Liren Large Software Subsidy 5

home *** CD-ROM | disk | FTP | other *** search

/ Liren Large Software Subsidy 5 / 05.iso / a / a108 / 9.ddi / README2.TXT < prev next >

Wrap

Text File | 1994-03-10 | 35.8 KB | 1,115 lines

README.TXT ********************************************************** Release Notes for Microsoft(R) FoxPro(R) for Windows(TM) Version 2.6 (C)1994 Microsoft Corporation. All Rights Reserved. This README provides information not contained in the FoxPro online Help file or print documentation, and provides corrections to both. Information in Help is more current than information in the print documentation. ********************************************************** ========= CONTENTS ========= Part Description ---- ----------- 1 New Features in FoxPro 2.6 2 New and Enhanced Commands and Functions 3 Notes about the Catalog Manager 4 Notes about Wizards 5 Macro Key Support in FoxPro 2.6 6 FoxPro and Other Applications 7 International and Cross-Platform Recommendations 8 Installation Questions and Answers 9 Product Support Questions and Answers ---------------------------------------------------------- =================================== Part 1: New Features in FoxPro 2.6 =================================== Microsoft FoxPro version 2.6 includes the following new features: * A Catalog Manager interface that provides convenient access to database files and functions, and enables you to convert dBASE(R) files easily. * A collection of wizards that simplify common database tasks. * Language additions that provide dBASE IV(R) language compatibility. FoxPro version 2.6 includes existing print documentation from version 2.5, as well as significant updates to the Help file that describe new 2.6 functionality. For more information, see the What's New Since FoxPro 2.5 Help topic. ---------------------------------------------------------- ================================================ Part 2: New and Enhanced Commands and Functions ================================================ Several commands and functions are new to FoxPro 2.6, and some have been enhanced to provide additional compatibility with dBASE IV(R). For additional information about these commands and functions, see the New and Enhanced Commands and Functions Help topic. New/Enhanced Commands --------------------- ON BAR ON EXIT BAR ON EXIT MENU ON EXIT PAD ON EXIT POPUP ON MENU ON MOUSE ON PAD ON POPUP SET CPCOMPILE SET CPDIALOG SET COLLATE SET DIRECTORY SET FIELDS SET FORMAT SET KEY SET NOCPTRANS SET VIEW New/Enhanced Functions ---------------------- BARCOUNT( ) BARPROMPT( ) BLANK CPCURRENT() CPDBF() CPCONVERT() DESCENDING( ) FLDCOUNT( ) FOR( ) FTIME( ) HOME( ) ID( ) IDXCOLLATE() ISBLANK( ) ISMOUSE( ) KEYMATCH( ) MEMORY(0) MEMORY(1) MEMORY(2) MEMORY(3) MEMORY(4) MEMORY(5) MEMORY(6) MEMORY(7) PADPROMPT( ) PCOUNT( ) PRTINFO( ) RUN( ) SET("ATTRIBUTES") SET("DIRECTORY") SET("DISPLAY") SET("LIBRARY") SET MBLOCK SET("MBLOCK") SYS(1037) TAG( ) TAGCOUNT( ) TAGNO( ) UNIQUE( ) WINDOW( ) New/Enhanced System Memory Variables ------------------------------------ _ASSIST _SHELL ---------------------------------------------------------- ======================================== Part 3: Notes about the Catalog Manager ======================================== Reserved Names in the Catalog Manager ------------------------------------- Like any other FoxPro application, the Catalog Manager calls and runs procedures and programs whose names may interfere with other user-defined procedures and programs. When you execute a program or procedure, FoxPro searches for the program or procedure in a specific order. This order includes the current file as well as programs that were executed prior to the current one, including the Catalog Manager itself. Below is a list of procedure and program names that can cause errors if run from within the Catalog Manager. ABORT ACTTHERM ADDALIAS ADDBS ADDFILE ADDTASK ANALYZE CLEANUP CONTROL DELUSER DUMMY ERRHAND ESCHAND EXECUTE EXPORT FILEEXT FINDFILE FORCEEXT GETSQL GETSTAMP GETWPARM IMPORT INDEX ISMAC ISSPR JUSTEXT JUSTFNAME JUSTPATH MENUPROC MIGRATE MODIFY MSGBOX ORDER PARSFIL PRINT REMOVE SAVEPREF SETTINGS SETTOPIC SHUTDOWN TOUCHED TRASHCAN UPDTHERM VRUN API Library Routines and the Catalog Manager -------------------------------------------- If you use any routines that are called when an API library is opened or closed, you should note the following Catalog Manager behaviors. The Catalog Manager opens and closes API libraries on these occasions: * When the Catalog Manager is started, all API libraries are closed. * When a program is run from within the Catalog Manager, all API libraries that were open before the Catalog Manager started are opened. When the program ends the API libraries are closed. * When the Catalog Manager is exited, all API libraries that were open before the Catalog Manager started are opened. ---------------------------------------------------------- ============================ Part 4: Notes about Wizards ============================ Printing with the Report and Label Wizards ------------------------------------------ To use a Report or a Label Wizard in Windows you must have a printer installed, otherwise a "Printer not ready" error occurs. To install a printer, select Print Setup from the File Menu and choose your printer. Printing Labels with a Laser Printer ------------------------------------ The Label Wizard is designed to print labels that use a whole sheet of paper, which can go over the printable margins allowed by Laser printers. If you use a Laser printer and your labels print over the printable page you must use the Report Writer to modify your label to print only on the printable page. To restrict the printing area of labels follow these steps: 1. Modify your label using the Report Writer. 2. From the Report menu, select Page Layout. 3. In the Print Area section of the Page Layout dialog, select the Printable Page radio button. If you want to modify the label further, you must use the Report Writer, not the Label Wizard. Memo and General Fields and the Label Wizard -------------------------------------------- To add Memo and General fields you must modify the label with the Report Writer. Memo and General fields cannot be included in a label created with the Label Wizard. Modifying Wizard-Created Items in Microsoft Windows NT(TM) ---------------------------------------------------------- If you are using the Microsoft Windows NT operating system, you can use wizards to create tables, queries, screens, reports, or labels. To modify items created with a wizard you must use the appropriate FoxPro power tool, such as the Screen Builder, Report Writer or RQBE. ---------------------------------------------------------- ======================================== Part 5: Macro Key Support in FoxPro 2.6 ======================================== In FoxPro 2.6, the key combinations Alt+1 to Alt+9 cannot be used to define macros. For a list of key combinations supported in FoxPro 2.6 see the ON KEY LABEL topic in Help. ---------------------------------------------------------- ====================================== Part 6: FoxPro and Other Applications ====================================== Importing Microsoft Excel Spreadsheets to FoxPro ---------------------------------------------------- FoxPro can import spreadsheet files from Microsoft Excel version 4.0. To import spreadsheets from Microsoft Excel version 5.0, you must first save them as version 4.0 files. Columns from the spreadsheet become fields in the table, and rows from the spreadsheet become records in the table. Running dBASE Applications in FoxPro ------------------------------------ To run dBASE III and IV applications in FoxPro, first you must convert the individual components, and then re-compile them in FoxPro. To convert dBASE III and dBASE IV files use the FoxPro Catalog Manager. For information on converting dBASE files in the Catalog Manager, see the Switching from dBASE Help topic. You can also use the Convert dBASE Files dialog to convert more than one file at a time. To bring up this dialog, select Convert dBASE files... from the Run menu. ---------------------------------------------------------- ========================================================= Part 7: International and Cross-Platform Recommendations ========================================================= See the International and Cross-Platform Features topic in Help for the latest information on code pages and collation sequences. Tagging Codepages to Tables in the Catalog Manager -------------------------------------------------- Note: This section only applies if you are using code pages for cross-platform development. To ensure that accented characters in a table are displayed correctly on the current platform, the table must be tagged with a code page. In Catalog Manager, to tag a code page to a table that does not have one, make sure the following are true: 1. SET EXCLUSIVE is ON. The exclusive setting can be set in the Catalog Manager Settings dialog. 2. The configuration file (CONFIG.FPW) includes the line CODEPAGE = AUTO When you try to use the table without a code page in the Catalog Manager a dialog appears, allowing you to specify the platform on which the file was created. Once a table is tagged with a code page you do not have to tag it again. If you do not specify a code page, the table is displayed with the code page of the current platform. To remove a tag from a table, run CPZERO.PRG, located in the FoxPro root directory. ---------------------------------------------------------- =========================================== Part 8: Installation Questions and Answers =========================================== Overview of Questions 1 What is the easiest way to install FoxPro on a network? 2 What kind of user rights do I need to install FoxPro on the network? 