EE4|ayansaha|AYAN|EE4/A/100012||12/01/2009|07/02/2009|MR WAHID KHAN|9431127768|GSC19G1|20060023G802383|01/07/2008|5B3007|GSC 19G1 19000 BTU SAC GRL DES|5B3007|GSC 19G1 19000 BTU SAC GRL DES|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|GR1|Sanctioned|NIRJHARC|EE4/A/100006|21/04/2009|repeat failure|CONDENSOR LEAKAGE|REPEAT COMPLAIM OF GAS LEAK, COMPR CHANGE|CHECKED BY UDAY SERVICE|
EE4|ayansaha|AYAN|EE4/A/100013||12/01/2009|07/02/2009|MR RAJ KUMAR SINGH|03262211388|GSW 1800 EN|003048|10/04/2006|5B1482|GSW 1800 EN 1.5TWAC WTH REMOTE|5B1482|GSW 1800 EN 1.5TWAC WTH REMOTE|Defective|A|PCB||||||PP1|Rejected|SUJAYS||//-|rejected|M/C COMPLETELY BURNT DUE TO SHORT CRCT AT PCB|PHOTOGRAPH ATTACHED|CHECKED BY R B SERVICE|
N10|harbaksh|RANJEEV KUMAR|N10/A/100032||06/01/2009|06/01/2009|JAI AMBE ELEC.||GSW1800EN|00002367|01/03/2008|5B1382|GSW 1800 EW 1.5TWAC WTH REMOTE|5B1382|GSW 1800 EW 1.5TWAC WTH REMOTE|Defective|A|PCB||||||K12|Rejected for revaluation|||//-|will require HO approval|CABINET DENTED, GRILL SCRATCHY AND MAIN PCB DEFECT|AND AC IS NOT IN SALEABLE CONDITION,||
N10|aroray|YOGESH ARORA|N10/A/100033||19/01/2009|27/01/2009|JIWAN ELECTRONICS|2237225|GSH19F4|06360107802800156|14/01/2009|5D2507|GSH 19 F4C 18700 BTU H-N-C SAC|5D2507|GSH 19 F4C 18700 BTU H-N-C SAC|Damage|A|3||||||S04|Rejected for revaluation|||//-|plz send the snaps & godrej sales orderdetails|OIL IS LEAKAGE IN NEW UNPACKED AC|INDOOR UNIT PIPE IS BROKEN AND OIL IS LEAKED|REMOTE IS YELLOWISH. DIS WANTS REPLACEMENT ASAP|
S04|prkumar|P RAVI KUMAR|S04/A/100090||05/03/2009|05/03/2009|HYDERABAD CUSTOMER (SERVICE)||GSC 24G3|12305031010071033072|03/03/2009|5C5707|GSC 24G3 24KBTU SAC:SEMI FLAT|5C5707|GSC 24G3 24KBTU SAC:SEMI FLAT|Defective|A|COMPRESSOR||-|-|-|-|M01|Sanctioned|PMANOHAR|S04/A/100082|10/03/2009|DefectiveFunctional problem with in one month case..|COMP HIGH AMPS-33 AMPS. CUST NOT WLLNG FOR COMP|REPLACMENT. WILL BE REPAIRED AND PUT INTO OK STOCK|KINLDY ACCORD SANCTION|
S04|pkiran|P.KIRAN|S04/A/100093||10/03/2009|10/03/2009|HYDERABAD CUSTOMER (SERVICE)|9849389080|GSC 18FA|C1010451002085071518|09/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|COMPRESSOR|C10|-|-|-|-|C03|Sanctioned|PMANOHAR|S04/A/100086|09/04/2009|Defective.Functional prob with in one month case..|HEAVY RUNNING NOISE FROM COMPRESSOR DAY 1 DEFECTIV|CUSTOMER NOT ACCEPTING FOR REPAIRS|KINDLY GIVE US SANCTION FOR REPLACEMENT|
N15|rbhat|ROHIT BHAT|N15/A/100088||12/03/2009|12/03/2009|MR.GARG||GSC-18F4|114800201|06/11/2008|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|S02|Sanctioned|ABAGCHI|N15/A/100081|15/03/2009|okay|LEAKAGE FROM CONDENSOR.CUSTOMER IS NOT AGREED|FOR ANY REPAIR,HE WANTS REPLACEMENT,BEFORE IT WAS|WITH ROHIT .K(HO) N15/A/100082.DETAILS ATTACHED|
W14|rakeshc|9926202755|W14/A/100018||13/03/2009|13/03/2009|JYOTI CHABRA|9826292501|GSC18FA|C0101019920308119800|11/01/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|S02|Sanctioned|SMSHELKE|W14/A/100007|15/04/2009||3TIMES GAS CHARGED,INTERNAL LEAKAGE SUSPECTED|COST MOT READY TO REPAIR AGAIN WANTS|REPLACMNT.LOTUS INV.05C800218 DTD.11.01.09|
EE2|sambitn|SAMBIT KUMAR NANDA|EE2/A/100035||14/03/2009|14/03/2009|MR.RAMESH SINGH||GSH19F5|KB50YING00AFA7TC0075|19/05/2008|5C5607|GSH 19F5 18KBTU SAC:I-TREC+I-S|5C5607|GSH 19F5 18KBTU SAC:I-TREC+I-S|Defective|A|PCB||||||NNP|Sanctioned|NIRJHARC|EE2/A/100017|21/04/2009|repeat complaint|AFTER FEW DAYS OF PURCHASE(J-1012/11.06.08)GAS CHA|(J-1230/06.10.08)FAN MOT.CAPACITOR CHANGED.NOW PCB|NOT GIVING O/P TO COMP. CUST.NOT AGREED FOR REPAI|
W09|dhiraj|DHIRAJ BHASIN|W09/A/100048||19/03/2009|19/03/2009|RONAK CORPORATION, DISTRIBUTORAJKOT||GSH19F5|G00ASA7PC0C307|09/03/2009|5C5607|GSH 19F5 18KBTU SAC:I-TREC+I-S|5C5607|GSH 19F5 18KBTU SAC:I-TREC+I-S|Defective|A|COMPRESSOR||-|-|-|-|ZC8|Rejected|SMSHELKE||//-|Mayur - Please take up with branch commercialwhy such issues??? write to commercial under copyto us|NO POLYTHENE BAG- IDU PACKING-SCRATCH ON FRONT PAN|GAP IN CABINET FITMENT OF IDU-RECEIVED FR BRANCHW.|INV.93039251.DT.9.3.09-NOT SALLABLE/ACCEPTABLEUNIT|
S06|sathyak|SATHYA|S06/A/100074||14/03/2009|20/03/2009|VIVEK LIMITED|9840970431|GSC 19 G1|20070210CG805773|08/06/2007|5D1307|GSC 19G1C 19K BTU SAC:GRL DSN|5D1307|GSC 19G1C 19K BTU SAC:GRL DSN|Damage|A|3||||||KG2|Pending for Approval|vaithee||//-|make changes as discussed|PHOTOS AND EXPLAINATIONS ATTACHED|||
NN2|ajits|AJIT SINGH/PAAWAN PRAKASH|181302|ZAB|07/03/2009|13/03/2009|DR. ROHIT SAXENA||GWC 18 GA|W13H1705081|08/02/2009|5E0407|GWC 18GA WHA|5E0407|GWC 18GA WHA|Damage|A|DENT/DAMAGE||||||FB8|Sanctioned|abagchi|NN2/A/100020|15/03/2009|reliance customer|FAN BLADE COVER BROKEN. DELIVERED FROM RELIANCE|08.02.09. PACKING OPENED ON 1.3.9 FOR INSTALLATION|CUST WANTS REPLACEMENT|
S04|prkumar|P RAVI KUMAR|586004|H9K|08/03/2009|18/03/2009|MR.VISHWANATHAN|27992519|GSC 18FA|01045100108427130409|08/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Damage|A|DENT/DAMAGE||||||KG8|Sanctioned|pmanohar|S04/A/100084|19/03/2009|Damaged..As a Special case approved..As per the Guideline the JV to be Prepared..|IDU BACK PANEL BROKEN. FOUND AT TIME OF INSTALLATI|DOP: 02.03.2009. DELAYED FOR PHOTOGRAHPS.|KINLDY ACCORD SANCTION|
N15|rbhat|ROHIT BHAT|N15/A/100089||20/03/2009|20/03/2009|A.G.ENGINEERS|9313636136|GSC-18S4|3038170000214|31/03/2009|5D0907|GSC 18S4C 18K BTU SAC:SLVR FNS|5D0907|GSC 18S4C 18K BTU SAC:SLVR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100082|21/03/2009|The repair estimate to be debited to the transport|INDOOR TOP SCRATCHY,DEALER IS NOT AGREED TO KEEP|IN STOCK.IT WAS DEL.ON 18.03.09 FROM W/H FARIDABAD|IT SHOULD BE DEBITED TO TRANSPORTOR|
N15|rbhat|ROHIT BHAT|N15/A/100090||20/03/2009|20/03/2009|A.G.ENGINEERS|9313636136|GSC-18M4|3038160000137|31/01/2009|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100083|21/03/2009|The repair estimate to be debited to the transport|INDOOR FRONT PANNEL LOCK BROKEN,DEALER IS NOT AGRE|TO KEEP THEM,DEL.FROM W/H,IN.NO-64I/93028689,DT-|31.01.09,IT SHOULD BE DEBITED TO TRANSPORTOR|
N15|rbhat|ROHIT BHAT|N15/A/100092||20/03/2009|20/03/2009|A.G.ENGINEERS|9313636136|GSC-18M4|3038160000189|31/01/2009|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100085|21/03/2009|The repair estimate to be debited to the transport|INDOOR FRONT PANNEL SCRATCHES,DEALER IS NOT AGREED|TO KEEP THIS AC,INV.NO-64I/93028689.DT-31.01.09,IT|SHOULD BE DEBITED TO TRANSPORTOR|
N15|rbhat|ROHIT BHAT|N15/A/100091||20/03/2009|20/03/2009|A.G.ENGINEERS|9313636136|GSC-18M4|3038160000079|31/01/2009|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100084|21/03/2009|The repair estimate to be debited to the transport|INDOOR FRONT PANNEL LOCK BROKEN,DEALER IS NOT AGR|TO KEEP THIS AC.DEL FROM W/H FARIDABAD.|IN.NO-64I/93028689,DT-31.01.09,DEB.TO TRANSPORTOR|
S12|knanda|NANDAKUMAR|S12/A/100030||26/03/2009|26/03/2009|K.P.MENON||GSC19F4|061006952003239|18/03/2009|5C4907|GSC 19 F4 18700 BTU FLAT DESIG|5C4907|GSC 19 F4 18700 BTU FLAT DESIG|Defective|A|PCB||||||FF8|Sanctioned|PMANOHAR|S12/A/100025|27/03/2009|DefectiveFunctional Problem with in one month case..|NOISE FORM IDU|BLOWER FOUND DAMAGE||
