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- What's New in McAfee WebScanX v3.1.2 (3010)
- Copyright 1994-1997 by McAfee Associates, Inc.
- All Rights Reserved.
-
-
- Thank you for using McAfee's WebScanX for Windows 95,
- Windows 3.1x and Windows NT. This What's New file
- contains important information regarding the current
- version of this product. McAfee strongly recommends that
- you read the entire document.
-
- We welcome your comments and suggestions. Please
- use the information provided in this file to contact us.
-
- ___________________
- WHAT'S IN THIS FILE
-
- - What Is WebScanX?
- - New Features
- - Known Issues
- - Localized (Translated) Versions
- - Installation
- - Documentation
- - Frequently Asked Questions
- - Contact McAfee
-
- _________________
- WHAT IS WEBSCANX?
-
- Any time you surf the Internet, you are at risk.
- Malicious Java applets and ActiveX controls can be
- downloaded to your system without your knowledge
- and wreak havoc. WebScanX is designed to provide a
- safe computing environment for Internet users. It
- functions as a sentry for your Internet connections.
-
- ____________
- NEW FEATURES
-
- 1. WebScanX detects unknown macro viruses by using
- heuristic scanning technology. Unknown macro viruses
- are reported as "PROBABLE MACRO VIRUSES."
-
- 2. WebScanX is able to detect macro virus
- infections in password-protected Microsoft Excel 95
- files without disturbing passwords.
-
- 3. WebScanX now has the ability to detect macro virus
- infections in password-protected German, French,
- Dutch, Italian, and Japanese Microsoft Word 95
- (Word 7.0) files.
-
- 4. WebScanX is now able to scan attachments to e-mail
- downloaded from America Online.
-
- 5. E-mail scanning allows you to scan e-mail message
- attachments for viruses.
-
- 6. Download scanning allows you to scan for viruses in
- files you download from the Internet. Both e-mail
- scanning and download scanning offer the full power
- of McAfee's Hunter scanning technology and have
- the highest detection rates in the industry.
-
- 7. ActiveX filtering allows you to block those ActiveX
- controls known to cause harm as you surf the
- Internet.
-
- 8. Java class filtering allows you to block Java
- classes known to cause harm, which protects your
- system from hostile applets.
-
- 9. Internet site blocking allows you to prevent your
- browser software from connecting to dangerous sites.
-
- 10. You can configure WebScanX either to deny access to
- potential dangers automatically, or to prompt you for
- a response when danger threatens.
-
- 11. Password protection capabilities allow complete
- lockdown of configuration options, preventing
- accidental changes that could compromise security.
-
-
- * BANNED ITEMS *
-
- The ScanX DAT files in this version of WebScanX include
- blocking for the following hostile JAVA applets and
- ACTIVEX controls:
-
- --JAVA ITEMS--
-
- SlowerKiller.class
- Noisybear.Class
- Wasteful.Class
- Cofnsume.Class
- HostileThreads.Class
- TripleThreat.Class
- Ungrateful.Class
- DoMyWork.Class
- AppletKiller.Class
- ScapeGoat.Class
- TickerTape.class
- Jlpr.class
- Chart.class
- ArcTest.class
- Graph.class
- client.class
- XYZApp
- WordMeister.class
- MyTimer.class
- FixJava.class
- ImageBank.class
- LetterBoard.class
- LetterButton.class
- ValueBox.class
- Widget.class
- WordManager.class
- ei.class
- ChatTourExpress.Class
- AnimationSourceApplet.class
- BenchmarkApplet.class
- MouseChase.class
- AllTargets.class
- AppStatus.class
- Target.class
- MouseChaseException.class
- SolarVengeanceRT.class
- MandelTest.class
- LifeGame.class
- PlayerApplet.class
- Dimensions.class
- hugobane1.class
- hugobane3.class
- hugobane5.class
- TelnetGUI.class
- FtpUsersApplet.class
- Telnet.Class
- SeeTheWeb.class
- intro.class
- sparks.class
- GFSApplet
- coolboard_applet
- TourGuide.class
- Telescrivente.class
- simpletext.class
- irritant.class
- Cosmo.class
- javamail.class
- WebMailer.class
- SendMailApplet.class
- TicketHolder.class
- Ticket.class
- TicketReader.class
- JMushApplet
- OwnNet.class
- newLoader.class
- loadLibrary.class
- execTest.class
- exitTest.class
- sendTest.class
- port25.class
- replacePropertiesFile.class
- rm.class
- deleteFile.class
- writeFile.class
- fileInfo.class
- readFile.class
-
-
- --ACTIVEX ITEMS--
-
- Slingshot
- NetList
- Exploder
-
-
- This DAT file detects the following 303 new viruses.
