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- Path: sparky!uunet!paladin.american.edu!howland.reston.ans.net!usc!sdd.hp.com!spool.mu.edu!telecom-request
- Date: Sat, 02 Jan 1993 10:32:49 -0800 (PST)
- From: Dave Ptasnik <davep@cac.washington.edu>
- Newsgroups: comp.dcom.telecom
- Subject: Re: All Circuits Are Busy Now ...
- Reply-To: Dave Ptasnik <davep@cac.washington.edu>
- Message-ID: <telecom13.2.4@eecs.nwu.edu>
- Organization: TELECOM Digest
- Sender: Telecom@eecs.nwu.edu
- Approved: Telecom@eecs.nwu.edu
- X-Submissions-To: telecom@eecs.nwu.edu
- X-Administrivia-To: telecom-request@eecs.nwu.edu
- X-Telecom-Digest: Volume 13, Issue 2, Message 4 of 12
- Lines: 54
-
- On 25 Dec 92 21:26:00 GMT, john@zygot.ati.com (John Higdon) said:
-
- > I would have thought that by now AT&T would have stopped its annoying
- > practice of drastically reducing its capacity on holidays. A number of
- > AT&T employees have told me that for reasons that are not very clear,
- > the company has traditionally blocked off a major amount of the
- > system's capacity on various holidays such as Christmas and Mother's
- > Day. This is the real reason you get the "All Circuits Busy"
- > recording, not because there is an inordinate amount of traffic.
-
- > Naturally, there is no trouble calling anyone on Sprint or MCI since
- > these companies do not engage in this silly ritual of network choking.
-
- To which andys@internet.sbi.com (Andy Sherman) replied:
-
- > They also don't have anywhere near the market share, which means their
- > networks aren't presented with anywhere near the load. I *have* heard
- > that the OCCs have more headroom, since they have all those trunk
- > routes in place but lower market share ...
-
- > Maybe one of my ex-colleagues will address this issue?
-
- From a previous life as an OCC vendor, I'm not at all surprised that
- MCI and Sprint provide better service on holidays. They have a higher
- percentage of business customers than AT&T. Business have higher long
- distance bills, and therefore more incentive to search out low rates.
- Most residential users (probably no one who reads this list) have very
- little long distance usage, so rates are not a significant factor in
- their LD choices. They are more interested in reliablilty and ease of
- use. AT&T at least provides the perception that they are the best for
- these.
-
- With a higher percentage of business usage, most OCC's have very
- little traffic on their switches at nights, on weekends, and holidays.
- The trunks that are busily full during the day sit idle.
-
- We used to periodically get directives from our switch manager to sell
- more residential accounts, and try to busy up the lines at night a
- little more. We were paying fixed monthly charges on the lines, as
- well as usage charges. More evening traffic let us better afford the
- fixed monthlies, as well as helping our rate taper charges (don't mean
- to be obscure with that term, if you don't know what rate taper on
- WATS lines was all about, you didn't miss much). Unfortunately
- finding residential users with long distance bills in excess of, say,
- $50.00/month was really tough and time consuming. Mangement actually
- started paying us bonuses for res customers.
-
- I think I'm glad again that I'm not doing that any more.
-
-
- All of the above is nothing more than the personal opinion of -
- Dave Ptasnik davep@u.washington.edu
-
-