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- Subject: Microsoft, Intel - Prepare technologies to move beyond PC conquests.
- Date: Tue, 29 Dec 92 07:13:32 PST
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- [The Wall Street Journal, 21-Dec-92, p. A1]
-
- While IBM searches for its role in a changed computing universe, these
- aggressive successors are preparing to introduce new technologies that are
- likely to set the industry pace for years to come. Intel early next year will
- ship a new microprocessor, called the Pentium chip, that can run typical
- programs twice as fast as Intel chips currently on the market. At about the
- same time, Microsoft, plans to introduce a new operating system, called
- Windows NT, that builds on the runaway success of its current Windows program.
- Each technology is expected to consolidate its developer's hegemony in the
- personal computer market. And the new products, together or separately, will
- give Intel, Microsoft and the companies that build computers around these
- technologies powerful new weapons to extend their dominance in the
- high-technology marketplace. "The economic energy that Microsoft and Intel
- have going is just tremendous," says Scott Robertson, a senior systems
- specialist at DuPont Co. "Like a collapsing star, they continue to suck more
- and more dollars into their areas." By now, IBM and other computer makers
- have become, in essence, "just channels of distribution for Intel and
- Microsoft" in the PC market, says Casey Powell, president of Sequent Computer
- Systems Inc. Intel and Microsoft are hoping to repeat this pattern in every
- other sector of the computer market. Windows NT will offer everything in the
- widely used Windows operating system and add a multitude of other features,
- such as the ability to run many programs simultaneously, to safeguard against
- unauthorized use, to use huge amounts of memory and to run on multiprocessing
- systems that link many chips together. Intel's Pentium chip is its first
- 64-bit processor. It contains over three million transistors, compared to the
- 486's 1.2 million. Besides offering great speed, the chip contains circuits
- to help computer makers build it into the multiprocessor machines that are
- increasingly popular. The trends unleashed by Intel and Microsoft could
- stand at least one popular theory ion its head. It has often been suggested
- that workstations would become ever cheaper and begin to erode the market
- share of PCs. But with Pentium and Windows NT, increasingly powerful PCs are
- likely instead to eat into markets traditionally served by workstations. PC
- makers such as Compaq hope to compete with entrenched leaders in workstations,
- such as Sun Microsystems and Hewlett-Packard, and with makers of
- minicomputers, like Digital Equipment. At the other end of the computing
- spectrum, makers of mainframes hope to use groups of the Intel chips linked
- together to challenge the custom-designed machines sold by IBM, Amdahl and
- others. Windows NT, for its part, will threaten the hold that Unix has in
- workstations as well as Novell's dominance in networking software.
- Competitors of Intel and Microsoft are preparing their counterattacks. The
- leading potential rival is IBM and Apple Computer's joint venture to create
- new chips and software for desktop computers. And HP, Sun, Digital and others
- are churning out a steady stream of new chips and workstations. Intel and
- Microsoft also could be tripped up by delays in design or manufacturing, which
- are critical in the computer business. And both companies are operating under
- the cloud of possible antitrust rulings. Intel president and chief executive
- Andrew Grow says the company will price the Pentium chip "more aggressively"
- than past new chips. Some analysts expect the first Pentiums to sell for as
- little as $650, a third less than Intel's first 486 chip and under half what
- Digital and others charge for leading-edge chips. Prices of Pentium-based
- desktop computers, which corporate buyers say will be about $5,000 next year,
- are expected to fall to as little as $2,000 within three years as Intel lowers
- its prices further and PC makers trade price-slashing salvos. NCR, a unit of
- AT&T, plans to exploit the same economies of scale by designing the Pentium
- into mainframes that it says will cost an average of $5,000 per unit of
- computing power, compared with $30,000 to $50,000 per unit that its current
- mainframe line costs. Moreover, the new chips and software offered by Intel
- and Microsoft are compatible with tens of thousands of different programs that
- run on and estimated 100 million PCs around the world. Another powerful sales
- pitch by Intel and Microsoft is so-called scalability, the ability to build
- the same chip or software into anything from a small palm-top PC to a big
- multimillion-dollar mainframe. Networking of desktops has become something of
- a mantra for corporate computer managers, who are installing webs of smaller
- machines to move some existing tasks off mainframes and minicomputers and to
- handle newly computerized tasks that once would have required the purchase of
