ProfitPress Mega CDROM2 Shareware Freeware (MSDOS)(1992)(Eng)

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Label Master 5.1 Copyright 1985-1991 Robert K. Summers. All Rights Reserved. Distributor: RKS Software, Inc., Arlington, VA 22207-4565 TABLE OF CONTENTS LICENSE STATEMENT. . . . . . . . . . . . . . . . . . . . . . . 3 DISCLAIMER AND WARRANTY. . . . . . . . . . . . . . . . . . . . 3 REGISTRATION . . . . . . . . . . . . . . . . . . . . . . . . . 4 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . 6 CONFIG.SYS FILE. . . . . . . . . . . . . . . . . . . . . . . . 6 STARTING LABEL MASTER 5.1. . . . . . . . . . . . . . . . . . . 6 MENU OPTION: ADD . . . . . . . . . . . . . . . . . . . . . . . 7 MENU OPTION: EDIT. . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: FIND. . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: ZAP . . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: NEXT. . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: PREVIOUS. . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: DIAL. . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: LABELS. . . . . . . . . . . . . . . . . . . . . . 9 MENU OPTION: SERVICES. . . . . . . . . . . . . . . . . . . . 11 Select Records File . . . . . . . . . . . . . . . . . . 11 Reindex Files . . . . . . . . . . . . . . . . . . . . . 12 Check State/Zip Codes . . . . . . . . . . . . . . . . . 12 Set Defaults. . . . . . . . . . . . . . . . . . . . . . 12 Reports . . . . . . . . . . . . . . . . . . . . . . . . 14 Copy to ASCII/Floppy. . . . . . . . . . . . . . . . . . 14 Append Records. . . . . . . . . . . . . . . . . . . . . 15 Case Conversion . . . . . . . . . . . . . . . . . . . . 15 Search and Replace. . . . . . . . . . . . . . . . . . . 15 Zip-Plus-4 Service. . . . . . . . . . . . . . . . . . . 15 Select Printer. . . . . . . . . . . . . . . . . . . . . 16 Form Letters. . . . . . . . . . . . . . . . . . . . . . 16 Print Users Manual. . . . . . . . . . . . . . . . . . . 16 Select Date Format. . . . . . . . . . . . . . . . . . . 16 Page 2 MENU OPTION: VIEW. . . . . . . . . . . . . . . . . . . . . . 16 FUNCTION KEYS. . . . . . . . . . . . . . . . . . . . . . . . 17 F1 function key . . . . . . . . . . . . . . . . . . . . 17 F2 function key . . . . . . . . . . . . . . . . . . . . 17 F3 function key . . . . . . . . . . . . . . . . . . . . 17 F4 function key . . . . . . . . . . . . . . . . . . . . 18 F5 function key . . . . . . . . . . . . . . . . . . . . 18 F6 function key . . . . . . . . . . . . . . . . . . . . 18 F7 function key . . . . . . . . . . . . . . . . . . . . 18 F8 function key . . . . . . . . . . . . . . . . . . . . 18 F10 function key. . . . . . . . . . . . . . . . . . . . 18 NOTES FOR CONVERTING FROM EARLIER VERSIONS . . . . . . . . . 19 APPENDIX A - REPORT WRITER . . . . . . . . . . . . . . . . . 20 APPENDIX B - QUERY BUILDER . . . . . . . . . . . . . . . . . 26 APPENDIX C - EXPRESSION BUILDER. . . . . . . . . . . . . . . 30 APPENDIX D - ZIP-PLUS-4 SERVICE. . . . . . . . . . . . . . . 32 TECHNICAL SUPPORT. . . . . . . . . . . . . . . . . . . . . . 35 ASSOCIATION OF SHAREWARE PROFESSIONALS . . . . . . . . . . . 36 REGISTRATION FORM. . . . . . . . . . . . . . . . . . . . . . 38 Page 3 LICENSE STATEMENT For Registered Owners - You are a registered owner if you have paid RKS Software, Inc. the $39 registration fee. You are licensed to use this copy of Label Master 5.1 on a SINGLE machine and to make archival copies for the sole purpose of backing up the program. If you have more than one computer, you must purchase separate copies of Label Master 5.1 for each computer. Think of software as you do a book. It is not legal to purchase a book and distribute photocopies of it to others so they can avoid purchasing the book. Similar laws apply to software. Please do not make illegal copies of this program. For Shareware Testers - Label Master 5.1 is protected by U.S. Copyright law, and is NOT public domain software. You are hereby granted a limited license to make an evaluation copy for trial use on a private, non-commercial basis for the express purpose of determining whether Label Master is suitable for your needs. At the end of this trial period, not to exceed 30 days, you should either register your copy or discontinue using Label Master. DISCLAIMER AND WARRANTY Label Master 5.1 is provided on an "AS IS" basis, with no implied warranty regarding merchantability or fitness for any particular purpose. RKS Software, Inc., and the author, make no representations or warranties with respect to the contents hereof, and specifically disclaim any implied warranties. By using this software you agree that RKS Software, Inc., and the author, will not be liable to you or any third party for any use of (or inability to use) this software, or for any damages (direct or indirect) whatsoever, even if RKS Software, Inc. or its agents are apprised of the possibility of such damages occurring. In no event shall RKS Software, Inc. or the author be liable for any loss of profit or any other commercial damage, including but not limited to special, incidental, consequential or other damages. The entire risk related to the quality and performance of the program is on you. Page 4 A NOTICE TO: USER GROUPS SHAREWARE DISTRIBUTORS ELECTRONIC BULLETIN BOARD OPERATORS PC user groups, shareware distributors, and electronic bulletin board operators are welcome to add Label Master 5.1 to their libraries. If you have received Label Master 5.1 through a user group, a shareware distributor, or an electronic bulletin board, please remember that any diskette fee you paid DOES NOT constitute licensing the software, and you are still obligated to pay the $39 registration fee to RKS Software, Inc. if you decide to continue using Label Master. REGISTRATION If you received this copy of Label Master version 5.1 directly from RKS Software, Inc., you are already registered and do not need to send in the registration form at the end of this User Manual. If you have been evaluating this copy of Label Master 5.1 and have now decided to register and receive all the benefits of registration, please send in the form below with your check for $39. BENEFITS OF REGISTRATION 1. Registered owners will immediately be sent a licensed copy of the most recent version of Label Master. We are constantly improving Label Master. The registered version you receive will almost certainly contain newer features. 2. Registered owners will receive notification of future upgrades of Label Master, available at a reduced rate. 3. Registered owners are entitled to receive technical support for any problems or questions which may arise. See the technical support section below for complete information on how to obtain assistance. Page 5 SOME QUESTIONS What is Label Master 5.1? Label Master 5.1 is a very powerful, yet easy to use mail management program. With it, you can create a file of names and addresses, edit the file, search for specific records or browse through the file, and print labels and reports in any of several formats. Label Master 5.1 contains several features designed to let you save money by taking advantage of bulk business mail rates. Specifically, Label Master 5.1 can print bar codes and carrier route sort numbers on your labels, produce bulk mail reports to meet U.S. Postal Service requirements, and contains a utility to let the Postal Service convert your 5 digit zip codes into 9 digit zip codes. Label Master 5.1 contains a utility which lets you merge your name and address data into form letters which Label Master 5.1 will print for you. Label Master 5.1 contains a large number of additional features to help you easily manage mailing lists. Label Master 5.1 maintains an unlimited number of records. You are only limited by the capacity of your hard disk. What equipment do I need? Label Master 5.1 is designed to work on any IBM or IBM compatible personal computer, with a monochrome or color monitor, and a hard disk. It requires 384K of working memory. Label Master 5.1 works with any dot matrix or laser jet printer (see Services menu, option K). If you want to use its automatic telephone dialing capability, you will need a Hayes or Hayes-compatible modem. Label Master 5.1 requires a hard disk system. I am upgrading from an earlier version of Label Master. Can I use my existing records without having to retype them? Please see Notes for Converting from Earlier Versions, below. Page 6 INSTALLATION Make a working copy of the program disk and put the original away in a safe place. INSTALLATION ON A HARD DISK: 1. Place the working disk in drive A. 2. Type INSTALL plus the letter of the drive on which you wish to install Label Master 5.1. Example: INSTALL C <press Enter>. NOTE: do not type a colon ":" after the drive letter. 