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- Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
- Path: sparky!uunet!usc!howland.reston.ans.net!paladin.american.edu!auvm!PRECORDS.PERS.NYU.EDU!BAKER_S
- Priority: normal
- X-Mailer: Pegasus Mail v2.3 (R4).
- Message-ID: <MAILQUEUE-101.921224112403.610@precords.pers.nyu.edu>
- Newsgroups: bit.listserv.novell
- Date: Thu, 24 Dec 1992 11:24:03 EDT
- Reply-To: Novell LAN Interest Group <NOVELL@SUVM.BITNET>
- Sender: NOVELERR@SUVM.SYR.EDU
- From: Scott Baker <BAKER_S@PRECORDS.PERS.NYU.EDU>
- Subject: Re: Maynard let us down, big time! Ouch!
- Lines: 70
-
- Thanks for the info. I'm not sure what tape system I'll get
- should we get ever get the money for another server, Netware 3.11
- etc. The Gateway upgrade was mailed Monday.
- I know you'll be swamped when you get back, but let me know when
- you can begin finishing the gateway for CDVFS01. Some people in
- Payroll and Sponsored Research need access to the MF and I don't feel
- the Personnel gateway is solid enough to handle additional users.
-
- ->Date: Wed, 23 Dec 1992 14:40:30 CST
- ->Reply-to: Novell LAN Interest Group <NOVELL%SUVM.bitnet@UCCVM.NYU.EDU>
- ->From: mcginnis@KUHUB.CC.UKANS.EDU
- ->Subject: Maynard let us down, big time! Ouch!
- ->To: Multiple recipients of list NOVELL
- <NOVELL%SUVM.bitnet@UCCVM.NYU.EDU>
-
- ->Scott
- -> I came across this wrather disturbing note that I pass on to you
- ->FYI.
- ->
- ->Joe
- ->----------------------------Original message----------------------------
- ->Warning to those of you using Maynard MaynStream software!
- ->We were using MaynStream version 3.1 engineering release 0.45.
- ->
- ->We found out the hard way that our MaynStream software was not
- ->backing up all of our NetWare v. 3.11 files. It was getting
- ->about 99% of them and we have no evidence that any of them
- ->were corrupted by backup/restore... it was just missing some
- ->files and in some cases, whole directories.
- ->
- ->Maynard has acknowledged that their software had some bugs:
- ->
- ->-If the software encountered an illegal directory entry like a
- -> filename with a space in it the software would interpret that
- -> as being the end of that directory and the softare would hop
- -> back up the directory tree and continue on with the backup...
- -> skipping any files or directories after the illegal entry.
- ->
- ->-Also, the software would (in incremental backups) sometimes
- -> (turned out to be quite common in our case) incorrectly read the
- -> archive bit on files and would thus skip files that should have
- -> been backed up.
- ->
- ->-Currently they have been unable to explain why all but one of
- -> our print queue directories failed to be restored (a relatively
- -> small problem) or why all of our user disk quota information was
- -> lost (a slightly larger problem).
- ->
- ->Since they haven't been able to offer explanations for all of the
- ->irregularities we have found from analyzing all of our backups
- ->I am not even slightly convinced that they have a reliable backup
- ->system.
- ->
- ->The current revision of MaynStream version 3.1 is engineering
- ->release 1.14. You can see what revision you're running by entering
- ->the TMENU utility, selecting the Configuration option and then
- ->selecting the Notices option (I think I have those option names
- ->right).
- ->
- ->Maynard was very open about acknowledging the software bugs and
- ->was very prompt in sending us the updated software (at no charge)
- ->but unfortunately that doesn't replace the missing files or the
- ->many hours of lost work.
- ->
- ->Maynard says they do not offer software maintenance whereby users
- ->could be notified of software bugs or automatically receive software
- ->updates (indeed the idea seemed alien to the people I spoke with).
- ->
- ->Good luck and happy holidays.
- ->
-