Computerworld 1996 April/Computerworld_1996-04_cd.bin/ibm/programy/bonuspak/faxworks/fx001.hlp

OS/2 Help File | 1996-08-16 | 117.4 KB | 4,165 lines

ΓòÉΓòÉΓòÉ 1. Fax Introduction ΓòÉΓòÉΓòÉ

 This fax software allows you to create, send, receive and edit fax documents
 using a computer and fax hardware.  With supported fax/voice hardware, it also
 provides powerful support for telephone voice features.

 Complete on-line documentation is available.  Press Ctrl-C for the Table of
 Contents or F11 (Alt-F1) for the Index.  Highlight a menu or command and press
 F1 for help on that menu or command.

 Note:   This on-line documentation is the complete documentation for the full
 retail product.  If you are using the Lite version, some (but not all) of the
 documented features are supported.  Contact the program publisher or your OS/2
 software reseller to purchase an upgrade to the full retail version.

 Be sure to see the section on OS/2 Workplace Shell Features for drag-and-drop
 features which might not be obvious to you, including "rubber stamps",
 signatures, document libraries, colors, fonts and more.

 Double-click on highlighted text for more details:

     Product Description
     Toolbar Features
     Pop-up Menu Features
     OS/2 Workplace Shell Features
     Program Keys and Commands
     Fax Status Window
     Fax Printer Driver
     Voice Features
     REXX Support
     Caller ID Support
     Internet E-Mail Support
     Log Status Codes
     Problems and Errors
     Other Applications (Scanners,DataComm,...)


ΓòÉΓòÉΓòÉ 1.1. Product Description ΓòÉΓòÉΓòÉ

This product provides a complete, "paperless" solution for dealing with fax
documents on OS/2.  With supported fax/voice hardware, it also provides
powerful support for telephone voice features.

It allows you to easily send, receive, view, print and log your fax activity.

It exploits the full power of OS/2 and the Workplace Shell to provide graphical
"What You See Is What You Get" paste up and editing of fax documents,
integrated hypertext help, and a fax printer driver for printing and sending
fax documents from your other programs.

It even supports your OS/2 fonts for text operations so you can type directly
onto a fax!

When you receive a fax, you can read it, underline key words with your "pen",
draw a line to point to an interesting section, add a comment in the margin,
attach another memo or figure, add a cover page, fax the modified document to a
colleague, file a copy for future reference, and if really necessary, send a
copy to the printer.

See the User's Guide to learn about all the features, and use the on-line help
information when you need details about a command.


ΓòÉΓòÉΓòÉ 2. Fax Workplace Shell Features ΓòÉΓòÉΓòÉ

All the popular user interface features of the OS/2 Workplace Shell are
supported.

Drag-and-drop printing - If you use an OS/2 application that supports printing
of its document file objects by dropping them on printer objects, then you can
drop them on the FxPrint printer object to create and send a fax.

Drag-and-drop editing - You can sign your document or paste an image by
dropping a bitmap or PCX image file on the fax page, or paste text by dropping
a text file on the fax page.  You may wish to create a folder of bitmaps,
including signatures and useful "rubber stamps", so you can drag them onto your
fax documents.  You can "clip and save" such bitmaps from fax documents using
the Edit Export command.

Drag-and-drop from log - You can drag items from the log and drop them on your
desktop or in a folder.  This supports both moving (with drag) and copying
(with Ctrl-Drag).  You can restore items to the log by dragging them back from
your desktop or folder into the log.  You may want to create a library of
reusable fax documents by dragging them to a folder, using direct editing
(Alt-Click) to give them a meaningful name, and then later dragging them as
described below to use them again.

Drag-and-drop fax file objects - You can double-click on the fax file objects
to view the fax, or drop the fax file object on various places to do useful
things:

     on any printer object to print the fax,

     on the fax program object or into the empty fax workspace to view the
      fax,

     on the fax document that you are currently viewing to append the fax,

     on the Send toolbar button to send the fax,

     on the Print toolbar button to print the fax,

     on any of the View or Orientation toolbar buttons to view the fax in that
      size or orientation, or

     on the Log toolbar button to add a copy of the fax to the log for later
      viewing or sending.

 Resizable windows - Drag the borders of the program, log and phone book
 windows to suit your preferences, and the program will remember the sizes.

 Fonts of your choice - Change the program's fonts by dragging a font from the
 OS/2 Font Palette and dropping it in the log, in the phone book, on the
 message line, or on the status window.  Or drop the font on the fax page that
 you are viewing to select that font for fax editing.

 Colors of your choice - Drag colors from the OS/2 Color Palette to the
 workspace or log (in full retail version).  Press the Ctrl key when dragging
 colors to the log to change the color of each status type.


ΓòÉΓòÉΓòÉ 3. Voice Features ΓòÉΓòÉΓòÉ

Voice features are controlled by the Voice page in the Settings notebook.  To
use the Voice option, you must be using supported voice/fax hardware.

The program uses your OS/2 Multimedia audio for recording with your microphone
and playing messages through your speakers.

The voice features allow you to record voice messages and receive faxes on the
same phone line.  Voice scripts are written in REXX and can call a special
library of functions for using the fax and voice features of the program.  In
the retail version, you can choose from various scripts or customize your own
scripts to provide remote retrieval of messages and faxes, fax-on-demand, voice
mail, forwarding, paging and other advanced features.

The audio player/recorder has buttons to play, record, stop, skip forward and
skip backward.  In the full retail version, there are also buttons to skip to
the next or previous message.  The slider control shows the current position
within the message, and you can click on the slider control with the left mouse
button (to skip forward or backward) or the right mouse button (to jump to a
position).


ΓòÉΓòÉΓòÉ 4. REXX Support ΓòÉΓòÉΓòÉ

The program supports a powerful REXX programming interface.

The REXX interface lets you create advanced applications which deal with voice,
fax and e-mail/text.  You can use the REXX library in the full retail version
to control receive mode, send faxes, check job status, process items from the
log, print or delete fax files, modify phone book records, generate reports
from the log or phone books, and more.

The voice scripts in the product are also written in REXX and documented in the
Reference Manual, so you can customize the answering scripts to provide special
systems for fax-on-demand, voice mail and other purposes.

The full REXX API is documented and included in the retail version. You can
distribute your REXX applications without royalty to other licensed users of
the retail products.  Your REXX program will work with all supported hardware
without modification, and will even work with our multiline and LAN versions.

Other toolkits, including the Enhanced Printer Driver Toolkit and Client/Server
API Toolkit, are also available at extra charge.


ΓòÉΓòÉΓòÉ 5. Caller ID Support ΓòÉΓòÉΓòÉ

If you have Caller ID services from your telephone company and you are using a
modem which supports your telephone company's Caller ID services, you can tell
your modem to capture the Caller ID information and report it to the software.

To use Caller ID:

   1. You must have Private checked on the Modem page of the Settings notebook
      so that the port is open and ready at the first ring.

   2. You must set Answer Rings on the Modem page of the Settings notebook to 2
      or more since Caller ID data comes between the first and second ring.

   3. You must enter a Special command on the Modem Type page of the Settings
      notebook to enable Caller ID in your modem.  This command is #CID=1 for
      Rockwell chipsets or #VCID=1 for Cirrus chipsets.

 If a call includes useful Caller ID information, this information is used in
 place of the remote id information from the sending fax device.  The Caller ID
 name is used if provided, otherwise the Caller ID number is used.  This value
 is saved in the log record and will generally appear in the Name column in
 your log. (If the value matches a previous log record which has name/company
 information, that information is copied and displayed in the Name column.)
 The Caller ID value is also displayed as the Fax id by the Edit log command in
 the log's pop-up menu.


ΓòÉΓòÉΓòÉ 6. Internet E-Mail Support ΓòÉΓòÉΓòÉ

In the retail stand-alone and LAN fax server versions of the software, the
software can send and receive fax documents via e-mail by cooperating with
various Internet E-mail products.  When our fax software and cooperating e-mail
products are used for sending and retrieving the e-mail, the fax document is
transparently delivered to the receiver and appears in their fax log as a
received document.

     Send faxes by e-mail - If you specify an Internet e-mail address in place
      of a fax telephone number, the software will call the cooperating e-mail
      software to "send" the fax.  The e-mail software will UUENCODE the fax
      document and send it to the intended recipient as an e-mail message with
      an "X-Fax" e-mail header line.  You can use an Internet e-mail address in
      place of a fax telephone number in phone book entries or anywhere you
      would normally enter a fax telephone number.

     Receive faxes (and voice messages) by e-mail - When your cooperating
      Internet e-mail software retrieves an e-mail message which includes an
      "X-Fax" header line, it can automatically place it in the fax software's
      log as a received document.  The retrieved document will look just like a
      fax document (or voice message) which was received over the phone line.
      The cooperating e-mail software will decode the contents of the e-mail
      message and call the FxRcv.exe utility program (FxRcv -rcvd <file>
      <from>) to have the fax software "receive" the document.

 Voice messages can also be received via e-mail, and automatic forwarding of
 received fax documents and voice messages via e-mail is useful.  Some of the
 Answer scripts (set on the Voice page of the Settings notebook) will forward
 your fax and/or voice messages to your Internet e-mail mailbox.  When you are
 travelling, you can access your messages and faxes by retrieving your e-mail
 messages, and your faxes and messages will appear as "received" items in your
 fax software so you can view and play them just as you would back at your
 office.

 To enable sending via e-mail, you must enter the appropriate E-Mail command
 for your e-mail software on the Program page of the Settings notebook.  This
 command is called to submit documents to your Internet e-mail software.

 The E-Mail command line should include the tokens %FILE%, %ADDRESS% and
 %SUBJECT%.  The software will substitute the appropriate items for these
 tokens when executing the command line.  For example, if you are using Post
 Road Mailer version 2.0, the E-Mail command may be:

  c:\dir\prmfax %FILE% %ADDRESS% %SUBJECT%


ΓòÉΓòÉΓòÉ 7. Fax Pop-up Menu Features ΓòÉΓòÉΓòÉ

Pop-up menus are used extensively in the fax program.  They provide a fast way
of accessing commands for a particular situation.

A right-click of the mouse (mouse button 2) will display the pop-up menu.  The
contents of the pop-up menu will vary based on what the mouse is on when you
press the mouse button.

For example, you get a different pop-up menu if you right-click on a fax page
(a page editing menu) than you do if you right-click in the program workspace
outside of a fax page (a fax document menu).

If you change editing tools, the pop-up menu will also change.

Pop-up menus are also used in the log and phone book windows.

If you start using pop-up menus, you will soon find that they are the fastest
way to work.


ΓòÉΓòÉΓòÉ 8. Fax Keys and Commands ΓòÉΓòÉΓòÉ

The fax window is OS/2 window that can be minimized, maximized to use the full
screen, or sized like other OS/2 windows.

When you start the program, the program's workspace is empty.  The Fax New fax
command creates a new fax document in the workspace.  The Fax Open log and Fax
Open file commands can load existing fax documents into the workspace.

Double-click on a choice for information:

     Turning Pages/Scrolling
     Keys
     Fax Menu
     Edit Menu
     View Menu
     Utilities Menu
     Help Menu


ΓòÉΓòÉΓòÉ 8.1. Turning Pages & Scrolling ΓòÉΓòÉΓòÉ

A fax document is a set of one or more pages.  One page is displayed at a time.

Scroll bars (or cursor keys) are used to view the current page.  The page stack
area or the PgDn/PgUp keys are used to turn pages.

The next page stack is the pile of page edges under your current page.  When
you turn a page, a previous page stack appears to the left of the next page
stack, showing the edges of the pages that have been turned.

To turn the page, click the left mouse button on the next page stack or press
the PgDn key.  To turn back to the previous page, click the left mouse button
on the previous page stack or press the PgUp key.

You can use the Home and End keys on the keypad to go to the first and last
pages in the document, respectively.  To jump directly to a specified page, use
the View Go to page command.

A blank page, indicated by the dashed page edge, is always available at the end
of the fax document in case you want to append something to the document.  When
on the last page of the fax document, double-click on the next page stack or
press Ctrl+PgDn to append a blank page.

See the Keys section for a summary of keypad commands for turning pages and
scrolling.


ΓòÉΓòÉΓòÉ 8.2. Keys ΓòÉΓòÉΓòÉ

Accelerator keys are provided for some commonly-used commands:

 F1        Context-sensitive help
 F2        Fax Open log
 F3        Fax New fax
 F4        Fax Send
 F5        View Refresh to other display
 F6        Fax Route (LAN)
 F7        Fax Open next
 F8        Fax Open previous
 F9        Fax Open received

 The keypad can be used to scroll the fax window and turn the pages of the fax
 document:

 Down          Scroll page down
 Ctrl+Down     Scroll down one window
 Up            Scroll page up
 Ctrl+Up       Scroll up one window
 Right         Scroll page right
 Ctrl+Right    Scroll right one window
 Left          Scroll page left
 Ctrl+Left     Scroll left one window
 PgDn          Go to top of next page
 PgUp          Go to top of previous page
 Home          Go to top of first page
 End           Go to top of last page
 Ctrl+End      Same as Ctrl+PgDn
 Ctrl+PgDn     When on last page, append a blank page to the end of the
               document


ΓòÉΓòÉΓòÉ 8.3. Fax Menu ΓòÉΓòÉΓòÉ

The Fax menu contains commands for managing documents, including the log
(displayed by the Fax Open log command) which tracks all fax and message
activity.

 Open log        displays the log
 Open previous   displays previous fax from log
 Open next       displays next fax from log
 Open received   displays next received fax
 New fax         creates new fax document
 New message     creates new voice message
 New text        creates new text document
 Close           closes the current document
 Save            saves modifications
 Revert          discards modifications
 Delete          deletes current document
 Open file       reads document from a file
 Save file       writes document to file
 Send            sends current fax document
 Receive         sets receive mode
 Hold            toggles hold mode
 Print           prints current document
 Printer setup   selects/configures printer
 Exit            terminates the program


ΓòÉΓòÉΓòÉ 8.3.1. Open log ΓòÉΓòÉΓòÉ

Fax Open log displays the log, through which you access fax documents and
messages that you have received, sent or edited.

Note:   If the Monitor type field on the Program page of the Settings notebook
is set to Color, the lines in the log are color-coded.  In the retail version,
you can change the text colors using Ctrl-Drag from the OS/2 Color Palette.

Features of the log include:

 Fonts     Change the log's font by dragging a font from the OS/2 Font Palette.
 Size      Set the size and position of the log window by dragging with your
           mouse.
 Colors    Drag colors from the OS/2 Color Palette (in full retail version).
           Press the Ctrl key when dragging colors to change each status type.
 Search    Type in the Search field (in retail version) to find matching items,
           or drag the scrollbar thumb to find the desired item.
 Extended selection Left click to select one item, click and drag to select a
           range, or Ctrl-Click to select additional entries or deselect an
           entry.
 Drag      Using Drag (move) or Ctrl-Drag (copy), you can drop items from the
           log onto the desktop, a folder, or the program workspace.  You can
           restore items to the log by dragging them back from the desktop or
           folder into the log.  Items are opened or appended if you drop them
           in the workspace.
 Icons     The icon shows the document type (fax, voice, text, data) and
           "printed" status.
 Pages     The Pages column shows when a cover sheet is used (1+x) or when part
           of the document was sent (1-x).
 Advanced  In addition to clicking the right mouse button for the pop-up menu
           and double-clicking the left mouse button to open a document from
           the log, you can also use Ctrl-double-click to modify a cover sheet
           and resend it with its original document or Alt-double-click to
           modify a cover sheet and send it with the workspace's current fax
           document.

 The right mouse button provides a pop-up menu of commands for your selected
 items:

 Open      Displays the selected document. You can also double-click on a line
           to open the document.
 Print     Prints the log entry.
 Resend    Sends the selected fax document again, allowing you to correct the
           phone number and specify a date, time and page range for sending if
           desired.
 Delete    Deletes the log entry and, if no other log entry shares the
           associated document, the document itself.
 Edit log  Displays information about the selected document and lets you edit
           notes and reschedule Spool items.
 Stop      Attempts to kill jobs which are in Send or Spool status and leaves
           them in the log in Killed status.
 Clear selections Clears all selections that you have made in the log.
 Clean     Removes informational log entries (see below).
 Close     Closes the log display.  Esc key also cancels.

 The Open and Edit log commands only work when a single log entry is selected,
 but you can select multiple log entries for Resend, Delete and Print
 operations.

 The Clean command removes log entries which probably aren't necessary anymore,
 making it easier to identify documents which may require your attention.  For
 example, it may take several attempts to send a fax document, but you usually
 care only about the final status.  This selection deletes failing attempts
 which were retried but keeps the final result, so you can easily see whether
 or not the fax was successfully delivered.  Log entries that don't have any
 fax document or cover sheet data, such as errors from "wrong number" calls to
 your line when in receive mode, are also deleted.  Log entries are created for
 any "dangling" fax documents that are not associated with a log entry.  See
 the Utilities Maintain log command for additional tools for manipulating the
 log.

 The Name field in a log entry provides information to help you identify the
 document, and you can enter additional Notes using the Edit log command.  For
 a fax document that you send, the Name field will contain the name and company
 of the recipient.  For a fax document that you receive, the Name field may
 initially show the fax id (remote id) of the sender's fax machine (if one was
 provided), but you can use the Edit log command to enter the actual name and
 company information.  If the fax id is known from a prior log entry, the name
 is automatically copied from the last matching log entry.

 See the Status Codes section for complete status code information.  Some
 common status codes:

 Sent      Successfully sent.

 Rcvd      Successfully received, not yet displayed/read.  Open the document to
           read it.

 Read      Received, and previously displayed/read.

 Edit      Document created or modified but not yet sent.  Open the document to
           edit or send it.

 Print     Like Edit, but created by the fax printer driver.

 Spool     Scheduled for sending.

 Send      Sending now.

 Busy      Line was busy.

 NoAnsr    No answer.

 NoCarr    Answered, but no fax carrier (or carrier dropped during the call).
           Is it a fax machine?

 NoDial    No dial tone.  Is the phone line attached?

 Hangup    Remote machine hung up unexpectedly.

 See the Status Codes section for additional information and a complete list of
 codes sorted alphabetically.


ΓòÉΓòÉΓòÉ 8.3.1.1. Edit Log Dialog ΓòÉΓòÉΓòÉ

The Edit log dialog explains the status of the selected log entry, shows
additional information about the log entry and allows you to edit some of the
information.

For log entries that are spooled for sending at a future date or time, you can
edit the date and time fields to reschedule transmission.

Cover sheet and page header information is displayed for documents that you
send.  Cover sheets and page headers are dynamically generated and are not
stored as part of the fax document.  This allows you to broadcast a document to
many people, each of whom can receive a personally-addressed cover sheet, while
only requiring a single copy of the document on your disk.

If the remote fax machine provided a fax id during sending or receiving, this
string is displayed in the Fax id field.

For received fax documents, the Name field may initially contain the fax id,
but you can edit the Name and Company fields to identify the sender.  If the
fax id is known from a prior log entry, the name and company is automatically
copied from the last matching log entry, but you can edit them if necessary.