N15|rbhat|ROHIT BHAT|N15/A/100096||27/03/2009|27/03/2009|RAVI DUTT SHARMA|9212792513|GSC-12G1|20060933G200718|23/03/2009|5B2807|GSC 12 G1 12000 BTU SAC GRL DE|5B2807|GSC 12 G1 12000 BTU SAC GRL DE|Defective|A|BLOWER_MOTOR||||||FM8|Sanctioned|ABAGCHI|N15/A/100091|01/04/2009|new machine|BLOWER IS NOT WORKING PROPERLY IN INDOOR UNIT|CUSTOMER IS NOT ALOWING US TO TOUCH INDOOR UNIT|HE WANTS INDOOR UNIT TO BE REPLACED|
N03|rduvedi|Rohit Duvedi|N03/A/100001||27/03/2009|27/03/2009|Dr Ashwani Kumar (Minister of State|9811023698|GSC 18M4C 18K BTU SAC:MRR FNS|G06G9657000617|20/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||XD2|Sanctioned|ABAGCHI|N03/A/100147|27/03/2009|okay.pls. provide cost estimation to commercial forrecovery from transporter.|New AC found damaged at the time of|delivery|Dr Ashwani Kumar (Minister of State) DOP: 20/03/09|
EE0|atandra|ATANDRA PAL|EE0/A/100025||27/03/2009|27/03/2009|PRABESH GUPTA||GSC 19F2C|20070220CF803042|12/05/2008|5B3107|GSC 19F2 19000 BTU SAC FLAT DE|5B3107|GSC 19F2 19000 BTU SAC FLAT DE|Defective|A|PCB||||||EDC|Sanctioned|NIRJHARC|EE0/A/100025|13/04/2009|to avoid consumer forum case|CUSTOMER CASE EXCEL SHEET ATTACHED,CUSTOMER|FILED A CASE IN FORUM.CD NO 140/08.CUSTOMER READY|TO WITHDRAW CASE AFTER GETTING REPLACEMENT|
EE0|atandra|ATANDRA PAL|EE0/A/100026||27/03/2009|27/03/2009|SANTOSH KUMAR MISHRA||GSC 18FA|C1011019920308129800|21/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|3||||||XD2|Sanctioned|NIRJHARC|EE0/A/100026|13/04/2009|new purchasecause of damage to be noted|GRILL DAMAGE ,NEW MACHINE CUSTOMER REFUSE TO|REPAIR||
S11|ssushil|SUSHIL SHARMA|S11/A/100061||29/03/2009|29/03/2009|MR. VISHAL AGARWAL |9980514564|GSH 12F5 SAC|7PC0186 |29/10/2007|5C5307|GSH 12F5 12K BTUSAC:I-TREC+I-S|5E1007|GSH 12F5 12K BTUSAC:I-TREC+I-S|Defective|A|SPARES_NOT_IN_STOCK||-|-|AGR97734305||FE8|Pending for Sanction|pmanohar||//-||FLAP BROKEN .TRIED TO GET THE DERISED SPARE BUT NO|T AVIABLE.PENDING ALSMOT 6 MONTHS.MAIL ENCLOSED FO|R NON AVILBLE.CUST WAN EITHER PART REPL OR ENTIRE|
S04|prkumar|P RAVI KUMAR|586804|H9A|23/03/2009|23/03/2009|MR.CHANDRA MOHAN|24657847|GSC 19F3|3027760007623|23/03/2009|5C5507|GSC 19 F3 18K BTU SAC:FLAT DSN|5C5507|GSC 19 F3 18K BTU SAC:FLAT DSN|Defective|A|GAS_LEAK|-|15|COMPRESSOR & SUCTION LINE|-|-|SGR|Sanctioned|pmanohar|S04/A/100085|26/03/2009|DefectiveFunctional problem with in one month case..|GAS LEAK. LEAK FOUND AT SERVICE VALVE. SERVICE|VALVE TO BE REPALCED. CUST NOT WILLING AS IT IS A|BRAND NEW MACHINE. PLS ACCORD SACNTION|
W07|atuls|ATUL SHARMA|684034|M2O|10/03/2009|25/03/2009|VAIBHAV BHOLE|25827089|GSC18G1WHZ SAC WTH RMOTE CNTRL|CG808412|03/03/2009|5E1307|GSC 18G1 WHZ|5E1307|GSC 18G1 WHZ|Defective|A|FAN_MOTOR||||||MNR|Sanctioned|smshelke|W07/A/100052|07/04/2009||IDU NOISY. VISITED BY MR. ATUL SHARMA & S N|PEDNEKAR. CUST IS COMPARING WITH OTHER SAC|CUST INSISTING FOR REPLACEMENT.|
W09|irfand|IRFAN|849278|A54|10/03/2009|23/03/2009|ELECTRO MARKETING|242477|GSC 18 G1WHZ|20080215CG807325|10/03/2009|5E1307|GSC 18G1 WHZ|5E1307|GSC 18G1 WHZ|Defective|A|OTHERS||||||ZK4|Rejected|smshelke||//-|machine sold in 2008 Maywhy are u recommending pras??|SOILED MACHINE, DEALER NOT READY TO REPARE, WANTS|REPLACEMENT|INVOICE NO.:- 93034824 DATED 31/05/2008|
N10|rupinder|RUPINDER SINGH|N10/A/100034||30/03/2009|30/03/2009|MALHOTRA ELECTRONICS|01884-500223|GSC 18M4|G06G9657000|15/01/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||XD1|Sanctioned|ABAGCHI|N10/A/100043|18/04/2009|pls. raise a cost estimation report to commercial|FRONT GRILL ASSEMBLY OF THE INDOOR IS DAMAGED|DEALER RESISTING FOR REPAIR, WANTS REPLACEMNT ONLY|PERSONALLY CHECKED BY COMPANY PERSONNEL ONSITE.|
E02|deys|Shyamal Dey|E02/A/100068||31/03/2009|31/03/2009|A.K. Muraka|9830196309|gwc14g2|1027680003182|06/03/2009|5d2907|GWC 14G2C 14.3KBTU WAC WTH RMT|5d2907|GWC 14G2C 14.3KBTU WAC WTH RMT|Defective|A|COMPRESSOR||-|-|-|-|CJC|Rejected|DNAGAR||//-|get it repaired first|compressor taken high amps customer want only repl|customer not ugry any type of repair|DOP 06.03.09 Purchased from get co|
NN2|MANISHRS|MANISH RAJ SHARMA|NN2/A/100016||31/03/2009|31/03/2009|K N SAXENA|-|GSC 12G2|G0711031004898|29/10/2008|5D0707|GSC 12G2C 12K BTU SAC:GRR FNS|5D0707|GSC 12G2C 12K BTU SAC:GRR FNS|Defective|A|PCB||||||ZKD|Sanctioned|ABAGCHI|NN2/A/100021|31/03/2009|pcb was defective. pcb came in 10 days. that pcbalso failed. customer returned the ac at dlr end|PCB DEFECTIVE-THE REPLACED PCB IS MALFUNCTIONING|CUSTOMER REFUSE TO CARRY OUT REPAIR|INSIST ON REPLACEMENT|
N15|rbhat|ROHIT BHAT|N15/A/100097||01/04/2009|01/04/2009|A.G.ENGINEERS|9313636136|GWC-18G5|01035300108407120589|31/03/2009|5E0307|GWC 18G5 WHM 18K WAC|5E0307|GWC 18G5 WHM 18K WAC|Damage|A|3||||||KA8|Sanctioned|ABAGCHI|N15/A/100089|01/04/2009|invoiced in jan delivered in march. dentedapproved. secondary|CABINET DENTED,PACKING DAMAGE,DEALER IS NOT AGREED|FOR ANY REPAIR,HE WANTS REPLACEMENT,DEL-FROM FBD|W/H on18.03.09,IN NO-64I/93028689,DATED-31.01.2009|
N15|rbhat|ROHIT BHAT|N15/A/100098||01/04/2009|01/04/2009|A.G.ENGINEERS|9313636136|GWC-18G5|01048560108607120712|31/03/2009|5E0307|GWC 18G5 WHM 18K WAC|5E0307|GWC 18G5 WHM 18K WAC|Damage|A|3||||||KA8|Sanctioned|ABAGCHI|N15/A/100090|01/04/2009|invoiced in jan delivered in march and in dentedcondition. secondary.|FINS ARE DENTED,PACKING DEFECTIVE,DEALER IS NOT|AGREED FOR ANY REPAIR,HE WANTS REP.DEL.FROM FBD|W/H on 18.03.09,IN .NO-64I/93028689,DT-31.01.09|
EE2|sambitn|SAMBIT KUMAR NANDA|EE2/A/100036||02/04/2009|03/04/2009|MR.S.K JHA(LAKSHMI TRADERS)||GSC18FA WHM|004301295|02/02/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|PCB||||||EDR|Sanctioned|NIRJHARC|EE2/A/100016|21/04/2009|new purchase|PCB NOT GIVING OUTPUT TO THE OUTDOOR UNIT ,|SINCE A NEW PURCHASE SO CUSTOMER NO WAY AGREE|FOR ANY KIND OF REPAIRING WORK|
N15|daljitp|DALJIT SINGH|N15/A/100101||02/04/2009|02/04/2009|NARESH C/O GOPAL FASHION|01120169021|GWC19G3|1444080007846|12/08/2008|5B2707|GWC19G3 19550 BTU WAHC REM CON|5B2707|GWC19G3 19550 BTU WAHC REM CON|Defective|A|COMPRESSOR||-|-|-|-|CJ8|Sanctioned|ABAGCHI|N15/A/100093|04/04/2009|repeated failure. refg Harisaran of delhireplaced as one of case to close customer issue|2 TIMES GAS HAS BEEN FILLED & ONE TIME COMPRESSOR|HAS BEEN CHANGED AGAINST THE COMP. NO 660,003,0015|WITHIN LAST 3-4 MONTHS|
EE2|sambitn|SAMBIT KUMAR NANDA|EE2/A/100037||03/04/2009|03/04/2009|MR.RAJU SINGH||GSC18FA WHM|c1010199203081298005|29/06/2008|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|PCB||||||EDU|Sanctioned|NIRJHARC|EE2/A/100015|13/04/2009|critical customer|10.08.08 COMPLAIN OF NOT WORKING SO PCB CHANGED|16.03.09 PCB GIVING OUTPUT TO COMPRESSOR BUT AFTER|FEW SECONDS CUTS, DEFECT IN WIRING OF INDOOR UNIT|
EE2|sambitn|SAMBIT KUMAR NANDA|EE2/A/100038||03/04/2009|03/04/2009|MR.S SAHU||GWC18GA WHA|W13H1402291|22/01/2009|5E0407|GWC 18GA WHA|5E0407|GWC 18GA WHA|Defective|A|FAN_MOTOR||||||MWR|Rejected|NIRJHARC||//-|to be repaired|COMPLAIN OF FAN MOTOR NOT WORKING BUT AFTER|SEVERAL REQUIEST CUSTOMER NO WAY AGREED FOR|ANY KIND OF REPAIR|