3. The install program will install Label Master 5.1 on the hard disk drive you have specified, in a directory called LM5, and start Label Master 5.1 for you. 4. To start Label Master 5.1 any time in the future, go to the LM5 directory, and type LM5. - VERY IMPORTANT - CONFIG.SYS FILE DOS uses the CONFIG.SYS file to set certain defaults for your computer. It MUST be in the root directory of your fixed disk. If you do not already have a CONFIG.SYS file you MUST create one that has these two lines, and place it in your root directory: FILES=21 BUFFERS=16 If you already use a CONFIG.SYS file that does not include settings for files and buffers, you MUST add the two lines above to the file. You can do it with any text editor. If your CONFIG.SYS file already contains settings for files and buffers greater than these, you can leave them as they are. STARTING LABEL MASTER 5.1 Type LM5 at the DOS prompt of the LM5 directory to start Label Master 5.1. In most cases, Label Master 5.1 will be able to detect whether you have a color or monochrome monitor. If you have a monochrome monitor and the Label Master 5.1 screens appear to have a bright, washed out look, type LM5 M to start Label Master 5.1. The extra M tells Label Master 5.1 to use monochrome, not color. When you first start Label Master 5.1, go to the Services menu and (1) print the Users Manual, and (2) select your printer. Page 7 WORKING WITH RECORDS You may select any main menu option by pressing the first letter of the option, or by placing the lite-bar over the option and pressing the Enter key. Note: you may press the Esc key at any place in the program to leave the present screen or operation and return to the previous screen or operation. For example, if you are in the middle of editing a previously entered record and decide to abort editing, just press the Esc key and you will be returned to the main menu with the original record unchanged. MENU OPTION: ADD Select this option to add new records. See the discussion below under Services D- (Set Defaults) for how to set a number of options you may use while adding records. Note that the Zip Code field comes immediately after Street, and before City and State. This may seem odd at first, but you will soon see why we do it this way. Label Master 5.1 keys off the Zip Code field to use the records you have already entered as a look-up table. If it finds that you have already entered a record with the same Zip Code as the record you are currently entering, Label Master 5.1 will pull the City, State, and Country data from that record into the record you are currently entering. It happens instantly. Once you enter a City, State, and Country for a particular zip code, you will NEVER have to enter it again. If you do not like this feature, you can turn it off with option D (Set Defaults) on the Services menu. Use the Prefix field for Mr., Mrs., Dr., etc. Use the date field to record any date which may have meaning for that record. Use option D (Set Defaults) on the Services menu to have Label Master enter today's date in this field when you add new records. The Notes field can be used for any information you want, but if you want to code your records this is the place to do it. You will probably work out your own coding schemes, but here are some examples. If you want to keep business and personal records in the same file, you could enter a P in the Notes field for Personal, and B for Business. If you want to keep the records of job applicants and employees in the same file, you could code Applicants with A and Employees with E. The important thing is that the codes be unique. Used in conjunction with the F10 filter option, Notes field coding can be a powerful tool. The F10 filter is explained below. Page 8 MENU OPTION: EDIT Select this option to edit any record. Press PgDn to save your changes. MENU OPTION: FIND Select this option to display a record. Enter the search criteria and press PgDn to search. If using a last name, organization, or zip code in the search criteria, first use the F3 key to pick the matching index field, and the record will be retrieved instantaneously. A small arrow appears beside the Last Name, Organization, or Zip Code field heading to indicate the currently selected order. Label Master 5.1 will display the first record matching the search criteria. For example, if you enter SMITH in the Last Name field, Label Master 5.1 will find the first Smith in the file. If you enter CA in the State field, and nothing else, Label Master 5.1 will display the first California record in the file. If you enter SMITH in the Last Name field and CA in the State field, Label Master 5.1 will display the first Smith in California. You may also use the F3 key to select Order of Entry as the method for displaying your records. When Finding a record when records are displayed by Order of Entry, you will be prompted for the record number. Enter the record number you want and press Enter. The record number of each record is displayed is the lower right-hand corner of the screen. MENU OPTION: ZAP Select this option to delete the current record. If you zap (delete) a record, the data is gone forever. Because Label Master 5.1 recycles zapped records, your record count in the lower right corner of the screen will not change when you zap a record. See F8 below. MENU OPTION: NEXT Select this option to display the next record. MENU OPTION: PREVIOUS Select this option to display the previous record. MENU OPTION: DIAL If you have a modem on your system, you can use this option to automatically dial the phone number of the displayed record. Page 9 MENU OPTION: LABELS Select this option to print mailing labels. You will be presented with the following menu: ITEM SETTING RANGE Set labels across to............ :1: 1 to 4 labels across Set label width to.............. :3.5: 1.5 to 4.5 inches Set left margin to.............. : 0: 0 to 70 spaces Enter an X to print field....... : : Carrier Route Sort : : Temporary first line :X: Name (First + Last) :X: Title :X: Organization :X: Street :X: City + State + Zip : : Country : : Phone : : Notes : : Bar Codes Add these blank lines to label.. : 1: Pause after each page........... :N: N = No Y = YES SETTING LABEL MENU OPTIONS Set labels across to: labels can be purchased on sheets holding from one to four labels across. Enter here the appropriate number for the type you are using. The default is 1 Set label width to: labels come in many widths. Enter here the width of your label. The default is 3.5 Set left margin to: enter the column at which you want your printer to begin printing. The default is 0. Enter an X to print field: enter an X beside each field you want to print on your labels. The defaults are Name, Title, Organization, Street, and City+State+Zip. Page 10 If you are a bulk mailer using Carrier Route numbers, place an X next to this item on the menu. Label Master 5.1 will print the carrier route numbers you have entered on each label above the name and address lines. This will add two lines of print to your label, one for the carrier route number, plus one blank separation line. If you want Label Master 5.1 to print bar codes on your labels, enter an X for Bar Codes. Some bar code notes: - when you use bar codes, this will add two lines of print to your label, one blank line plus the bar code line. - bar coding will fail on Canadian and other postal codes which use alphabetic characters. - when printing 2, 3, or 4 labels across, if one postal or zip code is bad, i.e., contains alphabetic characters, the whole line of bar codes will fail. The temporary first line feature allows you to print Resident or some other ad hoc text of your choice. Add these blank lines to label: enter the number of blank lines you want to insert between labels. Use this option to adjust for different size labels. The default is 1. Pause after each page: enter a Y (Yes) or N (No) if you are manually feeding single sheets of labels to your printer and you want the program to pause after each sheet so you can insert another one. If you answer Y to this question, you will be asked to specify the number of labels there are on each sheet. The default is N. Notes on Labels and Printers For laser jets, we recommend you use labels designed specifically for laser jet use. Avery produces a very good selection of mailing labels for both dot matrix and laser jet printers. Avery laser jet labels come in several sizes. Examples are: # 5260 2 5/8" x 1" 30 labels per sheet 750 total labels # 5261 4" x 1" 20 labels per sheet 500 total labels # 5262 4" x 1 1/2" 14 labels per sheet 350 total labels Both kinds of mailing labels are available from most good computer and office supply stores, or by mail order from quality mail order companies such as Moore Business Products or NEBS (New England Business Service). The Moore Business Products number is 1-800-323-6230. The NEBS number is 1-800-225-9550. Page 11 There are many laser jet and dot matrix printers on the market. Label Master 5.1 was developed and tested using the industry standard Epson dot matrix printers and Hewlett Packard Laser Jet Series II printer. If you encounter printing problems, check your printer manual to see if your printer has an Epson, or HP, emulation mode. Chances are, it does. If you are using a laser jet printer, you can control the top margin, and the number of lines per page to print. See Set Printer on the Services menu. The defaults are a top margin of 3 and a page length of 60 lines. This default setting works fine for the most common 1 inch (vertical) laser jet labels. If you are using labels bigger than 1 vertical inch, you will have to adjust the top margin and lines per page setting. For example, if you are using 1 1/3 inch labels which come 14 per sheet (2 rows of 7 labels), your settings will probably be a top margin of 5 and a page length of 56. Printers print 6 lines per inch, so each 1 1/3 inch label takes 8 lines. 8 lines per label times 7 labels = 56 lines per page. NOTE: Label Master 5.1 prints labels in the order you have selected with the F3 (set index) key. The arrow beside the Last Name, Organization, or Zip Code shows the current order. If no arrow is showing, this means you have used the F3 key to have Label Master 5.1 work with your records in the Order of Entry. MENU OPTION: SERVICES Select this option to display a list of important utilities. A - Select Records File - You can use this feature to switch to a floppy disk of records on drive A or B, or to switch to another hard disk directory. When you select this feature, a list of floppy drives and hard disk directories will appear. Pick the drive or directory you want. You can change the list by selecting Label Master File Locations from the main menu View option. The defaults are A:, B:, and C:\LM5. NOTE: Please see the VIEW option below for information on how to add additional Label Master 5.1 file locations. If you want to keep a separate mailing list on a floppy disk, just place a formatted disk in drive A or B, select the drive you want from the pull-down menu, and Label Master 5.1 will automatically create the necessary files on the floppy disk. You can keep about 800 records on a floppy disk. Page 12 If you pick a hard disk directory, Label Master 5.1 will ask you to enter the name of the directory you want to switch to, e.g, C:\CLIENTS. Label Master 5.1 will automatically switch to the new directory and load the new file. If you select a directory in which you have not used Label Master 5.1 files before, Label Master 5.1 will automatically create new Label Master 5.1 files in that directory. If you select a directory which does not yet exist, Label Master 5.1 will ask you if you want to create the new directory. If you answer yes, Label Master 5.1 will automatically create the new directory, and create new Label Master 5.1 files in that new directory. Label Master 5.1 always shows you the current drive and directory in the lower left part of your screen. Please remember to back up each of these separate mailing list files. B - Reindex Files - Label Master 5.1 uses automatically maintained files called indexes to keep your records in order by last name and zip code. Power outages, power surges, brownouts (voltage reductions), or other power-related problems affecting your system can adversely affect these index files without your knowing it. If your records ever seem to be out of sequence, just use this feature to rebuild the index files. C - Check State/Zip Codes - use this feature to display or print a list of records with erroneous state/zip codes. When you select this feature, Label Master 5.1 checks to see if the entry in the state/province field of each record (e.g. VA, NY, PA, etc.) appears in the state/province look-up table. If it does, Label Master 5.1 then checks to see if the zip code entry for the record falls within the range of zip codes for that state or province. If either one of these checks fails, Label Master 5.1 reports an error. Label Master 5.1 comes complete with state/territory/zip code data for the United States, and province/territory/postal code data for Canada. Use the main menu View option to add state/province data for other countries if you desire. D - Set Defaults - Use this feature to enable/disable certain features: The first eight questions apply to features which are active when you are adding new records, i.e., when you have selected Add from the Main Menu. Page 13 If you want to repeat information from one record to the next, answer Y to the first question. This can save lots of time if you are adding records from the same zip code, the same city, or the same company. If you want to print records as you enter them, answer Y to the second question. This is useful when you are entering many records and want to later compare what was actually entered into Label Master 5.1 against the source documents. It is a good error checking feature when entering large numbers of records. If you want to have new records dated as you enter them, answer Y to the third question. If you want Label Master 5.1 to automatically insert the city, state, and country from a previously entered zip code, answer Y to the fourth question. If you want Label Master 5.1 to check whether the new record you are adding has already been entered, answer Y to the fifth question. The next three questions ask whether you want to skip the Title, Organization, or Country fields