ΓòÉΓòÉΓòÉ 8.3.1.2. Resend Dialog ΓòÉΓòÉΓòÉ

The Resend command on the log's pop-up menu displays the Open Resend dialog
box, allowing you to send the selected fax document again.

The recipient's Name and Company are displayed for your information.

The Fax number can be edited, allowing you to correct the phone number if
necessary.

The Page Range can be specified for sending selected pages of a multiple page
document.  (The cover sheet, if enabled, is page 1.)

If desired, you can also specify a future date and time for sending as
described in the scheduled sending section.

Note:   You can use dial macros and alpha strings in fax phone numbers.  Macros
are assigned on the Macros page of the Settings notebook and allow you to use
simple code names in place of complex dialing sequences for things like long
distance access codes or calling card numbers.  If a phone number includes a
double-quoted string (like 555-"HELP"), the letters are converted to their
telephone keypad numbers for dialing.

T.30 Subaddress Routing is also available with supported hardware, including
Class 1 fax modems and Brooktrout boards.  To use it, include a ' (single
quote) character after the fax number followed by the route digits.  The
receiver can use these digits to automatically deliver the fax document to a
person on their LAN fax system.


ΓòÉΓòÉΓòÉ 8.3.2. Open previous ΓòÉΓòÉΓòÉ

Fax Open previous displays the previous document from the log.

Once you have viewed a document from the log, you can use this command to view
the previous document from the log without needing to return to the log.


ΓòÉΓòÉΓòÉ 8.3.3. Open next ΓòÉΓòÉΓòÉ

Fax Open next displays the next document from the log.

Once you have viewed a document from the log, you can use this command to view
the next document from the log without needing to return to the log.


ΓòÉΓòÉΓòÉ 8.3.4. Open received ΓòÉΓòÉΓòÉ

Fax Open received displays the next document from the log that has been
received but not yet viewed.

This is a fast and convenient way of reading your received faxes and messages.

Once you've looked at a received document, its status is changed to Read.  It
stays in the log until you delete it, so you can read it again by
double-clicking on it's log entry.


ΓòÉΓòÉΓòÉ 8.3.5. New fax ΓòÉΓòÉΓòÉ

Fax New fax displays a dialog box for creating new fax documents.  The F3
function key is a shortcut for this command.

The Length radio buttons and field allow you to specify the default page size
for new fax documents and for blank fax pages that you insert using the Edit
Insert page(s) and Edit Append page(s) commands.  Page lengths from 1" to 25"
are allowed.

The Resolution radio buttons allow you to specify the fax resolution for the
fax document: Normal for 200 x 100 dpi, Fine for 200 x 200 dpi.  Using Fine
resolution will produce better-looking fax documents, especially for documents
that contain images, but fine-resolution documents are about twice as large as
normal-resolution documents and will therefore use more memory to create, more
disk space to store, and more telephone time to transmit.

The Set button changes the default values without creating a new fax document
(so that, for example, you can insert or append a short page for a note).

The Create button both changes the defaults and creates a new fax document
consisting of a blank page of the specified length and resolution.


ΓòÉΓòÉΓòÉ 8.3.6. New message ΓòÉΓòÉΓòÉ

Fax New Message displays the audio player for recording a new voice message.
The voice message is placed in the log.

The program uses your OS/2 Multimedia audio for recording with your microphone.
You must have OS/2 Multimedia loaded and have supported audio hardware with a
microphone to use this command.

The audio player/recorder has buttons to play, record, stop, skip forward and
skip backward.  In the full retail version, there are also buttons to skip to
the next or previous message.  The slider control shows the current position
within the message, and you can click on the slider control with the left mouse
button (to skip forward or backward) or the right mouse button (to jump to a
position).


ΓòÉΓòÉΓòÉ 8.3.7. New text ΓòÉΓòÉΓòÉ

Fax New text creates a new text document in the workspace.

You can type or paste text into the document, drag a font from the OS/2 Font
Palette and drop it in the document to change the font, and use the Edit menu
or pop-up menu to edit the text or import text from other files.

The Fax Save file Text to fax command will convert a text document into a fax
document.  Your text can include certain fax printer driver commands (such as
>>FONT) as described in the Printer Driver Reference chapter of the Reference
Manual.

If you drag the Fax Save file Text to fax command to your toolbar, you can
convert text documents to fax documents by pressing the toolbar button.


ΓòÉΓòÉΓòÉ 8.3.8. Close ΓòÉΓòÉΓòÉ

Fax Close closes the document.

If the document is modified, a dialog box asks you whether the changes should
be discarded or saved in the log as an Edit fax document (unless it is an Edit
or Print fax document that you opened and modified, in which case changes are
automatically saved as a revised Edit document).

Closing the fax document releases the memory that is needed to display and edit
the fax document, and since fax documents are quite large, this is a good thing
to do when you aren't viewing or editing the fax document.

If you are using the program to receive fax documents in background, you can
close the fax document to minimize the program's memory usage.


ΓòÉΓòÉΓòÉ 8.3.9. Save ΓòÉΓòÉΓòÉ

Fax Save saves the current modifications to disk, creating an Edit entry in the
log for the document if necessary.

This is used primarily to provide a checkpoint during editing that can be used
by the Fax Revert command to undo mistakes.

Since documents are managed using the fax log, you do not need to specify a
file name to save the document.


ΓòÉΓòÉΓòÉ 8.3.10. Revert ΓòÉΓòÉΓòÉ

Fax Revert discards the current fax modifications and displays the fax document
version that was last saved to disk, perhaps by the Fax Save command.

Used to undo editing changes.


ΓòÉΓòÉΓòÉ 8.3.11. Delete ΓòÉΓòÉΓòÉ

Fax Delete deletes the current document and all log entries that reference it.
The current document is whatever document is currently displayed in the window.

Note:   This is much more powerful than the Delete command on the log's pop-up
menu, which deletes the selected log entry, but doesn't delete other log
entries and deletes the fax document file only if no other log entries
reference that fax document.


ΓòÉΓòÉΓòÉ 8.3.12. Open file ΓòÉΓòÉΓòÉ

Fax Open file reads and displays a file.

You can read files of various types and the program will display the file
appropriately based on its type:

 TIFF-F    standard fax document - display fax
 DCX       DCX format fax document - display fax
 Wave      voice message file - play message
 Text      text file - display editable text
 Data      data file - display as hexdump

 This command is usually used when you want to load a file that you previously
 wrote to a named disk file using the Fax Save file command.

 You can also load a file by dragging it to the workspace from the desktop,
 folder or log.


ΓòÉΓòÉΓòÉ 8.3.13. Save file ΓòÉΓòÉΓòÉ

Fax Save file writes the current workspace to a file or converts the contents
of the workspace to a different type.

Depending on the contents of the workspace, the following options may be
available:

 TIFF-F         write fax to a standard fax file
 DCX            write fax to a DCX format file
 via OCR        convert fax with OCR (see below)
 Wave           write voice message to Wave file
 Text           write text document to text file
 Text to fax    convert text document to a fax
 Data           write data to a binary data file

 As described for the New text command, the Text to fax command will convert a
 text document into a fax document.  Your text can include certain fax printer
 driver commands (such as >>FONT) as described in the Printer Driver Reference
 chapter of the Reference Manual.  If you drag the Text to file command to your
 toolbar, you can convert text documents to fax documents by pressing the
 toolbar button.

 The other commands are usually used when you want to store a copy of a
 document in your own named file rather than keeping it in the log.

 You can also copy or move files to your desktop or folder by dragging them
 from the log.

 If you have the Optical Character Recognition (OCR) option, you can export fax
 documents as text using the Fax Save file via OCR and Edit Export via OCR
 commands.


ΓòÉΓòÉΓòÉ 8.3.13.1. Save file via OCR ΓòÉΓòÉΓòÉ

If you have the Optical Character Recognition (OCR) option, the Fax Save file
via OCR command allows you to convert the fax document image into text.

If the Current page only box is checked, the current fax page will be converted
to text and saved to the file that you specify.  If the box is not checked, the
entire fax document will be converted.

You can also convert a portion of a page into text characters using the Edit
Export via OCR command, which is convenient if you wish to extract a paragraph
and paste it into your word processor.


ΓòÉΓòÉΓòÉ 8.3.14. Send ΓòÉΓòÉΓòÉ

Fax Send displays the Send Fax dialog box for sending the current fax document.
The current fax document is whatever document is currently displayed in the
window.  The F4 function key is a shortcut for this command.

The default values for the check boxes and the fields on this screen are set in
the Settings notebook.

The Cover sheet enable check box specifies whether or not a cover sheet should
be added to your fax document.  The Full size check box specifies whether the
cover sheet should be the same length as the first page of your fax document,
or just long enough to contain all the cover sheet information.

The Cover sheet pull-down list allows you to select a cover sheet (*.CVR file)
or bitmap (*.BMP file) for use as your cover sheet.  The pull-down list shows
the CVR and BMP files in your fax data directory (and also the shared files
from the Public directory if you are using the LAN version in private mode).
To browse through the available choices, select one from the pull-down list and
press the Preview button.

Cover sheet files (*.CVR) are more powerful.  You can create or modify custom
cover sheets with the Edit Cover sheet commmand.

Bitmap files (*.BMP) provide a simple way to place an image at the top of the
cover sheet.  When a bitmap is used, the cover sheet information fields are
added in a standard format.  You can create new bitmap files using Edit Export.

The From fields allow you to specify text information for your cover sheet.

Specify destinations for the fax using either the Phone Book or Manual buttons.
You can specify as many destinations as you like, and all selected destinations
are listed in the To field.  To cancel a destination, select it and press the
Delete key.  Double-click on a line in the To list to display a dialog box
where you can view, edit or delete the destination.

The Comments text is for your free-format cover page note.  You can include
several paragraphs of text on the cover sheet.

If you want to see what your cover sheet will look like, press the Preview
button.

The More button allows you to specify text for the page header line, enable a
second header line with the recipient's name and company information, and
specify a note that will appear in the log record.

The Delay button is used to schedule transmission for a future date and time.

The Priority checkbox is used for high priority fax jobs.  If checked, this fax
will be sent before other normal priority jobs.  This is useful if there are
other jobs already waiting to send, such as during a broadcast, but you want
this job to be sent first.

Press the Send button to send the fax document.

When the fax document is actually being transmitted, a small status window will
appear to keep you informed of fax activity.

If you press the Send current button when no destinations have been specified,
the program assumes that you will manually dial the fax call.  Manual dialing
is when you dial the call using an attached telephone rather than having the
fax hardware autodial the call.  Manual dialing may be needed when sending to
fax machines that require you to speak to someone or interact with a voice mail
system before being connected to the fax machine.

To manually dial a call:

   1. Enter your cover sheet items on the Send Fax dialog box, but don't
      specify any destinations (leave the To field empty).

   2. Press the Send current button.

   3. Enter the name and company information for the cover sheet, then press
      the OK button.  The program will build the cover sheet and prompt you
      when it is ready for you to dial the call.

   4. Use your attached telephone to dial the fax number and do any interaction
      that is necessary to get connected to the fax machine.

   5. When you hear the fax machine's tone on the line, press the OK button.

   6. When you hear that your fax hardware has picked up the line (which may
      take several seconds), hang up your telephone.


ΓòÉΓòÉΓòÉ 8.3.14.1. Send on Current Call ΓòÉΓòÉΓòÉ

Enter the recipient's name and company information.  This is used on the cover
sheet, and will appear in the log to help you identify the fax document.

This screen is used when you wish to manually dial the fax call.  Manual
dialing is when you dial the call using an attached telephone rather than
having the fax hardware autodial the call. Manual dialing may be needed when
sending to fax machines that require you to speak to someone or interact with a
voice mail system before being connected to the fax machine.

To manually dial a call:

   1. Enter your cover sheet items on the Send Fax dialog box, but don't
      specify any destinations (leave the To field empty).

   2. Press the Send current button.

   3. Enter the name and company information for the cover sheet, then press
      the OK button.  The program will build the cover sheet and prompt you
      when it is ready for you to dial the call.

   4. Use your attached telephone to dial the fax number and do any interaction
      that is necessary to get connected to the fax machine.

   5. When you hear the fax machine's tone on the line, press the OK button.

   6. When you hear that your fax hardware has picked up the line (which may
      take several seconds), hang up your telephone.


ΓòÉΓòÉΓòÉ 8.3.14.2. Preview ΓòÉΓòÉΓòÉ

The Preview button on the Fax Send command's dialog box is used to see what
your cover page will look like.  When you are done viewing the cover sheet,
press the Ok button to close the Cover Sheet Preview window.

The cover page is dynamically created from the information that is specified
with the Fax Send dialog box.  It includes a bitmap or cover sheet file (if
specified in the Cover Sheet pull-down field), the From text and Comment text
(if any) shown in the dialog box, and the To information for the first fax
destination that you have specified.  The page count and current date and time
are automatically added to the cover sheet.


ΓòÉΓòÉΓòÉ 8.3.14.3. Delay Send ΓòÉΓòÉΓòÉ

The Delay button on the Send Fax dialog displays the Date and Time fields which
are used to schedule transmission for a future date and time.

If you want to send the fax now, leave both Date and Time blank.

If you specify a Time but leave Date blank, transmission will be scheduled for
the next occurrence of the specified time.  For example, entering a time of 2
AM will schedule transmission for 2 AM tonight.

Remember to leave your computer and the fax program running so that the delayed
transmissions can be attempted at the specified times.  The fax program can
only check the time and make the necessary calls if it is running.

If you shut off your machine, the next time that you start the fax program, it
will attempt to complete any scheduled transmissions whose date and time have
passed.  All scheduled activity is included in the log and can be reviewed and
rescheduled using the Edit log command in the log's pop-up menu.


ΓòÉΓòÉΓòÉ 8.3.14.4. More - Headers and Notes ΓòÉΓòÉΓòÉ

The More button on the Send Fax dialog is used to change the fax header values
or specify a log note for this fax transmission.

You can specify the default values for these fields in the Settings notebook.

The Enable check box specifies whether or not a page header line will be added
to the top of your fax pages when they are transmitted.

In the Headers string, you can specify prefix text for the page header line.
The current date, time and page count will be automatically appended to the
text that you enter in the field.  Most users put their name, company name
and/or fax number in the header string.

If you check the Include 'To:' line check box, a second header line will be
included.  It will be of the form "To: Name, Company" where the Name and
Company are the fax recipient's name and company.  If this is all that you
require for getting the fax delivered to the recipient, then a cover sheet
might not be necessary.

The Log Notes field is free-format text for the Notes field in the log record.
You can use this field for notes about the fax, client or chargeback
information, or whatever you like.

See the section on client or billing data for information on collecting
information for chargeback reports.


ΓòÉΓòÉΓòÉ 8.3.14.5. Phone book ΓòÉΓòÉΓòÉ

The Phone book provides a convenient way to specify the recipient (or multiple
recipients) for the fax document.

The Phone book button on the Send Fax dialog provides a powerful interface for
selecting, entering and editing phone book entries.  In the phone book window,
the right mouse button provides a pop-up menu of commands, including commands
to edit an entry or add a new entry.

Recipients are selected with the mouse.  To select one recipient and close the
phone book, double-click on the phone book entry.

Or you can use extended selection, the pop-up menu, and other features:

 Extended selection Left click to select one item, click and drag to select a
           range, or Ctrl-Click to select additional entries or deselect an
           entry.
 Fonts     Change the phone book font by dragging a font from the OS/2 Font
           Palette.
 Size      Set the size of the phone book window by dragging the window border
           with your mouse.
 Sorting   Use the pop-up menu to sort on either Name or Company.  The Phone
           book display check box on the Program page of the Settings notebook
           controls whether names are displayed and sorted based on first name
           or last name.
 Search    Type in the Search field (in retail product) to find matching items,
           or drag the scrollbar thumb to move to the desired entry.

 If multiple entries are selected, the document will be faxed to each of the
 selected recipients.  The Name and Company fields in the phone book entry are
 used for the recipient's cover sheet, so each recipient will receive a
 personally-addressed cover sheet even when broadcasting a fax document to
 multiple recipients.

 Group names provide a shortcut for selecting a set of recipients (a
 distribution list) from the phone book.  The Select group command on the
 pop-up menu allows you to specify an alphanumeric string, thereby selecting
 all phone book entries that contain that string in their Group field. You can
 also select all entries in the phone book with the Select all command.

 You can have multiple phone books.  Each phone book has a name, and the name
 of the open phone book is displayed in the Phone book field at the top of the
 Phone Book dialog box.

 To create a new phone book, simply type its name in the Phone book field and
 then add phone book entries.

 To change to a different phone book, select its name from the pull-down list
 or type its name in the field.

 Except for the default phone book (named default), the phone book files are
 automatically deleted if you delete all of their entries.

 The Utilities Edit phone books command provides a simple dialog for entering
 and updating phone book information.


ΓòÉΓòÉΓòÉ 8.3.14.5.1. Group Dialog ΓòÉΓòÉΓòÉ

The Select group command on the Phone Book window's pop-up menu displays a
dialog box that allows you to select all members of a distribution group.

Actually, it is even more flexible than that.  By specifying an alphanumeric
string, you select all phone book entries that contain that string in their
Group field.

For example, if you have two groups called StaffA and StaffB, you can enter
StaffA to select all members of the StaffA group, or you can enter Staff to
select all members of both the StaffA and StaffB groups (because Staff matches
on both StaffA and StaffB).

To create or modify distribution groups, just edit the group name into the
Group field of phone book entries.

You can use the Select group command several times to select all members of
several groups, and you can review the selected entries and "deselect" some
entries by using Ctrl-Click in the phone book window.

Note:   For LAN routing (with the LAN version), groups work just as they do for
phone book entries except that you are selecting from the workstations on your
LAN rather than from a phone book.  Workstations are assigned their group names
using the FxRdr program on the LAN fax server.


ΓòÉΓòÉΓòÉ 8.3.14.5.2. Edit Dialog ΓòÉΓòÉΓòÉ

You can edit the information in the fields.  To add the new or modified
information as a new phone book entry, press the Add button.  To overwrite an
original phone book entry with modified information, press the Change button.
To clear all the fields so that you can enter information for an entirely new
entry, press the New button.

You can add the recipient to a distribution group by simply specifying the
group name (or a list of group names) in the Group field.  To create a group,
just pick a new group name and put the group name in the phone book entries of
all the members of the group.  Once a group is set up, you can easily select
all its member using the Select group command on the Phone Book's pop-up menu.

Note:   You can use dial macros and alpha strings in fax phone numbers.  Macros
are assigned on the Macros page of the Settings notebook and allow you to use
simple code names in place of complex dialing sequences for things like long
distance access codes or calling card numbers.  If a phone number includes a
double-quoted string (like 555-"HELP"), the letters are converted to their
telephone keypad numbers for dialing.

T.30 Subaddress Routing is also available with supported hardware, including
Class 1 fax modems and Brooktrout boards.  To use it, include a ' (single
quote) character after the fax number followed by the route digits.  The
receiver can use these digits to automatically deliver the fax document to a
person on their LAN fax system.


