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- $k(P*(.$0/294
- ?E?s?IEXPLANATION
- Your COMDEV.INI file is either missing or is in use by another
- application, such as an editor.
-
- Warning: There is no need to edit your COMDEV.INI file. The
- Remote Access Setup program automatically writes the required
- information to the file, and manual editing can result in a
- corrupt file and lost data.
- ACTION
- Ensure that the COMDEV.INI file, located in your LAN Manager
- directory, is not in use by another application. If it is,
- close the application. If not, run the Remote Access Setup
- program to remove and reinstall Remote Access, then restart
- your computer.
- IEXPLANATION
- You must load the Remote Access drivers before typing RASPHONE
- or RASDIAL.
- ACTION
- At the DOS command line, type RASLOAD to load the Remote Access
- drivers. If you are running the Microsoft Windows graphical
- environment, you must exit the Windows graphical environment
- prior to typing RASLOAD.
- IEXPLANATION
- The Remote Access server was configured to accommodate a
- specific number of NetBIOS names from your computer.
- ACTION
- Contact your system administrator to determine the number of
- NetBIOS names the Remote Access server will accept from your
- computer.
- If you are running the Lan Manager workstation service only,
- type NET NAME to see how many names have been registered
- by the workstation service. Try deleting some of the names
- listed. For more help on using the NET NAME command, type
- NET NAME /HELP. If you are running multiple network
- applications, try stopping some of them.
- IEXPLANATION
- One of the following may be true:
- - Your modem is incompatible with the modem on the
- Remote Access server.
- - There is excessive static on the phone line.
- - The Remote Access server is no longer running.
- - A NetBIOS error has occurred on your asynchronous protocol
- driver.
- ACTION
- Try to connect again. If the problem persists, contact your
- system administrator.
- IEXPLANATION
- The LAN Manager workstation service was not initialized to use
- the asynchronous protocol driver.
- ACTION
- Contact your system administrator to verify that the WRKNETS =
- parameter in your LANMAN.INI file is set correctly. It should
- list your asynchronous net.
- Check your configuration files. For DOS computers, make sure
- that the value assigned to the LANABASE = parameter in the
- PROTOCOL.INI section of your asynchronous protocol corresponds
- to the WRKNETS = value in your LANMAN.INI file. For OS/2
- computers, ensure that you have at lease one ASYBEUI net in
- your WRKNETS line.
- If you modify your LANMAN.INI file only, type NET STOP
- WORKSTATION and then type NET START WORKSTATION for changes to
- take effect. If you modify your PROTOCOL.INI file then restart
- your computer for changes to take effect.
- If none of the above actions work, run the Remote Access Setup
- program and restart your computer.
- IEXPLANATION
- One of the following may have occured:
- - You edited the PHONE.INF file located in your LAN Manager
- directory and misspelled some keywords, or your editor left
- some unrecognized characters in the file. In this case, the
- Remote Access program will automatically delete invalid
- characters. Some information may be lost from your Phone Book.
- Warning: There is no need to edit your PHONE.INF file. The
- Remote Access Setup program automatically writes required
- information to the file, and manual editing can result in a
- corrupt file and lost data.
- - The device information in your PHONE.INF file is not
- consistent with the information in your COMDEV.INI file. In
- this case the Remote Access program will correct the
- inconsistency. No information will be lost.
- ACTION
- From the File menu in the Remote Access Phone Book, choose Save.
- This will save the corrections made by Remote Access.
- IEXPLANATION
- Your COMDEV.INI file is missing parameters for one or more
- entries or contains unrecognizable information.
- Warning: There is no need to edit your COMDEV.INI file. The
- Remote Access Setup program automatically writes required
- information to the file, and manual editing can result in a
- corrupt file and lost data.
-
- ACTION
- Use the Remote Access Setup program to reconfigure your Remote
- Access installation. Setup will automatically make the necessary
- corrections to your COMDEV.INI file. The Setup program is
- located in the RAS subdirectory of your LAN Manager directory.
- IEXPLANATION
- One of the following may have occurred:
- - The message received from the modem is not listed in your
- MODEMS.INF file. Check to see if your modem is supported
- by Remote Access.
- - You specified the wrong modem type when installing Remote
- Access from the Setup program. Run Setup and specify your
- correct modem type.
- - You edited your COMDEV.INI or MODEMS.INF file, specifying
- an illegal value for the MAXBAUD = parameter. Run the
- Remote Access Setup program to remove and reinstall Remote
- Access, then restart your computer.
- Warning: There is no need to edit your COMDEV.INI file. The
- Remote Access Setup program automatically writes required
- information to the file, and manual editing can result in a
- corrupt file and lost data. Ask your system administrator
- for assistance before modifying your MODEMS.INF file.
- - Your modem is set to a baud rate that is inconsistent with
- the baud rate you specified in the Phone Book. Ensure that
- you are using the correct modem setting for the modem you
- selected.
