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Internet Message Format  |  1992-11-20  |  1017 b 
  1. Path: sparky!uunet!snorkelwacker.mit.edu!ai-lab!news.ai!ilh
  2. From: ilh@lcs.mit.edu (Lee Hetherington)
  3. Newsgroups: rec.autos
  4. Subject: Re: CONSUMER REPORTS
  5. Date: 20 Nov 92 10:15:30
  6. Organization: MIT/LCS Spoken Language Systems
  7. Lines: 11
  8. Message-ID: <ILH.92Nov20101530@winnie-the-pooh.lcs.mit.edu>
  9. References: <1992Nov13.195709.26693@osf.org> <13NOV199217394991@csa3.lbl.gov>
  10.     <milo-141192174802@mielo.dorm.rutgers.edu>
  11.     <lglq9kINNs18@exodus.Eng.Sun.COM> <1992Nov19.160218.3195@cs.tulane.edu>
  12. Reply-To: ilh@lcs.mit.edu
  13. NNTP-Posting-Host: winnie-the-pooh.ai.mit.edu
  14. In-reply-to: finnegan@invader.navo.navy.mil's message of Thu, 19 Nov 1992 16:02:18 GMT
  15.  
  16. In article <1992Nov19.160218.3195@cs.tulane.edu>
  17. finnegan@invader.navo.navy.mil (Kenneth Finnegan) writes:
  18.    Service can most definitely affect a customers perspective on
  19.    problems with the car, even to the point where it can skew
  20.    statistics.
  21.  
  22. Excellent point!
  23. --
  24.  
  25.                                 Lee Hetherington
  26.                                 ilh@lcs.mit.edu
  27.