ΓòÉΓòÉΓòÉ 8.3.14.6. Manual ΓòÉΓòÉΓòÉ

The Send to Manual Destination dialog box is used to specify a one-time
recipient.  If you will be sending to this recipient again, it might be better
to use a Phone Book.

Enter the information in the fields, then press the Ok button to return to the
Send Fax dialog box.

Note:   You can use dial macros and alpha strings in fax phone numbers.  Macros
are assigned on the Macros page of the Settings notebook and allow you to use
simple code names in place of complex dialing sequences for things like long
distance access codes or calling card numbers.  If a phone number includes a
double-quoted string (like 555-"HELP"), the letters are converted to their
telephone keypad numbers for dialing.

T.30 Subaddress Routing is also available with supported hardware, including
Class 1 fax modems and Brooktrout boards.  To use it, include a ' (single
quote) character after the fax number followed by the route digits.  The
receiver can use these digits to automatically deliver the fax document to a
person on their LAN fax system.


ΓòÉΓòÉΓòÉ 8.3.15. Receive ΓòÉΓòÉΓòÉ

Fax Receive allows you to select whether or not your fax hardware should answer
incoming calls and receive fax transmissions.

If you use the optional " -R" parameter when starting the program, it will
automatically start in Receive All calls mode.  If you have a dedicated fax
line and want the program to answer all incoming calls on the line, you should
use the " -R" parameter (supported in full retail product only).

The cascade menu allow you to select from several different receive modes:

     Current call immediately starts receiving.  Use this mode if you manually
      answer a call with your attached telephone and then realize that a fax
      machine is calling you, or if someone manually dials from their fax
      machine and is now ready to send you a fax document on the same call.
      Select Current call to start receiving then hang up your telephone when
      you hear the fax tones.

     One call tells the program to answer the next ringing call, receive one
      fax document, then turn off receive mode.  Use this mode if you usually
      use your phone line as a voice line, but you know that the next call will
      be a fax.

     All calls tells the program to answer all ringing calls as fax calls.
      Use this mode if you have a dedicated line for your fax activity.

 A check mark by the Receive command indicates that the program will answer the
 next ringing call or is in the process of receiving a fax document.

 Receiving takes place in background.  The fax program will display a small
 status window to keep you informed of fax activity.  If the Receive done tone
 is selected on the Program page of the Settings notebook, the program will
 also play a short set of tones when a fax is received.

 The received document appears in the log.  To display a received fax document,
 use the Fax Open received command, or use the Fax Open log command to display
 the log and open the fax document.

 Received documents initially show up in the log with a status of Rcvd.  After
 you open the received document, its log status is automatically changed to
 Read

 You don't have to be working in the fax program to receive fax documents, but
 the program does have to be running.  On OS/2, the program continues to run
 even though its window is covered by other windows or its window has been
 minimized.  In fact, you may find it convenient to start the fax program, tell
 it to Receive all incoming calls (or start the program with the " -R"
 parameter to automatically start in Receive all mode), then minimize it to
 keep it out of the way.


ΓòÉΓòÉΓòÉ 8.3.16. Hold ΓòÉΓòÉΓòÉ

The Fax Hold command toggles the hold mode of all fax lines.  When in hold
mode, the program will not start new send or receive activities.

Any send or receive activity that is currently in progress will continue until
it completes.  But the program will not answer incoming calls, nor will it
start sending additional spooled jobs, until you take the program out of hold
mode.

Hold mode is useful for gracefully shutting down an active system, or for users
who want to spool faxes but wait until later to send them.

To automatically be in hold mode when the program starts, use the -H command
line parameter when starting the program.


ΓòÉΓòÉΓòÉ 8.3.17. Route ΓòÉΓòÉΓòÉ

If you are using the enhanced LAN version of the program in its private mode,
Fax Route is used to deliver copies of the document to other fax workstation
users on your LAN.

Double-click on a name in the user list (or select a name and press the Add
button) to put the name in the Route to list.  You can route the document to
multiple users.

Group names provide a shortcut for selecting a set of recipients (a
distribution list) from the workstation list.  The Group button allows you to
specify an alphanumeric string, thereby selecting all workstation entries that
contain that string in their Group field. Group names are assigned or changed
in the FxRdr program on the fax server.

Routing removes the document from your log and copies it to each of the
selected users.  Include yourself in the Route to list if you want to keep a
copy of the document.

The Notes field allows you to include text that will appear in the log entry of
the routed document.  For example, you can enter the sender's name in this
field, and recipients will see this text in their log.


ΓòÉΓòÉΓòÉ 8.3.18. Print ΓòÉΓòÉΓòÉ

Fax Print prints the current document.  When you select this command, the Print
Fax dialog box appears to confirm your request and to allow you to specify a
range of pages to print.  By default, all pages in the current fax document
will be printed.

Use Fax Printer setup to select a printer and set the printer options before
printing your fax document.

Note:   Fax documents are large images that must be printed using your
printer's graphics mode.  This can be relatively slow.  To compensate for this,
the program handles printing in the background so that you can proceed with
other activities.  You can even use additional Fax Print commands before the
current print job is completed, and your additional commands will be spooled
and processed when the current job is done.  The status of the current
background printing activity is displayed in the status window.

For printer errors, see the Errors/Problems information.


ΓòÉΓòÉΓòÉ 8.3.19. Printer setup ΓòÉΓòÉΓòÉ

Fax Printer setup displays a dialog box so you can select a printer and, if
desired, change the printer options by pressing the Job properties button.

If you have only one OS/2 printer installed, the printer options dialog box is
immediately displayed.

The contents of the printer options dialog box depends on your selected
printer.


ΓòÉΓòÉΓòÉ 8.3.20. Exit ΓòÉΓòÉΓòÉ

Fax Exit terminates the fax program.  Closing the window has the same effect.

If you want the program to answer the telephone and receive fax documents, you
can minimize the program to get it out of the way, but don't exit the program
since this terminates all fax activity, including its ability to receive
documents in background.

If the program is performing a background activity when you select Fax Exit,
you will be prompted to confirm the action. Examples of background activities
are sending, waiting to send (i.e., fax document are spooled for transmission),
receiving, waiting to receive (i.e., Fax Receive is checked), and printing.

CAUTION:
Shutting down the system without ending your program may result in data loss.


ΓòÉΓòÉΓòÉ 8.4. Edit Menu ΓòÉΓòÉΓòÉ

The Edit menu contains commands for editing the current fax document.  The
current fax document is whatever document is currently displayed in the window.

Edit commands that paste or type text use a Text Paste-Up Box to specify the
placement and margins for text.

Commands that paste, move or size images use a Graphic Paste-Up Box.

The mouse functions as a marking, drawing or erasing tool as described in the
Mouse Editing section.

 Cut               cuts the marked region
 Copy              copies the marked region
 Paste             pastes from Clipboard
 Clear             clears the marked region
 Enter             Enter marked image or text
 Cancel            Cancel current edit tool
 Import            pastes from a file
 Export            saves marked region to a file
 Mark              change mouse to mark tool
 Text              types text onto a fax
 Erase             changes mouse into eraser
 Draw              selects a drawing tool
 Cover sheet       creates custom cover sheet
 Font              selects the text font
 Contrast          adjusts color threshold
 Insert page(s)    ...before the current page
 Append page(s)    ...to the end of the fax
 Delete page       deletes the current page
 Crop page         keeps only the marked area
 Cut page          breaks page into two pages


ΓòÉΓòÉΓòÉ 8.4.1. Mouse Editing ΓòÉΓòÉΓòÉ

The mouse functions as an editing tool.

By default, the mouse is in mark mode.  By pressing a mouse button and dragging
the mouse, you can place a Graphic Paste-Up Box around a rectangular region in
the fax document.  The marked region can then be manipulated using the Graphic
Paste-Up Box functions and the Edit Cut, Edit Copy, Edit Clear and Edit Crop
page commands.

To quickly move something around on the page, mark it, use a mouse button in
the center of the box to grab and drag the box, then click the left mouse
button outside of the box to drop the image onto the page.

The mouse can be temporarily changed to a drawing tool or an eraser tool by
selecting the Edit Draw or Edit Erase commands.  Pressing the Esc key will
cancel the tool selection and cause the mouse to revert to the mark tool.

The mouse cursor changes to indicate the current mouse editing mode.  Mark mode
is a cross-hair, Draw mode is a pencil, and Erase mode is a square eraser box.


ΓòÉΓòÉΓòÉ 8.4.2. Text Paste-Up Box ΓòÉΓòÉΓòÉ

Edit commands that paste or type text use a Text Paste-Up Box to specify the
placement and margins for text.

The Text Paste-Up Box shows you where the first line of your text will go, with
the height of the box set by the font size.

Using the mouse button, you can grab and drag the ends of the Text Paste-Up Box
to adjust the left and right margins and grab and drag the center of the text
header to change the text placement.

You can use the pop-up menu (or the Utilities Tool accessories menu) to change
between left, center and right justification for the text.

When you have adjusted and positioned the Text Paste-Up Box, click the mouse
outside of the Text Paste-Up Box or press the Enter key to lock it in place and
proceed with the paste operation (or, for the Edit Text command, just start
typing the text).


ΓòÉΓòÉΓòÉ 8.4.3. Graphic Paste-Up Box ΓòÉΓòÉΓòÉ

Commands that paste, move or size graphic images use a Graphic Paste-Up Box.

Each page of a fax document is an image (a digitized picture of a page), and
everything that you place it the fax document turns into an image (even text
that you type or paste in), so Graphic Paste-Up Boxes are used frequently.

The Graphic Paste-Up Box shows you the position and size of the image that you
are pasting or that you have marked.

Using the mouse button, you can grab and drag the center of the Graphic
Paste-Up Box to change the location or the edges and corners of the Graphic
Paste-Up Box to adjust the size of the image.

The contents of the box can be flipped, rotated or inverted with the commands
on the pop-up menu or the Utilities Tool accessories menu.

When you have adjusted the size and position of the Graphic Paste-Up Box, click
the mouse outside of the Graphic Paste-Up Box or press the Enter key to lock
the image in place.

When a graphic image is enclosed in a Graphic Paste-Up Box, you can change its
size or location all you want without changing the actual fax document.
Pressing the Esc key will cancel the box and leave the page unchanged.

But as soon as you lock the Graphic Paste-Up Box in place, the new image drops
into the fax document and merges with anything that was already on the page
under the Graphic Paste-Up Box.  In some cases, you will want to first clear
the area with Edit Clear before pasting the new image into the area.


ΓòÉΓòÉΓòÉ 8.4.4. Clipboard ΓòÉΓòÉΓòÉ

The fax program supports the OS/2 Clipboard.

The Clipboard is a shared area for temporarily holding text, images or other
data items.  When you cut or copy data using most OS/2 applications (including
this application using its Edit Cut or Edit Copy commands), the data is placed
in the Clipboard.

The Clipboard can hold only one piece of data.  When you cut or copy something
to the Clipboard, it replaces whatever data was previously in the Clipboard.

The Edit Paste command inserts copies of the Clipboard data into the
application.  Since pasting does not destroy the Clipboard data, you can repeat
the paste operation to paste multiple copies of the Clipboard data into your
application.

You can use the Clipboard to copy an image between fax documents.  To do this,
mark the image, use Edit Copy to place a copy of the image in the Clipboard,
open a different fax document, and use Edit Paste to paste a copy of the
Clipboard image into the new fax document.

Because most OS/2 applications use the OS/2 Clipboard for both text and
graphics editing, you can also move data between applications using the
Clipboard.  For example, you can copy text from the OS/2 System Editor or other
word processors and paste it into a fax document, or you can move images back
and forth between fax documents and OS/2 applications that deal with bitmap
images.


ΓòÉΓòÉΓòÉ 8.4.5. Cut ΓòÉΓòÉΓòÉ

Edit Cut cuts the marked region to the Clipboard.

The image within the marked region is placed in the Clipboard, and the marked
region in the fax document is cleared.

To copy an image to the Clipboard without changing the fax document, use the
Edit Copy command.


ΓòÉΓòÉΓòÉ 8.4.6. Copy ΓòÉΓòÉΓòÉ

Edit Copy copies the marked region to the Clipboard.

Unlike the Edit Cut command, the marked region in the fax document is not
changed by this command.


ΓòÉΓòÉΓòÉ 8.4.7. Paste ΓòÉΓòÉΓòÉ

Edit Paste pastes the Clipboard contents into the current page of the fax
document.

If the Clipboard contains text data, it is pasted using the current font and a
Text Paste-Up Box The position, margins and justification are set with the Text
Paste-Up Box.

If the Clipboard contains an image, it is pasted using a Graphic Paste-Up Box.
The Graphic Paste-Up Box lets you use the mouse to adjust the position, size
and other attributes of the image as you paste it in.  If the image is inverted
from what you want it to be, you can click the right mouse button to get the
pop-up menu and use the Invert colors command to invert the image.

When the Paste-Up Box is adjusted to your satisfaction, click the mouse outside
the box or press Enter to complete the paste operation.

To cancel the Paste operation without changing the fax document, press Esc.


ΓòÉΓòÉΓòÉ 8.4.8. Clear ΓòÉΓòÉΓòÉ

Edit Clear clears the marked area.

The area of the page that is within the marked box is cleared.

This is like the Edit Cut command, but it doesn't alter the Clipboard contents.


ΓòÉΓòÉΓòÉ 8.4.9. Enter ΓòÉΓòÉΓòÉ

Enter will confirm the current operation and cause the image or text to be
placed on the fax page.

You can also press the Enter key or click the mouse on the fax page to confirm
the current operation.


ΓòÉΓòÉΓòÉ 8.4.10. Cancel ΓòÉΓòÉΓòÉ

Cancel will end the current operation or edit tool.

You can also press the Esc key to cancel.


ΓòÉΓòÉΓòÉ 8.4.11. Import ΓòÉΓòÉΓòÉ

Edit Import is like Edit Paste but from files rather than from the Clipboard.
It allows you to paste the file contents on the current page of the fax
document.

Selecting the type of file from the cascade menu causes a dialog box to be
displayed, allowing you to enter or select the file name.

Text (ASCII) files are pasted using the current font and a Text Paste-Up Box
The position, margins and justification are set with the Text Paste-Up Box.

Image files are pasted using a Graphic Paste-Up Box.  The Graphic Paste-Up Box
lets you use the mouse to adjust the position, size and other attributes of the
image as you paste it in.  If the image is inverted from what you want it to
be, you can click the right mouse button to get the pop-up menu and use the
Invert colors command to invert the image.

The following types of images are supported:

 Bitmap    OS/2 bitmap

 PCX       PCX image (or first page from a DCX file)

 Window capture The program waits 10 seconds, then captures a snapshot of the
           selected window (or the full screen if you select the desktop).

 When the Paste-Up Box is adjusted to your satisfaction, click the mouse
 outside the box or press Enter to complete the paste operation.

 To cancel the Paste operation without changing the fax document, press Esc.


ΓòÉΓòÉΓòÉ 8.4.12. Export ΓòÉΓòÉΓòÉ

Edit Export saves the marked region to a file.  The contents of the Clipboard
are not altered.

Edit Export is only active when a region is marked on the current fax page.

The following types of image files are supported:

 Bitmap    OS/2 bitmap file

 PCX       PCX format file (monochrome)

 If you have the Optical Character Recognition (OCR) option, you can also
 convert the marked region to ASCII text using the Edit Export via OCR command.

 Bitmap and PCX files are convenient for storing signatures, letterheads or
 logos for pasting into fax documents with the Edit Import command.

 Bitmap files can also be used to customize your cover page (see the Cover page
 in the Settings notebook.)


ΓòÉΓòÉΓòÉ 8.4.12.1. Export via OCR ΓòÉΓòÉΓòÉ

If you have the Optical Character Recognition (OCR) option, the Edit Export via
OCR command allows you to convert a marked region into text characters.

If the Output to clipboard box is checked, the text is placed in the Clipboard.
You can then paste the text from the Clipboard into your other applications.

If you clear the Output to clipboard box, you can specify a file for the text
characters.

You can also convert a complete page or the complete fax document into text
characters using the Fax Save file via OCR command.


ΓòÉΓòÉΓòÉ 8.4.13. Mark ΓòÉΓòÉΓòÉ

Edit Mark provides the cross-hair cursor which is used for marking regions of
the fax.

By pressing a mouse button and dragging the mouse, you can place a Graphic
Paste-Up Box around a rectangular region in the fax document.  The marked
region can then be manipulated using the Graphic Paste-Up Box functions and the
Edit Cut, Edit Copy, Edit Clear and Edit Crop page commands.

To quickly move something around on the page, mark it, use a mouse button in
the center of the box to grab and drag the box, then click the left mouse
button outside of the box to drop the image onto the page.

See the mouse editing section for additional information.


ΓòÉΓòÉΓòÉ 8.4.14. Text ΓòÉΓòÉΓòÉ

Edit Text produces a Text Paste-Up Box for typing directly onto the fax
document.

When an empty Text Paste-Up Box is displayed, you can adjust its position and
margins by dragging them with the mouse, use the pop-up menu to change the
justification mode, or change the current font with the Edit Font command.

While typing a line, you can use the Backspace key to correct typing errors and
pop-up menu commands to change justification.

When your text fills the Text Paste-Up Box, additional characters are accepted
but cause a beep tone.

Pressing the Enter key locks in the current line and wraps the extra words (if
any) into a new Text Paste-Up Box on the next line.

To cancel text mode, press Esc or select a different edit tool.


ΓòÉΓòÉΓòÉ 8.4.15. Draw ΓòÉΓòÉΓòÉ

Edit Draw selects a drawing tool and turns the mouse cursor into a pencil to
show that you are in drawing mode.

Press the left mouse button on the fax page to use the drawing tool.  For the
Check tool, simply click the mouse button to place a checkmark on the fax page.
For the other tools (Draw, Line, Box, Ellipse, and Arrow), press and drag the
mouse button to use the tool.

To cancel drawing mode, press Esc or select a different edit tool from the Edit
menu or the pop-up menu.

See the mouse editing section for additional information.


ΓòÉΓòÉΓòÉ 8.4.16. Cover sheet ΓòÉΓòÉΓòÉ

Edit Cover sheet enables cover sheet editing mode on the current fax document.
The workspace must contain a single-page fax document to use this mode.

To create a customized cover sheet:

   1. Start with a single-page fax document.  This can be any fax document
      which you create with the edit tools, print from another application,
      receive as a fax or scan in.  This document will be the background for
      the cover sheet, and it should include everything which will appear on
      the cover sheet except the information fields.

   2. Select the Edit Cover sheet command to display the information fields.
      Drag the information fields to the desired positions on the fax page.
      Information fields which are placed on the bottom edge of the fax page
      are disabled and will not appear on the cover sheet.

   3. While still in Edit Cover sheet mode with the information fields
      displayed, use the Fax Save file TIFF-F command to save the document to a
      file with the *.CVR extension in your fax data directory (where your
      FAX.LOG file is located).

