these settings.  If the program, operating system, and hardware are
not in agreement, then the program will not run.

OS/2 COM ports do not need to be defined in sequence.  It is acceptable to have
a COM4 without having a COM3.  DOS, however, might have difficulty if there is
a gap in the port definition.  To avoid confusion for DOS, you can define COM
ports that do not have any physical adapters attached in the COM.SYS statement.
These substitute definitions will serve as placeholders.  COM1 and COM2 are
assumed to have standard values and do not need to be explicitly set up unless
you want to set some nonstandard values to accommodate your particular
configuration.

To enable COM3 or COM4 on an ISA system, place the following in the CONFIG.SYS
file:

DEVICE=X:\OS2\COM.SYS (n,a,i) (n,a,i)
where:

 X    is the drive where OS/2 is installed.
 n    is the communication port that you are attempting to access.
 a    is the communication port I/O address (for example, 03E8 and 02E8).
 i    is the IRQ level, which is usually a jumper setting on the I/O adapter.
 For example, to specify that COM3 is at address 03E8 on IRQ5 and that COM4 is
 at address 02E8 on IRQ10, use the following statement (assuming that OS/2 is
 installed on drive C):

        DEVICE=C:\OS2\COM.SYS (3,03E8,5) (4,02E8,10)
 The I/O address and IRQ level should be noted in the documentation that came
 with your adapter.  Either or both might be fixed values or can be set to a
 range of values via jumpers or switches.  In some cases you might find that
 the values are fixed or that the range of settings available to you is
 insufficient to avoid the sharing conflict.  In that case, you must purchase a
 different, more versatile adapter or accept that you cannot use both adapters
 at the same time.


ΓòÉΓòÉΓòÉ 12.3.13. Setting the Interrupt Request (IRQ) Level on an ISA System ΓòÉΓòÉΓòÉ

The following information will help you determine what IRQ settings you can use
for COM3 or COM4 port adapters to avoid shared interrupts.

On an ISA machine there are a total of 15 IRQ levels available.  Many of these
are already being used.  Most are already in use because they are the the
standard settings for the more common devices.  These standard settings are as
follows:

 IRQ Level      Device Associated

 0              System Timer

 1              Keyboard

 2              Secondary Interrupt Controller  (see note)

 3              COM2 (Serial Communications Port 2)

 4              COM1 (Serial Communications Port 1)

 5              LPT2 (Parallel Port 2)

 6              Diskette

 7              LPT1 (Parallel Port 1)

 8              Real-time Clock

 9              open

 10             open

 11             open

 12             open

 13             Math Coprocessor

 14             Hard Disk

 15             open

 Note:  On the IBM-AT (ISA bus), the IRQ9 pin is identical with the IRQ2 pin on
        the original IBM-PC.  If you have an earlier, 8-bit adapter whose
        documentation states that it uses IRQ2, be aware that this will
        actually be interpreted as IRQ9 when plugged into the 16-bit ISA bus.

 The IRQ levels shown as Open have no established, standardized use. When
 setting the IRQ values on your COM3 or COM4 ports, you are likely to find
 these levels available to use without conflict with some other adapter.
 Furthermore, if you don't have two parallel ports installed, IRQ5 might be
 usable for some other purpose, such as COM3 or COM4. Be cautious about doing
 this because it might cause a problem later if you decide to install a second
 parallel port.  In addition, some other nonstandard device might already be
 using IRQ5.

 When trying to manage the IRQ levels of your various hardware adapters to
 avoid conflicts, you might find that your 8-bit adapters cause problems.
 Except for IRQ9, only 16-bit adapters are configurable to use IRQ levels
 higher than 7.  Notice that IRQ table shows that the low-numbered IRQ lines
 already have some standard function assigned. It might be that your only
 alternative for avoiding some IRQ conflicts is to purchase a more versatile
 16-bit adapter.

 If you have nonstandard 8-bit adapters, be especially careful of interrupt
 conflicts.  For example, the SoundBlaster adapter is configured at the factory
 to use IRQ7. IRQ7, however, is the standard assignment for LPT1, the first
 printer port. This conflict might not be apparent with DOS because DOS
 printing typically does not use the interrupt line.  OS/2 2.0, however,
 requires it, and the hidden conflict can become the source of printing
 problems.  It is also fairly common to discover that the interrupt feature on
 your parallel-port adapter does not work.  In DOS, this might not have any
 effect.  In OS/2 2.0, however, your printer might be very erratic or not work
 at all.


ΓòÉΓòÉΓòÉ 12.3.14. Parallel-Port-Attached Device ΓòÉΓòÉΓòÉ

 o If you have a parallel device (for example, a tablet system, LAN adapter, or
   SCSI device) that does not work in a DOS session, it might be because
   interrupt IRQ7 is not reflected in the session.  Your device might attempt
   to use the parallel-port feature and is prevented from doing so. OS/2
   developers are working on a solution for this limitation.

 o Some security devices (known as dongles) attached to a parallel port do not
   work properly with OS/2 2.0.  The DOS program that uses the device can start
   from one DOS session only. An error message appears when you try to start
   additional copies of the program.  You can press Ctrl+Alt+Print Screen to
   release access to the parallel-port program prior to starting the second
   copy of the DOS program.

 o Make sure you are using cables that are properly shielded and wired.  (For
   more information, refer to Unable to Print.)


