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- Path: sparky!uunet!cs.utexas.edu!zaphod.mps.ohio-state.edu!menudo.uh.edu!menudo.uh.edu!dgray
- From: dgray@menudo.uh.edu (Dennis Gray Jr.)
- Newsgroups: comp.sys.dec
- Subject: Re: DEC Support?
- Date: 19 Nov 1992 05:36:10 GMT
- Organization: Academic Computer User Services
- Lines: 22
- Message-ID: <DGRAY.92Nov18233610@menudo.uh.edu>
- References: <DGRAY.92Nov16133448@menudo.uh.edu> <1992Nov16.235148.9336@eco.twg.com>
- <1992Nov18.054500.2450@csrd.uiuc.edu>
- <1992Nov19.121523.8216@brt.deakin.edu.au>
- Reply-To: DGray@uh.edu
- NNTP-Posting-Host: menudo.uh.edu
- In-reply-to: dougcc@brt.deakin.edu.au's message of 19 Nov 92 12:15:22 EST
-
- In article <1992Nov19.121523.8216@brt.deakin.edu.au> dougcc@brt.deakin.edu.au (Douglas Miller) writes:
-
- >DEC "support" will not even talk to you unless you have one of their
- >outrageously priced service contracts.
-
- More "outrageous prices" --- care to justify these assertions?
-
- Okay, How many manufacturers are getting $10,000 for a 1.3 gig drive?
- How about $2000 for a single hard drive controller? $8,000 for a 351
- meg drive? (I would point out that an 8 meg RAM card costs $8,000,
- but I understand SGI has even higher prices than that.) These are
- what I call outrageous prices.
-
- If you think any vendor nowadays has any margin left on hardware sales that
- they can use to subsidise other parts of their business, then you have been
- asleep for the last five years.
-
- Never mind that other vendors *ARE* doing this. On site service is
- another matter, but I can't think of another company who will not halp
- you out with a problem on the phone.
-
- -dennis
-