3 Why are workstation users on our network unable to use the graphing and spell checker features in FoxPro? 4 During installation I was asked to select either DOS-style keystrokes or Windows-style keystrokes. Which should I choose? 5 What is the minimum DOS files setting for FoxPro for Windows? 6 Does FoxPro for Windows update any Dynamic Link Libraries (DLLs) in the Windows subdirectory where system files are kept? 7 I accidentally deleted some of the FoxPro sample files. Can I reinstall these files without reinstalling FoxPro? 8 My computer is having difficulty reading the FoxPro disks because of an alignment problem with the floppy drives. Is there another option for installation? 9 I'm trying to install FoxPro for Windows under Windows 3.0 and I'm getting the message "Cannot write VER.DLL." Any suggestions? 10 I'm having difficulty installing FoxPro. I've tried streamlining both my CONFIG.SYS and AUTOEXEC.BAT and I still can't install FoxPro for Windows. What should I do? 11 Can I put a common WIN.INI file up on the server? 12 What is the best way to edit the WIN.INI file? 13 If I modify my WIN.INI file, is it advisable to restart Windows? 14 Can I delete the ~MSSTFQF.T directory? 15 I get the error message "Insufficient memory" when trying to load FoxPro for Windows. What setting needs to be modified? 16 My computer is running with 4 MB of RAM. How large a swap file do I need? 17 When using my LANtastic network card, why do I always get a memory conflict when loading FoxPro for Windows? 18 When using a Paradise driver, I get a memory conflict when trying to load FoxPro for Windows. What should I do? 19 When I use QEMM386 memory manager with FoxPro for Windows, I get a memory conflict. What should I do? 20 When I use the Mach32 video card with my Gateway 2000, I get a General Protection Fault in module MACH32.DRV at 0003:0E22. What should I do? 21 I understand that a number of video drivers don't work properly with FoxPro for Windows. Why is this and what steps should I take to resolve the situation? 22 I occasionally experience problems when trying to open more than 15 tables at one time. What could be wrong? 23 I'm running Windows for Workgroups. Do I need to load the MS-DOS SHARE program? 24 Where does FoxPro create temporary files? 25 I frequently use the RUN command to change drives and directories within an application. Why isn't this working in FoxPro for Windows? 26 Why doesn't the value returned by SYS(2010) match the FILES setting in the CONFIG.SYS file? 27 What memory allocation options are available with the Windows PIF Editor settings? ---------------------------------------------------------- Question 1 What is the easiest way to install FoxPro on a network? Answer 1 In a network environment you must first install FoxPro on the server and then set up each workstation. Installation on the server is called an Administrative Setup, for which you use the /A installation switch. This option decompresses all FoxPro for Windows files and Setup files. FoxPro for Windows files will be read-only on the network drive. To perform an Administrative Setup, choose Run... from the Windows Program Manager File menu. When the Run dialog appears, type A:\SETUP /A or B:\SETUP /A (depending on the floppy drive you are using) in the Command Line box. Press Enter and proceed with the installation. You will be prompted for your user information and an installation directory, default drive, path name, and so on. For more detailed information refer to "Instructions for Administrative Setup" in the FoxPro for Windows Installation and Configuration manual. Installation on individual workstations is called Workstation Setup, for which you use the /N installation switch. Workstation Setup requires a previous Administrative Setup. The Workstation Setup copies FoxPro initialization files, updates some common .DLL files, and creates a Program Manager group and an icon on each workstation to run a shared network version of FoxPro for Windows. You can perform the workstation setup in two ways: from the network or from disk. To install from a network drive, open the Windows File Manager and then open a window with the correct network path for FoxPro for Windows and double- click SETUP.EXE. Choose the Workstation Installation button in the Installation Type dialog box. To install from disk, type A:\SETUP /N or B:\SETUP /N in the Run dialog Command Line box, then press Enter. For more detailed information refer to "Instructions for Workstation Setup" in the FoxPro for Windows Installation and Configuration manual. ---------------------------------------------------------- Question 2 What kind of user rights do I need to install FoxPro on the network? Answer 2 You need full system rights to install on the network. Contact your system administrator for further information about your specific installation. ---------------------------------------------------------- Question 3 Why are workstation users on our network unable to use the