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- From: mpalmer@encore.com (Mike Palmer)
- Subject: Re: Gateway service problem
- Organization: Encore Computer Corporation
- Date: Fri, 22 Jan 1993 13:45:28 GMT
- Message-ID: <C19Cvt.DoF@encore.com>
- References: <C1248s.HE8@cdsmn.mn.org> <downs.62.727498154@helios.nevada.edu> <dhess.727501500@Xenon.Stanford.EDU> <1993Jan20.045248.2388@cs.uoregon.edu> <jcmorris.727537460@mwunix> <1jmjo8INN4qc@post.its.mcw.edu>
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- Lines: 28
-
- ttrusk@its.mcw.edu (Thomas Trusk) writes:
-
- >In article <jcmorris.727537460@mwunix> jcmorris@mwunix.mitre.org (Joe Morris) writes:
- >>akm@atlantix.cs.uoregon.edu (Anant Kartik Mithal) writes:
- >>
- >>>I thought that folks reading this thread should know that Infowrold
- >>>has a front page article that talks about Gateway's poor support. This
- >>>is in the current (1/18/93) issue.
- >>
- >> [details deleted]
- >>
- >>The _Wall_Street_Journal_ ran an article earlier this week (Monday or
- >>Tuesday; I'm not sure which) saying pretty much the same thing. The
- >>call volume figures quoted are amazing.
- >>
-
- >My most recent issue of PC Magazine reports a reader's survey
- >that ranks Gateway ABOVE average in all categories. This tells me 2 things.
-
- >Either:
-
- >1. the readers of PC mag have more technical common sense obviating the
- > need to call the bonehead 'support' people, or
-
- >2. PC Mag way, way, way, way, behind the times. Pretty sad for a journal published
- > twice a month.
-
- Thens there's #3, Gateway is a BIG advertiser in thier magazine!
-