You should use your Subscriber Identification number (SI) whenever you contact us. Your SI is much like an account number password -- it is a unique identifier that ensures your confidentiality. Because the SI is confidential, we provide it only through the mail -- never over the phone. You should receive your SI through the mail just before you receive the first disc of your Nautilus subscription. If you lose your SI, simply contact Nautilus Customer Service (800/637-3472 or 614/766-3165), and they will be happy to mail it to you again.
Your SI is particularly useful to us when you use the Nautilus Link facility (see Link.txt for more information). The first time you Link comments, questions, a subscription form or whatever to us here at Nautilus, you will be asked to enter your Subscriber Identification number. However, you can Link messages to us without an SI and even if you are not a Nautilus subscriber. So don't let that stop you from sending your opinions our way. We look forward to hearing from you.
