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- What is Shareware?
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- What is the ASP?
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- ┌─────┴───┐ │ (R)
- ──│ │o │──────────────────
- │ ┌─────┴╨──┐ │ Association of
- │ │ │─┘ Shareware
- └───│ o │ Professionals
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- └────╨────┘ MEMBER
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- Some Definitions:
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-
- You've probably heard the terms "public domain", "freeware",
- "shareware", and others like them. Your favorite BBS or disk vendor
- probably has many programs described by one or more of these words.
- There's a lot of confusion about and between these terms, but they
- actually have specific meanings and implications. Once you understand
- them, you will have a much easier time navigating the maze of programs
- available to you, and understanding what your obligations are, or
- aren't, with each type of program.
-
- Let's start with some basic definitions.
-
- "Public domain" has a very specific legal meaning. It means that the
- creator of a work (in this case, a piece of software), who had legal
- ownership of that work, has given up ownership and dedicated the work
- "to the public domain". Once something is in the public domain,
- anyone can use it in any way they choose, and the author has no
- control over the use and cannot demand payment for it.
-
- If you find a program which the author has explicitly put into the
- public domain, you are free to use it however you see fit without
- paying for the right to use it. But use care - due to the confusion
- over the meaning of the words, programs are often described by others
- as being "public domain" when, in fact, they are shareware or free,
- copyrighted software. To be sure a program is public domain, you
- should look for an explicit statement from the author to that effect.
-
- "Copyrighted" is the opposite of public domain. A copyrighted program
- is one where the author has asserted his or her legal right to control
- the program's use and distribution by placing the legally required
- copyright notices in the program and documentation. The law gives
- copyright owners broad rights to restrict how their work is distri-
- buted, and provides for penalties for those who violate these restric-
- tions. When you find a program which is copyrighted, you must use it
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- Korenthal Associates, Inc. SHR-WARE.DOC
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- in accordance with the copyright owner's restrictions on distribution
- and payment. Usually, these are clearly stated in the program docu-
- mentation.
-
- Maintaining a copyright does not necessarily imply charging a fee, so
- it is perfectly possible and legal to have copyrighted programs which
- are distributed free of charge. The fact that a program is free,
- however, does not mean it is in the public domain - though this is a
- common confusion.
-
- "Shareware" is copyrighted software which is distributed by authors
- through bulletin boards, on-line services, disk vendors, and copies
- passed among friends. It is commercial software which you are allowed
- to try out before you pay for it. This makes shareware the ultimate
- in money back guarantees.
-
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- The Shareware Concept:
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-
- Most money back guarantees work like this: you pay for the product and
- then have some period of time to try it out and see whether or not you
- like it. If you don't like it, or find it doesn't do what you need,
- you return it (undamaged) and at some point - which might take months
- - you get your money back. Some software companies won't even let you
- try their product! In order to qualify for a refund, the diskette
- envelope must have an unbroken seal. With these "licensing" agree-
- ments, you only qualify for your money back if you haven't tried the
- product. How absurd!
-
- Shareware is very different. With shareware, you get to try it for a
- limited time, without spending a penny. You are able to try it on
- your own system(s), and in your own special work environment. If you
- decide not to continue using it, you throw it away and forget all
- about it. No paperwork, phone calls, or correspondence to waste your
- valuable time. If you do continue using it, then - and only then - do
- you pay for it.
-
- Shareware is a distribution method, NOT a type of software. Shareware
- is produced by accomplished programmers, just like retail software.
- There is good shareware and bad shareware, just as there is good and
- bad retail software. The primary difference between shareware and
- retail software is that with shareware you know if it's good or bad
- BEFORE you pay for it.
-
- As a software user, you benefit because you get to try the software
- and determine whether it meets your needs before you pay for it, and
- authors benefit because they are able to get their products into your
- hands without the hundreds of thousands of dollars in expenses it
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- Korenthal Associates, Inc. SHR-WARE.DOC
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- takes to launch a traditional retail software product. There are many
- programs on the market today which would never have become available
- without the shareware marketing method.
-
- The shareware system and the continued availability of quality share-
- ware products depend on your willingness to register and pay for the
- shareware you use. It's the registration fees you pay that allow us
- to support and continue to develop our products.