ΓòÉΓòÉΓòÉ 12.3.15. Fax Adapters ΓòÉΓòÉΓòÉ

When certain fax adapters are operating as ordinary modems, they might operate
correctly yet fail to work correctly as a fax device in a DOS session. The
probable cause of the trouble is the VCOM.SYS device driver. VCOM.SYS might be
introducing timing distortions into those hardware commands that are used to
control the fax device but are not a part of normal asynchronous
communications.

Because there are no standards established for fax controls, it might be that
the only solution is to acquire an OS/2-based fax device driver and program.
Your fax adapter manufacturer might have information on sources and
availability of OS/2-based program.

Without purchasing new software, you can try removing the VCOM.SYS statement
from your CONFIG.SYS file.  This might allow your fax adapter to work properly
but might have other undesirable side effects.  One of the functions of
VCOM.SYS is to provide a performance assist.  Without VCOM.SYS, you might have
to use a reduced baud rate.  Also, some programs, such as Prodigy, will not run
without it. Therefore, while removing VCOM.SYS is all right in some instances,
it might not be the right action for you.

If you have an ISA bus system, you might consider making changes to the fax
adapter so that only part of your system detects it. Then, place all operation
into a single DOS session.  This is possible on an ISA system if you can set up
your fax adapter as COM3 or COM4.  Since there are no standards for COM3 or
COM4 on an ISA system, OS/2 2.0 will not recognize the adapter unless it is
defined for the system in the CONFIG.SYS file (See the section "COM3 or COM4
Support on an ISA System" found earlier in this chapter).

To set up this configuration, set the hardware switches on the fax adapter to
indicate either COM3 or COM4.  Use a setting that is available and that does
not conflict with other adapters.  Leave VCOM.SYS in your CONFIG.SYS definition
but do not define the fax adapter settings to the COM.SYS device driver.  When
OS/2 2.0 starts up, it will not recognize the fax adapter, but the normal
communications ports will still get the benefit of having VCOM.SYS available.

Next, set up a DOS session so that it loads the DOS programs that you use for
faxing and also the DOS device driver used to control the fax adapter if it
came with a special driver.  Check your documentation to be sure.  This single
DOS session should now be able to operate your fax adapter normally.

In some cases, this still might not work.  If the DOS program treats the
adapter as a COM port instead of directly accessing the hardware, then DOS will
not recognize the adapter either.  The only problem with this configuration is
that this single DOS session controls the adapter. Other DOS or OS/2 sessions
will not be able to access it at all.

IBM is working on a fix to alleviate this problem, but the best solution is to
use OS/2-specific device drivers and programs, especially where performance is
critical.


ΓòÉΓòÉΓòÉ 12.3.16. PS/2 External 5.25-Inch 1.2MB Diskette Drive ΓòÉΓòÉΓòÉ

If you cannot get the external 5.25-inch 1.2MB diskette drive to work on a PS/2
computer, install the device driver that comes with the drive into the OS2
directory in the startup partition.  The device driver is called EXT5DD.SYS.
Change your CONFIG.SYS file statement to read \OS2\EXT5DD.SYS instead of
\OS2\EXTDSKDD.SYS.


ΓòÉΓòÉΓòÉ 12.3.17. IBM PS/2 Model 90 or 95 ΓòÉΓòÉΓòÉ

If you are experiencing problems with your Model 90 or 95, ensure your system
is at the latest engineering change (EC) level. Your IBM service representative
can assist you.

If your Model 90 or 95 is a 33 MHz system and you are having intermittent
difficulty identifying memory parity errors such as TRAP 0002, forcing you to
restart your system, then ECA053 might apply.  If your microprocessor card has
part number 84F9356, contact your IBM representative to assist you with a
replacement.

If your Model 90 is experiencing intermittent memory errors, ECA084 might apply
if the part number of your memory riser card is N33F4905 or 84F9356.  Again,
your IBM representative can assist you with a replacement.

For both Model 90 and 95 computers, you must ensure that you have matched pairs
of single inline memory modules. This means that each pair of single inline
memory modules, as described in your technical reference manual, must be
matched in memory size and speed.  Mixing these modules can cause some
computers to report memory errors.


ΓòÉΓòÉΓòÉ 12.4. Formatting Diskettes ΓòÉΓòÉΓòÉ

If you have a non Micro Channel system with a 5.25-inch drive, and its 3.5-inch
drives all support media sense, your 5.25-inch drive will format diskettes at
720MB.  Previously formatted 1.2MB diskettes will read and write correctly.  A
fix for this problem can be obtained from the electronic bulletin board
described in Chapter 2 "Service and Support Information".


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Trademark of the IBM Corporation.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Trademark of the IBM Corporation


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Trademark of the IBM Corporation


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Trademark of the IBM Corporation


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Trademark of the IBM Corporation


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Trademark of the IBM