- - Your modem has malfunctioned. Refer to your modem
- documentation or contact your modem manufacturer.
- - There is excessive static on the telephone line.
- ACTION
- Try dialing again. If the problem persists, contact your
- system administrator.
- IEXPLANATION
- Your PHONE.INF file is either missing or is in use by another
- application such as an editor.
- Warning: There is no need to edit your PHONE.INF file. The
- Remote Access Setup program automatically writes required
- information to the file, and manual editing can result in a
- corrupt file and lost data.
-
- ACTION
- Ensure that your PHONE.INF file, located in your LAN Manager
- directory, is not in use by another application. If it is,
- close the application. If not, run the Remote Access Setup
- program to remove and reinstall Remote Access, then restart
- your computer.
- IEXPLANATION
- Your MODEMS.INF file is either missing or is in use by another
- application such as an editor.
- ACTION
- Ensure that your MODEMS.INF file, located in your LAN Manager
- directory, is not in use by another application. If it is,
- close the application. If not, run the Remote Access Setup
- program to remove and reinstall Remote Access, then restart
- your computer.
- IEXPLANATION
- One of the following may be true:
- - The server is trying to call you back at another number.
- - The server is no longer running.
- ACTION
- If you have Set-by-Caller callback permission, try to re-enter
- your callback number. You may be missing a dial modifier (refer
- to the Help index for more information on dial modifiers). If
- you have Preset-To callback, contact your system administrator.
- IEXPLANATION
- One of the following may be true:
- - The modem cable is not connected to your COM port.
- - The modem is turned off or malfunctioning.
- - The telephone cable is not connected.
- - A COM port error has occurred.
- - You are not using the correct RS-232 cable or Null Modem
- cable. For example, a 25-9 pin mouse adapter will not
- carry the required modem signals.
- - The Remote Access server is paused or not running.
- - The remote modem is not answering.
-
- ACTION
- Verify that you are using the correct cables and that they
- are connected. Ensure that your modem is configured and
- operating correctly. Try to connect again. If the problem
- persists, contact your system administrator to ensure that
- the Remote Access server and server modem are functioning
- properly. If so, run system diagnostics to verify that the
- COM port is functioning.
- IEXPLANATION
- One of the following may be true:
- - The system administrator disconnected the line.
- - The Remote Access server is no longer running.
- - The Remote Access server's modem has been turned off.
- - Your modem has been turned off.
- - Your modem is incompatible with the Remote Access server's
- modem.
- - You took too long to enter your password (in the case of
- a retry) or callback number, and Remote Access disconnected
- the connection.
- - Your telephone line has call waiting, and a call came in.
- - Someone has picked up the telephone line.
- - Hardware error in your telephone line, modem, or COM port.
- - Hardware error in the Remote Access server's modem or COM
- port.
-
- ACTION
- Try to reconnect. If your telephone line has call waiting,
- switch to a line without call waiting or disable call waiting
- while using Remote Access. If the problem persists, contact
- your system administrator.
- IEXPLANATION
- One of the following may be true:
- - The Remote Access server is paused or not running.
- - The remote modem is not compatible with your modem.
- - The remote modem is not answering.
- - Someone has picked up the telephone line.
-
- ACTION
- Try to connect again. If the problem persists, contact your
- system administrator.
- IEXPLANATION
- One of the following may be true:
- - You specified the wrong modem type when installing Remote
- Access from the Setup program. Run Setup and select your
- correct modem type.
- - You specified an incorrect baud rate for the modem by
- specifying an illegal value for the MAXBAUD = parameter
- in your COMDEV.INI or MODEMS.INF file.
-
- Warning: There is no need to edit your COMDEV.INI file.
- The Remote Access Setup program automatically writes required
- information to the file, and manual editing can result in
- a corrupt file and lost data. Ask your system administrator
- for assistance before modifying your MODEMS.INF file.
- - Your modem is in an inconsistent state. Reset your modem.
- - Your modem has malfunctioned.
- - There is excessive static on the telephone line.
- ACTION
- Try dialing again. If the problem persists, contact your system
- administrator.
- IEXPLANATION
- One of the following may be true:
- - The COM port is in use by another application.
- - The COM port is malfunctioning.
- - The COM port you specified does not exist on your computer.
- ACTION
- If you selected a specific COM port, check to make sure that it
- exists on your computer and that it is not in use by another
- application. If it is, close the application and try again. If
- not, run system diagnostic tools to see if there is a COM port
- hardware problem.
- IEXPLANATION
- One of the following may be true:
- - Your communications device driver is not supported by
- Remote Access.
- - You edited your COMDEV.INI file and specified an invalid
- baud rate.
-
- Warning: There is no need to edit your COMDEV.INI file. The
- Remote Access Setup program automatically writes required
- information to the file, and manual editing can result in a
- corrupt file and lost data.
- - The COM port is malfunctioning.