-
- Please show your support for shareware by registering those programs
- you actually use and by passing them on to others.
-
- Shareware is kept alive by YOUR support!
-
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- The Virus Problem:
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-
- We've all heard the horror stories about computer viruses.
- Unfortunately, we have also heard lots of conflicting statistics and
- opinions. When it comes to the virus problem, there is a lot of
- confusion among users and even developers.
-
- The sad truth is that some unscrupulous publishers of anti-virus
- products are using half-truths, over-dramatizations, and outright
- fabrication to promote sales of their products. They delight in
- manipulating statistics to support their marketing efforts. While not
- illegal, these snake-oil tactics are certainly not ethical.
-
- To make matters worse, the media has frequently promoted the misinfor-
- mation promulgated by these unscrupulous individuals rather than the
- straight facts. While the misinformation may be more interesting than
- the actual facts, the media is not doing the computer industry any
- favors by spreading inaccurate information. To be fair, many news-
- papers, magazines, and news networks are beginning to realize which
- "virus experts" are reliable and which "experts" say whatever is in
- their own best interest.
-
- One of the most interesting myths that has been promulgated by these
- snake-oil salesmen is that BBS's (bulletin board systems) and share-
- ware programs are a major source of virus infections. Some corpora-
- tions are now afraid of shareware and BBS activity because of this
- misinformation.
-
- In the October 11, 1988 issue of PC Magazine, publisher Bill
- Machrone's editorial was entitled "Shareware or Scareware?". In his
- article, Bill Machrone points out, "The truth is that all major
- viruses to date were transmitted by commercial [retail] packages and
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- Korenthal Associates, Inc. SHR-WARE.DOC
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- private mail systems." That sounds a little different than the claims
- being made by less knowledgeable journalists!
-
- Let's consider for a moment, the distribution differences between
- retail software and shareware. Company XYZ releases a new version of
- its retail software product. At the same time that company XYZ ships
- tens of thousands of copies to its retail distribution channels, it
- also ships 30,000 updates to loyal users. Most of those loyal users
- will receive the update within a few days of each other. This can be
- a big problem if the update happened to be infected with a virus.
-
- "Not likely", you say? It has already happened! Several times!
- There have been seventeen (17) major incidents of virus and trojan
- horse problems in retail software. Some of these incidents affected
- tens of thousands of users.
-
- What about shareware? To date, there has been one case of a shareware
- author shipping an infected product. The virus was detected by the
- disk vendors and the problem was corrected immediately. No users were
- infected.
-
- "But it makes sense that programs which are passed around have a
- greater chance of virus infections, doesn't it?" Think about it. Who
- has the most to lose if viruses were spread by BBS's and shareware
- programs? The BBS operators, shareware disk vendors and the shareware
- authors, of course. Because of this, reputable BBS operators, disk
- vendors and shareware authors are very careful with the programs they
- handle.
-
- Think about it. Hundreds (even thousands) of BBS operators and disk
- vendors are carefully examining the programs they receive and distri-
- bute. Their business depends on it. This means that any given
- shareware program can go through hundreds, even thousands of check-
- points where the program is carefully examined. If a problem is found
- the word spreads incredibly fast. News travels in the BBS community
- even faster than the proverbial small town gossip. Programs have
- disappeared almost overnight as a result of this highly efficient
- communication network.
-
- If a shareware program has been around for a few months, it has been
- checked for viruses and trojan horses many more times than any retail
- software could hope to be checked. Retail distributors don't check
- the disks they sell. Even if the publisher checks their masters for
- viruses, and few do, that is still far less than the scrutiny to which
- shareware programs are subjected.
-
- Bill Machrone's article in PC Magazine goes on to say, "It's time to
- recognize that there's nothing to fear in shareware. As a distribu-
- tion medium, it saves you money and helps you try out new genres of
- software with minimum risk."
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- Shareware and the ASP Page 4 of 7
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- Korenthal Associates, Inc. SHR-WARE.DOC
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- Does this mean that we should all start buying shareware instead of
- retail software? Not at all (though few shareware authors would
- object). Let's face it, more data has been lost to power failures,
- spilled cups of coffee, and plain old human error than all viruses,
- trojan horses, and worms combined! Accurate information and common
- sense (regular backups) are the best defenses against lost data.
