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- Path: sparky!uunet!spool.mu.edu!agate!ucbvax!KOPC.HHS.DK!ARNE
- From: ARNE@KOPC.HHS.DK (Arne Vajhxj)
- Newsgroups: comp.os.vms
- Subject: Re: Butthead
- Message-ID: <01GSUDDQDUHE8WWCGW@kopc.hhs.dk>
- Date: 28 Dec 92 08:39:51 GMT
- Sender: daemon@ucbvax.BERKELEY.EDU
- Distribution: world
- Organization: The Internet
- Lines: 75
-
-
- To all the people who likes to flame others for posting poorly described
- questions which can easily be answered via TFM or HELP:
-
- - Noone is born with VMS knowledge, we all have to learn it. We
- quote (probably bad translation, but... ): It is human to
- make mistakes but divine to forgive !
-
- - TFM and HELP is very usefull, when you have learned your way through
- them, but if you have not and you also have misunderstood the reason
- behind your problem (which is very often the case for problems!), then
- it is difficult to get on the rigth track.
-
- Another way of looking at the problem: who benefits from flames ?
- The "victim" gets angry and chooses either to ignore them or never
- post to INFO-VAX again! The readers which did not know the answer
- finds the flamer an arrogant ........! The readers which did know the
- answer finds the flame boring to read! The flamer may think he
- feels better, but actually he just get more frustrated!
-
- So when someone ask a polite question (and most of the posters do
- ask rather polite and admit openly, that they are a beginner), then
- give them a polite answer (and maybe some hints about how they can
- solve their next problem themselves!).
-
- Reserve the flames for people answering questions incomplete and/or
- incorrectly !
-
- To all the people who have a question, that they want to post:
-
- Carl Lydicks points about how to post a question are not so bad !
-
- Besides lowering the blood-preasure for certain individuals then YOU
- WILL GET MORE AND BETTER ANSWERS if your posting includes:
-
- - a detailed description of the problem
- - software names and versions
- - exact error-messages and/or log-files
- - a valid email-address
-
- The first 3 is rather obvious - to give a good answer you need to know the
- facts. With f.ex. programming problems then post the smallest possible
- code-fragment, that can be ran independently and will show the problem.
-
- A valid email-address allows an answer to be send directly to you. It is
- quite common to post answers both to the list and directly to the original
- poster. But sometimes you want only to send the answer to the original poster
- (if you consider the problem to be of no general interest). An the from-field
- is very often useless.
-
- At last a few general comments:
-
- - Do not pick at peoples language. A lot of people do not have english
- as their language of birth. My english may not be perfect, but it is
- probably better than your danish :-)
-
- - The argument "he has never posted some answers to this list, so he
- should keep his mouth shot" is not valid. You do not get a rigth to
- decide what is good behaviour on INFO-VAX just because the have a
- large VMS knowledge and are friendly enough to sepnd some time sharing
- it with other.
-
- - Wheter a poster of a question has subscribed to the list or not is
- rather irrelevant. He would benefit from it, but if he decide against
- it, then it is his decision. There may be several reasons for such
- a decision (ordinary laziness, communication expenses, lack of time etc.).
- His problem not ours !
-
- Arne
-
- Arne Vajhxj local DECNET: KO::ARNE
- Computer Department PSI: PSI%23831001304030::ARNE
- Business School of Southern Denmark Internet: ARNE@KO.HHS.DK
-
-
-