 When the cover sheet file is saved, it records the font from the Cover Sheet
 Font field on the Comment page of the Settings notebook, and it will use this
 font for all the cover sheet information fields.  The information fields are
 merged onto the background when the cover sheet is generated.

 The background of the cover sheet is a fax image, so it can contain any
 mixture of fonts and graphics at any position on the page.

 The height of the Comment field will automatically expand if the comment text
 is too long to fit within the specified size.  It will duplicate any border at
 the sides of the Comment field, push down any images which appear below the
 Comment field, and remove extra blank space from the bottom of the page to
 maintain a standard page length.  For example, you can have a box around the
 comment field and your signature image below the comment field, and these
 items will be adjusted as the comment field grows.  Try it!

 Information fields which are placed on the bottom edge of the fax page are
 disabled and will not appear on the cover sheet.  Any field can be removed
 from the cover sheet by dragging it to the bottom.  By default, the Phone, Fax
 and Notes fields are disabled because some users keep private information in
 these fields (phone numbers with credit card numbers or security codes,
 personal notes, etc.), but you can drag these fields to a desired location if
 you wish to include them on the cover sheet.

 To modify an existing cover sheet, open the *.CVR file using the Fax Open file
 TIFF-F command, edit the document as desired, then use Fax Save file TIFF-F to
 save the document back to a *.CVR file in your fax data directory while Cover
 sheet mode is enabled.

 Set your default cover sheet selection on the Cover page of the Settings
 notebook.

 On the Fax Send dialog box, you can override the default to use a special
 cover sheet and use the Preview button to see how the cover sheet will look.


ΓòÉΓòÉΓòÉ 8.4.17. Erase ΓòÉΓòÉΓòÉ

Edit Erase turns the mouse cursor into an eraser box.

Pressing the left mouse button erases anything that is touched by the eraser
box.

Clicking the right mouse button provides the pop-up menu with commands for
changing the size of the eraser box.

To cancel erase mode, press Esc or select a different edit tool.

See the mouse editing section for additional information.


ΓòÉΓòÉΓòÉ 8.4.18. Font ΓòÉΓòÉΓòÉ

Edit Font displays a dialog box for selecting OS/2 font.

The selected font is used for all commands that type or paste ASCII text into
fax documents.

For optimal text quality, use the OS/2 outline (vector) fonts.

OS/2 includes integrated Adobe Type Manager support, allowing you to use Adobe
Type 1 fonts.  During your OS/2 system installation, the IBM Core Fonts were
automatically installed unless you elected not to install them.  In addition to
the IBM Core Fonts (Courier, Helvetica and Times New Roman), there are several
thousand typefaces in the Type 1 format that you can purchase and use.


ΓòÉΓòÉΓòÉ 8.4.19. Contrast ΓòÉΓòÉΓòÉ

Edit Contrast allows you to adjust the Color Conversion Contrast Threshold.
This threshold is used when color images are pasted on a fax page to determine
which color intensities will convert to white and which will convert to black.

By definition, fax pages are in black and white.  When pasting a color image
with the Edit Paste or Edit Import commands, the color image must be converted
into a black and white image.

If the image turns out darker or lighter than you would like, you can adjust
the Color Conversion Contrast Threshold and paste the image again.  You may
have to experiment to find the optimal threshold setting for a given image.

If you change the threshold, you can change the threshold back to its default
setting by pressing the Default button.


ΓòÉΓòÉΓòÉ 8.4.20. Insert page(s) ΓòÉΓòÉΓòÉ

Edit Insert page(s) adds pages to the fax document before the page that is
currently being viewed.

The cascade menu allow you to select the type of pages to be inserted:

 Blank         one blank page, with the length of the blank page set with Fax
               New fax

 Tiff-F        all pages from a TIFF Class F file

 Fax           all pages from a fax document (selected from the log)

 DCX           one page from a PCX file, or all pages from a DCX file


ΓòÉΓòÉΓòÉ 8.4.21. Append page(s) ΓòÉΓòÉΓòÉ

Edit Append page(s) adds pages to the end of the fax document.

The cascade menu allow you to select the type of pages to be appended:

 Blank         one blank page, with the length of the blank page set with Fax
               New fax

 Tiff-F        all pages from a TIFF Class F file

 Fax           all pages from a fax document (selected from the log)

 DCX           one page from a PCX file, or all pages from a DCX file


ΓòÉΓòÉΓòÉ 8.4.22. Delete page ΓòÉΓòÉΓòÉ

Edit Delete page deletes the page of the fax document that is currently being
viewed.

The entire page is thrown away and the next page of the fax document is
displayed.

This is useful for discarding a cover page of a received fax document before
you forward it on to others.


ΓòÉΓòÉΓòÉ 8.4.23. Crop page ΓòÉΓòÉΓòÉ

Edit Crop page adjusts the length and clears the margins of the current page.

Mark the area of the page that you want to keep, then select this command.

The marked region is centered on a clean page.  Anything outside of the marked
region is discarded.  The new page length is your page length as set with the
Fax New fax command or the height of your marked region, whichever is longer.

This command is useful for removing the header line area or cleaning up the
margins of received fax documents.


ΓòÉΓòÉΓòÉ 8.4.24. Cut page ΓòÉΓòÉΓòÉ

Edit Cut page breaks a long page into two separate pages.

Click the mouse on the fax page to specify the break point.  The current fax
page is split at that point, with the two pages replacing the original page.

Some fax machines misfeed pages and send two pages stuck together, and this
command allows you to separate them for easier viewing and printing.


ΓòÉΓòÉΓòÉ <hidden> Show Status Window ΓòÉΓòÉΓòÉ

The Status Window command will make the status window visible.

You can also select the status window from the OS/2 Window List.

For details on the status window functions, click on the following:

     status window


ΓòÉΓòÉΓòÉ 8.5. View Menu ΓòÉΓòÉΓòÉ

The View menu contains commands for adjusting the way in which the fax document
is displayed.

One of the following is always check to indicate the current display mode:

     Preview
     Standard
     Large
     Bits

 One of the following is always checked to indicate the orientation:

     Top up
     Left up
     Right up
     Bottom up

 One of the following is always checked to indicate the display technique:

     Fast display
     Gray scale display.
     Refresh to other display.

 The Go to page command allows you to display a specified page of the current
 fax document.

 The Prev page (PgUp) and Next page (PgDn) commands are used to turn pages in a
 fax document.  It's usually more convenient to use the PgDn/PgUp keys or the
 mouse to turn pages.

 See the Keys and Page Turning and Scrolling sections for related information
 on turning pages and scrolling.


ΓòÉΓòÉΓòÉ 8.5.1. Preview Display Mode ΓòÉΓòÉΓòÉ

View Preview displays the fax page in a full-page, compressed mode.

This mode allows you to see the general layout of your page, but text is
usually too small to be read.


ΓòÉΓòÉΓòÉ 8.5.2. Standard Display Mode ΓòÉΓòÉΓòÉ

View Standard displays the fax page in a half-page mode.

Most text fonts are readable in this view mode, especially if you use View Gray
scale display..


ΓòÉΓòÉΓòÉ 8.5.3. Large Display Mode ΓòÉΓòÉΓòÉ

View Large displays the fax page in an enlarged mode that is useful for reading
smaller fonts, poor quality fax documents, or fax documents that contain
detailed graphic images.

Remember to try View Gray scale display..  It will often provide dramatic
improvements in text and image quality.


ΓòÉΓòÉΓòÉ 8.5.4. Bits Display Mode ΓòÉΓòÉΓòÉ

View Bits displays the fax page in a fully enlarged mode where each bit in the
fax image is visible.


ΓòÉΓòÉΓòÉ 8.5.5. Top Up Orientation ΓòÉΓòÉΓòÉ

View Top up is the standard viewing orientation.


ΓòÉΓòÉΓòÉ 8.5.6. Left Up Orientation ΓòÉΓòÉΓòÉ

View Left up rotates the left side of the fax page to the top of the display.

This orientation is useful for reading received fax documents that contain
pages in landscape orientation.

You can also use this orientation to type text vertically in the margin of a
fax document using Edit Text


ΓòÉΓòÉΓòÉ 8.5.7. Right Up Orientation ΓòÉΓòÉΓòÉ

View Right up rotates the right side of the fax page to the top of the display.

This orientation is useful for reading received fax documents that contain
pages in landscape orientation.

You can also use this orientation to type text vertically in the margin of a
fax document using Edit Text


ΓòÉΓòÉΓòÉ 8.5.8. Bottom Up Orientation ΓòÉΓòÉΓòÉ

View Bottom up rotates the bottom of the fax page to the top of the display.

This orientation is useful for reading received fax documents that were sent
upside down.


ΓòÉΓòÉΓòÉ 8.5.9. Fast display ΓòÉΓòÉΓòÉ

View Fast display selects the fastest technique for displaying the fax image on
the screen.

This technique allows you to scroll the fax page or change fax pages with a
minimum of delay, but the resulting display is often less readable than the
display provided by the View Gray scale display technique.

You might like to stay in the View Fast display technique for speed, and then
temporarily redisplay screens using View Refresh to other display (or its F5
function key shortcut) when needed.


ΓòÉΓòÉΓòÉ 8.5.10. Gray scale display ΓòÉΓòÉΓòÉ

View Gray scale display selects a special display technique that improves the
appearance of the fax document on the screen.

This technique is somewhat slower than the View Fast display technique, but it
greatly improves the readability of text and the quality of images.

If this display technique makes your screen display look strange, try changing
the Monitor type field on the Program page of the Settings notebook.


ΓòÉΓòÉΓòÉ 8.5.11. Refresh to other display ΓòÉΓòÉΓòÉ

View Refresh to other display redisplays the current fax image using the other
display technique.  The F5 function key is a shortcut for this command.

This is a temporary change that does not change your display technique setting
(Fast or Gray scale), and the program will revert to using your display
technique setting when it displays a new screen.

This allows you to use the Fast display technique as your default, but
redisplay a particular screen with the Gray scale display technique when you
want to read it.


ΓòÉΓòÉΓòÉ 8.5.12. Go to page ΓòÉΓòÉΓòÉ

View Go to page displays a dialog box for specifying a page number.

This allows you to jump directly to the specified page of the fax document.


ΓòÉΓòÉΓòÉ 8.5.13. Prev page ΓòÉΓòÉΓòÉ

The View Prev page (PgDn) and View Next page (PgUp) commands will turn pages in
a fax document.

It's often more convenient to use the PgDn/PgUp keys or the mouse to turn
pages.

See the Keys and Page Turning and Scrolling sections for related information on
turning pages and scrolling.


ΓòÉΓòÉΓòÉ 8.5.14. Next page ΓòÉΓòÉΓòÉ

The View Prev page (PgDn) and View Next page (PgUp) commands will turn pages in
a fax document.

It's often more convenient to use the PgDn/PgUp keys or the mouse to turn
pages.

See the Keys and Page Turning and Scrolling sections for related information on
turning pages and scrolling.


ΓòÉΓòÉΓòÉ 8.6. Utilities Menu ΓòÉΓòÉΓòÉ

The Utilities menu contains the following commands.  Double-click on a
highlighted word to get more information.

 Settings           displays the Settings notebook

 Outgoing message   records a new voice greeting

 Tool accessories   advanced editing commands

 Print log          prints the log

 Maintain log       cleans up the log

 Edit phone books   creates and edits phone books


ΓòÉΓòÉΓòÉ 8.6.1. Settings ΓòÉΓòÉΓòÉ

Utilities Settings displays the Settings notebook for the fax program.  All
configuration values for the program are made in the Settings notebook.

The Settings notebook may include pages for various program settings as shown
below.  In addition, your Settings notebook will include additional pages that
are specific to your fax hardware or network installation.  Use the Help button
on the notebook page for information.

     Cover
     Comment
     Headers
     Macros
     Fax
     Voice
     Program
     Printer
     Toolbar
     Ports.


ΓòÉΓòÉΓòÉ 8.6.1.1. Cover Settings ΓòÉΓòÉΓòÉ

This default information will appear in the Fax Send dialog box when you send a
fax document, allowing you to override the default values when desired.

The Cover sheet enable check box specifies whether or not, by default, a cover
sheet should be added to your fax documents when you send them.  The Full size
check box specifies whether the cover sheet should be the same length as the
first page of your fax document, or just long enough to contain all the cover
sheet information.

The Cover sheet pull-down list allows you to select a cover sheet (*.CVR file)
or bitmap (*.BMP file) for use as your default cover sheet.  The pull-down list
shows the CVR and BMP files in your fax data directory (and also the shared
files from the Public directory if you are using the LAN version in private
mode).  You can browse through the cover sheet choices when using the Fax Send
dialog box.

Cover sheet files (*.CVR) are more powerful.  You can create or modify custom
cover sheets with the Edit Cover sheet commmand.

Bitmap files (*.BMP) provide a simple way to place an image at the top of the
cover sheet.  When a bitmap is used, the cover sheet information fields are
added in a standard format.  You can create new bitmap files using Edit Export.

The From fields allow you to specify default text information for your cover
sheet.

Additional cover page and header line settings are on the Cover and Header
pages in the Settings notebook.


ΓòÉΓòÉΓòÉ 8.6.1.2. Comment Settings ΓòÉΓòÉΓòÉ

The Cover Sheet Font pull-down allows you to select any of the OS/2 fonts for
use on your cover sheet and header lines.  Fonts with "(B)" after their names
are bitmap fonts, and we recommend that you avoid these fonts since the quality
will be better with an Adobe outline font.

The Comments text is for your free-format cover page note.  You can include
several paragraphs of text on the cover sheet.

If you enter text here, this will be the default comment for your fax
transmissions, and you can edit the comment on the Send Fax dialog when you
send each fax.


ΓòÉΓòÉΓòÉ 8.6.1.3. Headers Settings ΓòÉΓòÉΓòÉ

The Enable check box specifies whether or not a page header line will be added
to the top of your fax pages when they are transmitted.

In the Page Headers string, you can specify prefix text for the page header
line.  The current date, time and page count will be automatically appended to
the text that you enter in the field.  Most users put their name, company name
and/or fax number in the header string.

If you check the Include 'To:' line check box, a second header line will be
included.  It will be of the form "To: Name, Company" where the Name and
Company are the fax recipient's name and company.  If this is all that you
require for getting the fax delivered to the recipient, then a cover sheet
might not be necessary.

These will be the default values for your fax transmissions, and you can change
them on the Send Fax dialog when you send each fax.


ΓòÉΓòÉΓòÉ 8.6.1.4. Macros Settings ΓòÉΓòÉΓòÉ

Dial macros allow you to assign abbreviated names to complex dialing sequences
such as long distance access codes or calling card numbers.

Enter the macro name in the first field and the phone dialing sequence for the
macro in the second field.

Whenever the program is about to dial a fax number, it first looks for your
Dial macro names in the fax number and converts them into their assigned
dialing sequences.

Dial macros can appear anywhere within the phone number.

Example macro names are provided (LCL for local access number, LD for long
distance access code, INTL for international access code, CC for calling card
number), but you can change them to any names that you want.  Case is not
significant in matching macro names (i.e., CC is the same as cc).


ΓòÉΓòÉΓòÉ 8.6.1.5. Fax Settings ΓòÉΓòÉΓòÉ

Default send notes is used to specify the "Notes" value that will be placed in
the log record when you send a fax.  This is the default value, and you can
edit it by pressing the More button on the Send Fax dialog.  You can use this
field for notes about the fax, client or chargeback information, or whatever
you like.

Dial prefix is used for numbers that you always need to dial before dialing the
actual phone number.  For example, if you need to dial 9 then pause in order to
get an outside line, enter 9,, in the Dial prefix field.  Each comma will cause
a two second pause.  (With the LAN version of the fax software, this is only
set on the fax server).

Fax local id specifies your subscriber identification string.  This string is
traditionally set to your fax telephone number, and it is transmitted to the
remote fax machine when sending or receiving a fax.  You may be able to use
alphanumeric text characters in this string (rather than just your phone
number) if your fax hardware supports this feature.

The Busy retry settings specify the number of attempts that will be made to
successfully complete a fax transmission and the time to wait between attempts.
The maximum value for time to retry is 99, but a reasonable value to use is
perhaps 2 or 3.  (With the LAN version of the fax software, this is only set on
the fax server).

If Retry all send errors is checked, then the retry values apply to all types
of errors, otherwise only errors which return a status of Busy are retried.

If Resend unsent pages only is checked, then the program will send just the
remaining pages (rather than the entire fax document from the beginning) for a
retry when some pages were completed before the error.  You can also specify
the page range when you manually retry a send job using the Resend command.

Each attempt creates a log entry with a status code and, if the attempt failed,
creates a new Spool log entry that schedules the next attempt to occur in
minutes between retries minutes.  To cancel future retry attempts, use the Stop
or Delete command on the Spool log entry.  When the specified number of
attempts is exhausted, you can reschedule the transmission for another set of
attempts by selecting a log entry and using the Resend command from the log's
pop-up menu.


ΓòÉΓòÉΓòÉ 8.6.1.6. Voice Settings ΓòÉΓòÉΓòÉ

The Voice Settings page in the Settings notebook is used to enable and control
the optional voice features in the program.  To use the Voice option, you must
be using supported fax/voice hardware.

The Enable check box will enable the voice features.

If Enable is not checked, then the program runs in fax only mode.  When in
Receive mode, the program will answer incoming calls with a fax carrier tone
(like a fax machine).

If Enable is checked, then the program runs in voice/fax mode.  When in Receive
mode, the program will answer incoming calls by playing an Answer script.

The Answer script can be changed or customized in the full retail product.  If
you are running the default script (selected by putting an asterisk character,
*, in the Answer script field) or using the Lite version of the product, then
the program will do the following when it answers an incoming call:

     A recorded message will be played to the caller (the outgoing message
      (OGM)).

     If your fax/voice hardware detects that the caller is a fax device, it
      will switch to fax mode and receive the fax.

     Otherwise, it will record a message from the caller and place the message
      in your log.

 The Script variables list shows variables which can be used by the script.  In
 the full retail product, you can change the values or create new variables.
 For example, you can have several outgoing messages recorded and change
 between them by changing the value of the OGM variable, or you can set a CODE
 variable to define your private access code for retrieving messages over the
 phone (supported in scripts which are included with the full retail product).
 Double-click on a variable line to modify or delete the value, or double-click
 on the '*** new ***' item to create new variables.

 In the full retail product, the Dial script field specifies the script which
 will be called after the program dials an outgoing call, and the Answer script
 field specifies the script which will be called after answering an incoming
 call.  A blank value means that no script is used, and the value of * (an
 asterisk) means that the built-in Answer script should be used (like in the
 Lite version).

 Scripts are written in REXX and can call a special library of functions for
 using the fax and voice features of the program.  See the Reference Manual for
 examples of scripts and instructions on how to create and modify custom
 scripts.

 The program uses your OS/2 Multimedia audio with your speakers and your
 microphone for playing the voice messages and recording your voice prompts.
 You must have OS/2 Multimedia loaded and have supported audio hardware to play
 and record audio on your computer.