-
- Sure, the virus problem is real. Viruses exist. But shunning
- shareware is not the answer. Shareware and BBS's are, quite simply,
- NOT a major source of virus infections!
-
- Don't let fear stop you from saving money on software. Don't let
- fear prevent you from trying some of the best software available.
- Shareware is an important market for software. Take advantage of it.
- You'll be glad you did!
-
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- ─────────────────────────────────────────────────
- The Association of Shareware Professionals (ASP):
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- In the early days of shareware, there were no real standards. Inde-
- pendent authors had no efficient way to learn from each other, or to
- work together to improve the overall image of shareware. There was no
- system in place to ensure that users were treated fairly and profes-
- sionally. There was no way for users to find an address for an author
- who had moved. In short, the shareware community was disorganized and
- each author did things the way he or she thought was best. It was
- clear that if shareware was ever to become a viable and respected
- marketing alternative, there had to be some standardization. There
- had to be some guidelines to best serve the users.
-
- In 1987 a handful of shareware authors founded the Association of
- Shareware Professionals (ASP). In forming this industry association,
- these shareware authors had several primary goals in mind, including:
-
- o To inform users about shareware programs, and about shareware as
- a method of distributing and marketing software.
-
- o To foster a high degree of professionalism among shareware
- authors by setting programming, marketing, and support standards
- for ASP members to follow.
-
- o To encourage broader distribution of shareware through user
- groups and disk dealers who agree to identify and explain the
- nature of shareware.
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- o To assist members in marketing their software.
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- Korenthal Associates, Inc. SHR-WARE.DOC
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- o To provide a forum through which ASP members may communicate,
- share ideas, and learn from each other.
-
- The newly formed Association of Shareware Professionals worked
- together to draft a code of ethics for all present and future members.
- This code of ethics included several requirements that soon became
- very popular among users (customers), including:
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- o A member's program (evaluation version) could not be limited
- (crippled) in any way. In the true spirit of Try-Before-You-Buy,
- users must be able to evaluate all the features in a program
- before paying the registration fee.
-
- o Members must respond to every registration. At the very least
- they must send a receipt for the payment.
-
- o Members must provide technical support for their products for at
- least 90 days from the date of registration.
-
- A new system was put in place to help ensure that users were treated
- fairly and professionally. If a user was unable to resolve a problem
- with a member author then the user could contact the ASP Ombudsman
- with their complaint. The Ombudsman would then try to help resolve
- the dispute. For more complete details regarding the Ombudsman,
- please refer to the "ASP Ombudsman Statement" below.
-
- As of March, 1991, the ASP had about 300 author members and almost 200
- vendor members, with new members joining every week.
-
- For additional information about the ASP, please contact:
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- ASP Executive Director
- 545 Grover Road
- Muskegon, MI 49442-9427
- U.S.A.
-
- or send a CompuServe message via CompuServe MAIL to ASP Executive
- Director 72050,1433. You may also FAX your request to the ASP
- Executive Director at 616-788-2765.
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- Contacting ASP Members Via CompuServe:
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- There is an easy and convenient way to speak directly to many ASP
- Members (both authors and vendors). Visit the Shareware forum on
- CompuServe. Simply type "GO Shareware" - or "GO SHARE" - from any
- CompuServe "!" prompt.
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- Shareware and the ASP Page 6 of 7
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- Korenthal Associates, Inc. SHR-WARE.DOC
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- Here you will be able to talk to the authors of your favorite
- shareware programs, learn about other programs, ask questions, make
- suggestions, and much more. We'd love to meet you online - please
- come visit us today!
-
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- ASP Ombudsman Statement:
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- This program is produced by a member of the Association of Shareware
- Professionals (ASP). ASP wants to make sure that the shareware
- principle works for you. If you are unable to resolve a shareware-
- related problem with an ASP member by contacting the member directly,
- ASP may be able to help. The ASP Ombudsman can help you resolve a
- dispute or problem with an ASP member, but does not provide technical
- support for members' products.
-
- Please write to the ASP Ombudsman at:
-
- ASP Ombudsman
- 545 Grover Road
- Muskegon, MI 49442-9427
- U.S.A.
-
- or send a CompuServe message via CompuServe MAIL to ASP Ombudsman
- [70007,3536].
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