Internet Magazine 2003 September

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[db] [11004] f=2-2;1-1 f2v=1 gsn=2 t1d0=Your modem was unable to establish a Broadband connection.\n t1d1=Try these possible solutions:\n t1d2=1. Make sure your DSL modem is turned on.\n t1d3=2. Make sure that your DSL modem is plugged into your Broadband-enabled phone line.\n t1d4=3. Make sure that the cable is securely connected from your DSL modem to your computer.\n t1d5=4. Please ensure any telephones in your house are connected to a DSL filter and not directly to your t1d6=Broadband-enabled phone line.\n t1d7=5. If you are running any firewall software, please disable it and try to connect again.\n t1d8=6. Turn your PC and modem off, wait 5 minutes, then turn them back on and try again.\n\n t1d9=If you have tried all of the above, your DSL provider may be experiencing t1d10=network problems. Try again later. t2d0=Your modem was unable to establish a Broadband connection.\n t2d1=Try these possible solutions:\n t2d2=1. Make sure that your DSL modem is securely plugged into your Broadband-enabled phone line.\n t2d3=2. Make sure that the cable is securely connected from your DSL modem to your computer.\n t2d4=3. Make sure that you have not connected a DSL line filter to the phone input t2d5=on your DSL modem.\n t2d6=4. Turn your PC and modem off, wait 5 minutes, then turn them back on and try again.\n\n t2d7=If you have tried all of the above, your DSL provider may be experiencing t2d8=network problems. Try again later. [11009] f=5-5;1-1 f5v=5 gsn=2 t1d0=Temporary Network Failure\n\n t1d1=Your computer was unable to contact the AOL network.\n t1d2=Try these possible solutions:\n t1d3=1. Please wait a few minutes and then try to connect again.\n t1d4=2. Shut down all other programs running on your computer, then try to connect again.\n\n t1d5=If this problem persists, there may be a Broadband network problem in your area.\n t1d6=Contact your telephone provider for further assistance.\n t5d0=Temporary Network Failure\n\n t5d1=Your computer was unable to contact the AOL network.\n t5d2=Try these possible solutions:\n t5d3=1. Please wait a few minutes and then try to connect again.\n t5d4=2. Shut down all other programs running on your computer, then try to connect again.\n\n t5d5=If this problem persists, contact AOL Member Services for further assistance. [18028] f=2-2;1-1 f2v=1 gsn=2 t1d0=Unable to establish a cable modem connection.\n t1d1=Try these possible solutions:\n\n t1d2=1. Make sure that the coaxial (round) cable line is plugged into the cable modem.\n t1d3=2. Make sure that the cable modem is turned on.\n t1d4=3. Make sure that the USB cable is connected to both your computer and t1d5=the cable modem.\n t1d6=4. Turn the modem off then on, wait 5 minutes, and then try again.\n\n t1d7=If you have tried all these potential solutions, your cable provider may be\n t1d8=experiencing network problems. Try again later. t2d0=Unable to establish a cable modem connection.\n t2d1=Try these possible solutions:\n\n t2d2=1. Make sure that the coaxial (round) cable is connected to the cable modem t2d3=and that the modem is securely connected to your computer.\n t2d4=2. Make sure that your cable modem is turned on.\n t2d5=3. Turn the modem off then on, wait 5 minutes, and then try again.\n\n t2d6=If you have tried all these potential solutions, your cable provider may be\n t2d7=experiencing network problems. Try again later. [12251] f=1-1; gsn=2 t1d0=Unable to establish a TCP/IP connection. Try the following possible solutions.\n\n t1d1=1. Make sure any cables, such as a phone line or network cable, are securely t1d2=attached to your computer.\n t1d3=2. If your computer is part of a network, make sure that the network is t1d4=functioning and that any equipment such as a network hub or router is working t1d5=properly and securely connected to your computer.\n t1d6=3. Restart your computer.\n t1d7=4. Contact your Internet Service provider to check for any server problems in t1d8=their network. [8462] ;NOINIT f=2-1;1-2 f2v=1 gsn=2 t2mbs=2736033 t2mbl=Restore Settings t2mbw=34 t1d1=Try these possible solutions:\n\n t1d2=1. If you have an external modem (one that is not inside your computer), t1d3=please check that it is connected securely to the computer and that it is t1d4=plugged in. Then turn your modem off and back on again.