W14|rakeshc|RAKESHC|W14/A/100019||03/04/2009|03/04/2009|JOGINDER S. RAJPAL (LOTUS)|9425050225|GSC18FA|C-101019920408124801|06/08/2008|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|SG7|Sanctioned|SMSHELKE|W14/A/100006|04/04/2009||INTERNAL LEAKAGE IN UNIT SUSPECTED,TWO TIMES GAS|CHARGED,NO LEAKAGE FOUND AT EXTERNAL POINT,|LOTUS INV. C800122 DTD.06.08.08,COST VERY ANGRY,|
N15|rbhat|ROHIT BHAT|N15/A/100102||04/04/2009|04/04/2009|RAJVEER SINGH|9213094662|GWC-19G3|1444080015504|24/02/2009|5E0607|GWC 19G3C WHH 19K WAC|5E0607|GWC 19G3C WHH 19K WAC|Defective|A|PCB||||||ED8|Sanctioned|ABAGCHI|N15/A/100092|04/04/2009|okaynew machine|DAED.PCB DEFECTIVE AND FAN MOTOR DEFECTIVE,CUST.IS|NOT AGREED FOR ANY FURTHER REPAIR,HE WANTS REPLACE|PURCHASED FROM-ARVEE-N.DELHI|
N15|rbhat|ROHIT BHAT|N15/A/100103||04/04/2009|04/04/2009|A.G.ENGINEERS||GWC-24G3|1777160000657|31/01/2009|5C5707|GSC 24G3 24KBTU SAC:SEMI FLAT|5E0707|GSC 24G3 24KBTU SAC:SEMI FLAT|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100094|09/04/2009|invoiced in jan & delivered in marchpls. provide cost estimation to commercial|CABINET DENTED AND GRILL DENTED,CUST.IS NOT AGREED|FOR ANY REPAIR.HE WANTS REP.DELIVERED FROM FBD W/H|ON 18.03.2009,INV.NO-64I/93028689,DT-31.01.2009|
S06|sathyak|SATHYA|S06/A/100076||08/04/2009|08/04/2009|RAKESH|9941911739|GWC18G5|C1014920107C24120481|20/03/2009|5E0507|GWH 18G5 WHM|5E0507|GWH 18G5 WHM|Defective|A|COMPRESSOR|481|-|-|-|-|CJR|Sanctioned|PMANOHAR|S06/A/100060|09/04/2009|DefectiveFunctional problem with in one month case..|COMPRESSOR DRAWING HIGH AMPS|VISITED PERSONALLY TO INSPECT CUST WANTS ONLY|REPLACEMENT, DEALER JAYAM & CO|
N08|sharmaa|ABHISHEK SHARMA|N08/A/100067||08/04/2009|08/04/2009|MR SANDEEP KR. SRIVASTAVA|9415355619|GWH 18 G5|1120021|06/04/2009|5E0507|GWH 18G5 WHM|5E0507|GWH 18G5 WHM|Damage|A|3||||||KA8|Sanctioned|ABAGCHI|N08/A/100037|13/04/2009|okay to close customer issuepls. issue a cost estimation report to commercialfor recovery|PACKING INTACT . OUTER CABINET TOP DENT|CUSTOMER REFUSED FOR ANY REPAIR . WRITTEN LETTER &|MENTIONED HIS TOTAL GREVIANCES . KINDLY SANCTION|
N08|sankalp|Sankalp Sinha|N08/A/100068||09/04/2009|09/04/2009|Mr. Nafees Ahmed|9450214630|GWC 18G5|10101492010810312113|27/11/2008|5C5807|GWC 18G5 18.3KBTU WAC:BACKLIT|5C5807|GWC 18G5 18.3KBTU WAC:BACKLIT|Defective|A|COMPRESSOR||-|-|-|-|CJ8|Sanctioned|ABAGCHI|N08/A/100036|13/04/2009|compressor failure in 18g5.okay|The compressor of AC got failed within a week of|purchase.Tried to convince the customer but unable|Cust. sent the def. AC to dealer & demanding replt|
N08|hpramod|pramod hota|N08/A/100069||09/04/2009|09/04/2009|nishaat|9450579721|GWC 18G4|1675539200|23/03/2009|5B4007|GWC18G4 18300BTU WACWTH REMOTE|5B4007|GWC18G4 18300BTU WACWTH REMOTE|Defective|A|PCB||||||EDD|Sanctioned|ABAGCHI|N08/A/100038|18/04/2009|okay|Control PCB not working & CONDENSOR leakage.earlie|r pra raised(N08/A/100003 )mr. niishaat dop 23/03/|08.m/c replaced by dealer globe radio allahabad|
N15|rbhat|ROHIT BHAT|N15/A/100093||23/03/2009|23/03/2009|MANOJ CHAHAR||GSC-18M4|3038160000097|22/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KA8|Sanctioned|ABAGCHI|N15/A/100086|31/03/2009|okay as it is new machine with customerpls. take it up strongly with dealer|HANGING LOCK OF INDOOR UNIT BROKEN,CUSTOMER IS|NOT AGREED FOR ANY REPAIR,HE WANTS REPLACEMENT|INVOICE NO-13956,DT-22.03.09|
EE4|ayansaha|AYAN|EE4/A/100014||03/04/2009|03/04/2009|MR AKHILESH THAKUR||GSC18FA|800299|10/02/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|COMPRESSOR|800|-|-|-|-|CJU|Rejected for revaluation|||//-|talk to me|COMPRESSOR BURNT IN NEW M/C|CUSTOMER NOT ALLOWING ANY REPAIR|CHECKED BY R b SERVICE|
W09|RUPESHK|RUPESH BHAGAT|W09/A/100049||08/04/2009|08/04/2009|AJAY DAIYA ||GSC 18 FA |C1010485604086051307|04/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|3||||||KGR|Rejected for revaluation|||//-|Take up with commercialteh delaer accepts pdi material ..???|BACK SIDE INDOOR UNIT LOCK BRAKAGE BROKEN|REQUIRE TO REPLACE INDOOR UNIT BODY||
WW1|arpanb|Arpan Beohar|WW1/A/100022||11/04/2009|11/04/2009|Mr Shankar Bhandari|7122566642|GWC23G3|60000491|07/04/2009|5C4107|GWC24 G3 24000 BTU WAC WTH REM|5C4107|GWC24 G3 24000 BTU WAC WTH REM|Defective|A|COMPRESSOR|600|-|-|-|-|CJ8|Sanctioned|SMSHELKE|WW1/A/100020|11/04/2009||Comp stuck tried with new capacitor extra torque|given but prob remain same.fail within 2 days|of insn cus wants replnt in no 56I/93044110|
W09|rupeshk|RUPESH BHAGAT|W09/A/100050||14/04/2009|14/04/2009|SHIVANI BHATT C/O SALES INDIA|9898520677|GWC 18 GA WHA|W30H1200074|10/04/2009|5E0407|GWC 18GA WHA|5E0407|GWC 18GA WHA|Defective|A|FAN_MOTOR||||||MMR|Rejected for revaluation|||//-|Offer replacement of parts??why such damages??|FAN BLADE DAMAGE & SHAFT BEND,|CUSTOMER NOT ALLOW FOR REPAIR|D.O.P : 10.04.09|
N03|rduvedi|Rohit Duvedi|266281|DIM|08/04/2009|27/04/2009|Mr. Nitin||GSC 18 G1|20080215CG809760|03/04/2009|5e1307|GSC 18G1 WHZ|5e1307|GSC 18G1 WHZ|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|SGR|Sanctioned|abagchi|N03/A/100149|27/04/2009|new ac|Gas leak from Cooling Coil in brand new AC|Customer not ready for repairs|Bill No. 89606 dtd. 3rd April 2009|
S12|knanda|NANDAKUMAR|451834|OE2|21/03/2009|01/04/2009|MR.BIJU|254202|GSC24G3|06111493|25/03/2009|5C5707|GSC 24G3 24KBTU SAC:SEMI FLAT|5C5707|GSC 24G3 24KBTU SAC:SEMI FLAT|Defective|A|COMPRESSOR|.|-|-|-|-|CP8|Sanctioned|pmanohar|S12/A/100026|01/04/2009|DefectiveFunctional Problem with in one month case..|COMPRESSOR POOR PUMPING|FAILURE WITH INA WEEK||
S12|sreejith|sreejith|452005|OJ2|02/04/2009|05/04/2009|GSC 13GA|2237559|GSC 13GA|3066480021984|02/04/2009|5E1007|GSC 13GA WHH 13K SAC GRILL|5E1007|GSC 13GA WHH 13K SAC GRILL|Damage|A|DENT/DAMAGE||||||SG1|Sanctioned|pmanohar|S12/A/100027|24/04/2009|Damaged.approved as a special case.JV has to beRaised as Transit Damage.Who is the dealer not mentined?|heavy dent on fings and condensor|broken, Reported with in one month|invoice num KEI9305580582 28/02/08|
S04|prkumar|RAVI KUMAR P|589580|HH9|11/04/2009|11/04/2009|Mr.SANTOSH|24091397|GSC 18FA|C1010459001085061305|06/04/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|COMPRESSOR||-|-|-|-|ED8|Sanctioned|pmanohar|S04/A/100087|13/04/2009|DefectiveFunctional problem with in one month case..|DOP-6.4.2009, UPON INSPECTION, TRANSFORMER AND PCB|FOUND TO BE DEFECTIVE. WITHIN 1MONTH CASE|KINDLY ACCORD SANCTION|
W07|ATULS|ATUL SHARMA|689049|MDA|07/04/2009|11/04/2009|SURESH RATHORE|26344425|GSC18FA|108506130570|24/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|GAS_LEAK|-|06|CAPILLARY OUTLET TO EVAP COOLING COIL INLET|-|-|SG8|Sanctioned|smshelke|W07/A/100054|18/04/2009||COOLING COIL INTERNAL LEAK.OIL DROP LETS|FOUND ON COOLING COIL. CUST WANT REPLACEMENT||
W09|rupeshk|RUPESH BHAGAT|850402|AA7|31/03/2009|04/04/2009|DATTU PATEL C/O KESHAR ELECT||GWC18G5WHM|0114920108108120358|30/03/2009|5D2307|GWC 18GC 18K BTU WAC-LCD RMT|5D2307|GWC 18GC 18K BTU WAC-LCD RMT|Defective|A|COMPRESSOR|000|-|-|-|-|CRR|Sanctioned|smshelke|W09/A/100053|15/04/2009||COMPRESSOR INTERNAL NOISY|CUST NOT ALLOW FOR REPIRE|WILL BE TAKE BACK IN FINISH STOCK|
