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- W H A T I S T H E A S P ?
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- _______
- ____|__ | (R)
- --| | |-------------------
- | ____|__ | Association of
- | | |_| Shareware
- |__| o | Professionals
- -----| | |---------------------
- |___|___| MEMBER
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-
-
- The Shareware Concept:
- ~~~~~~~~~~~~~~~~~~~~~~
- Most money back guarantees work like this: You pay for the
- product and then have some period of time to try it out and see
- whether or not you like it. If you don't like it or find that it
- doesn't do what you need, you return it (undamaged) and at some
- point - which might take months - you get your money back. Some
- software companies won't even let you try their product! In
- order to qualify for a refund, the diskette envelope must have an
- unbroken seal. With these "licensing" agreements, you only
-
- qualify for your money back if you haven't tried the product.
- How absurd!
-
- Shareware is very different. With shareware you get to use it
- for a limited time, without spending a penny. You are able to
- use the software on your own system(s), in your own special work
- environment, with no sales people looking over your shoulder. If
- you decide not to continue using it, you throw it away and forget
- all about it. No paperwork, phone calls, or correspondence to
- waste your valuable time. If you do continue using it, then -
- and only then - do you pay for it.
-
- Shareware is a distribution method, NOT a type of software.
- Shareware is produced by accomplished programmers, just like
- retail software. There is good and bad shareware, just as there
- is good and bad retail software. The primary difference between
- shareware and retail software is that with shareware you know if
- it's good or bad BEFORE you pay for it.
-
- As a software user, you benefit because you get to use the
- software to determine whether it meets your needs before you pay
- for it, and authors benefit because they are able to get their
- products into your hands without the hundreds of thousands of
- dollars in expenses it takes to launch a traditional retail
- software product. There are many programs on the market today
- which would never have become available without the shareware
- marketing method.
-
- The shareware system and the continued availability of quality
- shareware products depend on your willingness to register and pay
- for the shareware you use. It's the registration fees you pay
- which allow us to support and continue to develop our products.
-
- Please show your support for shareware by registering those
- programs you actually use and by passing them on to others.
-
-
- -
-
-
-
- Shareware is kept alive by YOUR support!
-
- The Virus Problem:
- ~~~~~~~~~~~~~~~~~~
- We've all heard the horror stories about computer viruses.
- Unfortunately, we have also heard lots of conflicting statistics
- and opinions. When it comes to the virus problem there is a lot
- of confusion among users and even developers.
-
- The sad truth is that some unscrupulous publishers of anti-virus
- products are using half-truths, overdramatizations, and outright
- fabrication to promote sales of their products. They delight in
- manipulating statistics to support their marketing efforts.
- While not illegal, these snake-oil tactics are certainly not
- ethical.
-
- To make matters worse, the media has frequently promoted the
- misinformation promulgated by these unscrupulous individuals
- rather than the straight facts. While the misinformation may be
- more interesting than the actual facts, the media is not doing
- the computer industry any favors by spreading inaccurate
- information. To be fair, many newspapers, magazines, and news
- networks are beginning to realize which "virus experts" are
- reliable and which "experts" say whatever is in their own best
- interest.
-
- One of the most interesting myths that has been promulgated by
- these snake-oil salesmen is that BBSs (Bulletin Board Systems)
- and shareware programs are a major source of virus infections.
- Some corporations are now afraid of shareware and BBS activity
- because of this misinformation.
-
- In the October 11, 1988 issue of PC Magazine, publisher Bill
- Machrone's editorial was entitled "Shareware or Scareware?". In
- his article, Bill Machrone points out "The truth is that all
- major viruses to date were transmitted by commercial [retail]
- packages and private mail systems." That sounds a little
- different than the claims being made by less knowledgeable
- journalists.
-
- Let's consider for a moment, the distribution differences between
- retail software and shareware software. Company XYZ releases a
- new version of its retail software product. At the same time
- company XYZ ships tens of thousands of copies to its retail
- distribution channels, it also ships 30,000 updates to loyal
- users. Most of those loyal users will receive the update within
- a few days of each other. This can be a big problem if the
- update happened to be infected with a virus.
-
- "Not likely", you say? It has already happened! Several times!
- There have been seventeen (17) major incidents of virus and
- trojan horse problems in retail software. Some of these
- incidents affected tens of thousands of users.
-
- What about shareware? To date there has been one case of a
- shareware author shipping an infected product. The virus was
- detected by the disk vendors and the problem was corrected
- immediately. No users were infected.
-
-
-
-
- -
-
-
-
- "But it makes sense that programs which are passed around have a
- greater chance of virus infections, doesn't it?" Think about it.
- Who has the most to lose if viruses were spread by BBSs and
- shareware programs? The BBS operators, shareware disk vendors
- and the shareware authors, of course. Because of this, reputable
- BBS operators, disk vendors and shareware authors are very
- careful with the programs they handle.
-
- Think about it. Hundreds (even thousands) of BBS operators and
- disk vendors are carefully examining the programs they receive
- and distribute. Their business depends on it. This means that
- any given shareware program can go through hundreds (even
- thousands) of checkpoints where the program is carefully
- examined. If a problem is found, word spreads incredibly fast.
- News travels "on the wires" even faster than the proverbial small
- town gossip. Programs have disappeared almost overnight as a
- result of this highly efficient communication network.
-
- If a shareware program has been around for a few months, it has
- been checked for virii and trojan horses many more times than any
- retail software could hope to be checked. Retail distributors
- don't check the disks they sell. Even if the publisher checks
- their masters for virii (few do), this is still far less than the
- scrutiny to which shareware programs are subjected.
