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- Path: sparky!uunet!cis.ohio-state.edu!zaphod.mps.ohio-state.edu!news.acns.nwu.edu!telecom-request
- Date: Thu, 31 Dec 1992 16:16:27 -0700
- From: rickie@trickie.ualberta.ca (Richard Nash)
- Newsgroups: comp.dcom.telecom
- Subject: New Call Feature (was Sad to Say, Telemarketing Works)
- Message-ID: <telecom12.928.10@eecs.nwu.edu>
- Organization: TELECOM Digest
- Sender: Telecom@eecs.nwu.edu
- Approved: Telecom@eecs.nwu.edu
- X-Submissions-To: telecom@eecs.nwu.edu
- X-Administrivia-To: telecom-request@eecs.nwu.edu
- X-Telecom-Digest: Volume 12, Issue 928, Message 10 of 13
- Lines: 62
-
- burgoyne@access.digex.com (J. Robert Burgoyne) writes;
-
- ... much stuff deleted ... but this comment I take particular
- exception to:
-
- > If you don't like outbound automated calls, do something about it. As
- > my Dad says, there is no law which says that you must pick up your
- > phone when it rings.
-
- So if no one answers the phone when it rings, why bother with a phone?
- Certianly when *you* call someone, you expect that the called party
- will answer the call if available? Sorry, but telemarketeers are a
- virus that require radical steps to rid ourselves of them.
-
- My proposal is that all telemarketeers are required by law to identify
- their intent to the called party's CO which would determine if the
- called party wishes to receive solicitation. If not, the call is
- automatically rejected and a fitting 'slime off' recording is played
- out to the marketeer. Any telemarketeer not identifying correctly
- could be easily identified with the Call Trace feature that would dump
- the incoming call memory of the called party to the telco's
- surveillance equipment and would be used for prosecution of the
- telemarketeer. The usual penalties of fines and terms of imprisonment
- would be suitable to address persistant offenders. Of course, various
- classifications of telemarketeers may be necessary.
-
- i- charity (Salvation Army)
- ii- community league (Brownie cookies)
- iii- business promotions (Joes Pizza and Bar giving free pizza)
- iv- resort property sales (Banff Springs Condos)
- iv- outright scams (you have won one million dollars, give us your
- bank account number so that we cann deposit it)
- etc...
-
- The classification granted to a marketeer (other than scams) could
- require at least two years of hearings for each submission and a very
- short term of license (sp?). Bonafide charities would receive
- government assistance getting the approval.
-
- Just as there are databases for calling cards, 800 numbers and the
- like, a mandatory national database could be assembled that would
- reflect the wishes of individual POTS lines. The telemarketeers would
- be required to subscribe to this service and pay fees to perpetuate
- this database service.
-
- > A free market capitalist to the core, I am,
-
- And I will run the database capitalizing on the telemarketeers.:) :) :)
-
- Seriously, what do fellow telecom readers think? Is the proposal at
- all workable? Would it create more headaches rather than solve the
- problem? As it is much simpler for industry to first provide a
- solution, rather than be legislated into forcibly producing one, is
- anyone out there in a position to talk to the equipment vendors to
- provide this feature as an enhancement to the Call Management
- Features? Hello AT&T, BNR and GTE?
-
-
- Richard Nash Edmonton, Alberta Canada T6K 0E8
- UUCP: rickie%trickie@ersys.edmonton.ab.ca
-
-