when adding new records. Many people keep mailing lists in which they never enter this type of data. Answering Y (Yes) to these questions will suppress these fields when entering new records, saving you a lot of keystrokes. You can always enter this data later if you want because these fields are not suppressed when you Edit an existing record. The next question allows you to set the column at which you want to print when printing labels while adding new records or when using the Main Menu F6 key to print records. One use for the F6 feature is to print an address directly on an envelope. With this feature, you can specify exactly where you want the address to print on the envelope. The next question lets you specify the number of characters you want the last name and organization indexes built on. The defaults are 15 for the last name field and 10 for the organization field. The valid range is 1 to 30 for both indexes. If disk space is a consideration, you can lower these numbers to reduce the size of the lname.ntx and org.ntx files. Page 14 E - Reports - Use this feature to: - design and print hardcopy lists of your records. See Appendix A for complete instructions. Several pre-formatted reports are provided with Label Master 5.1. - produce bulk mail reports to help you obtain bulk mail discounts. -identify duplicate records. Use this feature to view or print duplicates by last name or street. When checking for street duplicates, you will be asked how much of the street address to use in the comparison, from 1 to all 30 characters. Maple St. is different from Maple Street, as far as the computer is concerned. If you compare on only the first 6 or 7 characters you will get most true duplicates. This report prints the record number before each duplicate. At the main menu, if you use the F3 key to set the order of records to Order of Entry, you can use Find to jump quickly to desired duplicate records by searching on record number. -state distribution. Use this feature to see how many records you have in each state. F - Copy to ASCII/Floppy - Use this feature to copy your records to an ASCII text file in the current hard disk directory, or to a floppy disk. Each record in the ASCII text file will be separated by commas and quotation marks. This is a standard ASCII record format recognizable by most word processing programs such as WordPerfect. It is also known as the mailmerge format. The copy-to-floppy feature is not a file backup routine. It copies to only one disk at a time. When used with the F10 filter, it can be very useful in creating diskette files containing small subsets of your main records file. Page 15 G - Append Records - Use this feature to append Label Master 5.1 records, Dbase records, or records in ASCII format. Be sure you have enough disk space available to accommodate the additional records. In the case of dBase records, the field names must match Label Master's field names. In the case an ASCII text file, the records must consist of 16 fields, in exactly the same order as Label Master's fields, and delimited by commas or quotation marks. Label Master's record structure is: Field Name Field Type Width LNAME Character 30 ** Label Master also has FNAME Character 30 a memo field which is TITLE Character 30 not affected by import ORG Character 30 and export operations. STREET Character 30 CITY Character 30 STATE Character 4 ZIP Character 10 COUNTRY Character 30 PHONE Character 30 NOTES Character 30 PREFIX Character 8 CARRIER Character 4 DATE Date 8 BEGIN Logical 1 SEQNO Numeric 6 The BEGIN and SEQNO fields do not appear on any screens. They are used internally by Label Master 5.1 to prepare bulk mail reports. H- Case Conversion - This option lets you convert your mailing address data (not the Notes, Phone, or Memo fields) to upper case and vice versa. The Postal Service offers discounts for bulk mail when the addresses are in upper case. I - Search and Replace - Use this feature to find and replace any text in any field. J - Zip-Plus-4 Service - This feature allows you to take advantage of the U.S. Postal Service's free service whereby they will convert your five digit zip codes to nine digit zip codes. This service will also automatically correct any of your five digit zip codes which are incorrect. If you have a mailing list of any size, this service can save you a large amount of money. See Appendix D for complete details. Page 16 K - Select Printer - use this feature to tell Label Master 5.1 what printer and printer port you are using. If you do not find your printer on Label Master's list of 438 printers, let us know and we will update our printer list for you. Use this feature also to select the font you want your printer to use. Please note that your printer must support the font you select. For example, if you select italics and your laser jet does not have an italics font, you will just get the printer's normal default font instead of italics. Use this feature also to set the top margin and lines per page for label printing if you are using a laser jet printer. L - Form Letters - Use this feature to create a short letter, embed field names in the letter, and send the letter to the person in the currently displayed record, or to everyone on your mailing list. This feature, like all others, obeys the filter condition, so you can send the letter to any selected sub-set of persons on your list. M - Print Users Manual - Use this feature to print a copy of the Users Manual. N - Select Date Format - Use this feature to select the date format you prefer. MENU OPTION: VIEW Select this option to browse through the records of the main records database, the states/provinces database, the notepad database, and the Label Master 5.1 file locations database. For the main records database, this option, like all others, obeys the filter condition. (see function key F10 - set filter on/off, below). The states/provinces look-up table is the database Label Master 5.1 uses to check the accuracy of the State/Zip code combinations in your records when you use option C on the Services menu. You can add records to this look-up table if you have addresses in other countries. Label Master 5.1 comes complete with state/territory/zip code data for the United States, and province/territory/postal code data for Canada. Page 17 Use the Notepad database to record anything you want. We put it here so you could have a convenient place to keep a record of any codes you might be using in the Notes field, but you can use it for anything you want. The Label Master File Location file contains the location of Label Master 5.1 files you want to maintain on floppy drives or hard disk directories. If you add Label Master 5.1 file location records to this file, be sure to precede any hard disk directory name with the drive designator, e.g., C:\CLIENTS. Do not place a \ at the end of the directory name. Any file location records you add to this database will automatically appear as choices when you select the Change File option from the Services menu. FUNCTION KEYS F1 function key - at any point in the program you can press F1 to read this User Manual. When reading the User Manual, you can search for items by pressing the F9 key and then entering the search word. F2 function key - use this feature to edit the text in the memo field of the current record. You may enter any text you want. We suggest you keep your comments short, however, since disk space used for memos means less space available for records. Press F10 to save any changes. Press Esc to exit without saving changes. F3 function key - Use this feature to select the way you want Label Master 5.1 to work with your records, i.e., by last name, organization, zip code, or order of entry. A