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- Organization: Masters student, Industrial Administration, Carnegie Mellon, Pittsburgh, PA
- Path: sparky!uunet!cis.ohio-state.edu!news.sei.cmu.edu!fs7.ece.cmu.edu!crabapple.srv.cs.cmu.edu!andrew.cmu.edu!dw3e+
- Newsgroups: comp.sys.ibm.pc.misc
- Message-ID: <kf3jWQ_00iV2A5FXFa@andrew.cmu.edu>
- Date: Sat, 21 Nov 1992 22:03:56 -0500
- From: Daniel Wong <dw3e+@andrew.cmu.edu>
- Subject: Modem Software Survey Results
- Lines: 148
-
-
- Last week I posted a survey soliciting input for a telephone software
- distribution business. I received 64 responses with many of you
- expressing an interest to see the >result. The number of reponses
- followed by the percentage of all respondents are summarized in the text
- to follow. Once again thanks to all who participated and if you have
- other comments and questions please send them to dw3e+@andrew.cmu.edu.
-
- -Dan Wong
-
-
- >------------------------------------------------------------------------------
- -
- >
- >1) Would you be willing to purchase software if distributed and installed
- > automatically on your system via a modem through phone lines?
- >
- > ____ Yes 36, 56%
- >
- > ____ No 28, 44%
- >
- >
- >
- >2) What do you think is the biggest attraction of such a service?
- >
- > ____ Lower priced software 32, 50%
- >
- > ____ Convenience, not having to go to the store and being
- responsible for >configuration
- > and installation 20, 31%
- >
- > ____ Availability of toll-free software support 7, 11%
- >
- > ____ A more liberal software return policy 8, 13%
- >
- > ____ Rental of software 12, 19%
- >
- > ____ Other 10, 16%
- >
- >
- >
- >3) What do you think is the largest drawback to such a service?
- >
- > ____ Uneasiness about external access to you system 46, 72%
- >
- > ____ Blanket software licensing agreement 2, 3%
- >
- > ____ Delay in the availability of manuals 9, 14%
- >
- > ____ Having toll-free software support included 0, 0%
- >
- > ____ Use of a phone line for up 30 minutes for software delivery
- 6, 9%
- >
- > ____ Other 11, 17%
- >
- >
- >
- >4) Do you presently have access to a 9600 baud or faster modem?
- >
- > ____ Yes 39, 61%
- >
- > ____ No 24, 38%
- >
- > Do you anticipate acquiring a 9600 baud or faster modem?
- >
- > ____ Next month 0
- >
- > ____ Next 6 months 11
- >
- > ____ Next year 4
- >
- > ____ No plans to 10
- >
- >
- >
- >5) Approximately what dollar value of software did you purchase over
- the last >year?
- >
- > ____ less than $50 3, 5%
- >
- > ____ more than $50 but less than $100 3, 5%
- >
- > ____ more than $100 but less than $500 20, 31%
- >
- > ____ more than $500 but less than $1000 15, 23%
- >
- > ____ more than $1000 19, 30%
- >
- >
- >
- >6) Check the following software class you purchased in the last year.
- >
- > ____ Word Processing 41, 64%
- >
- > ____ Spreadsheet 32, 50%
- >
- > ____ Games 37, 58%
- >
- > ____ Project Management Tools 9, 14%
- >
- > ____ Communications 40, 63%
- >
- > ____ Languages 42, 66%
- >
- > ____ Education 8, 10%
- >
- > ____ Operating Systems, Windows, and System Tools 47, 73%
- >
- > ____ Other 18, 28%
- >
- >
- >
- >7) What type of hardware do you have?
- >
- > ____ IBM PC or PC clone 43, 67%
- >
- > ____ XT 2
- >
- > ____ AT (286) 4
- >
- > ____ 386 23
- >
- > ____ 486 18
- >
- > ____ Notebook 1
- >
- > ____ Apple 23, 35%
- >
- > ____ Mac 21
- >
- > ____ Apple 2 0
- >
- > ____ Powerbook 5
- >
- >
- >
- >8) How do you best describe your level of computer proficiency?
-
- ____ Novice user 1, 2%
-
- ____ Power user 16, 25%
-
- ____ Expert user 44, 69%
-
-
-
-
-