-
- There's something else to consider. Most retail distributors
- have a return policy. What do they do with packages that are
- returned? They shrink-wrap them and resell them, of course. How
- can you be sure that you are the first person to purchase the
- package you just bought at your friendly neighborhood computer
- store? You can't. On the other hand, most shareware authors
- erase, reformat, and reduplicate the disks that are returned to
- them. Which do you think is safer?
-
- Bill Machrone's article in PC Magazine goes on to say "It's time
- to recognize that there's nothing to fear in shareware. As a
- distribution medium, it saves you money and helps you try out new
- genres of software with minimum risk."
-
- Does this mean that we should all start buying shareware instead
- of retail software? Not at all (although few shareware authors
- would object). Let's face it, more data has been lost to power
- failures and spilled cups of coffee than all virii, trojan
- horses, and worms combined! An even bigger threat is plain old
- human error, a mistake, a wrong key press, turning off the power
- while files are open, and so forth. Accurate information and
- common sense (regular backups) are the best defenses against lost
- data.
-
- Sure, the virus problem is real. Virii exist. But shunning
- shareware is not the answer. Shareware and BBSs are, quite
- simply, NOT a major source of virus infections. Some
- corporations have even banned shareware entirely because of fear
- of infections. This is not only unreasonable, it is also
- expensive. Think how much they could save in software costs if
- they would only try software before they buy it!
-
- Is there anything you can do to help protect yourself from virus
- infections? Absolutely! Fortunately, the best preventive
- measures are also the least expensive!
-
-
- -
-
-
-
- If you need informative, accurate and practical information,
- please read the treatise on "Computer Virus Myths" written by Rob
- Rosenberger and Ross M. Greenberg. This treatise is available as
- a text file on many BBSs and online services. It not only gives
- you the facts, it also provides the best overall strategy for
- protecting your computer system.
-
- Don't let fear stop you from saving money on software. Don't let
- fear prevent you from trying some of the best software available.
- Shareware is an important market for software. Take advantage of
- it. You'll be glad you did!
-
- The Association of Shareware Professionals (ASP):
- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- In the early days of shareware there were no real standards.
- Independent authors had no efficient way to learn from each other
- or to work together to improve the overall image of shareware.
- There was no system in place to ensure that users were treated
- fairly and professionally. There was no way for users to find an
- address for an author who had moved. In short, the shareware
- community was disorganized and each author did things the way he
- or she thought was best. It was clear that if shareware was ever
- to become a viable and respected marketing alternative, there had
- to be some standardization. There had to be some guidelines to
- best serve the users.
-
- In 1987 a handful of shareware authors founded the Association of
- Shareware Professionals (ASP). In forming this industry
- association, these shareware authors had several primary goals in
- mind, including:
-
- o To inform users about shareware programs and about
- shareware as a method of distributing and marketing
- software.
-
- o To foster a high degree of professionalism among shareware
- authors by setting programming, marketing, and support
- standards for ASP members to follow.
-
- o To encourage broader distribution of shareware through
- user groups and disk dealers who agree to identify and
- explain the nature of shareware.
-
- o To assist members in marketing their software.
-
- o To provide a forum through which ASP members may
- communicate, share ideas, and learn from each other.
-
- The newly formed Association of Shareware Professionals worked
- together to draft a code of ethics for all present and future
- members. This code of ethics included several requirements that
- soon became very popular among users (customers), including:
-
- o A member's program (evaluation version) could not be
- limited (crippled) in any way. In the true spirit of
- Try-Before-You-Buy, users must be able to evaluate all the
- features in a program before paying the registration fee.
-
- o Members must respond to every registration. At the very
- least they must send a receipt for the payment.
-
-
- -
-
-
-
- o Members must provide technical support for their products
- for at least 90 days from the date of registration.
-
- A new system was put in place to help ensure that users were
- treated fairly and professionally. If a user was unable to
- resolve a problem with a member author then the user could
- contact the ASP Ombudsman with their complaint. The Ombudsman
- would then try to help resolve the dispute. For more complete
- details regarding the Ombudsman, please refer to the "ASP
- Ombudsman Statement" below (page 8).
-
- As of March, 1991, the ASP had over 300 author members and almost
- 200 vendor members, with new members joining every week.
-
- Contacting ASP Members Via CompuServe:
- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- There is an easy and convenient way to speak directly to many ASP
- Members (both authors and vendors). Visit the shareware forum on
- CompuServe. Simply type "GO SHAREWARE", "GO SHARE", or "GO
- ASPFORUM" from any CompuServe ! prompt.
-
- Here you will be able to talk to the authors of your favorite
- shareware programs, learn about other programs, ask questions,
- make suggestions, and much more. We'd love to meet you online,
- please come visit us today!
-
- Author Address Changes:
- ~~~~~~~~~~~~~~~~~~~~~~~
- People move. Forwarding orders expire. What can you do?
-
- "I got a copy of a shareware program written by an ASP Member.
- I sent in the registration fee and the post office returned my
- letter saying that it was undeliverable. Now what do I do?"
-
- If the author has moved then chances are very good that you have
- an old version of the program. This is another situation that
- the ASP can help you to resolve. ASP Members are required to
- keep the ASP informed of address changes. If you need to obtain
- the current address for a member, simply write to the following
- address:
-
- ASP Executive Director
- 545 Grover Road
- Muskegon, MI 49442-9427
- U.S.A.
-
- or send a CompuServe message via CompuServe MAIL to ASP Executive
- Director 72050,1433. You may also FAX your request to the ASP
- Executive Director at 616-788-2765.
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