W09|rupeshk|RUPESH BHAGAT|851450|AA1|04/04/2009|10/04/2009|MOON AIR||GSH 19 F5 |1KB501Y1NG00ASA7PC00|24/03/2009|5C5607|GSH 19F5 18KBTU SAC:I-TREC+I-S|5C5607|GSH 19F5 18KBTU SAC:I-TREC+I-S|Defective|A|BLOWER_MOTOR||||||FAR|Rejected|smshelke||//-|what issues in 19f5 ..revert|AS DUE TO VIBRATION PROBLEM IN 19 F5 WE HAVE REPLA|BLOWER BUT IN THIS CASE THREAD OF BLOWER FIXING TU||
W09|rupeshk|RUPESH BHAGAT|851612|AA2|08/04/2009|10/04/2009|JIGISHA SHAH ||GSC 18 FA WHM |C1010485604806061307|05/04/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|FAN_MOTOR||||||MJR|Rejected|smshelke||//-|How is it damaged?? Revert with details|COND FAN MOTOR JAMMED & ALSO OUTER UNIT DAMAGE|CUST NOT READY TO REPIRE SAME||
WW1|manusha|MANU SHARMA|902517|PAC|02/04/2009|02/04/2009|MR SHARMA||GSC 13 FA|03120779|30/03/2009|5E1107|GSC 13FA WHM|5E1107|GSC 13FA WHM|Damage|A|DENT/DAMAGE||||||KG2|Sanctioned|smshelke|WW1/A/100022|15/04/2009||NEWLY PURCHASED AC. OUTDOOR UNIT BADLY DAMAGED. CA|NNOT BE REPAIRED.ODU NEEDS REPLACEMENT.INV NO 56I/|93042521.DEBIT NOTE NUMBER PUN/SRV/MS0904001|
S11|pharne|MADDAPPA|S11/A/100062||14/04/2009|14/04/2009|Mr Mujeeb Ahemad|9902193541|GSC 13GA|306000004397|10/02/2009|5E1007|GSC 13GA WHH 13K SAC GRILL|5E1007|GSC 13GA WHH 13K SAC GRILL|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|SGR|Sanctioned|PMANOHAR|S11/A/100033|24/04/2009|DefectiveFunctional Problem.as a Special case to be replace|GAS LEAK FROM INDOOR UNIT EVAPORATOR COIL , LESS|AIR THROW CUSTOMER NOT AGREE FOR ANY REPAIR .|ONLY INDOOR UNIT FAILURE|
S04|prkumar|P RAVI KUMAR|S04/A/100095||14/04/2009|14/04/2009|HYDERABAD CUSTOMER (SERVICE)||GSC 19G1C|120070220G802765|02/04/2009|5D1307|GSC 19G1C 19K BTU SAC:GRL DSN|5D1307|GSC 19G1C 19K BTU SAC:GRL DSN|Defective|A|BLOWER_MOTOR||||||MOR|Sanctioned|PMANOHAR|S04/A/100089|24/04/2009|DefectiveFunctional problem with in one month case..|FAN MOTOR DEFECTIVE. CUST NOT WLLNG FOR ANY REPAIR|WITHIN 1 MONTH CASE. PLS ACCORD SANCTION||
WW3|ssandeep|SANDEEP SAHU/RAVINDER SHARMA|WW3/A/100012||15/04/2009|15/04/2009|R.C.SALES SATNA||GSC 18 FA|08506130026|04/04/2008|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Damage|A|3||||||KA1|Pending for Approval|ravinder||//-||PHYSICALY CHECK INDOOR UNIT, CRACK INDOOR & FLAP|BROKEN DEALER NOT READY FOR REAPING INVOICE UNDER|1 MONTH INV.NO.93003099 DATED 04/04/09 KINDLY SANC|
EE4|ayansaha|AYAN|EE4/A/100015||19/04/2009|19/04/2009|MR RAHUL SHARMA|0642222101|GSC 18FA WHM|408211130825|25/10/2008|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|SGD|Sanctioned|NIRJHARC|EE4/A/100007|21/04/2009|commissioners case|REPEAT COMPLAIN OF GAS LEAKAGE, CUSTOMER|DISTRICT COMMISSIONER, GODDA|CHECKED BY ASP CLIMATE CONTROL|
S04|pkiran|KIRAN.P|S04/A/100096||20/04/2009|27/04/2009|DR.B.CHANDRA MOHAN|9866500653|GWC 18GC|G 07C001987|19/05/2008|5D2307|GWC 18GC 18K BTU WAC-LCD RMT|5D2307|GWC 18GC 18K BTU WAC-LCD RMT|Defective|A|GAS_LEAK|-|15|COMPRESSOR & SUCTION LINE|-|-|SG8|Sanctioned|PMANOHAR|S04/A/100097|12/05/2009|DefectiveFunctional prob with in one month case|OCE PCB CHANGED TWICE GAS CHARGE DONE ONCE COMP|REPLACED NOW AGAIN GAS LEAK CUST NOT WILLING FOR|REPAIRS KINDLY ACCORD SANCTION FROM CAT WAREHOUSE|
N15|rbhat|ROHIT BHAT|N15/A/100104||20/04/2009|20/04/2009|GURU NANAK AIR TECH||GSC-18M4|G07811031000057|31/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100096|28/04/2009|31st march billing. delivered on 14th april indented condition. branch has given cost estimationto commercial|I/D UNIT SCRATCHY & PACKING DEFECTIVE|DEALER WANTS REPLACEMENT,INVOICE NO-641/93030359,|DT-31.Mar.09,DELIVERED ON-13.04.09 FROM FBD W/H|
N15|rbhat|ROHIT BHAT|N15/A/100106||20/04/2009|20/04/2009|GURU NANAK AIRTECH||GSC-18M4|G06G9657000479|31/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100099|30/04/2009|billed on 31st march & delivered on 14th aprilsecondary damagepls. provide cost estimation report|I/D UNIT SCRATCHES & PACKING DEFECTIVE,DEALER|WANTS REPLACEMENT,641/93030359,DT-31.Mar.09|DELIVERED FROM FBD W/H ON 13.04.09|
S04|madhug|P RAVI KUMAR|S04/A/100097||21/04/2009|21/04/2009|HYDERABAD CUSTOMER (SERVICE)||GSC 18 M4|G07B11031001036|27/03/2009|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|Defective|A|FAN_MOTOR||||||MN8|Sanctioned|PMANOHAR|S04/A/100090|24/04/2009|DefectiveFunctional prob with in one month case..|AT TIME OF INSTAL FRONT PANEL BROKEN. CONVINCED &|RPLCD FRONT PANEL. NOW FAN MTR PROBLEM. NOISY. CUS|T NOT WLLNG FOR ANY REPAIRS. PLS ACCORD SANCTION|
E02|deys|S.DEY|E02/A/100069||23/04/2009|23/04/2009|NEELAM/ROHIT REFG.CO|9836850855|GSC 18FA WHM|C101023158951193|20/04/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|COMPRESSOR||-|-|-|-|CJ3|Sanctioned|NIRJHARC|E02/A/100029|24/04/2009||COMP. DEFECTIVE .CUSTOMER WANTS REPLACEMENT|HE NOT AGREE ANY TYPE OF REPARING|DOP - 20.4.2009 INVOICE NO - 80I/93071575|
N15|gvipin|VIPIN GUPTA|N15/A/100099||01/04/2009|23/04/2009|MOHIT AGGARWAL||gsc 19 f2|20070220cf801361|08/04/2008|5B3107|GSC 19F2 19000 BTU SAC FLAT DE|5B3107|GSC 19F2 19000 BTU SAC FLAT DE|Defective|A|NOISE||||||SNR|Sanctioned|ABAGCHI|N15/A/100097|28/04/2009|old case. committed by manzar. customersent to retailer. db checking was done by service|HIGH NOISE PROBLEM AT IDU UNIT(63 DB)|NOT GETTING RESOLVED, DEALER REPLACE|THE APPLIANCE|
W14|rakeshc|RAVINDER SHARMA|W14/A/100021||25/04/2009|25/04/2009|MANGALAM|4093414|GSC18FA|IDU NO.C101048560408|31/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Damage|A|SPARES_NOT_IN_STOCK||-|-|ACA97736470||XD3|Sanctioned|SMSHELKE|W14/A/100009|25/04/2009||INDOOR UNIT PVC BASE/ CHASIS BROKEN|DEALER INFORMED TO COMPNAY ABOUT THE BROKEN CHASIS|PART NOT IN STOCK , DEALER NOT READY TO WAIT|
N08|sharmaa|ABHISHEK SHARMA|N08/A/100071||27/04/2009|27/04/2009|MR. R.K. RASTOGI|9335251923|GSC 18 S4|87/00244|03/03/2009|5D0907|GSC 18S4C 18K BTU SAC:SLVR FNS|5D0907|GSC 18S4C 18K BTU SAC:SLVR FNS|Defective|A|COMPRESSOR||-|-|-|-|SK8|Sanctioned|ABAGCHI|N08/A/100039|02/05/2009|okay. new machine|INDOOR EVAPORATOR COIL GAS CHOKE . CUSTOMER|REFUSED FOR REPAIR, HIGH PROFILE||
N08|sharmaa|ABHISHEK SHARMA|N08/A/100072||27/04/2009|27/04/2009|MR. PRAFFUL KHANNA|9235710719|GWC 18 G5|1205561|15/04/2009|5E0307|GWC 18G5 WHM 18K WAC|5E0307|GWC 18G5 WHM 18K WAC|Defective|A|COMPRESSOR|010|-|-|-|-|CJ8|Sanctioned|ABAGCHI|N08/A/100040|02/05/2009|okay|SAME DAY OF INSTALLATION COMPRESSOR GOT DEFECTIVE|CUSTOMER NOT READY FOR COMPRESSOR REPLACEMENT .||
WW3|ssandeep|SANDEEP SAHU/RAVINDER SHARMA|WW3/A/100015||27/04/2009|27/04/2009|R.C.SALES SATNA||GSC 18 FA|108506130026|24/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Damage|A|3||||||KG3|Pending for Approval|ravinder||//-||INVOICE NO.93003099 DATED 24/03/09 CABINET & FLAP|BROKEN DEALER WANT REPLACEMENT NOT READY FOR REPAI|RING KINDLY SANCTION|
N15|rbhat|ROHIT BHAT|N15/A/100112||28/04/2009|28/04/2009|OM PRAKASK YADAV|9811105015|GSC-12G2|G06J10010000478|18/04/2009|5D0707|GSC 12G2C 12K BTU SAC:GRR FNS|5D0707|GSC 12G2C 12K BTU SAC:GRR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100095|28/04/2009|okay to close customer issue.pls. take up with dealer|FRONT PANNEL BROKEN,CUSTOMER IS NOT AGREED FOR ANY|TYPE OF REPAIR,HE WANTS REPLACEMENT,DELIVERED FROM|POHAJA AIRCON-GURGAON|