small arrow will appear beside the Last Name, Organization, or Zip Code field heading to indicate the selected order. No arrow will appear if you have selected if Order of Entry. Page 18 F4 function key - use this feature to make a copy of the current record. F5 function key - use this feature to display a pop-up calendar. Press Esc to make it disappear. F6 function key - use this feature to print the displayed record. on a single envelope. You can control where the record will print on a dot matrix printer by using option N (Set defaults) on the Services menu. The data printed is the data specified on the Labels menu, minus carrier route number and bar code. If using a laserjet, feed the envelope face up using the manual feed envelope guides on top of the paper tray. F7 function key - use this feature to print multiple mailing labels of the current record. F8 function key - use this feature to display your record count. You will use this primarily to tell how many records meet the filter condition. Without the filter set, this will give you the active record count. This may vary from the running total shown on the bottom right of your screen since the running total is the total of all your active records plus any zapped records available for reuse. F10 function key - this is one of your most powerful features. Use this feature if you want to work with a selected sub-set of your records. This feature allows you to filter your master file so that Label Master 5.1 can work with any sub-set of the file you want. You may use a Quick Query or a Super Query. Use the Quick Query to quickly specify a particular sub-set of records. For example, if you want to work with only New York records, select Quick Query, and enter "NY" in the State field of the filter criteria screen. Press the PgDn key and you will be working with only that subset of records. The Super Query allows you to build a more complex query condition, and save the query condition for repeated use. Any number of query conditions may be defined and saved. See Appendix B for complete information on using the query builder. When you set a filter condition, a "filter on" reminder message will appear to remind you. When you clear the filter, (press F10 again) the message disappears. Page 19 When you set a filter condition, everything you do conforms to the filter. This includes: - Printing labels (see Labels discussion above for more information) - Printing hard copy lists (Services Menu - option E) - Going to next record - Going to previous record - Using the main menu View option - Counting records with the F8 feature - Copy records to an ASCII file or a floppy disk Remember, to turn the filter off, just press F10 again. NOTES FOR CONVERTING FROM EARLIER VERSIONS If you are upgrading from an earlier version of Label Master, you can append those records into Label Master 5.1 by using option G on the Services menu. Select option G, then the dBase sub-option, and when prompted for the name of the file to append enter the name of the records database for the earlier version of Label Master. The records database in version 4 is called NAMEFILE.DBF, and in version 3 is called RECORDS.DBF. If your version 4 is located in a directory called LM4, you would enter the following for the file to append: C:\LM4\NAMEFILE.DBF If your version 3 is located in a directory called LM, you would enter the following for the file to append: C:\LM\RECORDS.DBF Page 20 APPENDIX A - REPORT WRITER The Report Writer menu displays 12 command options down the left side, a column which gives the column number, and five columns which show the report specifications. The command options are: Load REPORT: Select this option for a list of previously defined and saved reports. Highlight the report you want, press Enter, and the all the specifications for the selected report will be loaded into the Report Writer. Create REPORT: Select this option to create a new report. When you select this option, you will be asked to name the report. After naming the report, you must select Edit REPORT to define the new report. Save REPORT: Select this option to save your report specifications. Edit REPORT: Select this option if you want to define a new report you have just Created, or change a report you have just Loaded. When defining a new report you have just Created, the lite-bar will be over column 1 of Column Contents. Press Enter to display a list of database fields. Place the lite-bar over the field you want to use in column 1 and press Enter. The name of the field you have selected will appear in the Column Contents column. Whether you are specifying the second column for a new report, or editing an existing report you have Loaded, the editing procedure is the same. Use the arrow keys to move the lite-bar to the Column Contents, Column Title, Width, Pict, and Total columns. Use the ENTER key to change the contents of a column. Use the INSERT key to add a new column. Use the DELETE key to delete a column. Use the ESCAPE key when finished editing. Page 21 To Add: To add a new column to the report, place the lite-bar over the Column Contents column where you want to insert the new column, and press Enter. Select the desired field from the list of fields which will be displayed. You will then be asked to select one of two choices: (1) Use value contained in database field: <field name>, or (2) Build extended expression from field: <field name>. Normally, you will want to select the first choice. In some cases, however, you may want the column contents to contain some modification of the field value selected. If so, select the second choice, and the Report Writer's Expression Builder will appear. See Appendix C for more information on using the Expression Builder. To Change: To change the contents of any of the five report specification columns, use the arrow keys to place the lite- bar over the item you want to change, and press Enter. If you are changing an item in the Column Contents column, you will be given two choices: (1) Pick New Value for this column, and (2) Extend with Expression Builder. If you select the first choice, you will be presented with the same choices as discussed above when adding a new column. If you select the second choice, you will be presented with the Expression Builder. If you are changing an item in the Column Title column, you will first be asked to specify the column width, and will then be asked for the new title. The Column Title column initially contains the name of the field you have selected. The Width column shows how wide the column is. If you want to change the width of a column, select this item and enter a new column width. The default is the width of the field. Important note: You will probably want to increase the default column size for numeric fields if you are totaling the column. If you don't, the column may not be wide enough to display the totaled values. Page 22 The Pict column lets you specify a picture, or mask, for numeric fields. If you edit a numeric field's picture, you will see the following: Picture: 9999999.99 9 A number . Position of the decimal point. , Inserts a comma * Inserts asterisks for leading blanks $ Inserts $ signs for leading blanks @( Encloses negatives in parentheses. @B Left justifies numbers @C Displays CR after a positive number @X Displays DB after a negative number @Z Displays spaces instead of zeros if =0 The 9, period, comma, etc. are referred to as template symbols. Examples may help. If you wish the numeric field to display its numbers with commas inserted at the proper places, you would enter 999,999,999.99 in the picture clause. 77654.33 would be displayed as 77,654.33. 