graphing and spell checker features in FoxPro? Answer 3 Workstation users need access to the MSGRAPH and PROOF subdirectories in order to use these features. Contact your system administrator regarding user access to these subdirectories. ---------------------------------------------------------- Question 4 During installation I was asked to select either DOS-style keystrokes or Windows-style keystrokes. Which should I choose? Answer 4 If you aren't sure which style to use, select Windows- style keystrokes. Windows-style keystrokes correspond to standard Windows keystrokes. MS-DOS-style keystrokes cause FoxPro for Windows to behave like FoxPro for MS-DOS. Later, if you want to use MS-DOS-style keystrokes, add the line KEYCOMP = DOS to your CONFIG.FPW file. For more information about the styles of keystrokes, see the SET KEYCOMP command in the FoxPro Language Reference manual or Help. ---------------------------------------------------------- Question 5 What is the minimum DOS files setting for FoxPro for Windows? Answer 5 The DOS FILES command should be set to 40 or higher. Buffers should be set to at least 25, or to 10 if you are using a disk cache. During installation, Setup checks your CONFIG.SYS file. If your FILES setting is less than 40, a dialog gives you three choices: have Setup make the modifications for you, have Setup make the modifications after you have reviewed and edited the changes, or allow you to make the modifications later. If you allow Setup to modify your CONFIG.SYS file, your old file is saved as CONFIG.OLD or as CONFIG.001 if CONFIG.OLD already exists. For more information, see "Customizing FoxPro" in the Installation and Configuration manual. ---------------------------------------------------------- Question 6 Does FoxPro for Windows update any Dynamic Link Libraries (DLL files) in the Windows subdirectory where system files are kept? Answer 6 Yes. The following DLL files are updated: COMMDLG.DLL, DDEML.DLL, OLECLI.DLL, OLESVR.DLL, SHELL.DLL, TOOLHELP.DLL and VER.DLL. The FoxPro graphing capabilities require that GRAPH.EXE and GRAPH.HLP be stored in the Windows subdirectory \MSAPPS\MSGRAPH. FoxPro spell checking capabilities require that MSSPELL.DLL, MSSP_AM.LEX, and MSSP_BR.LEX be stored in the Windows subdirectory \MSAPPS\PROOF. ---------------------------------------------------------- Question 7 I accidentally deleted some of the FoxPro sample files. Can I reinstall these files without reinstalling FoxPro? Answer 7 Yes. Run Setup again and select the Custom Installation option from the Installation Type dialog. With this option box, you choose which components to install. ---------------------------------------------------------- Question 8 My computer is having difficulty reading the FoxPro disks because of an alignment problem with the floppy drives. Is there another option for installation? Answer 8 Try copying all the files to a directory on your hard disk and then install from the hard disk. ---------------------------------------------------------- Question 9 I'm trying to install FoxPro for Windows under Windows 3.0 and I'm getting the message "Cannot write VER.DLL." Any suggestions? Answer 9 Rename the VER.DLL file in the Windows System subdirectory. ---------------------------------------------------------- Question 10 I'm having difficulty installing FoxPro. I've tried streamlining both my CONFIG.SYS and AUTOEXEC.BAT and I still can't install FoxPro for Windows. What should I do? Answer 10 First of all, don't try to install from within a third- party replacement shell, such as Norton Desktop. Make sure you use the Windows Program Manager shell. To specify the Program Manager shell, change the SYSTEM.INI line SHELL = <some other shell> to SHELL = PROGMAN.EXE Next, make certain you have disabled all TSRs, including anti-virus software. Check the WIN.INI file for the LOAD = and RUN = lines. Comment these lines out using a semicolon (;). ---------------------------------------------------------- Question 11 Can I put a common WIN.INI file up on the server? Answer 11 No. Each workstation has its own WIN.INI file. ---------------------------------------------------------- Question 12 What is the best way to edit the WIN.INI file? Answer 12 You can edit the WIN.INI file with Notepad or EDIT.EXE in MS-DOS 5.0 or greater. ---------------------------------------------------------- Question 13 If I modify my WIN.INI file, is it advisable to restart Windows? Answer 13 Yes. As a general rule, always restart Windows when you have modified the WIN.INI file. There are some exceptions, but if you are trouble-shooting you want to be certain that all changes are reflected in the current environment. ---------------------------------------------------------- Question 14 Can I delete the ~MSSTFQF.T directory? Answer 14 Yes. The ~MSSTFQF.T directory is created during setup. Ordinarily this directory is deleted at the end of the installation