S04|prkumar|P RAVI KUMAR|S04/A/100099||28/04/2009|28/04/2009|HYDERABAD CUSTOMER (SERVICE)||GWC 18GC|G0E005390|31/03/2009|5D2307|GWC 18GC 18K BTU WAC-LCD RMT|5D2307|GWC 18GC 18K BTU WAC-LCD RMT|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|SG8|Sanctioned|PMANOHAR|S04/A/100092|28/04/2009|DefectiveFunctional prob with in one month case..|RPTD PRBLM. ONCE PCB CHANGED. NOW GAS LEAK. LEAK|FOUND AT COMP DISCHARGE JOINT. CUST THREATENING|TO GO TO COURT. WITH IN 1 MONTH CASE. PLS SANCTION|
S04|dsunil|SUNIL DIXIT D|S04/A/100100||28/04/2009|28/04/2009|JUTURU AGENCIES||GSC 19G1C 19K BTU SAC:GRL DSN|CG801330 IDU|16/03/2009|5D1307|GSC 19G1C 19K BTU SAC:GRL DSN|5D1307|GSC 19G1C 19K BTU SAC:GRL DSN|Defective|A|PCB||||||ED8|Sanctioned|PMANOHAR|S04/A/100096|30/04/2009|Defective.Repeat Problemfunctional Problem..|ALRDY FAN MTR REPLCD. NOW PCB DEFECTIVE. NO OUTPUT|CUSTOMER WANTS ONLY REPLACEMENT|WITHIN IN MONTHS CASE. PLS SANCTION|
N08|sharmaa|ABHISHEK SHARMA|N08/A/100074||29/04/2009|29/04/2009|GOLDEN DISTRIBUTOR|9889012311|GSC 22 FA|280683/272899|08/04/2009|5E2207|GSC 22FA WHT|5E2207|GSC 22FA WHT|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N08/A/100041|02/05/2009|okay. delivered in 16th march|INDOOR CABINET PLASTIC BASE BROKEN|CABINET NOT IN OUR STOCK.||
N10|munishs|MUNISH SHARMA|N10/A/100036||30/04/2009|30/04/2009|VIJAY KAUL|9418232287|GWC 14 G2|102768009884|22/04/2009|5B2307|GWC14G2 14300 BTU WAC REM.CONT|5B2307|GWC14G2 14300 BTU WAC REM.CONT|Defective|A|COMPRESSOR||-|-|-|-|CJA|Sanctioned|ABAGCHI|N10/A/100045|05/05/2009|okay|COMPRESSOR JAMMED IN NEW AIRCONDITIONER|CUSTOMER NOT AGREE FOR COMPRESSOR REPLACEMENT AND|WANTS ONLY AIRCONDITIONER REPLACEMENT|
W09|subirm|SUBIR|W09/A/100053||25/04/2009|30/04/2009|VINAYAK AIR CONDITION|3015464|GWC19G3|80027671|07/04/2009|5B2707|GWC19G3 19550 BTU WAHC REM CON|5B2707|GWC19G3 19550 BTU WAHC REM CON|Damage|A|3||||||KG2|Sanctioned|SMSHELKE|W09/A/100058|02/05/2009||CASING, GRILL, EVAPORATOR DAMAGED, GAS LEAK,|CIRCUIT FAIL. SNAPS ATTACHED. MAIL SENT.|CHALLN NO.-894470, DT.-07/04/09.Debit note raised.|
S04|prkumar|P RAVI KUMAR|S04/A/100101||30/04/2009|30/04/2009|HYDERABAD CUSTOMER (SERVICE)||GSC 24G3|23050310101007103100|03/04/2009|5C5707|GSC 24G3 24KBTU SAC:SEMI FLAT|5C5707|GSC 24G3 24KBTU SAC:SEMI FLAT|Defective|A|FAN_MOTOR||||||MJR|Sanctioned|PMANOHAR|S04/A/100095|30/04/2009|DefectiveFunctional problem with in one month case|IDU FAN MOTOR DEFECTIVE. TRIED TO CONVINCE THE CUS|FOR SPARE REPLACEMENT. NOT READY FOR ANY REPAIRS|PLS ACCORD SANCTION|
E02|deys|S.DEY|E02/A/100072||30/04/2009|30/04/2009|SWAPAN CHATTERJEE|25443378|GWC 18G5|C1010149201081071204|15/04/2009|5C5807|GWC 18G5 18.3KBTU WAC:BACKLIT|5C5807|GWC 18G5 18.3KBTU WAC:BACKLIT|Damage|A|3||||||KAR||||//-|NOT NECEASSERY|CABINET VERY BADLY DAMAGE NOT POSSIBLE TO|ANY TYPE OF REPARING CUSTOMER WANTS REPLACEMENT|ONLY. DOP - 15.4.09 FROM MULTICHANEL ( NORTH)|
E02|DEYS|S.DEY|E02/A/100073||30/04/2009|30/04/2009|SWAPAN CHATTERJEE|KOLKATA|GWC 18G5|C1010149201081071204|15/04/2009|5C5807|GWC 18G5 18.3KBTU WAC:BACKLIT|5C5807|GWC 18G5 18.3KBTU WAC:BACKLIT|Defective|A|COMPRESSOR|801|-|-|-|-|CAR|Sanctioned|NIRJHARC|E02/A/100031|30/04/2009||COMP DEFECT -JAMMED ALSO BODY DAMAGE|CUSTOMER NOT AGREE ANY TYPE OF REPARING HE WANTS|REPLACEMENT ONLY DOP - 15.4.09 FROM MULTICHANEL|
W14|ssandeep|RAVINDER SHARMA|W14/A/100026||30/04/2009|30/04/2009|HEALTH AIR COOLING SYS|9893039099|GSC19F2|20070220CF801439|11/05/2008|5B3107|GSC 19F2 19000 BTU SAC FLAT DE|5D1207|GSC 19F2 19000 BTU SAC FLAT DE|Damage|A|OHTERS||||||XD3|Pending for Approval|ravinder||//-||Case is of Transit Damage|Complete Indoor unit is broken ,Including Back Pan|AC is already replaced by DLR lying in dlr stk|
N15|gvipin|vipin gupta|N15/A/100084||01/01/2009|01/01/2009|surender kumar||gsf|061006863002792|30/12/2008|5C4907|GSC 19 F4 18700 BTU FLAT DESIG|5C4907|GSC 19 F4 18700 BTU FLAT DESIG|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|RP3|Rejected|GERARD||//-|THIS IS A SPLIT. WHY CANNOT GAS BE CHARGED|At the time of demo No gas found|customer refuse to repair||
N15|gvipin|VIPIN GUPTA|N15/A/100085||07/01/2009|07/01/2009|SUNDER KUMAR||GSF 19F4|061006863002792|29/12/2008|5C4907|GSC 19 F4 18700 BTU FLAT DESIG|5C4907|GSC 19 F4 18700 BTU FLAT DESIG|Defective|A|GAS_LEAK|-|||-|-|S02|Sanctioned|GERARD|N15/A/100080|08/01/2009|SANCTIONED SINCE THE DEFECT WAS NOTICED AT THE|AT THE TIME OF DEMO, FOUND GAS LEAK, BROUGHT TO|SERVICE CENTER AND CHECKED AND FOUND INTERNAL|LEAKAGE, CUSTOMER REFUSE TO REPAIR|
S04|prkumar|MR. RAVI KUMAR|S04/A/100077||09/01/2009|10/02/2009|HYDERABAD CUSTOMER (SERVICE)|24017788|GSC18F2WHZ|20080205CG80337|05/02/2009|5E1507|GSC 18F2 WHZ|5E1507|GSC 18F2 WHZ|Defective|A|FAN_MOTOR||||||FM5|Sanctioned|PMANOHAR|S04/A/100080|11/02/2009|Defective with in one month caseOnly Outdoor Unit to be replaced and on receiptFan Motor to be replaced and to be Put in Good Stk|ODU FAN MOTOR FOUND DEF AT THE TIME OF INSTAL .|DOP: 05.02.2009||
S04|prkumar|P RAVI KUMAR|S04/A/100078||13/01/2009|13/01/2009|HYDERABAD CUSTOMER (SERVICE)||GSC 18G1|20080215CG804416|25/12/2008|5E1307|GSC 18G1 WHZ|5E1307|GSC 18G1 WHZ|Defective|A|COMPRESSOR||-|-|-|-|M01|Sanctioned|ROHITK|S04/A/100076|23/01/2009|ok, mail received from pmanohar dt 22/01/2009|COMP HIGH AMPS-32 AMPS. CUST NOT WLLNG FOR REPAIRS|THREATINING TO APPROACH FORUM. WITHIN 1 MONTHS CAS|KINLDY ACCORD SANCTION|
WW1|manusha|MANU SHARMA|WW1/A/100018||09/01/2009|09/01/2009|TWINKLE REF & AIR COND|24473660|GSC 13 FA|1861|25/12/2008|5E1107|GSC 13FA WHM|5E1107|GSC 13FA WHM|Defective|A|PCB||||||L31|Sanctioned|ROHITK|WW1/A/100018|30/01/2009|OK, discussed with gaurav|PCB DEFECTIVE. NO OUTPUT FROM IT. CUST NOT|READY FOR REPAIRS. TRIED TO CONVINCE BUT NO|RESULT. CUST ASKING REPLACEMENT|
WW1|manusha|MANU SHARMA|WW1/A/100019||09/01/2009|09/01/2009|ASHU ENTERPRISES||GSC 18 FA|800733|20/12/2008|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|PCB||||||L31|Rejected|ROHITK||//-|.|PCB DEFECTIVE IN A NEWLY PURCHASED AC. CUST|NOT INTERESTED IN REPAIRS. CUST ASKING FOR|REPLACEMENT ONLY|
S04|umahesh|Uma Mahesh|S04/A/100079||22/01/2009|29/01/2009|Narasimha Reddy|9849048316|GWC 18G2 18000 BTU WAC REM.CON|G06C001601|02/01/2008|5B2507|GWC 18G2 18000 BTU WAC REM.CON|5B2507|GWC 18G2 18000 BTU WAC REM.CON|Defective|A|GAS_LEAK|-|||-|-|S02|Rejected|PUSHKARW||//-|invoice copy required|2 times gas charged & 1 time compressor replaced|Already replced to customer by the dealer|As per our visit at nellore|
S12|knanda|NANDAKUMAR|S12/A/100028||29/01/2009|29/01/2009|RAMESAN NAIR||GSC24G3|WG12787070400847|08/12/2008|5C5707|GSC 24G3 24KBTU SAC:SEMI FLAT|5C5707|GSC 24G3 24KBTU SAC:SEMI FLAT|Defective|A|PCB||||||E23|Sanctioned|PMANOHAR|S12/A/100023|31/01/2009|DefectiveFunctional Problem..|DEAD , PCB FOUND DEFECTIVE|CUSTOMER NOT WILLING TO REPAIR|CUSTOMER IS VERY ADAMENT TO REPLACE THE MACHINE|
S04|umahesh|Uma Mahesh|S04/A/100080||27/01/2009|30/01/2009|Ramesh|9885441319|GSC 19F3C 18K BTU SAC:FLT DSN|10001025.60001756|16/09/2008|5D1707|GSC 19F3C 18K BTU SAC:FLT DSN|5D1707|GSC 19F3C 18K BTU SAC:FLT DSN|Defective|A|GAS_LEAK|-|||-|-|S02|Sanctioned|PMANOHAR|S04/A/100079|11/02/2009|DefectiveRepeat Failure..First Compr then Gas Leak then theASP needs to be Penalised for this..Pls confirm|Replaced compressor one time in Oct month|Now gas leak. Customer is not accepting for repair||
N10|harbaksh|RANJEEV KUMAR|N10/A/100030||11/12/2008|30/01/2009|MANVEER SINGH||GWC 18G5 WHM|10104920108110120258|16/07/2008|5E0507|GWH 18G5 WHM|5E0507|GWH 18G5 WHM|Defective|A|NOISE||||||C02|Sanctioned|ABAGCHI|N10/A/100042|28/02/2009|repeat case. sunil sent detailed call history.|TWO TIMES COMPRESSOR REPLACED BUT NOISE PROBLEM|IS STILL THERE, CUSTOMER REFUSED FOR REPAIRS.|INV. NO. 2229 DT. 16-07-2008|
S04|prkumar|P RAVI KUMAR|S04/A/100081||30/01/2009|30/01/2009|LAKSHMI RANGA ENTERPRISES||GSC 19F2C|801484|18/12/2008|5D1207|GSC 19F2C 19K BTU SAC:FLT DSN|5D1207|GSC 19F2C 19K BTU SAC:FLT DSN|Defective|A|FAN_MOTOR||||||FM1|Rejected for revaluation|||//-|invoice no reqd|RPDTD PRBLM: ONCE PCB REPLACED. NOW IDU FAN MOTOR|NOT WORKING. CUST NOT WLLNG FOR ANY REPAIRS KINLDY|ACCORD SANCTION FOR IDU REPLACEMENT ONLY.|
S06|sathyak|SATHYA|S06/A/100071||02/02/2009|02/02/2009|CEE BEE EDUCATION|9381044397|GSC 13 GA|30666380016503|02/01/2009|5E1007|GSC 13GA WHH 13K SAC GRILL|5E1007|GSC 13GA WHH 13K SAC GRILL|Defective|A|PCB||||||E23|Sanctioned|PMANOHAR|S06/A/100058|03/02/2009|DefectiveFunctional problem with in one month case..|PCB ERROR PCB DISPLAYING C05|REPLACED PCB ONCE||
S04|pkiran|KIRAN.P|S04/A/100082||02/02/2009|02/02/2009|PAVAN APPLAINCES||GWC 24 G3|G06K103610004|03/01/2009|5C4107|GWC24 G3 24000 BTU WAC WTH REM|5C4107|GWC24 G3 24000 BTU WAC WTH REM|Defective|A|COMPRESSOR|G06|-|-|-|-|M01|Sanctioned|PMANOHAR|S04/A/100078|11/02/2009|DefectiveFunctional problem with in one month case|COMP HIGH AMPS WITH IN ONE MONTH CASE|CUSTOMER NOT WILLING FOR REPAIRS|KINDLY ACCORD SANCTION|
S04|pkiran|KIRAN.P|S04/A/100083||02/02/2009|02/02/2009|PAVAN APPLAINCES||GWC 18G2|G0600060001|07/01/2009|5B2507|GWC 18G2 18000 BTU WAC REM.CON|5B2507|GWC 18G2 18000 BTU WAC REM.CON|Defective|A|COMPRESSOR|G06|-|-|-|-|M01|Sanctioned|PMANOHAR|S04/A/100088|13/04/2009|DefectiveAs a Special case approved..why delayed Putting ofthe PRA??|COMP HIGH AMPS WITH IN ONE MONTH CASE|TRIED TO CONVINCE CUSTOMER CUSTOMER NOT|WILLING FOR REPAIRS KINDLY ACCORD SANCTION|
S04|devb|Devanand.|S04/A/100084||04/02/2009|04/02/2009|SRI LAXMI AGENCIES|9440061859|GWC 18G2|G06E007319|02/09/2008|5B2507|GWC 18G2 18000 BTU WAC REM.CON|5B2507|GWC 18G2 18000 BTU WAC REM.CON|Defective|A|GAS_LEAK|-|19|COMPRESSOR LEAKAGE|-|-|S02|Sanctioned|PMANOHAR|S04/A/100077|11/02/2009|DefectiveAs a Special Case approved..|Gas leak from Capilary tube, customer not acceting|repairs. Request your approval. pls refer Mr.Pushk|ar Mail dt 3rd Feb|
WW1|nishants|NISHANT SHRIVASTAVA|WW1/A/100020||07/02/2009|07/02/2009|CARTINI INDIA LTD.|08326413227|GSS 2400|05010350|15/06/2005|5008B2|2T SPLIT AC GSS 2400|5008B2|2T SPLIT AC GSS 2400|Defective|A|GAS_LEAK|-|07|EVAP COOLING COIL OUTLET TO ACCUMILATOR|-|-|S02|Rejected|GAURAVR||//-|give estimate for repairs, cooling coil not covereunder warranty, no F.O.C. Repairs|COOLING COIL LEAKAGE, PR. DROP FRM 300 TO200 psi|UNABLE TO DETECT LEAKAGE,TRIED 4TIMES,MR BIRADAR|ALSO VISITED, CUST: DIVISION OF GODREJ LOCKS.|
S11|pharne|MADDAPA|S11/A/100060||10/02/2009|10/02/2009|MR ANSIRABI||GSC 13FA|C1010247906082151509|02/12/2008|5E1107|GSC 13FA WHM|5E1107|GSC 13FA WHM|Defective|A|LOUVER_PROBLEM||||||E20|Rejected for revaluation|||//-|Has Madappa Visited this customer? For Swing MotorLuver Problem we can not replace.The Machine is >2 Months Old.raju to guide correctly..|NO SWING , SWING MOTOR DEAD|NEW PURCHASE CUSTOMER NOT AGREE FOR ANY REPAIR||
W13|rakeshc|rakeshc|W13/A/100008||12/11/2008|12/02/2009|Chunnilal & Company (Indore)|9826074000|GSC|G07B11031000009|18/10/2008|5D0907|GSC 18S4C 18K BTU SAC:SLVR FNS|5D0907|GSC 18S4C 18K BTU SAC:SLVR FNS|Defective|A|NOISE||||||K13|Pending for Approval|ravinder||//-|Do chck the vibration/noise may be of blower motorand if so replace it.|huming with hevy vibratn.Front cover repalacd with|side levers still the problem is samecustomer un-|statisfd .thretning for cdrf|
W13|rakeshc|Rakesh C|W13/A/100010||14/02/2009|14/02/2009|Madhu Radio||GWC 24 G3|G06G9491000214|11/06/2008|5C4107|GWC24 G3 24000 BTU WAC WTH REM|5C4107|GWC24 G3 24000 BTU WAC WTH REM|Defective|A|COMPRESSOR|G06|-|-|-|-|c01|Pending for Approval|ravinder||//-||Comp GROUND,SENT FOR REPLcmntBUT NOT AVAILBLE inho|MAIL ATTACHD REF TO FOLLOW up .DLR SENT DEF AC|to WH.dlr replacd frm their stock to cost.|
W14|rakeshc|RAKESH C|W14/A/100017||14/02/2009|14/02/2009|Madhu Radio||GWC 24 G3|G06G9491000214|11/05/2008|5C4107|GWC24 G3 24000 BTU WAC WTH REM|5C4107|GWC24 G3 24000 BTU WAC WTH REM|Defective|A|COMPRESSOR|G06|-|-|-|-|C01|Sanctioned|SMSHELKE|W14/A/100005|27/02/2009||COMP GROUND,SENT FOR REPLCMNTBUT NOT AVAILBLE IN H|O MAIL ATTACHD REF TO FOLLOW UP.DLR SENT DEF AC TO|WH.|
S12|knanda|NANDAKUMAR|S12/A/100029||16/02/2009|16/02/2009|MR. WILSON||GSC12F3|3641670000199|11/02/2009|5B3707|GSC 12F3 12000 BTU SAC FLAT DE|5B3707|GSC 12F3 12000 BTU SAC FLAT DE|Defective|A|COMPRESSOR|GR7|-|-|-|-|C01|Sanctioned|PMANOHAR|S12/A/100024|17/02/2009|DefectiveFunctional prob with in one month case..|COMPRESSOR HUMMING WITH HIGH AMPS|Defective on delivery itself. kindly approve||
S04|prkumar|P RAVI KUMAR|S04/A/100086||17/02/2009|17/02/2009|OM SURYA ELECTRONICS (P) LTD.,||GSC 19F4|061006952002057|30/01/2009|5C4907|GSC 19 F4 18700 BTU FLAT DESIG|5C4907|GSC 19 F4 18700 BTU FLAT DESIG|Damage|A|3||||||K12|Sanctioned|PMANOHAR|S04/A/100081|18/02/2009|DamagedAs a Spl case Outdoor to be replaced..To be converted to salable..As understood no Packi|IDU BACK PANEL LOCKS BROKEN. DLR NOT ALLOWING FOR|ANY REPAIRS. WILL BE PUT INTO OK AT WARE HOUSE.|PLS SANCTION. INVOICE NO.82I/93086500 DT.30.01.09|
WW1|nishants|NISHANT SHRIVASTAVA|WW1/A/100021||11/02/2009|23/02/2009|ASHU ENTERPRISES|9922912680|GSC 18 FA|800733|20/12/2008|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|PCB||||||L31|Sanctioned|SMSHELKE|WW1/A/100019|28/02/2009|Subject to confirmation - diagnosisis correctrecheck if possible|PCB FOUND DEFECTIVE IN A NEWLY PURCHASED AC.|CUST NOT AT ALL INTERESTED IN REPAIRS.|ASKING FOR REPLACEMENT ONLY.PLZ GIV SANCTION|
EE0|kmohanty|ATANDRA PAL|EE0/A/100024||25/02/2009|02/03/2009|SONU DASH||GWC 14G2|G0608780010705|23/02/2009|5E0207|GWC 14G2 WHH 14K WAC|5E0207|GWC 14G2 WHH 14K WAC|Defective|A|PCB||||||E18|Sanctioned|NIRJHARC|EE0/A/100024|03/03/2009|new purchase|PCB NOT SENSING|PCB NEED TO BE REPLACED,CUSTOMER|NOT READY TO REPLACE PCB|
S06|sathyak|SATHYA|S06/A/100072||25/02/2009|27/02/2009|SYED WAJITH|940496921|GSC 10 GA|3098480001311|08/01/2009|5E0807|GSC 10GA WHH 10K SAC GRILL|5E0807|GSC 10GA WHH 10K SAC GRILL|Defective|A|PCB||||||E23|Sanctioned|PMANOHAR|S06/A/100059|10/03/2009|Defective Functional Prob..As a special case only the Indoor unit to be Replaced..the Defective to be converted to salable..|PCB REPLACED TWICE AT THE CUSTOMER PLACE, I VISITE|THE CUST PERSO TO REPLACE THE SECOND PCB. CUST|NOT WILLING FOR ANY MORE REPAIRS|
W14|rakeshc|RakeshC|W14/A/100020||15/04/2009|15/04/2009|Chunnilal & Company (Indore)||GSC 18S4C 18K BTU SAC:SLVR FNS|G07B11031000009|18/10/2008|5D0907|GSC 18S4C 18K BTU SAC:SLVR FNS|5D0907|GSC 18S4C 18K BTU SAC:SLVR FNS|Defective|A|NOISE||||||OI8|Sanctioned|SMSHELKE|W14/A/100008|22/04/2009|okay as a sp case|Heavy Vibration sound after replacing lover flap|and side bearing,costumer is very angry and not|ready to do any experimnt,facing problm since inst|
WW1|shoaib|SHOAIB SHAIKH|WW1/A/100023||17/04/2009|17/04/2009|LINKWELL ENTERPRISES||4800672-130143|GSC 18FA WHM|31/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Damage|A|3||||||KG1|Sanctioned|SMSHELKE|WW1/A/100024|29/04/2009||TRANSIT DAMAGE, ODU UNIT AND PIPE HEAVY DENT|S/N IDU-130143 AND ODU-4800672. PHOTO ATTACHED|DEBIT NOTE: PUN/SRV/SS/LINKWELL/001|
EE0|kmohanty|KALI PRASAD MOHANTY|150086|UA0|07/02/2009|09/02/2009|A KAR||GSC 19G1|20070210CG803102|06/02/2009|5B3007|GSC 19G1 19000 BTU SAC GRL DES|5B3007|GSC 19G1 19000 BTU SAC GRL DES|Damage|A|DENT/DAMAGE||||||K12|Sanctioned|nirjharc|EE0/A/100022|17/02/2009|OK|FOUND FRONT GRILL,BACK PLASTIC PLATE,LOUVER,FILTER|BROKEN AT THE TIME OF INSTALATION, VIP CUSTOMER|DID NOT ALLOW T0 REPLACE PART DEMAND REPLACEMENT|
EE0|kmohanty|KALI PRASAD MOHANTY|150615|UA0|21/04/2009|28/04/2009|BHARAT ELECTRONIC|2531453|GSC 13 FA WHM|10104856070860312091|22/03/2009|5E1107|GSC 13FA WHM|5E1107|GSC 13FA WHM|Damage|A|DENT/DAMAGE||||||KA3|Sanctioned|nirjharc|EE0/A/100027|06/05/2009|pl ascertain the cause of damage|FOUND FRONT GRILL,LOUVER, BACK PLATE, FRONT FILTER|TOTALLY DAMAGED WHEN MACHINE OPEN TO SELL AT DEAL|INVOICE NO-886495 DATE-30-03-2009|
N03|rduvedi|Rohit Duvedi|266733|DQ8|13/04/2009|18/04/2009|Mr. Kapil Dhal|27677408|GWC 18 GA|W13H1200740|12/03/2009|5e0407|GWC 18GA WHA|5e0407|GWC 18GA WHA|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|SGR|Sanctioned|abagchi|N03/A/100148|20/04/2009|okaypls. immediately repair & put back to saleablestk|Gas Leak at the time of installation,|Bill No. 2126 dtd. 15th March 2009. installed only|1 week back. Reference Mr. Atul Arora HSS|
W07|atuls|s n pednekar/atul sharma|676934|MPS|23/12/2008|02/01/2009|BLUE BIRD SALES|24221121|GWC19G3WHH WAC WTH RMOTE CNTRL|5245|08/09/2008|5E0607|GWC 19G3C WHH 19K WAC|5E0607|GWC 19G3C WHH 19K WAC|Defective|A|COMPRESSOR||-|-|-|-|C01|Rejected|maneeshs||//-|No replacement after one month|comp high aimps;|stock machine defective|dealer want replacement.|
W07|atuls|S N PEDNEKAR/ATUL SHARMA|678511|MP0|03/01/2009|08/01/2009|M/S ROYAL MARINE COMPANY|22614581|GSC13GAWHH SAC WTH RMOTE CNTRL|0009260|23/12/2008|5E1007|GSC 13GA WHH 13K SAC GRILL|5E1007|GSC 13GA WHH 13K SAC GRILL|Defective|A|OTHERS||||||S01|Sanctioned|smshelke|W07/A/100050|17/01/2009||FLUSHED OUT THE SYSTEM & RECHARGED THE UNIT BY OUR|TECHNICIAN.|IDU COIL CHOKED , CUSTOMER WANT REPLACMENT|
W09|irfand|JITENDRA|847442|AS1|05/12/2008|05/01/2009|VIPULBHAI TRIVEDI|9998010005|GSC18 FA WHM|C1010992030812980122|09/09/2008|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|NOISE||||||C01|Pending for Approval|ppshukla||//-|noise level in db? please chek the noise afterswitch off is it of motor or any other|RUNNING NOICE FOR 2-3MIN FROM INDOR U AFTR SWITCH|OFF THE M/C. NOICE LEVEL UDR PERMISSIBLE LIMIT.|CUST NOT ALLOW TO CHACK M/C. DOP-09/09/2008|
WW1|manusha|MANU SHARMA|902576|PB3|07/04/2009|15/04/2009|Y A SWAROOP|25888812|GSC 18FA WHM|04130779|31/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|GAS_LEAK|-|21|CONDENSOR LEAK FROM FINS(DC MODEL)|-|-|SGD|Sanctioned|smshelke|WW1/A/100021|15/04/2009||DURING INSTALLATION FOUND GAS LEAK IN OUTDOOR UNIT|COIL.CUSTOMER NOT READY FOR ANY REPAIRS ASKING FOR|REPLACEMENT ONLY. PLZ GIVE SANCTION.|
N15|rbhat|ROHIT BHAT|N15/A/100086||01/03/2009|01/03/2009|PREM SINGH||GWC-9G2|G07G12845001138|15/01/2009|5E0107|GWC 9G2 WHH 9K WAC|5E0107|GWC 9G2 WHH 9K WAC|Defective|A|COMPRESSOR||-|-|-|-|C02|Sanctioned|ABAGCHI|N15/A/100088|31/03/2009|compressor defect|COMPRESSOR HIGH AMP-32A,RUNNING HIHG AMP|CUSTOMER IS NOT AGREED FOR ANY REPAIR.HE WANTS|REPLACEMENT|
S04|prkumar|P RAVI KUMAR|S04/A/100088||04/03/2009|04/03/2009|HYDERABAD CUSTOMER (SERVICE)||GSH 12G3|040432647061100151|02/03/2009|5B3507|GSH 12G3 12000 BTU SAC INV TEC|5B3507|GSH 12G3 12000 BTU SAC INV TEC|Defective|A|FAN_MOTOR||||||FM5|Sanctioned|PMANOHAR|S04/A/100083|10/03/2009|DefectiveFunctional prob with in one month case.Only the Out Door Unit to be replaced..|ODU FAN MOTOR NOT WORKING. FOUND AT THE TIME|OF INSTALLATION. CUST NOT READY FOR FAN MOTOR|REPALCEMENT. PLS ACCORD SANCTION|
N15|rbhat|ROHIT BHAT|N15/A/100087||05/03/2009|05/03/2009|VINOD KUMAR||GSC-18G1|20080215CG803123|14/01/2009|5E1307|GSC 18G1 WHZ|5E1307|GSC 18G1 WHZ|Defective|A|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|S02|Sanctioned|ABAGCHI|N15/A/100087|31/03/2009|gas leak|GAS LEAK FROM DISCHARGE JOINT OF COMPRESSOR|GUSTOMER IS NOT AGREED FOR ANY REPAIR|HE WANTS O/D TO BE REPLACED|
S04|madhug|MADHU G|S04/A/100091||06/03/2009|06/03/2009|HYDERABAD CUSTOMER (SERVICE)||GSC 18M4|G07B11031000860|05/03/2009|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|5D0807|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||FB3|Rejected for revaluation|||//-|where is the Photograph? Detail of the damage report needed..|BLOWER BROKE. FOUND DURING INSTL. CUST WANTS ONLY|REPLACEMENT. PLACE SANCTION||
N10|harbaksh|HARBAKSH SINGH|N10/A/100035||18/04/2009|20/04/2009|D S AHLUWALIA|9464952230|GSC18FA|C1010455606088051804|27/03/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Damage|A|3||||||KG1|Sanctioned|ABAGCHI|N10/A/100044|23/04/2009|okay.how this got dented ?|ODU BASE CRACKED AND DENTED, WATER COLLECTOR CRACK|CUSTOMER REFUSED FOR REPAIR,AS AC WAS RECD IN THIS|CONDITION.|
N15|rbhat|ROHIT BHAT|N15/A/100105||20/04/2009|20/04/2009|GURU NANAK AIRTECH||GSC 18M4|G06G9657000768|31/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100098|30/04/2009|billed on 31st march. delivered on 14th aprilpls. provide cost estimation to commercialsecondary|I/D UNIT SCRATCHES & PACKING DEFECTIVE,DEALER WANT|REPLACEMENT,INVOICE NO-641/93030359,DT-31.Mar.09|DELIVERED FROM FBD W/H ON 13.04.09|
N15|rbhat|ROHIT BHAT|N15/A/100107||20/04/2009|20/04/2009|GURU NANAK AIRTECH||GSC-18M4|G06G9657000600|31/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KA8|Sanctioned|ABAGCHI|N15/A/100100|30/04/2009|billed on 31st march. delivered on 14th aprilsecondary.pls. provide cost estimation to commercial|I/D UNIT SCRATCHES & PACKING DEFECTIVE,DEALER WANT|REPLACEMENT,641/93030359,DT-31.03.09,DELIVERED|FROM FBD W/H ON 13.04.09|
E02|hpc|S.DEY|E02/A/100070||29/04/2009|29/04/2009|ARINDAM BANERJEE|9830267833|GSC 22FA|261590|25/04/2009|5E2207|GSC 22FA WHT|5E2207|GSC 22FA WHT|Defective|A|3||||||KAR||||//-||IDU DEFECTIVE/ CUSTOMER NOT AGREE ANY TYPE OF|REPARING HE WANTS ONLY REPLACEMENT|DOP-25/4/09 FROM DATAWARE ( INVOICE-80I-93072012)|
NN0|vishalv|vishal|NN0/A/100014||29/04/2009|29/04/2009|MANISH dwidedi||GWC 18 GC|0070003037|08/01/2008|5D2307|GWC 18GC 18K BTU WAC-LCD RMT|5D2307|GWC 18GC 18K BTU WAC-LCD RMT|Defective|A|COMPRESSOR|235|-|-|-|-|CJ8|Sanctioned|ABAGCHI|NN0/A/100010|30/04/2009|okay|first compl dt 06/09/08 no. 340064 comp changed|second comp dated 08.10.08 comp no 340136 gas leak|again comp found dead on visit. cutomer wants re|
N08|hpramod|PRAMOD HOTA|N08/A/100073||27/04/2009|27/04/2009|AKASHWANI||GWC18G5|C1010149201081031205|31/03/2009|5D1807|GWC 18G5C 18300BTU WAC:BAKLIT|5D1807|GWC 18G5C 18300BTU WAC:BAKLIT|Defective|A|COMPRESSOR|CH3|-|-|-|-|CJD|Sanctioned|ABAGCHI|N08/A/100042|11/05/2009|okay|FOUND DEFECTE COMP WHEN INSTALLED AT CUST. PLACE|REPLACED TO CUST WITH NEW ONE.DATE OF PURCHSE 21/0|4/09,CUST. NAME KHURSHID|
W14|rakeshc|RAKESHC|W14/A/100022||30/04/2009|30/04/2009|YOGESH KAPOOR (ARCHTECT)|9425111767|GWC18G5|810912101|10/05/2008|5E0307|GWC 18G5 WHM 18K WAC|5E0307|GWC 18G5 WHM 18K WAC|Defective|A|COMPRESSOR||-|-|-|-|CJ8|Sanctioned|SMSHELKE|W14/A/100010|30/04/2009||SECOND TIME WITHIN MONTH COMP IS HIGH CURRENT|COSTUMER IS ARCHITECT OF GWL AND|BRAND IMAGE IS CONCERN HERE,VERY ANGRY|
W14|rakeshc|RAKESHC|W14/A/100023||30/04/2009|30/04/2009|Mr. ISRANI|9827091408|GSC19F2C|20070220cf803295|17/05/2008|5D1207|GSC 19F2C 19K BTU SAC:FLT DSN|5D1207|GSC 19F2C 19K BTU SAC:FLT DSN|Defective|A|PCB||||||ED7|Sanctioned|SMSHELKE|W14/A/100011|04/05/2009||FAN SPEED AND SET TEMPERATURE CHANGES AUTOMATICALL|REPORT SENT TO HO,TWICE REPAIRED, PCB DISPLAY/MAI|N CHANGED BUT NO RESULT|
W14|ssandeep|RAVINDER SHARMA|W14/A/100024||30/04/2009|30/04/2009|MR. ISRANI||GSC19F2C|20070220cf803295|17/05/2008|5D1207|GSC 19F2C 19K BTU SAC:FLT DSN|5D1207|GSC 19F2C 19K BTU SAC:FLT DSN|Defective|A|OHTERS||||||ZK8|Rejected|SMSHELKE||//-|as per request|SET TEMP AND FAN SPEED CHANGES AUTOMATICALLY, VI O|INSTALLATION OK, TWICE REPAIRED PCB MAIN/ DISPLAY|CUSTOMER IRRITATED, REPORT SENT TO HO|
N15|rbhat|ROHIT BHAT|N15/A/100108||20/04/2009|20/04/2009|GURU NANAK AIRTECH||GSC-18M4|G06G9657000624|31/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100101|30/04/2009|billed on 31st march. delivered on 14th aprilsecondary damaged. inform cost estimation tocommercial|I/D UNIT SCRATCHY & PACKING DEFECTIVE,DEALER WANTS|REPLACEMENT,641/93030359,DT-31.03.09,DELIVERED|FROM FBD W/H ON 13.04.09|
N15|rbhat|ROHIT BHAT|N15/A/100109||20/04/2009|20/04/2009|GURU NANAK AIRTECH||GSC-18M4|G06G9657000559|31/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KG8|Sanctioned|ABAGCHI|N15/A/100102|30/04/2009|billed on 31st march. delivered on 14th aprilsecondary damage. pls. provide cost estimationto commercial|I/D UNIT SCRATCHES & PACKING DEFECTIVE,DEALER WANT|REPLACEMENT,641/93030359,DT31,03.09,DELIVERED FROM|FBD W/H ON 13.04.09|
N15|rbhat|ROHIT BHAT|N15/A/100110||20/04/2009|20/04/2009|GURU NANAK AIRTECH||GSC-18M4|G06G9657000559|31/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KA8|Sanctioned|ABAGCHI|N15/A/100106|04/05/2009|billing of 31st. delivered on 14th april.cost estimation to be given to commercial|I/D UNIT SCRATCHES & PACKING DEFECTIVE,DEALER WANT|REPLACEMENT,641/93030359,DT31.03.09,DELIVERED FROM|FBD W/H ON 13.04.09|
N15|rbhat|ROHIT BHAT|N15/A/100111||20/04/2009|20/04/2009|GURU NANAK AIRTECH||GSC-18M4|G06G9657000547|31/03/2009|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|5C4407|GSC 18M4C 18K BTU SAC:MRR FNS|Damage|A|3||||||KA8|Sanctioned|ABAGCHI|N15/A/100103|30/04/2009|billed on 31st march. delivered on 14th aprilsecondary damage. pls. provide cost estimationto commercial|I/D UNIT SCRATCHES & PACKING DEFECTIVE,DEALER|WANTS REPLACEMENT,641/93030359,DT-31.03.09,DELIVER|FRO FBD W/H ON 13.04.09|
S04|prkumar|P RAVI KUMAR|S04/A/100098||23/04/2009|24/04/2009|HYDERABAD CUSTOMER (SERVICE)||GSC 19G3|C48081970|23/04/2009|5C5407|GSC 19 G3 18K BTU SAC:SEMI FLA|5C5407|GSC 19 G3 18K BTU SAC:SEMI FLA|Defective|A|GAS_LEAK|-|||-|-|SGR|Sanctioned|PMANOHAR|S04/A/100093|28/04/2009|DefectiveFunctional problem with in one month case..|GAS LEAK IN THE SYSTEM. FOUND AT THE TIME OF INSTL|CUST NOT WLLNG FOR ANY REPAIRS.DEMANDING FOR RPL|ONLY. PLS SANCTION. WILL BE CONVERTED TO OK STOCK|
W09|rupeshk|RUPESH BHAGAT|W09/A/100052||24/04/2009|24/04/2009|MOON AIR||GSH19F5|1KB501Y1NG00ASA7PC00|30/03/2009|5C5607|GSH 19F5 18KBTU SAC:I-TREC+I-S|5C5607|GSH 19F5 18KBTU SAC:I-TREC+I-S|Defective|A|BLOWER_MOTOR||||||FMR|Sanctioned|SMSHELKE|W09/A/100057|02/05/2009||BLOWER FIXING BOLT THREAD TURNOUT|REQUIRE TO REPLACE CABINET DEALER NOT REDAY FOR RE|APPROVED TELEPHONIC SANCTION BY MR.BATNI|
S11|madappa|DODDAMADAPPA|S11/A/100063||25/04/2009|25/04/2009|MR.N.J RAJASHEKAR|9448149801|GSC12M4C|G07C11752000218|07/04/2009|5D0207|GSC 12M4C 12K BTU SAC:MRR FNSH|5D0207|GSC 12M4C 12K BTU SAC:MRR FNSH|Defective|A|COMPRESSOR||-|-|-|-|SKN|Pending for Sanction|pmanohar||//-||EVAPORATER COIL CHOKE RESULTING LESS COOLING|CUSTOMER NOT AGREE FOR ANY REPAIR|NEWLY PURCHASED|
NN0|VISHALV|VISHAL|NN0/A/100013||27/04/2009|27/04/2009|NEW NATIONAL|01772341728|GSC 18F2 WHZ|800712|28/02/2009|5E1507|GSC 18F2 WHZ|5E1507|GSC 18F2 WHZ|Damage|A|3||||||KG1|Sanctioned|ABAGCHI|NN0/A/100009|30/04/2009|okayprovide cost estimation report to commercial|A/C RECEIVED BROKEN AT DEALER END.|PART BOOKED VIDE RPL NO-820528 DATED 30/3/09|APA 97729995. DEALER WANTS REPLACEMENT|
E02|HPC|S.DEY|E02/A/100071||29/04/2009|29/04/2009|ARINDAM BANERJEE|9830267833|GSC 22FA|261590|25/04/2009|5E2207|GSC 22FA WHT|5E2207|GSC 22FA WHT|Damage|A|3||||||KAR|Sanctioned|NIRJHARC|E02/A/100030|29/04/2009||IDU DAMAGE/CUSTOMER WANTS SET REPLACEMENT ONLY|DOP- 25/4/09 FROM DATAWARE|INVOICE NO-80I/93072012 DT-25.4.09|
S06|kumarr|KUMAR|S06/A/100077||09/04/2009|29/04/2009|MR.KANNAN||GSC12F3|3544860000065|01/06/2008|5B3707|GSC 12F3 12000 BTU SAC FLAT DE|5B3707|GSC 12F3 12000 BTU SAC FLAT DE|Defective|A|SPARES_NOT_IN_STOCK||-|-|||ZVG|Sanctioned|PMANOHAR|S06/A/100062|12/05/2009|DefectiveTo be replaced with Category Machine in view of the spares Not available and Model changed.|ATTACHED FILE HAS THE DETIALS.|OUTER COVER SUPPLIER HAS CHANGED THE MODEL|IN CHINA. TO BE REPLACED WITH CATEGORY INDOOR ONLY|
S11|madappa|DODDAMADAPPA.D|505443|B51|22/04/2009|30/04/2009|SOUZA ELECTRONICS BELTHAGADI|232398|GSC13GA WHH 13K SAC GRILL|3066480008614|07/04/2009|5E1007|GSC 13GA WHH 13K SAC GRILL|5E1007|GSC 13GA WHH 13K SAC GRILL|Defective|A|OTHERS||||||SGR|Sanctioned|pmanohar|S11/A/100034|12/05/2009|DefectiveFunctional prob with in one month case..|ODU CONDENSER SLOWLY LEAK|DEALER NOT AGREE FOR REPAIR|INVIOCE NO 93066674 DATED 28 02 09 KINDLY SACTION|
S04|prkumar|P RAVI KUMAR|590833|H8P|28/04/2009|28/04/2009|MR.SANTOSH||GSC 18FA|C1010451001085061305|10/04/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|GAS_LEAK|-|06|CAPILLARY OUTLET TO EVAP COOLING COIL INLET|-|-|SG1|Sanctioned|pmanohar|S04/A/100091|28/04/2009|DefectiveFunctional problem with in one month case..|GAS LEAK. MINUTE LEAK FOUND IN THE EVAP.CUST NOT|READY FOR ANY REPAIRS. WITHIN 1 MONTH CASE. KINDLY|ACCORD SANCTION|
S04|prkumar|P RAVI KUMAR|590986|HD5|30/04/2009|30/04/2009|MR.VENKAT RAO|23066118|GSC 18FA|C1010451001085071301|01/04/2009|5E1407|GSC 18FA WHM|5E1407|GSC 18FA WHM|Defective|A|PCB||||||EDR|Sanctioned|pmanohar|S04/A/100094|30/04/2009|DefectiveFunctional Prob with in on month case..|IDU PCB DEFECTIVE. CUST WANTS ONLY REPLACEMENT|DOP: 01.04.2009 DLR: OM SURYA, PUNJAGUTTA|WITHIN 1 MONTHS CASE. KINLDY SANCTION|