\n t1d5=2. If you have an internal modem (one that is inside your computer), shut down and restart your computer.\n t1d6=3. If you have installed new software or hardware recently that might use your modem, disable them.\n t1d7=4. Run Auto Detect to make sure AOL has correctly identified your modem. t1d8=On the Sign-On screen, click Setup, then click Add Modem. t2d1=Try these possible solutions:\n\n t2d2=1. Please turn your computer off, then turn it back on. If your modem t2d3=is outside the computer, turn it off, then turn it back on as well.\n t2d4=2. Check that your modem has the proper settings. Click Restore t2d5=Settings below to restore the most up-to-date settings for your modem.\n t2d6=3. Check your modem selection to see if the proper modem is t2d7=selected. On the Sign-On screen click Setup, then click Expert Setup, t2d8= and finally click the Devices (modems etc.) tab.\n t2d9=If necessary, click Auto Detect to ensure the correct modem is selected.\n t2d10=4. If you have installed new software or hardware lately, check t2d11=any settings that might use your modem and disable them if necessary. [8463] ;NOCARRIER f=2-1;4-2;1-3 f2v=1 f4v=30 t1tis=1 t2tis=1 t1d1=Try these possible solutions:\n\n t1d2=1. If you are using an extension cable, ensure it is less than 13 metres long.\n t1d3=2. Choose a new AOL access phone number. On the Sign-On t1d4=screen, click Access Numbers and follow the on-screen prompts.\n t1d5=3. Shut down and restart your computer. If your modem is t1d6=outside the computer, switch it off , then back on as well.\n t1d7=4. Shut down all other programs running on your computer, then try to connect again.\n t1d8=5. If the problem continues, visit AOL Keyword: Connect for t1d9=additional suggestions. t2d1=1. Make sure your phone cable t2d2=is securely connected to the wall socket and to the modem connection that t2d3=reads PHONE LINE, JACK, or TO WALL.\n t2d4=2. Check to see if another phone in your home is off the hook or in t2d5=use by another person.\n t2d6=3. If you use call waiting on your phone line, temporarily disable it before attempting to connect.\n t2d7=4. Unplug the line going into the modem and connect it to a phone, then t2d8=listen for a normal dial tone.\n t2d9=If you have a voice-mail service that causes a stuttering t2d10=dial tone, clear any messages you have, then try to sign on again.\n t2d11=5. Turn your computer off, then turn it back on. If your modem is t2d12=outside the computer, turn it off, then turn it back on as well.\n\n t2d13=6. If the problem continues, visit AOL Keyword: Connect for t2d14=additional suggestions. t3d1=Try these possible solutions:\n\n t3d2=1. Try to sign on again.\n t3d3=2. Choose a new AOL access phone number. On the Sign-On t3d4=screen click Access Numbers. To get additional help adding an t3d5=access number, click Help.\n t3d6=3. Turn your computer off, then turn it back on. If your modem is t3d7=outside the computer, turn it off, then turn it back on as well.\n\n t3d8=4. If the problem continues, visit AOL Keyword: Connect for t3d9=additional suggestions. [8464] ;NO TONE f=2-1;5-2;1-3 f2v=1 f5v=2 t1mbs=2735837 t1mbl=Always Dial t1mbw=11 t1tis=1 t1d1=Try these possible solutions:\n\n t1d2=1. Make sure your phone cable t1d3=is securely connected to the wall socket and to the modem connection that t1d4=reads PHONE LINE, JACK, or TO WALL.\n t1d5=2. Check to see if another phone in your home is off the hook or in t1d6=use by another person.\n t1d7=3. Unplug the line going into the modem and connect it to a phone, then t1d8=listen for a normal dial tone.\n t1d9=4. If you have a voice-mail service that causes a stuttering t1d10=dial tone, clear any messages you have, then try to sign on again.\n t1d11=5. Your modem may not be able to properly detect a dial tone. t1d12=Click Always Dial below to set up your AOL software to dial t1d13=without waiting for a dial tone.\n\n t1d14=Note: Choosing Always Dial is recommended only if you t1d15=are certain that your phone line has a dial tone. t2d1=Try these possible solutions:\n\n t2d2=1. Make sure your phone cable is securely connected to the wall socket and into the t2d3=modem connection that reads PHONE LINE, JACK, or TO WALL.\n t2d4=2. If you have a voice-mail service that causes a stuttering t2d5=dial tone, clear any messages you have, then try to sign on again.