I can sure identify with your frustration over the lack of response by Headland/whatever? with respects to OS2 support. For several months I have left notes on their BBS, encouraging support and have received NOTHING. Not even an acknowledgement.
I purchased an original VRAM VGA card two or three years ago at quite a steep price, and WILL not purchase from this unresponsive company in the future, period!
There are too many companies that at least make an attempt at customer relations to allow this BS to continue.