process. ---------------------------------------------------------- Question 15 I get the error message "Insufficient memory" when trying to load FoxPro for Windows. What setting needs to be modified? Answer 15 Add a MEMLIMIT statement to your CONFIG.FPW file. The syntax for this statement is: MEMLIMIT = %, min, max The % argument is a calculated amount based on available memory and min and max represent actual minimum and maximum allocations. For example, the following statement allocates 80 percent of your system's available memory to FoxPro with a minimum allocation of 1024K and a maximum of 4096K: MEMLIMIT = 80, 1024, 4096. ---------------------------------------------------------- Question 16 My computer is running with 4 MB of RAM. How large a swap file do I need? Answer 16 Use a 2 MB permanent swap file for virtual memory and don't include a MEMLIMIT setting in the CONFIG.FPW file. If you are running multiple programs simultaneously, it may be necessary to specify a swap file larger than 2 MB. Let FoxPro run with the default setting. In addition, do not use a RAM drive or an expanded memory manager. Expanded memory isn't used by FoxPro for Windows. A disk cache should be no larger than 256K. ---------------------------------------------------------- Question 17 When using my LANtastic network card, I always get a memory conflict when loading FoxPro for Windows. What should I do? Answer 17 Try using the following line in the SYSTEM.INI file in the Windows directory: EMMExclude = D800-DFFF ---------------------------------------------------------- Question 18 When using a Paradise driver, I get a memory conflict when trying to load FoxPro for Windows. What should I do? Answer 18 Try using the following line in the SYSTEM.INI file in the Windows directory: EMMExclude = C600-C800 ---------------------------------------------------------- Question 19 When I use QEMM386 memory manager with FoxPro for Windows, I get a memory conflict. What should I do? Answer 19 Try using the following line in the SYSTEM.INI file in the Windows directory: EMMExclude = C0FF-C7FF ---------------------------------------------------------- Question 20 When I use the Mach32 video card with my Gateway 2000, I get a General Protection Fault in module MACH32.DRV at 0003:0E22. What should I do? Answer 20 You are experiencing a problem with your video driver. Contact your video card vendor for the most recent version of the driver. In the meantime, you can use the VGA.DRV or the SUPERVGA.DRV drivers that come with Windows. ---------------------------------------------------------- Question 21 I understand that a number of video drivers don't work properly with FoxPro for Windows. Why is this and what steps should I take to resolve the situation? Answer 21 FoxPro for Windows makes intensive use of screen I/O. If you are experiencing General Protection Faults (GPFs) or display problems (borders, status bar, fonts, unusual alignment when previewing reports) you may be experiencing a problem with your video driver. To test this situation, load either the VGA or VGA version 3.0 drivers and go through the steps to reproduce the earlier problem. If the problem no longer exists when you are using a standard Windows driver, it's very likely that the old driver was the cause of the problem. Contact the vendor for an updated version of the driver or download the Windows Driver Library (WDL) on the Microsoft Download Service (MSDL). Complete instructions for obtaining the Windows Driver Library is contained in the Product Support section of this file. We have identified problems with the following video cards: ATI Ultra Graphics Pro (local bus) -- caused GPF, fixed with update AST Power Premium 486 w/VGA on Motherboard -- fixed with update Genoa 7900 MM card Dell 486/20 with VGA on Motherboard Compaq QVision Speed Star 24x Trident 8900C TIGA 1024 x 768 x 256 small fonts NEC 2A MACH32 Contact your video card vendor for the most recent version of the driver for your card. In the meantime, you can use the VGA.DRV or the SUPERVGA.DRV drivers that come with Windows. ---------------------------------------------------------- Question 22 I occasionally experience problems when trying to open more than 15 tables at one time. What could be wrong? Answer 22 Make certain you have the correct SHARE statement in your AUTOEXEC.BAT file: SHARE /F:4096 /L:500 ---------------------------------------------------------- Question 23 I'm running Windows for Workgroups. Do I need to load the MS-DOS SHARE program? Answer 23 No. Windows for Workgroups automatically loads VSHARE, which takes the place of SHARE. ---------------------------------------------------------- Question 24 Where does FoxPro create its temporary files? Answer 24 FoxPro creates its temporary files in the same directory where Windows stores its temporary files, unless you specifically designate an alternate location by including one or more of the EDITWORK, SORTWORK, PROGWORK and/or TMPFILES