100022345 would be displayed as 100,022,345.00. Template symbols may be combined in the picture clause. For example, enter @( 999,999.99 in the picture clause to display negative comma-formatted numbers in parenthesis. Note the space between the @( template symbol and the 999,999.99 template symbol. Finally, you may edit the Total column if you want the Report Writer to total your numeric field columns. Delete Report: Select this option to delete previously saved reports. Headers/Footers: Select this option to enter page titles and/or page footers. Filtering: Select this option to set a filter, i.e., specify the criteria which records have to meet in order to be included in the report. See Appendix B for a full discussion of how to specify a filter condition using the Query Builder. Page 23 Grouping Order: This option is only available if the database has an active index. You can find out if you have an active index by choosing Grouping Order from the command list, and then selecting View current sort selection. If there is no active index, the report writer will tell you. You may use this option to have the report writer group your data into major and secondary groups. A group change is a point where a change takes place in one of the keys in an indexed database. Report subtotals will be printed at a group change. If your database has one or more active indexes, the report writer will present a menu of index choices. Pick the index you want to use for the report. Next, the report writer will ask you if you want to select a major group from the index key. If you answer Yes, the report writer will present a menu of major group choices based on the index you have chosen to use. For example, if your index is based on the expression LNAME + FNAME, the menu will show two choices: LNAME LNAME+FNAME If you select the full expression (LNAME+FNAME), the report writer will not ask you if you want to use a secondary group. If you select LNAME, the report writer will ask you if you want to select a secondary group from the index key. If you answer Yes, the report writer will present a menu of choices based on the unselected portion of the index expression. In the example we are using, the menu would consist of the single choice FNAME. If this seems confusing, don't worry. Experiment with it a little by producing sample reports, and you will quickly see how it works. Page 24 Other Options: Select this option to customize the look of your report. There are five categories within this option: Page Dimensions: Use the choices in this category to set the desired page length, page width, top margin, and left margin. Group Headers and Totals: Use the choices in this category to give the major or minor groups, if any, a title. The default titles are Major Group: and Minor Group:. You can also select any underlining characters you may want to use for the group headers and totals. Eject (new page) Options: Use the choices in this category to specify how you want the report writer to eject pages. Separator Characters: Use the choices in this category to specify separator lines and characters for titles, individual detail lines, columns, etc. Miscellaneous Options: Use the choices in this category to specify whether you want to include a standard two line header on each page consisting of the page #, date, and time. You can also specify whether you want a full or summary report. You would use a summary report primarily for numeric reports where the major group totals were all you were interested in. The printer setup and exit codes allow you to send printer control codes to the printer at the beginning and end or the report. For example, if you are working with an Epson dot matrix printer, and want to print a report in condensed print, you would enter 15 as the setup code and 18 as the exit code. If you need to enter more than one code, separate each code with a comma. If you are working with a laser jet printer and want to print your report in landscape mode, you would enter 27,38,108,49,79 for the setup code, and 27,69 for the exit code. The examples given above will work for most dot matrix and laser jet printers. However, printer control codes can vary from printer to printer. See your printer manual for the control codes used by your printer. If you prefer, you can just leave the printer setup and exit codes blank. This is ok. Leaving them blank means that the printer will print in whatever mode the printer is currently set for. Page 25 Print Report: Select this option to send the report to the printer or to a disk file. We suggest using the disk file option until you are sure you have the report just the way you want it, since the disk file option displays the report on the screen while also writing to the disk. You can see right away whether the report looks the way you want it to. You can suspend or quit report production by pressing the Esc key at any time. If you tell the report writer to prepare a disk file, you will be prompted for a file name. Report Status: Select this option to see a summary of the total configuration being used by the report writer. Page 26 APPENDIX B - QUERY BUILDER The query builder allows you to define a condition which a record must meet in order for the record to be used by your application. When you Quit the query builder with a query active, your application will have access to only those records which meet the query condition. Think of the query condition as a filter. Records that do not meet the query condition are temporarily filtered out. The other records in your database are still there, but they are temporarily hidden. You can turn the query (filter) off by selecting Zap from the query builder menu. All your records are now available to your application. When you select the query builder, you will be presented with the following menu: Build a new Query Add to current query Count matching records Zap (remove) existing Query Save current Query to disk Restore Query from disk Delete stored queries What is current Query Edit current Query View records matching Query Quit Build a New Query: When you select this option, you will be presented with a list of the fields in the database you are working with. Here is an example: Database Field List < Deleted? > LNAME FNAME TITLE ORG STREET CITY STATE ZIP Page 27 Place the lite bar over the field you want, and press Enter to select the field. If you select the Deleted? option, you will be prompted to answer T (True/Yes), or F (False/No). T (True/Yes) means you want to include 'deleted' records in your query. If you answer F (False/NO), this means you want to exclude 'deleted' records from the query condition. A 'deleted' record is one which has been marked for deletion but has not yet been purged, or packed, from the database. In most cases, you will ignore this option. When you select a field, you will be asked if you wish to further define the field with the Expression Builder. The default answer in No. In most cases, this is what you will want. If you have some particular need to further refine the selection of data in the field you have chosen, answer Yes, and you will be presented with the Expression Builder. See Appendix C for details on the Expression Builder. If you have selected a character type field, the query builder will display a menu of choices, as follows: = (EXACTLY EQUAL TO) <> (NOT EQUAL TO) < (LESS THAN) > (GREATER THAN) <= (LESS THAN OR EQUAL TO) >= (GREATER OR EQUAL TO) $ (CONTAINS) !$ (DOES NOT CONTAIN) ?