ΓòÉΓòÉΓòÉ 8.6.1.7. Program Settings ΓòÉΓòÉΓòÉ

E-Mail (in retail stand-alone and LAN fax server versions) is used to specify
the e-mail command line for submitting documents to your Internet e-mail
software.  When an e-mail command line is provided, you can use an Internet
e-mail address in place of a fax telephone number, and the software will call
this command to send the fax document.  As described in the Reference Manual,
your Internet e-mail software may also cooperate with the software to receive
these documents and place them in the log.

The E-Mail command line should include the tokens %FILE%, %ADDRESS% and
%SUBJECT%.  The software will substitute the appropriate items for these tokens
when executing the command line.  For example, if you are using Post Road
Mailer version 2.0, the E-Mail command may be:

 c:\dir\prmfax %FILE% %ADDRESS% %SUBJECT%

Monitor type identifies the type of monitor you are using.  If Color is
selected, the log will use different colors for different status conditions.
This setting is also used by the View Gray scale display technique to select
optimal gray values for your monitor.  If your color monitor is showing
partially colored letters on your fax document, you probably have this set to
Plasma monochrome rather than Color.  If the letters on your monochrome monitor
look too light when using the Gray scale display technique, try using the
Plasma monochrome setting to darken the letters.

Tones check boxes allow you to enable the playing of brief tone sequences to
provide audio feedback on the success or failure of send and receive
operations.  If Send done is checked, successful sends will be indicated by
three tones of rising pitch (the fax successfully took off).  If Receive done
is checked, successful receives will be indicated by three tones of falling
pitch (the fax successfully landed).  If a send or receive fails for whatever
reason, the last tone in the sequence is a lower-pitch tone (it crashed).
(With the LAN version of the fax software, this is only available when the fax
server is running "private mode" with mail slot notification for your
workstation).

The Phone book display check box is used to select sorting and display of names
in the phone book based on last name or first name.

Date display radio buttons allow you to select an Alpha format (dd-mmm-yy, such
as 23-JUL-92) or a Numeric format (such as 07/23/92).  If the Numeric format is
selected, the exact date display format is determined by your OS/2 System Setup
Country settings.


ΓòÉΓòÉΓòÉ 8.6.1.8. Printer Settings ΓòÉΓòÉΓòÉ

The Activity report field allows you to specify the pathname of the activity
report file.  Leave this field blank if you do not want an activity report.  If
the field contains a file name, a line is appended to the file for each sending
or receiving activity, providing complete information about the activity.  The
lines are ASCII data in Comma-separated values format that can be easily
imported into Excel or other applications for sorting and generation of
reports.  (With the LAN version of the fax software, this is only set on the
fax server).

See the client data information if you wish to collect client or billing data
in the activity report.

Note:   The disadvantage of using an Activity report is that the activity
report file will continue to grow in size until you delete it.  If you don't
intend to use this activity data, leave the Activity report field blank to
avoid using up your disk space.

The Auto-print received and Auto-print sent check boxes, if checked, cause the
program to automatically print all faxes upon receipt or upon a successful
send.  The fax documents are printed to the printer device that is currently
selected with Fax Printer setup. (With the LAN version of the fax software,
this is only set on the fax server).

The Add time-stamp header line check box will cause the program to add a header
line to the top of each fax page that it prints.  This line will identify the
fax document's status, fax ID number, date/time and page count.  You can also
provide a free-format text line that will be prepended to the print header.

The Printer: Idle priority check box causes the print thread to run at "idle"
priority to avoid slowing system performance when printing fax documents to
paper.  WARNING - DOS command windows and DOS applications run at normal
priority even when they are idle, and this prevents any "idle" priority
activity from running, so fax printing will pause when any DOS processes are
running.  IBM intends to correct this problem in a future OS/2 release, but for
now, DO NOT SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE
DOS PROCESSES ARE ACTIVE.


ΓòÉΓòÉΓòÉ 8.6.1.9. Toolbar Settings ΓòÉΓòÉΓòÉ

The Toolbar radio buttons on the Toolbar page in the Settings notebook control
the position of the program's toolbar.  When you put the mouse over a button,
the message line tells you about the button.

Use drag-and-drop with your right mouse button to configure the toolbar (in
full retail version):

     To remove a button from the toolbar, drag it off the toolbar.

     To change the order of buttons on the toolbar, drag the button to the
      desired position.

     To add a command to the toolbar, display the pull-down menu or pop-up
      menu that includes the command, then drag the command from the menu and
      drop it on the toolbar at the desired position.

 The Message Line radio buttons on the Toolbar page of the Settings notebook
 control the position of the program message line.  If you prefer a different
 font in the message line, drag a font from the OS/2 Font Palette and drop it
 on the message line.  The program will remember your font choice.


ΓòÉΓòÉΓòÉ 8.6.1.10. Ports Settings ΓòÉΓòÉΓòÉ

The Ports page in the Settings notebook displays the list of fax ports (lines)
in your system.  To change the status of a port, double-click on it.

By double-clicking, you will toggle the line status to Send/Receive, Send,
Receive, Standby or Off.  A standby line will appear in the status window but
will not be used by the fax program for normal sending or receiving.

With fax modem hardware, the list shows the ports that are accessible through
the FMD.SYS device driver or your COM device driver.  The program uses your COM
device driver if you check Alt COM on the Modem page, otherwise it uses our
optimized FMD.SYS device driver.  All the accessible ports will appear in the
list, even those which do not currently have fax modems attached to them.  If
you are using a special port address or interrupt, you may need to tell FMD.SYS
or your COM driver the port number, i/o address and interrupt in the CONFIG.SYS
file by adding a parameter such as (4,2A8,12).  See the Reference Manual for
details.

With SatisFAXtion coprocessor boards (SatisFAXtion/200 or /400 internal
boards), the software automatically detects and displays all the SatisFAXtion
boards that are installed in your system.  If the SatisFAXtion board does not
show up in the list, then the board is not installed or configured correctly.
See the Reference Manual appendices for SatisFAXtion setup and use
instructions.

With Brooktrout boards, GammaFax boards or other supported fax hardware, the
software queries the board device driver and shows the available ports.  If the
boards do not appear on the Ports page, see the Reference Manual and the
README.DOC file for instructions.


ΓòÉΓòÉΓòÉ 8.6.2. Outgoing message ΓòÉΓòÉΓòÉ

Utilities Outgoing message displays the audio recorder for recording a new
greeting message.

The audio player/recorder has buttons to play, record, stop, skip forward and
skip backward.  In the full retail version, there are also buttons to skip to
the next or previous message.  The slider control shows the current position
within the message, and you can click on the slider control with the left mouse
button (to skip forward or backward) or the right mouse button (to jump to a
position).

This command is available when you enable the Voice option on the Voice page in
the Settings notebook.  To use the Voice option, you must be using supported
voice/fax hardware.

Your greeting message is stored on your disk and used by the answer script.
Unless you specify a special answer script in your Settings notebook (in the
full retail version), the program will use a default voice answering machine
script when it answers the phone and voice is enabled.  This default script
will play your outgoing message, record a message from the caller and place the
message in your log.

The program uses your OS/2 Multimedia audio for recording with your microphone
and playing messages through your speakers.  You must have OS/2 Multimedia
loaded and have supported audio hardware with a microphone to record a new
outgoing message with this command.


ΓòÉΓòÉΓòÉ 8.6.3. Tool accessories ΓòÉΓòÉΓòÉ

Utilities Tool accessories provides cascade menus of advanced features for
manipulating the Graphic Paste-Up Box, Text Paste-Up Box and Edit Erase tool.

All of these commands are also in the pop-up menus that are displayed by
clicking the right mouse button when you are using a tool.

For a description of the features select one of the following:

     Graphic Paste-Up Box features

     Text Paste-Up Box features

     Eraser size selection


ΓòÉΓòÉΓòÉ 8.6.3.1. Graphic Paste-Up Box features ΓòÉΓòÉΓòÉ

When a Graphic Paste-Up Box is displayed (and remember, marking any region
creates a Graphic Paste-Up Box around the region), the following special
commands are available on the pop-up menu:

 Flip side to side
           flips the image around the horizontal axis

 Flip top to bottom
           flips the image around the vertical axis

 Rotate 180
           rotates the image by 180 degrees (i.e., upside down)

 Invert colors
           inverts the image from black-on-white to black-on-white or vice
           versa

 At this point, you are probably wondering when you would ever want to flip a
 region of your fax document...

 Good question.  But this is sometimes useful when dealing with images, or for
 impressing your friends with interesting fax documents that can only be read
 from the back of the fax page or with a mirror.


ΓòÉΓòÉΓòÉ 8.6.3.2. Text Paste-Up Box features ΓòÉΓòÉΓòÉ

When a Text Paste-Up Box is displayed, you can change the text justification
mode with special commands on the pop-up menu:

The default mode is Left justify text, and the current mode is indicated by
arrows at the ends of the Text Paste-Up Box.

 Left justify text
           Text that is typed (with Edit Text) or pasted (with Edit Paste or
           Edit Import ASCII) is left justified within the box.

 Center text
           Text is centered within the box.

 Right justify text
           Text is right justified within the box.

 Font...
           Change fonts, just like the Edit Font command.


ΓòÉΓòÉΓòÉ 8.6.3.3. Eraser size ΓòÉΓòÉΓòÉ

When the Edit Erase tool is displayed, you can alter the size of the eraser
with commands on the pop-up menu.

You can also select a small, medium or large eraser size using the Utilities
Tool accessories Eraser size cascade menu.


ΓòÉΓòÉΓòÉ 8.6.4. Print log ΓòÉΓòÉΓòÉ

Utilities Print log prints a log report to your current printer.

Use Fax Printer setup to select a printer and set the printer options before
printing your log.  You can print the log to any OS/2 printer, including the
fax printer driver if you want to send the log information as a fax document.


ΓòÉΓòÉΓòÉ 8.6.5. Maintain log ΓòÉΓòÉΓòÉ

Utilities Maintain log helps you clean up your log.

After sending and receiving numerous fax documents, you may find that your log
(and your disk) is filled with many log entries and fax documents that you no
longer need.  The dialog box that is displayed by this command helps you clean
up the log.  Simply check the operations that you want to perform and press the
Ok button to carry them out.

Delete entries older than date automatically removes all log entries with a
date that is older than a specified date and, if no remaining log entry shares
the associated fax document, deletes the fax document itself.

Delete entries with status of 'Sent' automatically removes all log entries that
show a status of Sent and, if no remaining log entry shares the associated fax
document, deletes the fax document itself.

Remove 'informational' entries removes log entries which probably aren't
necessary anymore, making it easier to identify fax documents which may require
your attention.  For example, it may take several attempts to send a fax
document, but you usually care only about the final status.  This selection
deletes failing attempts which were retried but keeps the final result, so you
can easily see whether or not the fax was successfully delivered.  Log entries
that don't have any fax document or cover sheet data, such as errors from
"wrong number" calls to your line when in receive mode, will also be deleted.
(This is the same action as the Clean command on the log's pop-up menu.)

Remove entries missing fax file removes all log entries for which the
associated fax document cannot be found.  If you manually delete any *.FAX
files (which contain the fax documents), you can use this to remove log entries
for the deleted *.FAX files.

Add entries for 'no entry' fax files creates new log entries for *.FAX files
(i.e., fax documents) that are not associated with a log entry.  Ordinarily,
each *.FAX file will be associated with one or more log entries, and the *.FAX
file will automatically be deleted when its last (or only) associated log entry
is removed.


ΓòÉΓòÉΓòÉ 8.6.6. Edit phone books ΓòÉΓòÉΓòÉ

The Phone book provides a convenient way to specify the recipient (or multiple
recipients) for the fax document.

You can use and edit phone books through the Phone book button on the Send Fax
dialog, but the Utilities Edit phone books command provides a simpler dialog
for entering and updating phone book information, and it can be accessed
directly with a command or toolbar icon.

To edit a phone book record, select it with the mouse and press the Edit
button.  To enter a new phone book record, press the New button.

Other features include:

 Fonts     Change the phone book font by dragging a font from the OS/2 Font
           Palette.

 Size      Set the size of the window by dragging the window border with your
           mouse.

 Sorting   Use the radio buttons to sort on either Name or Company.  The Phone
           book display check box on the Program page of the Settings notebook
           controls whether names are displayed and sorted based on first name
           or last name.

 Search    Type in the Search field (in retail product) to find matching items,
           or drag the scrollbar thumb to move to the desired entry.

 Group names provide a way of selecting a set of recipients (a distribution
 list) from the phone book.  See the Select group command information for
 details.

 You can have multiple phone books.  Each phone book has a name, and the name
 of the open phone book is displayed in the Phone book field at the top of the
 Phone Book dialog box.

 To create a new phone book, simply type its name in the Phone book field and
 then add phone book entries.

 To change to a different phone book, select its name from the pull-down list
 or type its name in the field.

 Except for the default phone book (named default), the phone book files are
 automatically deleted if you delete all of their entries.


ΓòÉΓòÉΓòÉ <hidden> Fax Modem Configuration ΓòÉΓòÉΓòÉ

This is where you set options for your fax hardware.  Also see the Ports page
to select the port.

BPS indicates the maximum baud rate for your fax hardware in bits per second
(BPS).  Set this rate to match the maximum rate that your fax hardware supports
(or the maximum rate you want it to use).

If Mode Private is checked, the fax modem is used in a "private" mode in which
the fax software acquires the fax modem for its exclusive use when sending or
waiting for incoming calls.  If unchecked (in full retail version), the fax
modem is used in "shared" mode.  In shared mode, sending will wait up to one
hour for the fax modem to become available if another application is using it.
Also, in shared mode with Alt COM unchecked, receiving will not acquire the fax
modem until the phone rings, so the fax software can stay in receive mode while
other applications use the modem for outbound data calls.  If the hardware ring
indicator signal isn't supported in your COM port and modem, the fax software
will not be able to receive, so test receiving on your system to make sure it
works in shared mode.

If Mode Alt COM is checked, the fax software uses the COM ports (via COM.SYS,
SIO.SYS or other COM device drivers) for accessing the fax modem rather than
using its own fax modem device driver (FMD.SYS).  This is needed if you have an
intelligent serial port card which uses special COM device drivers.

Speaker radio buttons specify the fax hardware speaker modes.  The Dial setting
(recommended) allows you to hear the dial tone and dialing, but disables the
speaker after the call is connected.  The On setting keeps the speaker on at
all times, and the Off setting keeps the speaker off at all times.  The speaker
volume can be set to High, Medium or Low.

Line Type indicates whether the fax hardware should use tone or pulse dialing
and whether you hear a normal dial tone on your line.  If your phone line
supports "Touch-Tone" dialing, select Tone, else select Pulse.  Select Dial
tone if you should wait for a dial tone before dialing, but if you are on a
telephone system that doesn't provide a normal dial tone, then select No dial
tone.

Answer Rings specifies the number of rings that should be allowed before
answering an incoming call when in receive mode.  Use the Fax Receive command
to control receive mode.

The Modem Type page specifies the command set which is required for your fax
modem.  Check the README.DOC file to see if special settings are required for
your fax modem.  Using incorrect settings may cause your modem to fail or may
corrupt fax documents that you send or receive.  Special settings are also used
for certain fax modems:

 Skip TCF read
           This skips the normal reading of the Class 1 training signal.  Used
           for the IBM modem in the L40SX laptop.

 Check TCF signal
           For most Class 1 modems, this will provide enhanced speed
           downgrading.  This may improve the quality of faxes received over
           noisy lines.

 Receive EOP delay
           Use on USRobotics Courier and Sportster Class 1 modems.  These
           modems need a small (.4 sec) delay after receiving a page before
           issuing the next command.

 T.30 SUB route (LAN)
           Check this box to enable T.30 Subaddress Routing information when
           receiving faxes with Class 1 fax modems.  This information can be
           used for automatic routing in the LAN version of the fax program.

 Alternate bit order
           Use on Multitech and Everex Class 2 modems.  There is some
           disagreement in how Class 2 bit ordering should be implemented.
           These modems use bit ordering where transmitted data is consistent
           with received data.  If this setting is wrong for your modem, sent
           and/or received faxes will be totally garbled.

 No DLE escape
           Use on Adtech and some Zoltrix Class 2 modems.  These modems don't
           properly use DLE characters to flag DLE data characters in the data
           stream.  Indicated by received faxes with horizontal streaks.

 XON receive start
           Use on Everex Class 2 modems.  The Class 2 specification states that
           a DC2 character should start data flow of a received page. This
           modem requires an XON (DC1) instead, otherwise fax receiving will
           fail with a timeout error.

 Use HW FIFO (16550)
           Fax modems and serial ports utilizing the 16550A chip can benefit
           from using this setting.  This turns on the high performance
           buffering in the 16550A chip (it's ignored if you don't have one).
           System interrupt overhead can be reduced by about 90%.

 No BPS stepdown
           The IBM L40SX laptop internal fax modem can't transmit at other than
           9600bps.  This setting forces Class 1 or 2 send retraining to stay
           at the set baud rate rather than stepping down to lower speeds.  It
           does not affect receiving.

 Special command
           Use with various modems that require additional initialization
           commands to be more compatible with our software.  Some modems need
           a command to turn on XON/XOFF handshaking (such as &H2 with the
           Courier/Sportster Class 1 modems).

 Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> SatisFAXtion Configuration ΓòÉΓòÉΓòÉ

The fax program automatically locates the SatisFAXtion board(s) in your system.
If the Ports page in the Settings notebook doesn't show your SatisFAXtion
board(s), then the board is not installed or configured correctly.  See the
appendices in the Reference Manual for SatisFAXtion setup and use instructions.

Baud Rate indicates the maximum baud rate for your fax hardware in bits per
second (BPS).  Set this rate to match the maximum rate that your fax hardware
supports (or the maximum rate you want it to use).

Answer Rings specifies the number of rings that should be allowed before
answering an incoming call when in receive mode.  Use the Fax Receive command
to control receive mode.

Speaker radio buttons specify the fax hardware speaker modes.  The Dial setting
(recommended) allows you to hear the dial tone and dialing, but disables the
speaker after the call is connected.  The On setting keeps the speaker on at
all times, and the Off setting keeps the speaker off at all times.  The speaker
volume can be set to High, Medium or Low.

Line Sharing allows you to set SatisFAXtion line sharing options, if supported
by your SatisFAXtion board.  These options work for the SatisFAXtion/200,
SatisFAXtion/400, or the original SatisFAXtion board if you have purchased the
upgrade kit from Intel and are using firmware version 1.4 or later.  If you
have the original SatisFAXtion board without the upgrade, always leave this
field set to Own line.  Consult your Intel Installation Guide for information
on the line sharing options.

Note:   The DTMF route option is generally used only for the LAN version.  When
enabled, the program will collect Touch-Tone digits from the caller when
receiving a fax, and the LAN version can use the digits to automatically route
the fax document to a workstation user.  A SatisFAXtion board waits up to 6
seconds for the DTMF digits, or the caller can press the pound (#) key on their
telephone keypad to terminate their entry.