- ACTION
- First verify that your communications device driver is
- supported by Remote Access. Next, check your COMDEV.INI file
- to ensure that it specifies a valid baud rate for your modem
- type (common baud rates are 1200, 2400, 4800, 9600, 19,200,
- 38,400). If it doesn't, do not edit the file manually. Use the
- Remote Access Setup program to re-configure Remote Access, and
- restart your computer. If the error persists, run system
- diagnostic tools to see if there is a COM port hardware problem.
- IEXPLANATION
- A telephone connection has been successfully established, but
- the Remote Access server is not responding to messages sent on
- that connection. One of the following may be true:
- - Your modem is incompatible with the Remote Access server's
- modem.
- - There is excessive static on the telephone line.
- - The Remote Access server is not running.
- - A network error occurred on your asynchronous protocol.
- ACTION
- Try again. If the problem persists, contact your system
- administrator.
- IEXPLANATION
- This warning message indicates that another user or application
- has already registered this same alias name from another
- workstation within your network. Messages will be sent to the
- user or application who registered first.
- ACTION
- If this is a user name, check to see if you are already logged
- onto the network from another computer. If not, contact your
- system administrator to see if another user has the same alias.
- Note that no action is required unless you want to receive
- messages.
- IEXPLANATION
- You specified a callback number for the server to call you
- back, but you do not have Set-by-Caller callback permission.
- One of the following may have occurred:
- - You have Preset-To callback permission, and the Remote
- Access server has hung up and tried to call you back
- at a preset number.
- - You have neither type of callback permission, and the Remote
- Access server simply kept the connection intact.
- ACTION
- Contact your system administrator for Set-by-Caller callback
- permission.
- IEXPLANATION
- Your computer is using a NetBIOS name that is already on the
- LAN. One of the following may have occurred:
- - Your computer is already connected to the LAN.
- - There is a computer on the LAN that has the same computer
- name as your computer. Typically, this occurs when you've
- named your home computer the same name as your office
- computer. Use the LAN Manager Setup program to change one
- of the names.
- - You are running a Network application that is trying to
- register a NetBIOS name that already exists on the LAN.
- ACTION
- Ensure that your computer name is not the same as that of
- another computer already connected to the LAN. Contact
- your system administrator for assistance.
- IEXPLANATION
- One of the following may have occurred:
- - Your COM port is not properly configured for Remote Access.
- - You are running a Remote Access server, and none of your
- COM ports are configured for dial-out.
- ACTION
- Use the Remote Access Setup program to reconfigure your COM
- ports, and restart your computer.
- IEXPLANATION
- One of the following may have occurred:
- - COM port does not exist on your computer.
- - COM port is not properly configured for Remote Access.
- - COM port is not properly configured for dial-out
- (Remote Access servers only).
- - COM port is in use by another application.
- - No thread slots are available.
- ACTION
- Ensure that the specified COM port exists on your computer and
- is not in use by another application. If it is being used by
- another application, close the application. Run the Remote
- Access Setup program to properly configure the COM port. Then
- restart your computer and try again. If this error persists,
- contact your system administrator.
- IEXPLANATION
- There are invalid characters in your MODEMS.INF file, or the
- modem specified in your COMDEV.INI file is not listed in your
- MODEMS.INF file.
- Warning: Ask your system administrator for assistance before
- modifying your MODEMS.INF file, and do not edit your COMDEV.INI
- file at all. The Remote Access Setup program automatically writes
- required information to the COMDEV.INI file, and manual editing
- can result in a corrupt file and lost data.
-
- ACTION
- Use the Remote Access Setup program to re-configure Remote Access,
- and then restart your computer.
- IEXPLANATION
- One of the following may have occurred:
- - None of your COM ports are configured for Remote Access.
- - There is an error in one or more of your configuration
- files.
- ACTION
- Run the Remote Access Setup program. This will allow you to
- properly configure your COM ports and will automatically
- correct any errors in your configuration files. If the
- problem persists, contact your system administrator.
- IThe syntax of this command is:
- RASHELP message#
- I%1 is not a valid Remote Access message ID.
- IEXPLANATION
- One of the following may be true:
- - The Remote Access drivers are already loaded.
- - You are attempting to use both your network adapter card and
- modem at the same time when your system is not configured
- to use both at the same time.
- - There is an error in your LAN Manager or Remote Access
- configuration files.
- ACTION
- - Type LOAD /I to list the protocols loaded on your computer.
- If ASYBEUI is listed, then the Remote Access drivers are
- already loaded.
- - If any network protocols are listed, your system may not be
- configured to use both a network adapter and modem at the
- same time. Unload the protocols associated with your network
- adapter card by typing UNLOAD <PROTOCOL>, and then type RASLOAD
- again. To reconfigure your system to use both your network
- adapter card and modem at the same time, run the Setup program
- to remove and reinstall Remote Access. While reinstalling,
- choose the appropriate option in the Remote Access Configuration
- box.
- - To correct an error in your configuration files run the Setup
- program to remove and reinstall Remote Access.
-