\n t2d6=3. Check to see if another phone in your home is off the hook or in t2d7=use by another person.\n t3d1=Try these possible solutions:\n\n t3d2=1. Check to see if another phone in your home is off the hook or in t3d3=use by another person.\n t3d4=2. If you have a voice-mail service that causes a stuttering t3d5=dial tone, clear any messages you have, then try to sign on again.\n [8467] ;BUSY f=2-1;1-2 f2v=1 t1d1=Try these possible solutions:\n\n t1d2=1. Add a new AOL access phone number. On the Sign-On screen, click t1d3=Access Numbers and follow the on-screen prompts.\n t1d4=2. The number may be temporarily busy. Try to sign on again later. t2d1=Try these possible solutions:\n\n t2d2=1. Add a new AOL access phone number. On the Sign-On screen, click t2d3=Access Numbers and follow the on-screen prompts.\n t2d4=2. The number may be temporarily busy. Try to sign on again later. [8470] ;FAILED RESP f=2-1;1-2 f2v=1 gsn=1; t1d0=The network failed to respond. t1d1=Try these possible solutions:\n\n t1d2=1. Add a new AOL access phone number. On the Sign-On screen, click t1d3=Access Numbers and follow the on-screen prompts.\n t1d4=2. Run Auto Detect to make sure AOL has correctly identified your modem. t1d5=On the Sign-On screen, click Setup, then click Add Modem. t2d0=The network failed to respond. t2d1=Try these possible solutions:\n\n t2d2=1. Shut down and restart your computer. If your modem is t2d3=outside the computer, switch it off , then back on as well.\n t2d4=2.Choose a new AOL access phone number. On the Sign-On screen, click t2d5=Access Numbers and follow the on-screen prompts.\n t2d6=3. Exit all other programs running on your computer, then exit and restart AOL and try again.\n\n [8486] ;NO OPEN f=1-1 t1d1=Try these possible solutions:\n\n t1d2=1. Shut down and restart your computer.\n t1d3=2. Exit any other communications software (for example, fax t1d4=software) that is running at the same time you are trying t1d5=to connect to AOL.\n t1d6=3. If you are running any firewall software, please disable it and try to connect again.\n t1d7=4. Review Windows Help or contact your computer manufacturer t1d8=to check for possible hardware problems with this t1d9=communications port. To use Windows Help, click Start, t1d10=then click Help. [8482] ;DIALTIMEOUT f=2-1;4-2;1-3 f2v=1 f4v=30 t1tis=1 t2tis=1 t1d0=ErrorID8463-1; t2d0=ErrorID8463-2; t3d0=ErrorID8463-3; [6442] f=2-1;5-1 f5v=3 t1d0=AOL was unable to connect through your TCP/IP connection. t1d1=Try these possible solutions:\n\n t1d2=1. Please ensure that if you have another Internet Service Provider (ISP) t1d3=that the software is installed properly and that you are currently t1d4=connected to that ISP.\n t1d5=2. Please ensure that if you are connecting via a local area network t1d6=(LAN) that the connection is working properly.\n t1d7=3. Shut down and restart your computer, then try again.\n\n t1d8=If the problems persist, contact your ISP or network administrator. [6428] f=2-1;5-1 f5v=3 t1d0=ErrorID6442-1; [6463] f=2-1;5-1 f5v=3 t1d0=ErrorID6442-1; [1] ;DISCONNECTED f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=Your connection to the AOL service has been lost. t1d1=Try these possible solutions:\n\n t1d2=1. Choose a new AOL access phone number. On the Sign-On t1d3=screen, click Access Numbers and follow the on-screen prompts.\n t1d4=2. Make sure your phone cable t1d5=is securely connected to the wall socket and to the modem connection that t1d6=reads PHONE LINE, JACK, or TO WALL.\n t1d7=3. If you use call waiting on your phone line, temporarily disable it before attempting to connect.\n t1d8=4. Remove unnecessary devices from your phone line (fax machines, answering machines, etc.) t1d9= as they may be interfering with your modem connection.\n t1d10=5. Check for line noise, by making a voice call using the same phone line and listening for static or other unusual t1d11= noise on the line. if this is the case, contact your telephone provider for further assistance.\n t1d12=6. Exit all other programs running on your computer, then exit and restart AOL and try again.\n t1d13=7. Check the modem driver in Windows Control Panel to ensure t1d14=that it is the most up-to-date driver for your particular modem. t1d15=For further advice, contact your PC/modem vendor.