Distinctive Ring allows you to select the ring options, if supported by your
SatisFAXtion board.  See your Intel Installation Guide for details.

On the second page, Line Type indicates whether the fax hardware should use
tone or pulse dialing and whether you hear a normal dial tone on your line.  If
your phone line supports "Touch-Tone" dialing, select Tone, else select Pulse.
Select Dial tone if you should wait for a dial tone before dialing, but if you
are on a telephone system that doesn't provide a normal dial tone, then select
No dial tone.

Carrier Wait specifies the number of seconds that the SatisFAXtion board will
wait for a fax carrier tone when dialing a fax number.  For fastest detection
of busy or no answer calls, you may want to reduce this value to 30 seconds.
For international calling or other situations where there may be a delay in
connecting the call, you may want to increase this value to 60 seconds or more.

DTMF Duration specifies the duration of the tones (and gaps between tones) for
tone dialing.  A value of 95 milliseconds is recommended, but you can adjust
this value depending on your telephone system requirements.

Line Compensation specifies the line compensation parameter for the
SatisFAXtion board, which compensates for line inductance in certain telephone
line situations.  This should normally be left in the 0.0 km value, but if you
are experiencing line problems, changing this value may improve your ability to
send/receive fax documents or allow you to more reliably run at higher fax baud
rates.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> Workstation Configuration ΓòÉΓòÉΓòÉ

Check with your LAN administrator to determine the correct mode and settings
for your LAN configuration.

Your fax server is installed for either Shared mode or Private mode.  Select
the mode which is used by your fax server.

The User ID must be your LAN user ID.  Check with your administrator if you
don't know your user ID.

If using Shared mode, the Server fax directory is the network pathname for
accessing the fax server's fax directory from your workstation.

If using Private mode, the User ID is your LAN user ID, and the User parent
directory is the network pathname for accessing the fax system's user parent
directory from your workstation.  For example, if your user ID is JOE and your
administrator has created the N:\FX\JOE\ directory on your file server for your
personal fax files, then you would enter N:\FX\ as the User parent directory.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> GammaFax Configuration ΓòÉΓòÉΓòÉ

This is where you set options for your GammaFax hardware.  Also see the Ports
to select the GammaFax port.

If the Ports page does not show any ports in its list, then the GammaFax
software is not installed or configured correctly. See the Reference Manual and
README.DOC file for setup and use instructions.

Q File displays the name of the GammaFax dispatcher queue file.  The path to
the GammaFax files is specified by the GFAX environment variable.  This
environment variable should be set in your CONFIG.SYS file.

Line Type indicates whether the fax hardware should use tone or pulse dialing
and whether you hear a normal dial tone on your line.  If your phone line
supports "Touch-Tone" dialing, select Tone, else select Pulse.  Select Dial
tone if you should wait for a dial tone before dialing, but if you are on a
telephone system that doesn't provide a normal dial tone, then select No dial
tone.

Q Poll Time is specified in seconds (from 5 to 99 seconds).  This is generally
set to the same value as the "queuet" GammaFax configuration value.


ΓòÉΓòÉΓòÉ <hidden> Brooktrout Configuration (Fax/Voice API) ΓòÉΓòÉΓòÉ

This is where you set the options for your Brooktrout fax hardware if you are
using Brooktrout boards with Brooktrout's Fax/Voice API version 3.3 or later.

To select the Brooktrout ports for sending or receiving, see the Ports page in
the Settings notebook.

Note:   You must run Brooktrout's FAXINIT program to initialize the Brooktrout
boards.  You may want to include FAXINIT in your STARTUP.CMD file.  See the
Reference Manual and README.DOC file for instructions.

Bfax Config File indicates the pathname of the Brooktrout configuration file,
such as C:\FAX\BTCALL.CFG.

The Enable DTMF Routing check box is generally used only for the LAN version.
When enabled, the program will collect Touch-Tone digits from the caller when
receiving a fax.  The other fields set the maximum number of digits to be
collected, and the timeout values (in seconds) for collecting the digits.  With
the LAN version, the DTMF digits can be used for automatically routing the fax
document to a workstation user.

The Voice Detect on Send feature causes the Brooktrout board to return a status
of Voice for "no carrier" situations where the board detects voice frequencies.
No retries are done for Voice calls. If the Ignore box is checked, such calls
will return a status of NoCarr and normal retries will be done.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> Commetrex MultiFax ΓòÉΓòÉΓòÉ

The Commetrex MultiFax hardware and software configuration is not under our
control.

See your MultiFax documentation or contact Commetrex for configuration
information.


ΓòÉΓòÉΓòÉ <hidden> Mwave Configuration ΓòÉΓòÉΓòÉ

This is where you set options for your Mwave fax hardware.  Also see the Ports
page to select the port.

BPS indicates the maximum baud rate for your fax hardware in bits per second
(BPS).  Set this rate to match the maximum rate that your fax hardware supports
(or the maximum rate you want it to use).

Line Type indicates whether the fax hardware should use tone or pulse dialing
and whether you hear a normal dial tone on your line.  If your phone line
supports "Touch-Tone" dialing, select Tone, else select Pulse.  Select Dial
tone if you should wait for a dial tone before dialing, but if you are on a
telephone system that doesn't provide a normal dial tone, then select No dial
tone.

Speaker radio buttons specify the fax hardware speaker modes.  The Dial setting
(recommended) allows you to hear the dial tone and dialing, but disables the
speaker after the call is connected.  The On setting keeps the speaker on at
all times, and the Off setting keeps the speaker off at all times.

Answer Rings specifies the number of rings that should be allowed before
answering an incoming call when in receive mode.  Use the Fax Receive command
to control receive mode.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ 8.7. Help Menu ΓòÉΓòÉΓòÉ

The Help menu contains the following commands:

 Help index       index of help information

 General help     help on fax application

 Using help       help on the help system

 Keys help        key assignments

 Product information version/copyright


ΓòÉΓòÉΓòÉ 8.7.1. Help index ΓòÉΓòÉΓòÉ

Use this choice to display the help index.

The help index lists the titles of the help information that is available.  You
can select items from the list to get further information on any of the topics.


ΓòÉΓòÉΓòÉ 8.7.2. General help ΓòÉΓòÉΓòÉ

Use this choice to get general help for the fax program.

General help provides general information about the program you are using.
When in the Help window, you might find it useful to press Ctrl+C to see the
Table of Contents for the available help information.


ΓòÉΓòÉΓòÉ 8.7.3. Using help ΓòÉΓòÉΓòÉ

Use this choice to find out what kind of help is available and how to use the
help that is available.

In general, help is provided for every menu and command.


ΓòÉΓòÉΓòÉ 8.7.4. Keys help ΓòÉΓòÉΓòÉ

Use this choice to display a list of key assignments for the fax program.


ΓòÉΓòÉΓòÉ 8.7.5. Product information ΓòÉΓòÉΓòÉ

Product information displays the version and copyright information.


ΓòÉΓòÉΓòÉ 9. Fax Status Window ΓòÉΓòÉΓòÉ

The status window keeps you informed about background activities such as
sending, receiving and printing fax documents.

The status window also indicates the number of documents sent, documents
received and errors since you started the program or last pressed the status
window's Hide button or used the Hide command from the status window's pop-up
menu.

You can change the status window's font by dragging a font from the OS/2 Font
Palette and dropping it in the status window, and you can drag the borders of
the status window to change it's size. The program will remember the font, size
and location of the window.

The Hide button or command hides the status window and resets the counts of
sends, receives and errors to zero.  The status window will automatically
appear again when something happens, such as a fax document being received or
transmitted.  To avoid interrupting your work, the status window will not force
itself to the top when it reappears.  If you are working in a window or
maximized application that covers the status window's position, you will need
to uncover the status window to see it.

A pop-up menu, displayed by right-clicking on a line in the status window,
provides additional features:

 Stop
           Used after selecting a line from the status window to abort the
           selected activity.  You can use this to abort a print job that is in
           progress.  With most types of fax hardware, you can also abort a fax
           transmission or reception that is in progress.

 Fax window
           Displays the main fax window.

 Open log
           Displays the main fax window and opens the log.

 Open received
           Displays the main fax window and views the next received fax
           document.

 Receive modes
           Provides a quick way of toggling receive modes.  This is especially
           useful for fax modem users who need to temporarily release the COM
           port to make a data modem call.

 Hold
           Toggles hold mode.  Hold mode prevents new send or receive activity
           on the fax lines.  This is useful for shutting down a busy system or
           preventing spooled jobs from sending at this time.

 Note:   For additional status feedback, you can turn on the Send done and
 Receive done tones on the Program page of the Settings notebook.  This will
 provide audio feedback on the success or failure of send and receive
 operations.  If Send done is checked, successful sends will be indicated by
 three tones of rising pitch (the fax successfully took off).  If Receive done
 is checked, successful receives will be indicated by three tones of falling
 pitch (the fax successfully landed).  If a send or receive fails for whatever
 reason, the last tone in the sequence is a lower-pitch tone (it crashed).


ΓòÉΓòÉΓòÉ 9.1. Status Window Hide ΓòÉΓòÉΓòÉ

The Hide button or command hides the status window and resets the counts of
sends, receives and errors to zero.

The status window will automatically appear again when something happens, such
as a fax document being received or transmitted.  To avoid interrupting your
work, the status window will not force itself to the top when it reappears.  If
you are working in a window or maximized application that covers the status
window's position, you will need to uncover the status window to see it.


ΓòÉΓòÉΓòÉ 9.2. Status Window Stop ΓòÉΓòÉΓòÉ

The Stop command is used after selecting a line from the status window to abort
the selected activity.

You can use this to abort a print job that is in progress.

With most types of fax hardware, you can also abort a fax transmission or
reception that is in progress by selecting it's line and using the Stop
command.


ΓòÉΓòÉΓòÉ 9.3. Fax Window ΓòÉΓòÉΓòÉ

The Fax Window command displays the main fax window.


ΓòÉΓòÉΓòÉ 10. Fax Log Status Codes ΓòÉΓòÉΓòÉ

The log identifies the status of each fax document using the following values
in the Status field (sorted alphabetically):

 Status    Meaning and Action

 BadRcv    General failure during fax receive.  Try reception again.  Could be
           a noisy line.

 BadSnd    General failure after training was completed.  Try again.  Could be
           caused by a noisy line or fax hardware defect.

 Busy      Dialed ok, but line was busy.  Try again.  Can set Busy retries on
           Fax page of Settings notebook for auto retry.

 CfgErr    Configuration file error.  Your fax hardware requires a
           configuration file.  Check file path and file contents.  Consult
           your fax hardware documentation.

 DialTn    Dial tone detected after dialing.  Did a human answer and then hang
           up?  Are you using tone dialing on a pulse line?

 Edit      Fax document created or modified but not yet sent.  If desired, open
           the document and send it.

 Hangup    Remote machine hung up unexpectedly.  Try again. Repeated failures
           may mean that your fax hardware and the remote fax hardware are
           incompatible, in which case you should try using different fax
           hardware or check with the fax hardware vendors for ROM upgrades.

 Killed    Transmission or reception was aborted using the Stop command on the
           status window's pop-up menu.

 MdmErr    Modem command error.  Fax hardware not compatible? Wrong ADP file?
           Try again.

 NoAnsr    Dialed ok, but no answer.  Check phone number.  Try again.

 NoCarr    Dialed ok, but no fax carrier was detected.  Is the receiving end a
           fax machine?  Check phone number and retry.

 NoDial    No dial tone was detected.  Is the phone line attached to your fax
           hardware?  Check your phone line.  Try again.

 NoDrv     Specified FMD device cannot be found, does not respond, or is in use
           by another program.  Close other programs that are using the COM
           device.  Is the FMD device driver installed?

 Noise     Bad data received from fax hardware.  Probably a noisy line.  Try
           again.  If problem persists, try another phone line if possible.

 NoMem     No memory available.  Your OS/2 system is seriously bottlenecked.
           Close unneeded applications and/or obtain more memory for your
           computer.

 NoTrn     Dialed ok, a fax machine answered, but training failed.  Try again.
           Could be caused by a noisy line or fax hardware defect.

 Print     Fax document created by the fax printer driver.  Open the document
           to view, edit or send it.

 Rcvd      Successfully received, not yet displayed/read.  Open the fax
           document to read it.

 Read      Successfully received and read.

 Send      Currently sending.

 Sent      Successfully sent.

 Spool     Spooled to send (maybe at a future date or time).

 SysErr    Software failure.  Could be caused by inability to find or read the
           fax file, as from disk error.

 TmeOut    No response from a command to the fax hardware.  Fax hardware turned
           off or incompatible?  Try again.

 Voice!    Voice detected after dialing.  Wrong phone number?  This could be a
           voice mail system that requires special interaction, or a phone
           company message telling you that "all lines are temporarily busy" or
           "the number has been changed."  Dial the call manually to
           investigate?  Try again. (Supported only if your fax hardware
           supports voice detection during call progress analysis.)

 Note:   No retries are done for Voice! or Killed failures.


ΓòÉΓòÉΓòÉ 11. Fax Errors/Problems ΓòÉΓòÉΓòÉ

Information is available for the following problems and error conditions:

      Error messages:
      Can't find or load 'FAX.ADP'
      Can't find fax adapter function 'xxxx'
      Error loading fax adapter dialog box
      Fax modem on 'FMDx' does not respond correctly
      Fax Modem Driver 'FMDx' is not loaded or is not responding
      Fax device 'FMDx' is unavailable
      Other problems:
      LPT Ports - How to get more
      Start Minimized - HOW???
      Fax hardware dials but fails
      Program cannot find help file
      Printer driver cannot find help file
      Gray scale display looks strange
      Fax takes too long to send
      Can't print faxes from DOS or Windows
      Printer driver changes don't affect apps
      Printing speed
      Printing slows the system
      Fax won't print to paper
      Printer memory error


ΓòÉΓòÉΓòÉ 11.1. Can't find or load 'FAX.ADP' ΓòÉΓòÉΓòÉ

The error message Can't find or load 'FAX.ADP' means that the program cannot
find the hardware adapter file that it uses to talk to the fax hardware, or the
IOPL setting in your CONFIG.SYS file is set incorrectly.  The FAX.ADP file
should be in the fax program directory.

If you continue, the program will run in "no hardware" mode.  You won't be able
to send, receive or configure the fax hardware, but you can edit fax documents
and use other commands.

If the FAX.ADP file is missing, try reinstalling the program. The appropriate
FAXxx.ADP file should have been copied into the FAX.ADP file by the INSTALL
program (or you can copy the file manually if necessary).

Your CONFIG.SYS file should contain the line "IOPL=YES".  If you prefer to list
individual application files in your IOPL list, be sure that FAX and FXPRINT
are included in the IOPL list.


ΓòÉΓòÉΓòÉ 11.2. Can't find fax adapter function 'xxxx' ΓòÉΓòÉΓòÉ

The error message Can't find fax adapter function 'xxxx' usually means that
there is a version mismatch between your program and the FAX.ADP file.  This
file should have been placed in the fax program directory.

Try reinstalling the program to ensure that the EXE and FAX.ADP files match.
The appropriate FAXxx.ADP file should have been copied into the FAX.ADP file by
the INSTALL program (or you can copy the file manually if necessary).


ΓòÉΓòÉΓòÉ 11.3. Error loading fax adapter dialog box ΓòÉΓòÉΓòÉ

The error message Error loading fax adapter dialog box usually means that there
is a version mismatch between your program and the FAX.ADP file.  This file
should have been placed in the fax program directory.

Try reinstalling the program to ensure that the EXE and FAX.ADP files match.
The appropriate FAXxx.ADP file should have been copied into the FAX.ADP file by
the INSTALL program (or you can copy the file manually if necessary).


ΓòÉΓòÉΓòÉ 11.4. Fax modem does not respond correctly ΓòÉΓòÉΓòÉ

The error message Fax modem on 'FMDx' does not respond correctly means that the
fax hardware either did not respond to a command or responded incorrectly.

This can occur when no fax hardware is attached, the fax hardware is not turned
on, the values on the Modem Type page of the Settings notebook are incorrect,
or the wrong FAX.ADP file is installed.

See the README.DOC file for information on selecting the correct ADP file and
setting the correct Modem Type values for your fax hardware.  Run the program
with the "-V" parameter to obtain a verbose debugging log.


ΓòÉΓòÉΓòÉ 11.5. FMD device driver not loaded ΓòÉΓòÉΓòÉ

The error message Fax Modem Driver 'FMDx' is not loaded or is not responding
means that the FMD device cannot be found.

This could be because the FMD.SYS device driver is not loaded.  If your fax
modem also functions as a data modem, try to verify that your modem is properly
installed and working by talking to it with a data communications program.  Run
the program with the "-V" optional parameter to obtain a verbose debugging log.


ΓòÉΓòÉΓòÉ 11.6. Fax device is unavailable ΓòÉΓòÉΓòÉ

The error message Fax device 'FMDx' is unavailable means that another program,
perhaps your data communications program, is using the corresponding COM port
or has the COM port open.

Terminate other programs that try to use the fax device before starting the fax
program.


ΓòÉΓòÉΓòÉ 11.7. LPT Ports - How to get more ΓòÉΓòÉΓòÉ

The fax printer driver is usually associated with an LPT port on your system.
This is used for print capture from DOS or Windows applications.  But what if
LPT1, LPT2 and LPT3 are already in use?

The full retail version includes a device driver (LPT49.SYS) and command file
(LPT49.CMD) for creating additional LPT ports on your system (LPT4 through
LPT9).  You can install the fax printer object on any of these LPT ports.  You
can also create multiple fax printer objects on different LPT ports (set on the
Output page of the printer object's Settings notebook), and each printer object
can have different job properties (set with the Job properties button on the
Printer driver page of the printer object's Settings notebook).  See the
LPT49.DOC file on the distribution diskette for details.


ΓòÉΓòÉΓòÉ 11.8. Start Minimized - HOW??? ΓòÉΓòÉΓòÉ

The "Start minimized" check box is on the Session page in the program object's
settings notebook.  But if a valid OS/2 program name is indicated on the
Program page, the entire Session page is dimmed out.  To change the "Start
minimized" check box, temporarily invalidate the program name on the Program
page (just removing the last 'e' from the file name is sufficient), go to the
Session page and change the "Start minimized" check box, then go back to the
Program page and restore the correct file name.


ΓòÉΓòÉΓòÉ 11.9. Fax hardware dials but fails ΓòÉΓòÉΓòÉ

This is most often caused by noise on the phone line.

Occasionally getting a noisy phone line is a normal occurrence, and based on
your configuration settings, the fax program will automatically retry a call
when this happens.

If your line is consistently noisy, try unplugging extension phones or other
attached phone lines that may be causing noise.  If possible, use a different
phone line.


ΓòÉΓòÉΓòÉ 11.10. Program cannot find help file ΓòÉΓòÉΓòÉ

Check to see that the help file (FX001.HLP) is in the same directory as the fax
program file.


ΓòÉΓòÉΓòÉ 11.11. Printer driver cannot find help file ΓòÉΓòÉΓòÉ

Check to see that the help file (FX001.HLP) is in the same directory as the
printer driver file (FxPrint.DRV).

