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- *** Motorola SURFboard Cable Modem USB V2.1.0 Driver Installation ***
-
- This media contains the following files:
-
- * readme.txt
- This is a text file that gives instructions on the removal of old USB drivers and/or the
- installation of the Version 2.1.0 USB drivers for the Motorola SURFboard Cable Modem.
-
- * netmotcm.cat
- This is the CAT file that contains the WHQL certificate and digital signature.
-
- * netmotcm.inf
- This is the information file used during the installation of the USB driver file.
-
- * netmotcm.sys
- This is the Version 2.1.0 USB driver file necessary for the operation of the SB4200 using
- a USB connection. The 2.1.0 Driver is Microsoft WHQL certified and supported on the following Microsoft Operating systems:
-
- Windows 98
- Windows Me
- Windows 2000
- Windows XP
-
- * Remove.exe
- This is an executable that removes any files and registry entries from a previous SB410x
- USB driver installation.
-
-
-
-
-
- ********* Instructions on the Installation of Version 2.1.0 USB Drivers *************
-
- Refer to the User's Guide found on the Motorola CD-ROM enclosed with the Motorola SURFboard
- Cable Modem for powering up, cable hookup of the cable modem, and ethernet installation.
-
- For USB driver installation refer to the following instructions for the appropriate
- operating system.
-
-
- Ensure the media (diskette or CDROM) that contains the above files is inserted into the
- P.C.
-
-
- **** Windows 98 and Windows Me:
-
- If a Motorola SURFboard Cable Modem was previously installed (successfully or unsuccessfully),
- disconnect the USB cable from the SURFboard cable modem. Using Windows Explorer, go to the
- drive that has the media that contains the 2.1.0 drivers and begin with Step 1.
-
- If this is a new install, ensure the SB410x has completed power on, plug the USB cable
- into the P.C and into the cable modem and start with Step 4.
-
- 1. Go to the drive with the new drivers and double click on the "Remove.exe" icon.
-
- 2. From the "SURFboard Cable Modem USB Driver Removal" window, click on the "Remove Driver" tab.
-
- Note: Depending on the files found by the removal utility, you may see errors during the removal
- process. This is acceptable.
-
- 3. After the removal process is completed, "Exit" from the "SURFboard Cable Modem USB Driver Removal"
- application and plug the USB cable into the cable modem. If the cable was not removed prior
- to running the "Remove" utility, unplug it and plug it back in. Ensure the cable modem is
- powered on. This will initiate Microsoft's "New Hardware Found" process.
-
- 4. Click "Next" on the "Add New Hardware" window.
-
- 5. Ensure "Search for the best driver for your device" is selected and click "Next".
- Note: Windows Me automatically will find the 2.1.0 driver on the media you loaded and
- you can skip to Step 10. For Windows 98, proceed to Step 6.
-
- 6. Select the drive which contains the new Motorola 2.1.0 drivers (Floppy disk drives, or CD-ROM drive).
- Ensure only one is selected. Click "Next".
-
- 7. The next window asks "What do you want to install?" and states "The updated driver (Recommended)
- Motorola SURFboard 4200 USB Cable Modem". Ensure this is the item selected and click "Next".
-
- 8. The next window should have found the "NETMOTCM.INF" file on your diskette or CD-ROM. Click
- "Next".
-
- 9. You may be prompted to load the Windows 98 CD-ROM for additional Microsoft files that are required. Load
- the Windows 98 CD-ROM and continue the install.
-
- 10. When prompted, click the "Finish" button, and "Restart" your P.C.
-
- 11. After the P.C is restarted, it may be necessary to run "winipcfg.exe" in order to get an
- IP address. Run "winipcfg.exe" and ensure the "Motorola USB Cable Modem" is selected. Click
- the "Release" button and then the "Renew" button in order to get an IP address.
-
-
-
- **** Windows Windows XP
-
- If a Motorola SURFboard Cable Modem was previously installed (successfully or unsuccessfully),
- ensure the USB cable from the SURFboard cable modem IS CONNECTED to the PC and the cable modem.
- Uninstall the SURFboard USB Cable Modem using the Windows Device Manager beginning at Step 1.
- If this is a new install proceed to Step 10.
-
- 1. Right click on "My Computer" and choose "Properties".
-
- 2. In the "System Properties Window", click on the "Hardware" tab.
-
- 3. Click on the button "Device Manager".
-
- 4. Under "Network Adaptors", right click on the "Motorola SURFboard 4100 USB Cable Modem"
- and choose "Uninstall".
-
- 5. Unplug the USB cable from the cable modem.
-
- 6. Using Windows Explorer, go to the drive that has the media that contains the 2.0.0 drivers
- and the "Remove" utility.
-
- 7. Double click on the "Remove.exe" icon.
-
- 8. From the "SURFboard Cable Modem USB Driver Removal" window, click on the "Remove Driver" tab.
-
- Note: Depending on the files found by the removal utility, you may see errors during the removal
- process. This is acceptable.
-
- 9. After the removal process is completed, "Exit" from the "SURFboard Cable Modem USB Driver Removal"
- application and plug the USB cable into the cable modem. If the cable was not removed prior
- to running the "Remove" utility, unplug it and plug it back in. Ensure the cable modem is
- powered on. This will initiate Microsoft's "Found New Hardware" process.
-
- 10. Ensure that the media that contains the new driver files is inserted in the appropriate
- drive.
-
- 11. The "Found New Hardware" wizard will ask if you wish to "Install the software
- automatically (Recommended)". Ensure that is the only item selected and click "Next".
-
- 12. When the "Completing the New Hardware Wizard" window appears, click "Finish".
-
- 13. In some cases you may have to request an IP address. Open up a "command" window,
- and type:
-
- c:\ipconfig /release
- <enter>
- ipconfig /renew
- <enter>
-
-
-
- **** Windows Windows 2000
-
- If a Motorola SURFboard Cable Modem was previously installed (successfully or unsuccessfully),
- ensure the USB cable from the SURFboard cable modem IS CONNECTED to the PC and the cable modem.
- Uninstall the SURFboard USB Cable Modem using the Windows Device Manager beginning at Step 1.
- If this is a new install proceed to Step 10.
-
- 1. Right click on "My Computer" and choose "Properties".
-
- 2. In the "System Properties Window", click on the "Hardware" tab.
-
- 3. Click on the button "Device Manager".
-
- 4. Under "Network Adaptors", right click on the "Motorola SURFboard 4100 USB Cable Modem"
- and choose "Uninstall".
-
- 5. Unplug the USB cable from the cable modem.
-
- 6. Using Windows Explorer, go to the drive that has the media that contains the 2.0.0 drivers
- and the "Remove" utility.
-
- 7. Double click on the "Remove.exe" icon.
-
- 8. From the "SURFboard Cable Modem USB Driver Removal" window, click on the "Remove Driver" tab.
-
- Note: Depending on the files found by the removal utility, you may see errors during the removal
- process. This is acceptable.
-
- 9. After the removal process is completed, "Exit" from the "SURFboard Cable Modem USB Driver Removal"
- application and plug the USB cable into the cable modem. If the cable was not removed prior
- to running the "Remove" utility, unplug it and plug it back in. Ensure the cable modem is
- powered on. This will initiate Microsoft's "Found New Hardware" process.
-
- 10. Ensure that the media that contains the new driver files is inserted in the appropriate
- drive.
-
- 11. The "Found New Hardware" wizard will appear. Click "Next".
-
- 12. Be sure "Search for a suitable driver for my device" is selected and click "Next".
-
- 13. Select the drive which contains the new Motorola 2.1.0 drivers (Floppy disk drives, or CD-ROM drive).
- Ensure only one is selected. Click "Next".
-
- 14. The new driver is located. Click "Next".
-
- 15. Click "Finish" to complete the installation.
-
- 16. In some cases you may have to request an IP address. Open up a "command" window,
- and type:
-
- c:\ipconfig /release
- <enter>
- ipconfig /renew
- <enter>
-
-
-
-