* (WILDCARD MATCH) S (IS SIMILAR TO) B (BEGINS WITH) E (ENDS WITH) Hint: Use the $ (CONTAINS) option to have Label Master 5.1 find records containing a string of characters no matter where it may be in the selected field. You can also use this option to find records containing multiple character strings in a field. For example, enter NY;CA;VA to find records containing NY, CA, or VA, no matter where they are in the selected field. Page 28 If you have selected a numeric type field, the query builder will display a menu of choices, as follows: = (EXACTLY EQUAL TO) <> (NOT EQUAL TO) < (LESS THAN) > (GREATER THAN) <= (LESS THAN OR EQUAL TO) >= (GREATER THAN OR EQUAL TO) Select the appropriate option, and the query builder will prompt you as necessary to complete your specification for the field you have selected. The query builder will then present the following menu of choices: DONE AND OR AND NOT OR NOT For many simple queries, you can select DONE. When first learning and experimenting with the query builder, you will probably want to select DONE and use the 'View records matching query' option to see the results of your query specification. If you wish to include other field specifications in the query expression, you can select one of the other options, as appropriate, and repeat the same procedure as above. An example may help. Let's say your query expression at this point is something like LASTNAME = "SMITH", and you wanted to work with only those SMITH's who live in California. Assuming your database contains a two character STATE field, you would: 1. select AND instead of DONE. 2. select STATE from the field list. 3. select EXACTLY EQUAL TO or CONTAINS (CONTAINS is often better) 4. enter CA for the state name. 5. select DONE. Your query expression now contains the appropriate references to both fields. Page 29 When you have created your query expression, Query Active will flash on the screen. You can now select another option from the query builder menu. If you Quit the query builder, your application will filter your records so that only those records meeting the query (filter) condition will be used. Add to Current Query: Select this option to add more specifications to your query expression. Count matching records: Select this option to have the query builder count the number of database records that meet the query condition you have specified. Zap (remove) existing query: Select this option to remove the existing query condition. This restores access to all the database records. Save current query to disk: Select this option to save the current query condition so you can use it later without having to redefine it. When you select this option, you will be prompted for a description of the query condition. Enter any description you want. Restore query from disk: Select this option to restore a previously saved query condition. Delete stored queries: Select this option to have the query builder display a list of stored queries. Select the one you want to delete and the query builder will remove it from the query file. What is current query: Select this option to have the query builder display the current query. Edit current query: Select this option if you want to manually edit the current query condition. Unless you are an experienced database programmer, you will probably not want to do this. View records matching query: Select this option to view the records which match the query condition you have specified. Quit: Select this option to quit the query builder and return to your application. The query builder can seem daunting at first. We suggest you simply experiment with it, building simple query conditions to get the feel of it. As you become more comfortable with how it works, try more complex queries. Remember to save queries which you may use again. This will save you the trouble of redefining them. Page 30 APPENDIX C - EXPRESSION BUILDER The Expression Builder allows you to further define the field of data you want to use. It presents you with a menu of choices appropriate to the type of field you have selected, i.e., character, numeric, date, logical, or memo field. Here are the choices if the field type is character: E X P R E S I O N B U I L D E R QUIT and return current expression TEST against database (WYSIWYG) UNDO last change HELP with expression builder EXTRACT subset or rearrange JUSTIFY left right centered CASE uppercase lowercase proper MOVE spaces to end of string ADD or imbed characters SUBSTITUTE one value for another DIFFERENT change to date or numeric QUIT: Select this option to leave the expression builder. TEST: Select this option to test your expression against the current database. UNDO: Select this option to undo your most recent change while using the expression builder. HELP: Select this option for brief help on using the expression builder. EXTRACT: Select this option if you wish to work with only those records that contain a desired portion of the data in the character field. For example, assume the character field you have selected contains a ten character code, and you want to work with only those codes that contain A99 in the first three spaces. You could select EXTRACT, then Left 3 characters on the next screen. The query expression would become LEFT(ITEM,3). After Quitting to the next screen, you would specify EXACTLY EQUAL TO, and then A99. If you then Viewed records matching the Query, you would see only records which contained A99 in the first three spaces of the item code field. Page 31 When you return to the main menu, the query expression will be displayed in the Status box at the bottom of the screen to remind you that the only records that are active are those which meet the query expression. You can toggle the filter (query expression) off by selecting Filter again from the main menu when you are finished working with the A99 records. JUSTIFY: Select this option if you wish the right justified, left justified, or centered field data to match some value you are going to specify. An example of a situation in which you might use this capability would be where you suspect blank spaces might have been entered in the field, e.g., " A99" instead of "A99". By specifying left justified here, and specifying EXACTLY EQUAL TO A99 at the next screen, you will get all the A99 records, even those where blanks might have been entered by mistake at the beginning of the field data. CASE: Select this option if you wish the upper-cased, lower-cased, or properized (first letter capitalized) field data to match some value you are going to specify in the next step. MOVE: Select this option if you want to move all the blank spaces in a field's contents to either the beginning or the end of the field data. "A99 123" would be treated either as " A99123" or "A99123 ", depending on which option you select. You could then compare the result of that expression to some value you will specify in the next step. ADD: Select this option if you wish to add or imbed particular characters in the query expression in order to compare that expression to some value you will specify in the next step. SUBSTITUTE: Select this option if you want to have the filter substitute one string of characters for another string so that appropriate matching can take place against some value you will specify in the next step. DIFFERENT: Select this option if you wish to have the filter convert characters to numeric or date format so that appropriate matching can take place against some value you will specify in the next step. Other appropriate options for expression building are presented when you select a numeric, date, logical, or memo field. The basic idea is that the expression builder allows you to further define the field of data you want to use. In the great majority of cases, you will not need to use the Expression Builder, but it is available as a tool which can be used if needed. Page 32 APPENDIX D - ZIP-PLUS-4 SERVICE This Label Master 5.1 feature allows you to create floppy disks of Label Master 5.1 records which