Note that the INSTALL program will place these files in the fax program
directory, but if you install the printer driver using OS/2 system utilities
rather than the INSTALL program, the OS/2 system will place them in
C:\OS2\DLL\FXPRINT.


ΓòÉΓòÉΓòÉ 11.12. Gray scale display looks strange ΓòÉΓòÉΓòÉ

The View Gray scale display. technique uses the Monitor type value on the
Program page of the Settings notebook to select optimal gray values for your
monitor.

If your color monitor is showing partially colored letters on your fax
document, you probably have Monitor type set to Plasma monochrome rather than
Color.

If the letters on your monochrome monitor look too light when using the Gray
scale display technique, try using the Plasma monochrome setting to darken the
letters.


ΓòÉΓòÉΓòÉ 11.13. Fax takes too long to send ΓòÉΓòÉΓòÉ

Because of the way that fax documents are compressed and transmitted, the use
of large areas of fine-grained patterns will slow fax transmission.

If you are concerned about minimizing transmission time and thereby minimizing
your long-distance telephone charges, you may want to use solid black, solid
white or coarse patterns for large charts and images.

Watch out for large areas that look gray... there is only black and white in a
fax document, so a gray area is actually made up of alternating black and white
dots, and this is especially slow to send.


ΓòÉΓòÉΓòÉ 11.14. Can't print faxes from DOS or Windows ΓòÉΓòÉΓòÉ

Open the Settings notebook for the fax printer object, go to the Printer driver
page, and press the Job Properties button.  Set the Tones field to On.  This
will enable beeping tones during printer driver operation, which is very useful
for testing this problem.

If Tones is On but no tones occur when you try to print to the printer driver,
that means that the printer driver is not being accessed, so the problem is
probably due to an OS/2 configuration issue.  Check the Output page in the
Settings notebook and make sure that an available LPT device is being used for
the fax printer object.  Try a different, available LPT device if possible.
Don't use a COM device for the printer object since OS/2 will only redirect DOS
and WIN-OS/2 output if an LPT device is used.

Note:   You can test operation on an LPT port by using a command like "COPY
\CONFIG.SYS LPT3" at a command prompt.  When working correctly, you will hear
tones as soon as you type this command, and this should result in a Print
status document in your log.


ΓòÉΓòÉΓòÉ 11.15. Printer driver changes don't affect application ΓòÉΓòÉΓòÉ

Most applications use the printer object settings, but some OS/2 applications
incorrectly use the printer driver settings, so it is best to make any changes
in both places.

To change the default values, display the pop-up menu for the fax printer
object by pointing at the printer object and clicking mouse button 2.  Click on
the arrow to the right of Open, then click on Settings.  Click on the Printer
driver tab.  Now press the Job properties button to see the printer object's
configuration dialog box, or double-click on the fax printer driver icon in the
notebook's Printer driver window to see the printer driver's configuration
dialog box.

The same dialog box is used for both, but the values for the object and driver
might be different.


ΓòÉΓòÉΓòÉ 11.16. Printer speed ΓòÉΓòÉΓòÉ

The fax program, being a well-behaved OS/2 program, always uses an OS/2 Print
Driver for its printing.

Fax documents, being large bitmapped graphics images, must be printed using
your printer's graphics mode.  These are big bitmaps (e.g., at 300 dpi, each
page is about a megabyte), so large amounts of data must be sent to the
printer.  This takes time.

Some suggestions:

   1. Try printing with a lower graphics resolution.  A fax page must be
      converted into a graphics image at the printer's resolution for printing.
      The image size for each page is almost 1 Mbyte at 300 dpi, but less than
      256 kbyte at 150 dpi.  You may sacrifice some print quality, but each
      page will print much faster at a lower resolution.

   2. Laser printer user's - consider upgrading to a printer (and if necessary,
      an OS/2 printer driver) that supports PCL 5.  Printers such as the
      LaserJet II have a relatively slow parallel port and their PCL4 language
      requires that every bit be sent to the printer, which means that it can
      take about three minutes to print a 300 dpi page.  Some newer printers,
      such as the LaserJet III and LaserJet 4, have a faster parallel port and
      their PCL 5 language supports special codes in the data stream to
      significantly reduce the number of bytes that need to be transmitted to
      the printer.  This provides much faster printing of graphics images such
      as fax documents.


ΓòÉΓòÉΓòÉ 11.17. Printing slows the system ΓòÉΓòÉΓòÉ

Printing a fax to paper is computationally intensive since a fax page is a
large bitmap and this bitmap must be resized and copied into the printer
driver.  This can result in sluggish system performance when a fax is being
printed to paper.  You can lower the priority of the print thread to avoid
sluggish system performance, but be sure to note the warning below.

The Printer: Idle priority check box on the Printer page of the Settings
notebook causes the print thread to run at "idle" priority to avoid slowing
system performance when printing fax documents to paper.

Warning:  DOS command windows and DOS applications run at normal priority even
when they are idle, and this prevents any "idle" priority activity from
running, so fax printing will pause when any DOS processes are running.  IBM
intends to correct this problem in a future OS/2 release, but for now, DO NOT
SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE DOS
PROCESSES ARE ACTIVE.


ΓòÉΓòÉΓòÉ 11.18. Fax won't print to paper ΓòÉΓòÉΓòÉ

If you tell the program to print a fax to paper but the fax never prints, it's
probably because the program is configured to do "idle priority" printing but
DOS applications are preventing idle priority activities from running.  See the
warning below.

The Printer: Idle priority check box on the Printer page of the Settings
notebook causes the print thread to run at "idle" priority to avoid slowing
system performance when printing fax documents to paper.

Warning:  DOS command windows and DOS applications run at normal priority even
when they are idle, and this prevents any "idle" priority activity from
running, so fax printing will pause when any DOS processes are running.  IBM
intends to correct this problem in a future OS/2 release, but for now, DO NOT
SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE DOS
PROCESSES ARE ACTIVE.


ΓòÉΓòÉΓòÉ 11.19. Printer memory error ΓòÉΓòÉΓòÉ

Unless the printer has enough available memory, it may produce an error when
you attempt to print a full-page fax document.

Since a fax document is an image, it is printed in graphics mode.  In general,
you must have at least one megabyte of printer memory to print a full page of
high resolution (300 dpi) graphics on a LaserJet printer. Even if you have more
memory than this in your printer, portions of the memory may be used up by
downloaded fonts or other data from other programs.  In this case, resetting
the printer may correct the situation and allow printing of full-page
high-resolution graphics.

If you do not have enough memory to print in high-resolution, or if you want to
speed printing, you can use a lower resolution for printing fax documents.  You
can use the Fax Printer setup command to change the printer resolution.


ΓòÉΓòÉΓòÉ 12. Other Applications ΓòÉΓòÉΓòÉ

OS/2 allows different applications to cooperate, and the fax software is
designed to support interaction with other programs.  Some examples are the
following (in full retail version):

Scanning - Native OS/2 scanner support is available from several vendors, and
all the popular OS/2 scanner software products can print their scanned images
to the fax printer driver to create and send a fax document.  Some scanner
products also provide special features that support the fax software.  The
README.DOC file may contain details about scanner products.

Data communications - Transparent sharing of the fax modem with data
communications programs is now supported by the Private/Shared modem
configuration setting.  The FxRcv utility program, which comes with the full
retail version, can also be used to control receive mode, fax viewing and fax
printing from the command line. Current call and hot call receiving is also
supported.

Mail merge - Some word processor software (including DeScribe and IBM Works)
now supports "fax merging" with the fax printer driver.  Using their mail merge
functions, you can create and automatically send fax documents.  The printer
driver commands (in full retail version) allow you to write word processor
macros and applications which automatically send fax documents.

Billing data - In the full retail version, you can collect client or billing
data.  This can be used for generating chargeback reports or other usage
reports from the activity report file.


ΓòÉΓòÉΓòÉ 12.1. Hot Call and Current Call ΓòÉΓòÉΓòÉ

In addition to the current call command supported by the program's Receive
menu, you can do a current call receive from the command line (full retail
version only).  A current call receive is when you have already answered the
call and then realize that someone is sending you a fax.

Start the fax software with the -n0 parameter to do a current call receive and
display the received fax.  It doesn't matter whether or not the fax program is
already running.  You might want to create a second program object which
includes the -n0 parameter and double-click on it when you need a current call
receive.

The -n parameter also supports other numeric values that can be used by data
communications programs for passing "hot calls" to the fax program.  A hot call
is when the data program already has the COM port open and the modem has picked
up the call.

The number for the -n parameter is a three-bit value where the least
significant bit controls the modem (0 means reset the modem and take it off
hook, 1 means the modem is already connected), the next bit controls the COM
port (0 means open the configured fax port, 1 means you are passing an open COM
handle) and the most significant bit controls the program (0 means the fax
program will stay running and display the fax, 1 means log the fax and exit).

For example, -n0 does a current call receive and displays the fax, while -n4
does a current call receive and logs the fax.  Or for data program developers,
-n7,10 does a hot receive on open COM handle 10 and logs the fax.


ΓòÉΓòÉΓòÉ 12.2. Client/Billing Data ΓòÉΓòÉΓòÉ

In the full retail version, you can collect client or billing data.  This can
be used for generating chargeback reports or other usage reports from the
activity report file.

If desired, you can have the fax software prompt the user for the information,
or even prevent them from sending a fax without selecting a valid client
number.  The client data is stored in the "notes" field of the log file and
activity report file in comma-separated value format, from which you can easily
generate chargeback and usage reports.

Client data collection is controlled by placing a FxNotes.INI file in the log
directory (for stand-alone or shared mode LAN systems) or the public directory
(for private mode LAN systems).

The FxNotes.INI file may contain a "=Prompt Text" line to specify the user
prompt, an optional second line of "=" if you wish to prevent the user from
sending a fax without specifying customer data, and additional lines which will
be displayed in a pull-down list for user selection.  Each value can be up to
40 alphanumeric characters.  For example:

If FxNotes.INI exists but is empty, the user is prompted to enter a value and a
blank value is acceptable.

If FxNotes.INI contains only "=Enter Customer Number", the prompt box will be
retitled to say "Enter Customer Number".

If FxNotes.INI is as shown below, the user gets a retitled prompt box with a
pull-down list, and the user can select a value from the list, enter a
different value, or leave it blank.

=Enter Customer Number
Cust 1, Matter 1
Cust 1, Matter 2
Cust 2
Cust 3

If FxNotes.INI is as shown below, the user gets a retitled prompt box with a
pull-down list, and the user MUST select a value from the list to send a fax.

=Enter Customer Number
=
Cust 1, Matter 1
Cust 1, Matter 2
Cust 2
Cust 3


ΓòÉΓòÉΓòÉ 13. Fax Printer Driver Information ΓòÉΓòÉΓòÉ

The fax printer driver allows your other applications to create fax documents
using their standard print commands.

If the fax printer driver is installed, simply tell your OS/2 application to
use the fax printer device, then print to it.  For instructions on printing fax
documents from your WIN-OS/2 and DOS applications, see the User's Guide.  (See
the Printer Driver Installation information if you have not yet installed the
printer driver.)

When you print to the fax printer driver, an optional pop-up dialog box allows
you to send the fax document, or you can use the fax application program to
edit and send the fax document later.

If necessary, consult your application's documentation for instructions on
printing.  Most OS/2 applications use File Printer setup for selecting printer
devices and File Print to print to the selected printer device.

Most OS/2 applications let you temporarily change the printer configuration
items by pressing a Setup button on their File Printer setup dialog box.

If the application does not provide this, or if you want to change the default
values for the printer configuration items, do the following, point at the
printer object and press mouse button 2 to display the pop-up menu for the
printer object.  Click on the arrow to the right of Open, then click on
Settings. Click on the Printer driver tab.  Press the Job properties button to
see the Printer Driver Configuration dialog box.

See fax printer driver configuration for information about configuration items.


ΓòÉΓòÉΓòÉ 13.1. Fax Printer Driver - Installing ΓòÉΓòÉΓòÉ

The INSTALL program can install the printer driver.

You can adjust the check boxes on the INSTALL screen to install just the
printer driver.

On OS/2, note that you can create multiple printer objects which use the same
printer driver.  It is not necessary to reinstall the printer driver to create
additional printer objects.

Even though they use the same printer driver, each of the printer objects can
have different Job properties on the Printer Driver page and a different LPT
port on the Output page of its settings notebook.  This may be useful if you
want different fax printer driver settings (different emulations, etc.)
available on different LPT devices.

IMPORTANT
Your CONFIG.SYS file must grant IOPL privilege to the printer driver.  The
INSTALL program modified your CONFIG.SYS file to set the required IOPL
privilege (or told you how to modify it yourself), but you must reboot your
system with the modified CONFIG.SYS before attempting to install the printer
driver.


ΓòÉΓòÉΓòÉ 13.2. Fax Printer Driver Configuration ΓòÉΓòÉΓòÉ

Help on using the fax printer driver is also available.

Length selects the page size for your fax pages.

Orientation selects portrait (normal) or landscape (sideways) mode.  Landscape
can be used for printing spreadsheets or other documents that are too wide to
fit in a normal 8.5" page width.

Resolution selects either fine (200x200 dpi) or normal (200x100 dpi) resolution
for the fax document.  Using fine mode provides the best quality.

Action radio buttons let you choose to send fax documents immediately or send
later using the fax application program.  The action choices do the following:

   Log entry The printer driver writes the fax file and places an entry in the
           Fax Open log with a status of Print.  You then use the fax
           application program to view, edit and send the fax document.

   Send pop-up This is like Log entry, but the program also displays a Send Fax
           dialog box for sending the fax document.  The Fax Send options are
           available to you, including cover sheets, header lines, phone books
           and deferred transmission.  If you decide not to send the fax
           document, press the Cancel button on the dialog box.  In this case,
           the document will appear in the fax log with a status of Print (just
           like using the Log entry action).

 Tones is used to select beeping tones which indicate printer driver activity.
 These tones are useful for determining if the printer driver is installed and
 operating correctly, and also allow you to determine when background printer
 driver activity is completed.

 Emulation is used to select the desired type of printer emulation.  This
 setting will not affect printing from true OS/2 applications that use printer
 drivers, but it will affect printing from DOS applications, Windows
 applications and direct printing to the LPT device.  Depending on your product
 version, the emulation settings may include the following:

   >>FONT
           This setting will recognize all >> fax printer driver commands as
           described in the Printer Driver Reference chapter of the Reference
           Manual.  If you wish to use >>FONT and certain other >> commands,
           you must set emulation to >>FONT.

   IBM ProPrinter X24E
           This setting emulates the IBM Proprinter X24 printer.  Because it is
           assumed that Proprinter codes will be used for font control, the
           >>FONT fax printer driver command will not be recognized.
           Proprinter output is directly mapped onto the fax page, producing
           optimal quality but at a slightly reduced size.

   IBM PP X24E enlarged
           This setting is like the IBM ProPrinter X24E setting, but it
           enlarges the output to use the entire fax page.

   HP LaserJet PCL
           This setting emulates the LaserJet III printer's Printer Control
           Language (PCL5).  Because it is assumed that PCL5 commands will be
           used for font and page control, certain >> fax printer driver
           commands will not be recognized (including >>FONT and >>PAGE).  To
           use the PCL emulation, tell your other applications to treat the
           FxPrint printer device like a LaserJet III, IIIP, II or IIP printer.
           Do not use IIID or IID settings since duplex commands may corrupt
           your results.

   HP PCL normal res-light
           This is like the HP LaserJet PCL setting, but alters the way that
           the PCL emulation produces normal resolution fax documents.  If you
           are using the HP LaserJet PCL emulation setting and feel that the
           fax document is "too dark", use this setting to put "less ink" on
           the page for a lighter result.

 Note:   Most applications use the printer object settings, but some OS/2
 applications incorrectly use the printer driver settings, so it is best to
 make any changes in both places.

 To change the default values, display the pop-up menu for the fax printer
 object by pointing at the printer object and clicking mouse button 2.  Click
 on the arrow to the right of Open, then click on Settings.  Click on the
 Printer driver tab.  Now press the Job properties button to see the printer
 object's configuration dialog box, or double-click on the fax printer driver
 icon in the notebook's Printer driver window to see the printer driver's
 configuration dialog box.  The same dialog box is used for both, but the
 values for the object and driver might be different.

 Note:   If Tones is On but no tones occur when you try to print to the printer
 driver, that means that the printer driver is not being accessed, so the
 problem is probably due to an OS/2 configuration issue.  Check the Output page
 in the Settings notebook and make sure that an available LPT device is being
 used for the fax printer object.  Try a different LPT device if possible.
 Don't use a COM device for the printer object since OS/2 will only redirect
 DOS and WIN-OS/2 output if an LPT device is used.  (You can test operation on
 an LPT port by using a command like "COPY \CONFIG.SYS LPT3" at a command
 prompt.  When working correctly, you will hear tones as soon as you type this
 command, and this should result in a Print status document in your log.)


ΓòÉΓòÉΓòÉ 14. Fax Redirector Overview ΓòÉΓòÉΓòÉ

The fax redirector program (FxRdr.exe) must be running on the fax server
machine if you are using the Private mode for your LAN fax system.  See the LAN
Installation and Administration Guide for a discussion of Private versus Shared
modes of operation.

Important:  When starting the program, the Working directory must be the user
parent directory (e.g., C:\Fx) so that the redirector can locate the fax user
information.

The fax redirector program manages communications between the fax server
program and the users, including fax routing and user notification activities.

The fax server program can send and receive fax documents, but the fax
documents and status information cannot be delivered to the users unless the
fax redirector program is running.

Workstation users can use their fax program to "send" fax documents, but the
fax documents cannot be passed to the fax server program for transmission
unless the fax redirector program is running.

The redirector automatically processes all pending work whenever it first
starts running.

Both the fax server program and the fax redirector program must be running on
your fax server to provide fax services to your LAN.  You may want to place
shadows of these programs in the Startup folder to have them started
automatically.


ΓòÉΓòÉΓòÉ 14.1. FxRdr Keys ΓòÉΓòÉΓòÉ

The standard OS/2 keyboard and mouse conventions are used to select menu items
and edit fields.  No special keys are used in the fax redirector program.


ΓòÉΓòÉΓòÉ 14.2. FxRdr Options Menu ΓòÉΓòÉΓòÉ

The Options menu contains commands for controlling and configuring the Fax
Redirector program.

 Log            toggles display of the log window

 Clear tallies  resets the activity counters

 Suspend        stops redirector activities

 Resume         continues redirector activities

 Settings       configures the redirector

 Workstations   adds and configures users

 Groups         adds and configures LAN groups (if you have the Multi-LAN Group
                Facility)


ΓòÉΓòÉΓòÉ 14.2.1. FxRdr Log ΓòÉΓòÉΓòÉ

The Log command toggles the display of the log window.

The log window shows detailed information about the activities of the FxRdr
program.


