Here are a few tips for using this CD ROM-based information service, and a description of the features we've built in to make your use of Nautilus easier and more convenient. If you can't find an answer to a specific difficulty you have encountered, be sure to contact Customer Service at 614/766-3165.
COPY THE SHELL TO YOUR HARD DISK
CD ROM access time is considerably slower than that of a hard disk. Your overall Nautilus experience will be substantially improved by copying the Nautilus Shell application from the ROM to your hard disk and launching it from there. Of course, the CD ROM will still need to be present in your drive so that the hundreds of megabytes of data can be accessed, but the performance of the Shell will be greatly enhanced.
MEMORY
The partition size of the Nautilus Shell application is set to 2000K. If, due to your system configuration, you do not have enough memory to run the Shell, then drag the Shell to your hard disk and try setting the partition size down to 1600K.
WINDOWS
By selecting the <Windows> pull down menu from the main menu bar above, you can immediately go to the Table of Contents or any "section" on the disc. This menu will also indicate (with a check mark) any cards that are currently open on the desktop.
PREFERENCES
Using the Preferences selection found under the File menu, you can set your preference for returning to the Nautilus Shell from any of the "launched" applications. You can choose to return to the Table of Contents, the last card displayed, etc.
NAUTILUS LINK
Whenever you have a comment, idea, suggestion, question, or problem, you can upload it to us directly using the Nautilus Link. This is a toll free transaction in the US, Canada, and Caribbean Islands.
For detailed instructions, select "About Link" from Nautilus Link (located on the main menu bar above).
NAUTILUS AND SYSTEM 7
The Nautilus Shell is System 7 compatible. However, that is not necessarily true for all the material published on each disc. Please see the "System7" document for more information.
HOOK UP THE AUDIO
Nautilus discs sometimes contain CD Audio tracks (Redbook Audio) as well as computer data. If your CD ROM drive has audio outputs (most do), you will want to hook them up so that you may completely enjoy what each disc has to offer. See the "Audio," "Apple Redbook.glue" and "Toshiba Redbook.glue" documents in addition to the information provided here.
You may also play the audio selections on Nautilus discs in any standard CD audio player....BE CAREFUL, HOWEVER, THAT YOU NEVER PLAY TRACK 1 OF THE NAUTILUS DISC IN A CD AUDIO PLAYER.
Specifications call for all digital data to be located on Track 1 of a CD ROM. Playing this data track on a CD audio player can damage stereo components and/or speakers.
IF YOU ENCOUNTER DIFFICULTY PLAYING AUDIO FROM THE SHELL...
Option 1: Check the Control Panel to determine the amount of memory allocated to the RAM cache. As a test, turn OFF the cache entirely and restart your Mac, then run the Shell and attempt to play the audio which was problematic. If this solves the problem, adjust the allocation of memory to the RAM cache on a trial and error basis; note that at present we recommend not setting the RAM cache higher than 256K. If this is not successful, try Option 2.
Option 2: From the Shell, pull down Preferences from the File menu. A dialog box will appear in which one option is a "sound length" item. Initially enter the value 300 and click OK. Try running a sound file again. If that alleviates the problem, try different values (within the range of 10 - 300). Reducing the value reduces the amount of memory used by the custom sound player that Nautilus employs.
PLEASE LET US KNOW HOW WE CAN GET BETTER
We truly believe that you, the Nautilus user, have unique ideas and suggestions for how this service can be improved -- ideas that we may never come up with. So please let us know about problems you encounter as well as any ideas -- from content to operational features -- which you think will make Nautilus a better service.
One of the most convenient ways to share those suggestions or concerns is with the toll-free Nautilus Link. Select "About Link" from the Nautilus Link menu (accessible from the main menu bar, above) for details. In addition, the Nautilus Voice Mail line (614/761-4112) is always available to take your calls. Use whatever means are most convenient for you, but do contact us so that we can make Nautilus the service you need and deserve.