statements in the CONFIG.FPW file. The location of Windows .TMP files is specified with the MS-DOS set variable TEMP. In most cases, you should let FoxPro write .TMP files to the same location. However, if this location is a RAM drive, make sure that enough space is available for both FoxPro and Windows .TMP files. ---------------------------------------------------------- Question 25 I frequently use the RUN command to change drives and directories within an application. Why isn't this working in FoxPro for Windows? Answer 25 Each time you issue the RUN command to change drives and directories, Windows opens a new session of MS-DOS, otherwise known as a virtual machine, and executes the command within the newly created session. When you exit from this session or shut down the virtual machine, you are right back where you started without having changed drives. You should use FoxPro's own drive and directory commands instead of using the RUN command. For example, using SET DEFAULT TO C:\NEWDIR will actually issue the MS-DOS command CHDIR. ---------------------------------------------------------- Question 26 Why doesn't the value returned by SYS(2010) match the FILES setting in the CONFIG.SYS file? Answer 26 Windows interacts with the MS-DOS open file tables in such a way that the value reported in the MS-DOS box and in Windows may be different. ---------------------------------------------------------- Question 27 What memory allocation options are available with the Windows PIF Editor settings? Answer 27 In the PIF Editor "memory requirements" section the "KB Required" and "KB Desired" may both be set to "-1". This tells Windows to give all the available memory it can to an MS-DOS application. This doesn't mean that the MS-DOS application will have more than 600K, but it will get about as much conventional memory as you had available before starting Windows (minus some conventional memory that Windows itself occupies). Changing the "EMS Memory" and "XMS Memory" sections tells Windows to provide or not provide the MS-DOS application and EMS (Expanded Memory Services) or XMS (Extended Memory Services). This won't, however, allow an application that doesn't support accessing EMS or XMS to do so. Only applications that have the capability will be able to access the additional memory provided. It is important to note that once you tell Windows to create EMS or XMS for an application, it does so whether the application can use it or not. In the "Execution" section, if Exclusive is selected, no other application, be it Windows or MS-DOS, will run while the application with Exclusive is the current application. In the "Advanced Options" there is a "Multitasking Options" section. This section is very important when you are trying to get an MS-DOS application to run in the background. If the MS-DOS application is very I/O intensive (reads and writes to disk, asynchronous communication, and do on) it will be necessary to increase the "Background Priority." Unfortunately there is no rule of thumb when it comes to the exact number that should be used. It's important to note that the larger the number for "Background Priority" the slower other applications will run while the MS-DOS application with the high priority is running in the background. ---------------------------------------------------------- ============================================== Part 9: Product Support Questions and Answers ============================================== Overview of Questions --------------------- 1 Where can I go for additional pre-sale information on Microsoft Fox products, such as pricing, upgrade policies, and release dates? 2 How do I download the Windows Driver Library? 3 Where can I go for additional FoxPro product support? 4 If I call for support or post a message on the Fox Forum what information should I include? 5 If I am deaf or hard of hearing where can I go for additional FoxPro product support? 6 I have some specific comments and suggestions on Microsoft Fox products. Where can I direct these comments? 7 How do I use @ ... SAY Commands and Control Codes to Print in FP/W. ---------------------------------------------------------- Question 1 Where can I go for additional pre-sale information on Microsoft Fox products, such as pricing, upgrade policies, and release dates? Answer 1 Call 800-426-9400. ---------------------------------------------------------- Question 2 How do I download the Windows Driver Library? Answer 2 Microsoft provides the Windows Driver Library (WDL) on the Microsoft Download Service (MSDL) from which users can obtain drivers and articles directly via modem. If you have a modem, the drivers are available at no charge on CompuServe, GEnie, and Microsoft OnLine, as well as the MSDL. The phone number for the MSDL is 206-936-6735. There is no connect-time charge for using this service. However, any standard connect-time fees and long-distance telephone charges do apply during downloading. After you connect to one of these services, please read the WDL.TXT file for downloading instructions and a complete list of files available on the Download Service. On CompuServe, the WDL is in the Microsoft Software Library, which you can reach by typing GO MSL at the command prompt. (To find WDL.TXT, search on S13354.) On the GEnie and Microsoft OnLine systems, the WDL is in the Microsoft Software Library. (To find WDL.TXT, search on S13354.) If you don't have a modem, you can obtain the WDL on disk from Microsoft End-User Sales. To order the WDL on disk, call 800-426-9400, Monday through Friday, 6:00 a.m.