\n t1d16=8. If the problem continues, visit AOL Keyword: Connect for additional suggestions. t2d0=Your connection to the AOL service has been lost. t2d1=Try these possible solutions:\n\n t2d2=1. If you use call waiting on your phone line, an incoming call may have disrupted your t2d3= connection. Try temporarily disabling call waiting before attempting to connect.\n t2d4=2. Check to see if another phone in your home is off the hook or in use t2d5=by another person.\n t2d6=3. Choose a new AOL access phone number. On the Sign-On t2d7=screen, click Access Numbers and follow the on-screen prompts.\n t2d8=4. Your computer may be low on resources. Exit any other t2d9=programs that may be running on your computer.\n t2d10=5. Unexpected noise on the line may have caused this disruption. t2d11=Try to sign on again.\n t2d12=6. If the problem continues, visit AOL Keyword: Connect for additional suggestions. t3d0=Your connection to the AOL service has been lost. t3d1=Try these possible solutions:\n\n t3d2=1. If you use call waiting on your phone line, an incoming call may have disrupted your t3d3= connection. Try temporarily disabling call waiting before attempting to connect.\n t3d4=2. Check to see if another phone in your home is off the hook or in use t3d5=by another person.\n t3d6=3. Unexpected noise on the line may have caused this disruption. t3d7=Try to sign on again.\n t3d8=4. If the problem continues, visit AOL Keyword: Connect for additional suggestions. [4] f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=ErrorID1-1 t2d0=ErrorID1-2 t3d0=ErrorID1-3 [6] f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=ErrorID1-1 t2d0=ErrorID1-2 t3d0=ErrorID1-3 [25] f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=ErrorID1-1 t2d0=ErrorID1-2 t3d0=ErrorID1-3 [26] f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=ErrorID1-1 t2d0=ErrorID1-2 t3d0=ErrorID1-3 [27] ;UNABLETOCONNECT f=1-1 t1d0=Your connection was not completed. t1d1=Try these possible solutions:\n\n t1d2=1. Shut down and restart your computer.\n t1d3=2. Exit all other programs running on your computer, then exit and restart AOL and try again.\n t1d4=3. Add a new AOL access phone number. On the Sign-On screen, click t1d5=Access Number and follow the on-screen prompts.\n t1d6=4. Change the order in which your access numbers are t1d7=dialled. On the Sign-On screen, click Setup, then t1d8=click Edit Numbers. Simply click on a number and drag it up t1d9=or down the list.\n t1d10=5. Check the modem driver in Windows Control Panel to ensure t1d11=that it is the most up-to-date driver for your particular modem. t1d12=For more help, contact your PC/modem vendor. [28] f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=ErrorID1-1 t2d0=ErrorID1-2 t3d0=ErrorID1-3 [29] f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=ErrorID1-1 t2d0=ErrorID1-2 t3d0=ErrorID1-3 [30] f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=ErrorID1-1 t2d0=ErrorID1-2 t3d0=ErrorID1-3 [31] f=1-1 t1d0=ErrorID27-1 [13629] f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=ErrorID1-1 t2d0=ErrorID1-2 t3d0=ErrorID1-3 [5609] f=4&7-1;4-2;1-3 f4v=30 f7v=3 t2tis=1 t1d0=ErrorID1-1 t2d0=ErrorID1-2 t3d0=ErrorID1-3 [13619] ;NO OPEN f=1-1 t1d1=Try these possible solutions:\n\n t1d2=1. Shut down and restart your computer.\n t1d3=2. Exit any other communications software (for example, fax t1d4=software) that is running at the same time you are trying t1d5=to connect to AOL.\n t1d6=3. If you are running any firewall software, please disable it and try to connect again.\n t1d7=4. Review Windows Help or contact your computer manufacturer t1d8=to check for possible hardware problems with this t1d9=communications port. To use Windows Help, click Start, t1d10=then click Help. [5607] f=1-1 gsn=2 t1d0=Unable to locate the AOL servers.\n t1d1=Try the following possible solutions.\n\n t1d2=1. Make sure any cables, such as a network or USB cable, are securely t1d3=attached to your computer.\n t1d4=2. If your computer is part of a network, make sure that the network is t1d5=functioning and that any equipment such as a network hub or router is working t1d6=properly and securely connected to your computer.\n t1d7=3. Reset your modem and restart your computer.\n t1d8=4. Contact your Internet Service Provider to check for any server problems in t1d9=their network if you are still unable to connect.