home *** CD-ROM | disk | FTP | other *** search
/ NetNews Usenet Archive 1992 #27 / NN_1992_27.iso / spool / alt / peeves / 17458 < prev    next >
Encoding:
Internet Message Format  |  1992-11-21  |  1.2 KB
  1. Path: sparky!uunet!cs.utexas.edu!natinst.com!news.dell.com!texsun!cronkite.Central.Sun.COM!west.West.Sun.COM!sun-barr!news2me.EBay.Sun.COM!exodus.Eng.Sun.COM!sector7g!bls
  2. From: bls@sector7g.Eng.Sun.COM (Brian Scearce)
  3. Newsgroups: alt.peeves
  4. Subject: Re: Incredibly Amazing Anti-Peeve
  5. Message-ID: <lgr5qeINNi7n@exodus.Eng.Sun.COM>
  6. Date: 21 Nov 92 01:56:30 GMT
  7. References: <1992Nov13.214129.9395@microsoft.com>
  8. Reply-To: bls@sector7g.Eng.Sun.COM
  9. Organization: Sun Microsystems
  10. Lines: 18
  11. NNTP-Posting-Host: sector7g
  12.  
  13. In article 9395@microsoft.com, andyg@microsoft.com (Andy Gillcrist) writes:
  14. > [kindly bank being refunds excess charges]
  15.  
  16. I've noticed this sort of thing before: many organizations seem to use
  17. the algorithm:
  18.  
  19. (a) behave inappropriately
  20. (b) if anyone complains, fix it cheerfully
  21.  
  22. You think you're getting great "service", when they're just fixing
  23. something they should have done right in the first place, without your
  24. prompting.
  25.  
  26. ---
  27. Brian Scearce                                           bls@sector7g.eng.sun.com
  28.               The above does not necessarily represent Sun policy.
  29.                   "You can't fit the truth on a t-shirt, man."
  30.                                  "That'd fit."
  31.