- 5:30 p.m., Pacific time. There is a $20 fee for ordering the WDL on disk. ---------------------------------------------------------- Question 3 Where can I go for additional FoxPro product support? Answer 3 Call *Microsoft FastTips* to hear recorded responses to common questions about Microsoft FoxPro. You can also order technical notes that are sent to your fax machine. FastTips is available seven days a week, 24 hours a day. For assistance with FoxPro, dial 206-635-7190. Use the *Microsoft Forums* on CompuServe. You can discuss current support and design issues with other developers and download sample files from the libraries. For an introductory CompuServe membership kit specifically for Microsoft users, dial 800-848-8199 and ask for operator 170. If you are already a CompuServe member, type GO MICROSOFT at any ! prompt. For specific FoxPro information, type GO FOXFORUM, or GO FOXUSER. Use the *Microsoft Download Service* to access technical notes and supplementary files covering common Microsoft product support issues. This service is available via modem 24 hours a day, seven days a week at 206-936-6735. Call *Microsoft Product Support Services* between 6 a.m. and 6 p.m. Pacific time, Monday through Friday. For assistance with Microsoft Fox products for MS-DOS or for Windows, call 206-635-7191. For assistance with Microsoft Fox products for the Macintosh, call 206-635-7192. Microsoft support services are subject to Microsoft prices, terms, and conditions that are in place at the time the service is used. ---------------------------------------------------------- Question 4 If I call for support or post a message on the Fox Forum, what information should I include? Answer 4 When you call, you should be at your computer and have the appropriate product documentation at hand. Be prepared to give the following information: * The Product Identification Number for your product. You can find this number by choosing About FoxPro... from the Help menu. The Product ID is displayed on the About FoxPro dialog. The Product ID is a serial number that will be used to auto-route your call to the appropriate support person, to meter any free support you are entitled to, and to display your prior support history. * The version number of the Microsoft Fox product that you are using. This can be obtained by typing ?VERSION(1) in the Command window for FoxPro. * The type of hardware you are using, including network hardware if applicable; and the operating environment that you are using. * The contents of the following files: CONFIG.FPW or CONFIG.SYS, AUTOEXEC.BAT, and any network configuration files. * The exact wording of any messages that appeared on your screen. * A description of what happened and what you were doing when the problem occurred. * Can you reproduce the problem using a small number of steps? * What steps have you already taken to solve the problem? --------------------------------------------------------- Question 5 If I am deaf or hard of hearing where can I go for additional FoxPro product support? Answer 5 Microsoft Product Support Services is available for the hearing impaired. Using a special TDD/TT modem, dial 206-635-4948 between 6 a.m. and 6 p.m. Pacific time, Monday through Friday. Microsoft support services are subject to Microsoft prices, terms, and conditions that are in place at the time the service is used. ---------------------------------------------------------- Question 6 I have some specific comments and suggestions on Microsoft Fox products. Where can I direct these comments? Answer 6 Help make future versions of Microsoft Fox products even better by calling, sending a fax, sending a note, or sending electronic mail. Your feedback will be considered in developing future versions of Microsoft FoxPro. Call 206-936-9474 and leave your comments using a touch-tone phone 24 hours a day. Fax 206-936-7329 and provide detailed comments 24 hours a day. Send a note to: Microsoft FoxPro WishLine One Microsoft Way Redmond, WA 98052 If you have access to the Internet, send electronic mail at: foxwish@microsoft.com. Or, address CompuServe mail to: >INTERNET:foxwish@microsoft.com. Note that charges apply to Internet if you use CompuServe. ---------------------------------------------------------- ================= End of README.TXT =================