ΓòÉΓòÉΓòÉ 14.2.2. FxRdr Clear Tallies ΓòÉΓòÉΓòÉ

The Clear tallies command resets the activity counters that are shown on the
main screen of the FxRdr program.


ΓòÉΓòÉΓòÉ 14.2.3. FxRdr Suspend ΓòÉΓòÉΓòÉ

The Suspend command will temporarily suspend all routing operations.

Once your system is in operation, it is sometimes useful to suspend routing
operations while you make major configuration changes.

The redirector automatically processes all pending work whenever it first
starts running or whenever you resume operation after a suspend.

Suspending the redirector does not interfere with the fax server's sending or
receiving activities, but the fax server cannot deliver documents or status
information to users while the redirector is suspended.  Workstation users can
continue to use their fax program and "send" fax documents while the redirector
is suspended, but the fax documents will not be transmitted by the fax server
until the redirector is resumed.


ΓòÉΓòÉΓòÉ 14.2.4. FxRdr Resume ΓòÉΓòÉΓòÉ

The Resume command restarts the fax redirector's processing after a Suspend
command.

The redirector automatically processes all pending work when you resume
operation after a suspend.

Suspending the redirector does not interfere with the fax server's sending or
receiving activities, but the fax server cannot deliver documents or status
information to users while the redirector is suspended.  Workstation users can
continue to use their fax program and "send" fax documents while the redirector
is suspended, but the fax documents will not be transmitted by the fax server
until the redirector is resumed.


ΓòÉΓòÉΓòÉ 14.2.5. FxRdr Settings ΓòÉΓòÉΓòÉ

The Settings command is use to configure the redirector.

The Notify command string is used for all users who use the Command
notification method.  The format of the notify command string will depend on
your LAN software.

For LAN Server or LAN Manager networks, the string could be: net send %USER% %STATUS%

While on NetWare, a simple notify command string could be: send "%STATUS%" to %USER%

The notify command string can contain any of these special tokens:

 Token...       Replaced with...
 %USER%         the user's user id
 %WS%           the user's computer name (workstation id)
 %NAME%         the user's full name
 %STATUS%       the status message, e.g. Fax received or Send failed
 %GROUP%        the group name (see Groups for details)
 %ROOT%         the user parent directory for the user

 After replacing the special tokens with appropriate values, the redirector
 executes the command string (just as if you were typing the string at an OS/2
 command prompt on the fax server) to notify the user of a received fax
 document and other information.

 The redirector will display a warning if available disk space falls below
 Warning bytes, and will automatically suspend routing operations when
 available disk space falls below Suspend bytes.  When more disk space becomes
 available, the redirector will automatically resume operation.

 Using activity tones is recommended when you are setting up and testing your
 system.  When enabled, the fax server's speaker will play tones to indicate
 the routing of a fax document and other redirector activities.  Once your
 system is operating properly, you may want to disable the tones.

 The Copy/delete instead of move check box is for special file security
 situations.  For example, if you are using OS/2 LAN Server Advanced with it's
 HPFS386 file system on your file server, and if you are setting security so
 that workstation users do not have access to files in the fax server's fax
 data directory, then you must use this option to allow fax routing to work
 properly.  Unlike other file systems in which a moved file will assume the
 access rights of the destination directory, HPFS386 stores the file access
 rights at the file level and the file retains its original rights when it is
 moved.

 The TSI Route check box enables automatic routing based on TSI (Transmitting
 Subscriber Id) numbers.  Some people refer to this as CSI (Called Subscriber
 Id) routing.  If this box is checked, the software will see if the caller's
 remote ID value matches the Route ID of a workstation user, and will
 automatically route matching faxes to the appropriate workstation user.

 The Routers view 1st page only check box will cause the administrative router
 to see only the first page of faxes which are routed to them for manual
 routing.  After they route the fax to the intended recipient with the Fax
 Route command, the recipient will be able to view all pages of the fax.

 The Group items are enabled only if you have purchased the Multi-LAN Group
 Facility.  See the LAN Installation Guide for details on this optional
 feature.

 The Group WS.INI Handling value specifies whether the members of additional
 LAN groups are allowed to route received faxes to other groups (Global) or
 just to members of their own group (Local).  The initial group (which includes
 the fax server) can always route received faxes to all groups regardless of
 this setting.

 The Group Spool Action value determines whether the FxRdr program is accessing
 the remote group's files over a fast LAN-speed link (direct LAN) or over a
 slower connection (bridged LAN).


ΓòÉΓòÉΓòÉ 14.2.6. FxRdr Workstations ΓòÉΓòÉΓòÉ

The Workstations command displays a list of the fax users and provides buttons
for adding and deleting users and changing user settings.

The fax server machine must be included in the list, and must be selected as
the Fax server/redirector (*Srv**Rdr*) for the fax system.

The fax administrator (the user who will route received fax documents to the
appropriate users) must be selected as the Administrative router (*Adm*) for
the fax system.  See the LAN Installation and Administration Guide if you wish
to have multiple users sharing the routing duties.

To add a new user, press the Add button.

To view or modify a user's settings, select the user from the list and press
the Change button.

To delete a user, select the user from the list and press the Delete button.


ΓòÉΓòÉΓòÉ 14.2.6.1. FxRdr Workstation Add/Change ΓòÉΓòÉΓòÉ

The Workstation Add/Change dialog is used to add a new fax user or to
view/modify a fax user's settings.

For User ID, enter the user's LAN user ID.  If necessary, the redirector will
create a subdirectory under the user parent directory for this user.

For User Full Name, enter the user's name.  When routing fax documents with the
Fax Route command, the user list is alphabetically sorted based on User Full
Name values, so entering names in "Lastname, Firstname" format is often a good
idea.  If you are using the E-mail Interface Option, the User Full Name must be
the user's exact e-mail name and this name will be used to address mail
messages to the user.

For Computer Name, enter the LAN workstation ID for the user.  This field is
required if you use mailslot notification or the %WS% token in the Notify
Command string.

For Type, select an item only if this machine is the fax server or if this user
is assigned to be the administrative router (i.e., the fax administrator).
Received fax documents are typically routed to the user who is designated as
the administrative router, and that user will view the cover sheets and route
the documents to the intended recipients.  The user of the fax server, or any
other user, can be the administrative router.

For Notification, select the desired method(s) for handling notifications for
this user.  User's are notified about received fax documents and the final
status of fax documents that they send.  Special delivery handling
(auto-printing, delivery by e-mail attachment, auto-deletion) can also be
specified in this section.

     OS/2 Mailslot notification means that OS/2 mailslot messages will be used
      to notify the user's OS/2 fax program.  If the user runs the OS/2 fax
      software and your LAN software is LAN Server or LAN Manager, then this is
      a preferred method.  The fax status window on the workstation will show
      counts of sends, receives and errors.

     Command notification means that the redirector's Notify Command string
      will be used to notify the user. Since this method can use your LAN's
      messaging or E-mail commands to notify the user, it will work on all
      popular LAN systems.

     E-Mail notification means that the E-Mail Interface Option (a separately
      purchased option) will be used to notify the user.  The users will
      receive e-mail messages to inform them of received fax documents and fax
      send errors.

     Print fax causes the redirector to print a copy of the received fax
      document on the specified printer (in addition to doing OS/2 Mailslot,
      Command or E-Mail notification if desired).

     E-Mail fax causes the redirector to use the E-Mail Interface Option (a
      separately purchased option) to mail a copy of the received fax document
      to the user (in addition to doing OS/2 Mailslot, Command or E-Mail
      notification if desired).  The fax is mailed as attached images and
      viewed using the e-mail software.

     Delete fax causes the redirector to delete the received fax document from
      the fax system after it has been printed or e-mailed.

 Note:   The Print/delete option allows you to include users that prefer not to
 use the fax software on your LAN, or even users that aren't really on your LAN
 at all, as part of your fax system.  When a fax document is routed to one of
 these users, the document will be printed on the specified printer and deleted
 when printing is complete.

 The Route ID field is used to specify the user's digits for automatic fax
 routing.  Depending on your fax hardware, the Route ID may be the DTMF
 (Touch-Tone) and/or DID digits for the user.  The digits may also come from
 T.30 Subaddress Routing or TSI/Called Subscriber ID routing information that
 was included in the received fax document.  See the LAN Installation and
 Administration Guide for details on using this field.

 The Group field is for routing groups.  You can add the workstation to a
 routing group by specifying a group name (or list of group names).  To create
 a group, just pick a new group name and put the group name in the Group field
 of all the workstations that will be members of that group.  Using the Fax
 Route command, users can than route faxes to the routing group.

 The LAN Group field is used it specify the LAN Group for the workstation user
 (if you have the Multi-LAN Group Facility).  See the LAN Installation and
 Administration Guide for details.


ΓòÉΓòÉΓòÉ 14.2.7. FxRdr Groups ΓòÉΓòÉΓòÉ

The Groups command, which is enabled if you purchase the Multi-LAN Group
Facility option, displays a list of the LAN groups and provides buttons for
adding and deleting groups and changing group settings.

The Multi-LAN Group Facility allows you to provide fax services for multiple
user groups (e.g., file servers connected with LAN bridges) with a centralized
fax server rather than installing fax hardware and fax telephone lines for each
user group.  The centralized fax server can take advantage of multiline
options, E-mail options, DID routing and other features.

To add a new LAN group, press the Add button.

To view or modify a group's settings, select the group from the list and press
the Change button.

To delete a group, select the group from the list and press the Delete button.

Once a group is defined, you can then specify the group when you add a user
through the FxRdr program's Options Workstations screen.  The FxRdr program
automatically creates the user's fax data subdirectory under their group's user
parent directory and manages the user's entry in the WS.INI file for fax
routing.

Note:   Fax files must be transferred from the group's file server to the fax
server machine to be faxed.  If the file servers are connected with LAN
bridges, the transfer speed of the bridge must be considered and the bridge
transfer speed could become a limiting factor.  However, the OS/2 fax software
is optimized for fax broadcasting (sending the same fax document to multiple
recipients) so that a single copy of the fax document is required even if you
are transmitting it to hundreds or thousands of recipients.


ΓòÉΓòÉΓòÉ 14.2.7.1. FxRdr Group Add/Change ΓòÉΓòÉΓòÉ

The Group Add/Change dialog is used to add a new LAN group or to view/modify a
group's settings.

For Name, you can use any unique name as the name of the group.

For Path, specify the drive letter and path to the group's user parent
directory.  This should be the pathname for accessing that directory from the
fax server.

The Notify Command field is used only if you want to override the FxRdr
program's Notify Command string (set on the Options Settings screen).  This is
generally needed only when running a mixture of Novell, LAN Server or other
file servers which require the use of a different Notify Command string on a
group-by-group basis.


ΓòÉΓòÉΓòÉ 14.3. FxRdr Help Menu ΓòÉΓòÉΓòÉ

The Help menu contains the following commands:

 Help index       index of help information

 General help     help on the FxRdr application

 Using help       help on the help system

 Keys help        key assignments

 Product information version/copyright


ΓòÉΓòÉΓòÉ 14.3.1. FxRdr Help index ΓòÉΓòÉΓòÉ

Use this choice to display the help index.

The help index lists the titles of the help information that is available.  You
can select items from the list to get further information on any of the topics.


ΓòÉΓòÉΓòÉ 14.3.2. FxRdr General help ΓòÉΓòÉΓòÉ

Use this choice to get general help for the fax program.

General help provides general information about the program you are using.
When in the Help window, you might find it useful to press Ctrl+C to see the
Table of Contents for the available help information.


ΓòÉΓòÉΓòÉ 14.3.3. FxRdr Using help ΓòÉΓòÉΓòÉ

Use this choice to find out what kind of help is available and how to use the
help that is available.

In general, help is provided for every menu and command.


ΓòÉΓòÉΓòÉ 14.3.4. FxRdr Keys help ΓòÉΓòÉΓòÉ

Use this choice to display a list of key assignments for the program.


ΓòÉΓòÉΓòÉ 14.3.5. FxRdr Product information ΓòÉΓòÉΓòÉ

Use this choice to display the program's version and copyright information.


ΓòÉΓòÉΓòÉ 15. E-Mail Overview ΓòÉΓòÉΓòÉ

The e-mail interface program (FxVIM.exe) must be running on the fax server
machine if you are using the e-mail interface option. See the LAN Installation
and Administration Guide for details.

The FxVIM program manages the communications between the fax server/redirector
program and the e-mail users for both outbound faxing and inbound fax routing
and notification via e-mail.

The FxVIM program automatically processes all pending work whenever it first
starts running.

All of the programs (fax server program, FxRdr program and FxVIM program) must
be running on your fax server to provide fax services to your LAN.  You may
want to place shadows of these programs in the Startup folder to have them
started automatically.


ΓòÉΓòÉΓòÉ 15.1. FxVIM Keys ΓòÉΓòÉΓòÉ

The standard OS/2 keyboard and mouse conventions are used to select menu items
and edit fields.  No special keys are used.


ΓòÉΓòÉΓòÉ 15.2. FxVIM Options Menu ΓòÉΓòÉΓòÉ

The Options menu contains commands for controlling and configuring the FxVIM
program.

 Log            toggles display of the log window

 Clear tallies  resets the activity counters

 Suspend        stops e-mail activities

 Resume         continues e-mail activities

 Settings       configures the FxVIM program


ΓòÉΓòÉΓòÉ 15.2.1. FxVIM Log ΓòÉΓòÉΓòÉ

The Log command toggles the display of the log window.

The log window shows detailed information about the activities of the FxVIM
program.


ΓòÉΓòÉΓòÉ 15.2.2. FxVIM Clear Tallies ΓòÉΓòÉΓòÉ

The Clear tallies command resets the activity counters that are shown on the
main screen of the FxVIM program.


ΓòÉΓòÉΓòÉ 15.2.3. FxVIM Suspend ΓòÉΓòÉΓòÉ

The Suspend command will temporarily suspend the fax-related e-mail operations.

Once your system is in operation, it is sometimes useful to suspend e-mail
operations while you make major configuration changes.

The FxVIM program automatically processes all pending work whenever it first
starts running.  It is then notified by the FxRdr program when e-mail services
are needed, and it periodically checks the fax e-mail mailbox for outbound
jobs.  It will catch up with any pending work when you resume it's operations
after a Suspend command.

Suspending the FxVIM program does not interfere with the fax server's sending
or receiving activities, nor does it interfere with your other e-mail
activities, but the fax system cannot do e-mail actions while FxVIM is
suspended.  Workstation users can continue to "send" fax documents while FxVIM
is suspended, but the fax documents will not be transmitted by the fax server
until the FxVIM is resumed.


ΓòÉΓòÉΓòÉ 15.2.4. FxVIM Resume ΓòÉΓòÉΓòÉ

The Resume command restarts e-mail processing after a Suspend command.

The FxVIM program automatically processes all pending work whenever it first
starts running.  It is then notified by the FxRdr program when e-mail services
are needed, and it periodically checks the fax e-mail mailbox for outbound
jobs.  It will catch up with any pending work when you resume it's operations
after a Suspend command.

Suspending the FxVIM program does not interfere with the fax server's sending
or receiving activities, nor does it interfere with your other e-mail
activities, but the fax system cannot do e-mail actions while FxVIM is
suspended.  Workstation users can continue to "send" fax documents while FxVIM
is suspended, but the fax documents will not be transmitted by the fax server
until the FxVIM is resumed.


ΓòÉΓòÉΓòÉ 15.2.5. FxVIM Settings ΓòÉΓòÉΓòÉ

The Settings command is use to configure the FxVIM program.

The VIM Session values specify the Message database path of the post office
directory for your e-mail system (e.g., C:\ccdata), the FAX name of the mailbox
that the e-mail administrator has created for outbound fax processing (e.g.,
Fax), and the Password for that mailbox (if any).

Using activity tones is recommended when you are setting up and testing your
system.  When enabled, the fax server's speaker will play tones to indicate
FxVIM activity.  Once your system is operating properly, you may want to
disable the tones.

The Enable server cover sheet checkbox is used to enable or disable the use of
a cover sheet for outbound fax documents that are sent through the e-mail
interface.

The FxPrint Conversion Queue selection identifies the queue for the fax printer
driver (FxPrint) on this machine.  This is used by FxVIM for processing output
documents that are mailed to the fax mailbox.


ΓòÉΓòÉΓòÉ 15.3. FxVIM Help Menu ΓòÉΓòÉΓòÉ

The Help menu contains the following commands:

 Help index       index of help information

 General help     help on the FxVIM application

 Using help       help on the help system

 Keys help        key assignments

 Product information version/copyright


ΓòÉΓòÉΓòÉ 15.3.1. FxVIM Help index ΓòÉΓòÉΓòÉ

Use this choice to display the help index.

The help index lists the titles of the help information that is available.  You
can select items from the list to get further information on any of the topics.


ΓòÉΓòÉΓòÉ 15.3.2. FxVIM General help ΓòÉΓòÉΓòÉ

Use this choice to get general help for the fax program.

General help provides general information about the program you are using.
When in the Help window, you might find it useful to press Ctrl+C to see the
Table of Contents for the available help information.


ΓòÉΓòÉΓòÉ 15.3.3. FxVIM Using help ΓòÉΓòÉΓòÉ

Use this choice to find out what kind of help is available and how to use the
help that is available.

In general, help is provided for every menu and command.


ΓòÉΓòÉΓòÉ 15.3.4. FxVIM Keys help ΓòÉΓòÉΓòÉ

Use this choice to display a list of key assignments for the program.


ΓòÉΓòÉΓòÉ 15.3.5. FxVIM Product information ΓòÉΓòÉΓòÉ

Use this choice to display the program's version and copyright information.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Baud is the speed at which data is transmitted between two devices (e.g. fax
machines).  Measured in bits per second (BPS).


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

A Device Driver is a system software component that isolates the operating
system and application programs from the details of a physical device.  The
driver presents a software interface for the physical device.  Drivers run as
part of the operating system kernel and are often interrupt-driven, so it is
important that drivers be small and efficient, and because of this they
typically provide a very low-level interface.  The OS/2 COM driver (COM.SYS)
and the fax modem driver (FMD.SYS) are device drivers.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

DPI is an acronym for Dots Per Inch, a measure of graphics resolution.  For
example, a LaserJet III printer is said to have a resolution of 300 dpi because
its high-resolution graphics mode allows it to print 300 dots per inch (both
vertically and horizontally).  A normal-resolution fax is 200 dpi horizontally
and 100 dpi vertically, while a fine-resolution fax is 200 dpi both
horizontally and vertically.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

OCR is an acronym for Optical Character Recognition.  The process of analyzing
a scanned document to turn it into text.  For example, by scanning and
analyzing a typed page, an OCR system may provide you with an ASCII text file
that can be edited and searched using text-based programs.  Since a fax
document basically consists of pre-scanned pages, some OCR programs can take
fax document graphics files as input for their processing.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Pulse dialing is a dialing format in which each digit is represented by a
series of pulses, as opposed to Tone Dialing which uses different tones for the
various keys.  Pulse dialing is also known as rotary dialing.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Tone dialing is a dialing format where different tone frequencies are used for
the various telephone