- new "big iron." Intel's new processor and Microsoft's new operating system
- are likely to accelerate the trend, further threatening the old-line businesses
- of Digital and IBM. An important attribute of these products is that they are
- usable on both sides of a typical computer network - in the "clients," which
- are PCs or workstations, and in the "servers," the more powerful machines that
- do computing tasks for multiple clients. "If you can have an operating system
- that supports the client as well as the server, that's very powerful," says
- James Hansel, VP at UBS Asset Management (New York). UBS expects
- Pentium-based machines next year to make up all its new purchases of the
- desktop workstations that it uses to evaluate bond portfolios. The financial
- industry often does such tasks on RISC-based workstations from such companies
- as Sun and HP. But the Pentium chip's features - including high-speed
- circuitry that helps in certain technical calculations - match many of those
- that make RISC chips attractive, and Pentium machines will run the Windows
- software that UBS already uses, says Mr. Hansel. The encroachment won't stop
- at the desktop, if PC makers have their way. Smarting from a profit-busting
- price war, they see Pentium and Windows NT as ticket to the market for bigger
- machines that makers of low-priced PC clones can't build. Compaq and PC maker
- AST Research have designed machines that combine up to four Pentium
- processors. With the Pentium, PC makers can "head-on address the traditional
- mini and mainframe marketplace," says Gary Stimack, general manager of
- Compaq's systems division. Many computer buyers agree. Baxter Healthcare,
- for instance, is considering moving to a "just-in-time" order-delivery system
- called ValueLink that would restock a hospital's supplies in small lots in
- less than four hours instead of by truckloads as seldom as once a week. To do
- that, Baxter would move much of its order-processing software off its IBM
- mainframes and onto a network of smaller machines installed in 20 of its
- warehouses. After considering machines from Digital and IBM, Baxter computer
- specialist David Koptik says he is recommending Intel-based machines from
- Compaq running Windows NT software. The Intel-based machines, which would
- eventually include Pentium-based computers, could be installed for as little
- as two-thirds the cost of an IBM or Digital system and would benefit from an
- abundant after-market of optional components, he says. And Mr. Koptik expects
- software running on Windows NT to cost as little as a tenth the price of
- similar programs for the IBM and Digital machines. Kmart Corp., likewise, is
- leaning toward Pentium machines to replace the IBM minicomputers at its 2,350
- stores that process tasks such as accounting and shipping. Its likely choice:
- multiprocessor Pentium machines from Unisys. Unisys has designed a line of
- machines that combine up to five Pentium processors and plans to sell another
- line, built by Sequent, that chains together up to 30 Pentium chips. Sequent
- also plans to offer Windows NT with its own multiprocessor machines. NCR
- plans to base all its computers - from palm-top PCs to mainframes - on Intel
- chips. It expects to sell next year a mainframe-class computer using 256
- Pentium processors and is designing a massively parallel mainframe using
- thousands of Pentium chips. If anyone can mount a counterattack in the PC
- market, it will be the IBM/Apple joint venture, which is designing a new RISC
- chip called the PowerPC and a new operating system. Still, the joint venture
- is a year or two behind Intel and Microsoft, and RISC machines that outperform
- Pentium ones are likely to be substantially more expensive. Intel and
- Microsoft's biggest barrier isn't cost, but the entrenchment of its rivals in
- corporate computing. A Potlach Corp. computer director, for example, says the
- company is happy with its Sun machines and has no reason to switch to
- Pentium-based computers. At Aetna Life & Casualty Corp., "We have a very
- large installed base of Novell servers and have been very successful with
- them," says the insurer's chief technology officer, Lyle Anderson. "Why
- change? Novell is a proven commodity and NT isn't." Top break the ice, Intel
- and Microsoft are borrowing a stratagem from rivals such as IBM: direct
- proselytizing. Not happy to merely ship their products to distributors or
- computer makers and let them worry about selling, both companies have begun
- taking their pitch directly to computer managers of big companies they must
- convert. Intel has assembled a team of 100 "architecture managers," marketing
- officials who aren't allowed to sell anything, but whose job is to visit
- corporations and convince them that Intel computers can fulfill almost any
- need, not just on the desktop. Microsoft has set up "evangelist teams" to woo
- computer users in fields such as finance, government and health care. But
- some customers don't need convincing. Dell Computer Corp. has already asked
- for an increased consignment of the chips because of strong demand from
- potential buyers of its PCs, says senior VP Glenn Henry. The Pentium, he
- says, "will sell itself."
-