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- From: CSMSETS@MVS.OAC.UCLA.EDU
- Subject: Re: Bally's Health Club SUCKS Read this...
- Message-ID: <19921116151229CSMSETS@MVS.OAC.UCLA.EDU>
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- References: <1992Nov13.170515.8890@walter.cray.com>
- Date: 16 Nov 92 15:12:43 PST
- Lines: 42
-
- In article <1992Nov13.170515.8890@walter.cray.com>,
- Ken.J.Taylor@cray.com (Ken J. Taylor - Huntington Beach) writes:
-
- >I was a member of Holiday Spa, Bally, for three years. I did not renew
- >the membership this year (although at $96, very cheap) because:
- >
- > 1. The facilities were unsanitary (I have seen people urinating
- > in showers, spitting into pools, hot baths and onto carpeted
- > exercise areas. Sweaty exercise machies were not cleaned.)
- >
- > 2. Other clients were rude (hogging circuit training stations,
- > becoming beligerent when asked let others take their turns on
- > stations, ignoring request to stop urinating in showers)
- >
- > 3. Service nonexistant and rude (complaining to the staff about
- > unsanitary conditions and wasted waiting time caused by station
- > hogs were met with "nothing we can do" or "you should have done
- > this, you should have done that (and not we could have done
- > this)" or "we don't want your kind as a member")
- >
- > 4. Overcrowded facilities.
- >
- >In summary, at Bally facilities, quality of service is secondary to
- >offering memberships dues that are cheaper than the competition's.
- >Money would be better spent investing in your own health equipment.
- >You probably can avoid some of the above problems by joining more
- >expensive quality-oriented clubs but not the inconvenience of sharing
- >equipment and of not getting your money's worth when you cannot use the
- >facility (sick, vacation, business travel, busy.)
-
- This is strange since I haven't had these problems at my gym (Holiday
- Spa, Bally - in Canoga Park). I think one of the reasons I haven't
- had such problems is because there are several other gyms within
- six miles of the one I go to and they can't get away with it (two
- of which are also Holiday Spa's, two are Nautilus Plus, now owned
- by Bally, and a World's Gym, and three other large facilities). This
- Holiday has been very good about rude clients (to the point of calling
- the police to have them bodily removed and canceling their memberships).
-
- I think alot has to do with the local management.
-
- --Ed
-