you can send to the U.S. Postal Service where they will convert your 5 digit zip codes into 9 digit zip codes, and also provide carrier route numbers. The USPS will also correct any of your incorrect zip codes, including blank zip codes. This feature can save you quite a bit of money since you will pay less for mailings using 9 digit zip codes and carrier routes. To take advantage of this feature, you must obtain a copy of the USPS form entitled Diskette Processing Request Form - ZIP+4 Coding, from any U.S. Post Office. When filling out this form, include this information: Record Length: 90 Input File Name: DISK1.RKS (if you have a lot of records, Label Master 5.1 will automatically create and name the additional files as DISK2.RKS, DISK3.RKS, etc. INPUT FIELDS: Field Length Beginning Position Personal Name: 15 1 Secondary Address: (leave blank) Delivery Address: 30 16 City: 28 46 State: 2 74 Zip Code: 5 76 OUTPUT FIELDS: Field Length Beginning Position Carrier Route ID: 4 81 ZIP+4 code: (leave blank) Add-on Code: 4 85 State (Abbrev.): (leave blank) Footnote Flags: (leave blank) Record Type: (leave blank) For each INPUT records disk Label Master 5.1 creates, you will have to supply a blank formatted OUTPUT disk to accompany it. The Postal Service uses the OUTPUT disk to record the updated file. Both will be returned to you by the Postal Service. Your local Post Office will give you the address of the diskette processing facility nearest you. Alternatively, you can mail your diskettes to the national processing facility listed on the diskette processing form. Page 33 When you select the Zip-Plus-4 feature from the Services menu, you will be given two options, to produce the INPUT disk which goes to the USPS, and to process the OUTPUT disk from the USPS. Select the INPUT disk option to produce disk(s) to go to the USPS. Select the OUTPUT disk option when you have received the updated disk(s) from the USPS. Some things to note: 1. When Label Master 5.1 prepares the INPUT disk, it places on the disk only those records which do not already have a nine digit zip code or a carrier route number. This means, for example, that if you have added 100 five-zip records since you last updated your records with the zip-plus-4 service, Label Master 5.1 is smart enough to place on the INPUT disk only the 100 new records. 2. Not all the records sent to the USPS will come back with nine digit zip codes and carrier route codes. For example, a record may contain an incorrect address, which the USPS computer cannot match to a zip-plus 4 code. If the final four digits are not added to a zip code, you should check the address to make sure it is correct. Perhaps it should read 101 Maple Street instead of 101 Maple Road. 3. As a precaution, you should always back up your records before updating your records with the Postal Service OUTPUT disk. If the Postal Service has made any kind of mistake, and it sometimes does, you will need to restore your original records from your back up disk(s) because your zip codes may be all mixed up. Page 34 IMPORTANT NOTE WE ASSUME NO RESPONSIBILITY FOR LOSS OF DATA. Please make regular backup copies of your records to protect against accidental erasures or system malfunction. All hard disks will fail eventually. The only question is when. Your records are in the files called LM5.DBF and LM5.DBT. These two files MUST be backed up at the same time. In addition to the DOS backup.com and restore.com programs which come free with each copy of DOS, there are several commercial programs available at your local software store for saving and restoring copies of your records. These include: -Peter Norton Backup -Fastback Plus -PC Tools Delux Should you ever need to restore backed-up files, please reindex your records (Services Menu) after restoring. In addition to backing up your records onto disks or tape, we also suggest you use Label Master's hard copy report feature (Services -E) to periodically print a hard copy of your records and file it away. If a worst case scenario, you can always re-type your records from this printout. Page 35 TECHNICAL SUPPORT We will be glad to help with any problems you may have. You may contact us for technical support by: -Compuserve E-Mail at 72357,2034 - 24 hours a day. -FAX at 703-534-1726 - 24 hours a day. -Voice at 703-534-1726. -Answering machine at 703-534-1726 - 24 hours a day. -Mail at: RKS Software, Inc. 3820 N. Dittmar Road Arlington, VA 22207-4565 Page 36 ASSOCIATION OF SHAREWARE PROFESSIONALS Robert K. Summers is a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or problem with an ASP member, but does not provide technical support for members' products. Please write to the ASP Ombudsman at 545 Grover Road, Muskegon, MI 49442 or send a Compuserve message via Compuserve Mail to ASP Ombudsman 70007,3536. Page 37 INDEX ASCII. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Backup copies. . . . . . . . . . . . . . . . . . . . . . . . . 34 Bar Codes. . . . . . . . . . . . . . . . . . . . . . . .9, 10, 18 Blank lines. . . . . . . . . . . . . . . . . . . . . . . . . . .9 Bulk mail. . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Carrier Route. . . . . . . . . . . . . . . . . . 5, 9, 10, 18, 32 Code your records. . . . . . . . . . . . . . . . . . . . . . . .7 CONFIG.SYS . . . . . . . . . . . . . . . . . . . . . . . . . . .6 DBase records. . . . . . . . . . . . . . . . . . . . . . . . . 15 Delete a record. . . . . . . . . . . . . . . . . . . . . . . . .8 Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Duplicate records. . . . . . . . . . . . . . . . . . . . . . . 14 Emulation mode . . . . . . . . . . . . . . . . . . . . . . . . 11 Envelope . . . . . . . . . . . . . . . . . . . . . . . . . 13, 18 Esc key. . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 18, 26 Floppy disk. . . . . . . . . . . . . . . . . . . . . . . . . . 11 Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Label width. . . . . . . . . . . . . . . . . . . . . . . . . . .9 Labels across. . . . . . . . . . . . . . . . . . . . . . . . . .9 Laser jet labels . . . . . . . . . . . . . . . . . . . . . . . 10 Left margin. . . . . . . . . . . . . . . . . . . . . . . . . . .9 Memo field . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Monochrome . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Multiple mailing labels. . . . . . . . . . . . . . . . . . . . 18 New directory. . . . . . . . . . . . . . . . . . . . . . . . . 12 Query builder. . . . . . . . . . . . . . . . . . . . . . . . . 26 Query condition. . . . . . . . . . . . . . . . . . . . . . . . 18 Quick Query. . . . . . . . . . . . . . . . . . . . . . . . . . 18 Register . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 4 Registered owners. . . . . . . . . . . . . . . . . . . . . . 3, 4 Replace any text . . . . . . . . . . . . . . . . . . . . . . . 15 Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Separate mailing list. . . . . . . . . . . . . . . . . . . . . 11 Super Query. . . . . . . . . . . . . . . . . . . . . . . . . . 18 Technical support. . . . . . . . . . . . . . . . . . . . . . . 35 Temporary first line . . . . . . . . . . . . . . . . . . . . . 10 WordPerfect. . . . . . . . . . . . . . . . . . . . . . . . . . 14 Page 38 LABEL MASTER REGISTRATION FORM My $39 registration fee is enclosed. I understand that this entitles me to immediately receive: -a free registered copy of the most recent version of Label Master. -technical support as described in this User Manual. -discounts on future upgrades of Label Master. Send: ___ 5 1/4 inch disk __ 3 1/2 inch disk TO: FROM: RKS Software, Inc. Name: 3820 N. Dittmar Rd. Arlington VA 22207-4565 (Title): (Company): Address: Today's date: ___________ City,State: Zip Code: Phone Number: