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- Newsgroups: comp.sys.amiga.reviews
- Path: menudo.uh.edu!usenet
- From: barrett@cs.umass.edu (Daniel Barrett)
- Subject: REVIEW: Computer Shopping Network (mailorder company)
- Message-ID: <1992Nov10.171129.366@menudo.uh.edu>
- Followup-To: comp.sys.amiga.marketplace
- Keywords: vendor, mailorder, commercial
- Sender: amiga-reviews@math.uh.edu (comp.sys.amiga.reviews moderator)
- Nntp-Posting-Host: karazm.math.uh.edu
- Reply-To: barrett@cs.umass.edu (Daniel Barrett)
- Organization: The Amiga Online Review Column - ed. Daniel Barrett
- Date: Tue, 10 Nov 1992 17:11:29 GMT
-
-
- COMPANY NAME
-
- Computer Shopping Network (CSN)
-
-
- BRIEF DESCRIPTION
-
- Computer Shopping Network is a mailorder company in the USA that
- sells Amiga hardware, software, books, and accessories.
-
-
- AUTHOR/COMPANY INFORMATION
-
- Name: Computer Shopping Network
- Address: 7207 Chapman Highway
- Knoxville, TN 37920
- USA
-
- Voice: (615) 577-5100
- FAX: (615) 577-1170
- BBS: (615) 573-0765
- (615) 573-1127
- (615) 573-8888
- (24 hours, 8N1, 300-9600 baud)
- (Pricelists may be downloaded.)
-
-
- REVIEW
-
- Since we see complaints about some Amiga mailorder companies on
- USENET, I'd like to praise one for good service. Computer Shopping Network
- has given me fantastic service for the past 1-2 years. CSN used to be "Abel
- Supply Company" a few years ago, and c.s.amiga old-timers will remember that
- people had good AND bad things to say about them. I think they've improved
- dramatically and are now one of the best Amiga mailorder companies in the
- USA. Here are some of my experiences.
-
- I made the most recent order on Friday, November 6, 1992, for a
- SupraFAXmodem. CSN told me that the modem was out of stock, but that they
- could get one "in 2 days" and then ship it to me. At the old Abel Supply,
- out-of-stock hardware always meant a lonnnnnng wait. However, CSN was even
- better than their promise, and the modem arrived Monday, November 9, even
- with UPS ground shipping from Tennessee --> Massachusetts.
-
- On several other occasions, when CSN was out of the item I wanted,
- their promise of "2 days" has been accurate. Sometimes they even had their
- distributor ship the items directly to me, so I didn't have to wait for
- CSN to receive them!
-
- In another order, I bought 3 hardware items and decided that 2 of
- them were not what I wanted. CSN's literature says
-
- >NOTE: We Cannot Guarantee Compatibility Or Product Performance
- >No Refunds, Defective Items Repaired/Replaced With EXACT Same Item
-
- However, they let me return both items for store credit, with no "restocking
- fees" and no hassle. (I returned them in perfect working order with
- mint-condition packaging.)
-
-
- CONCLUSIONS
-
- Computer Shopping Network has come a long way since their "Abel
- Supply" days, and I recommend them highly. Their prices are outstanding:
- almost always lower than those at Go Amigo, Computability, Safe Harbor,
- BriWall, Creative Computers, etc. Software is typically discounted 40% from
- list. The only drawback is that their phone number is not toll-free. They
- do, however, have a BBS with high speed modems where you can download their
- price lists. (I have never seen a CSN advertisement anywhere!)
-
- DISCLAIMER: I am not associated with Computer Shopping Network
- nor any other Amiga products company in any way except as a customer.
-
- Dan
-
- //////////////////////////////////////\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
- | Dan Barrett -- Dept of Computer Science, Lederle Graduate Research Center |
- | University of Massachusetts, Amherst, MA 01003 -- barrett@cs.umass.edu |
- \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\/////////////////////////////////////
-
- ---
-
- Daniel Barrett, Moderator, comp.sys.amiga.reviews
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