- Locations that have experienced particular problems
- with specific viruses are also identified.
-
-
- * NEW VIRUSES DETECTED *
-
- _667
- _683
- _793 (Argentina)
- ACE.OW
- AKE.1392
- ALIA.1023
- ALIEN.H
- AMMY.A:TW
- ANTI-AV.839
- ANTIAVP.1235
- ANTIW.465
- ANTIWIN.1342
- ARTE.2165
- ASMODEOUS.1343
- ASTRON.1056
- AWAKE.1099
- AWME.1214
- AWME.1268
- AZBOO
- BABILON.1000
- BANDUNG.BB
- BANDUNG.BC
- BARROTES.1222 (Spain)
- BATTY.362
- BERLINDS.434
- BG.1348
- BOX.D
- BW.558
- BW.575
- BW.577
- BW.643
- CAP.AO
- CAP.AP
- CAP.AQ
- CAP.AR
- CAP.AS
- CAP.AT
- CAP.AU
- CAP.AV
- CAP.AW
- CAP.AX
- CAP.AY
- CAP.AZ
- CAP.BA
- CHAMPAIGNE.691
- CHAMPAIGNE.706
- CHAMPAIGNE.815
- CHANGE.A
- CHCC.2662
- COCOUNT.1940
- COCOUNT.2324
- COLORS.BQ
- COLORS.BR
- COLORS.BS
- COLORS.BT
- CONCEPT.AP
- CONCEPT.AW
- CONCEPT.BF
- CONCEPT.BO
- CONCEPT.BP
- CONCEPT.BQ
- CONCEPT.BR
- CONCEPT.BS
- CVCK1.A
- CVCK1.A (DROPPER)
- CWA.5300
- CYBERTECH.272
- CYBERTECH.275
- CYBERTECH.578
- CYBERTECH.581
- DANCE.A
- DBF.990
- DB_29
- DEMENTIA.4207
- DMV.G
- DMV.H
- DNA.1206
- DOTTER.3961
- DRACULA.A
- DRACULA.B
- DREG.450
- DREG.465
- DREG.510
- DREG.581
- DREG.686
- DREG.724
- DREG.759
- DREG.883
- DREG.987
- DREG.1036
- DREG.1042
- DREG.1165
- DREG.1167
- DREG.1176
- DREG.1232
- DREG.1291
- DREG.1409
- DREG.2365
- EBOLA.5921 (Internet)
- EIN_VOLK.A
- EIN_VOLK.B
- EIN_VOLK.C
- ELDORADO.2070
- ELDORADO.2071
- ELDORADO.2072
- ELDORADO.2073
- ELDORADO.2074
- ELDORADO.2075
- ELDORADO.2076
- ELDORADO.2078
- ELDORADO.2080
- EMT.A (Brazil)
- ERASER.Q:TW
- ERASER.R:TW
- FATAL ILLUSION.1337
- FATHER MAC.402
- FRIDAY.F:DE
- FRIENDLY.B:DE
- GAS.A
- GAS.B
- GOODNIGHT.D
- GOODNIGHT.E
- HALLOWEEN
- HELPER.I
- HEY HUNTER.1087
- HLLP.5712
- HLLT.5658
- HLL_SMILE_TROJAN
- HOU.A:TW
- HUNDREDPC.681
- INCARNATE.A1
- INDIA.A
- INFLUENZA.A (US)
- JEL.793
- JEL.841
- KEYB.299
- KHIZHNJAK.A.494
- KHIZHNJAK.A.780.A
- KHIZHNJAK.A.780.B
- KILL.833
- KNIGHT.8252
- LAMAH.A:BR (Brazil, first Brazilian-Portuguese
- language macro virus)
- LONE.1000
- LOX.A (Europe)
- LOX.B
- LUNCH.F
- MDMA.M
- MDMA.N
- MINIMAL.N
- MINIMAL.O
- MINIMAL.Q
- MINIMAL.R
- MINIMAL.U
- MKC_BOOT
- MUCK.O
- MUCK.P
- MUCK.Q
- MUCK.R
- MUCK.S
- MUCK.T
- MUCK.U
- MUCK.V
- MUCK.W
- MUCK.X
- NEVERONE.442
- NJ-WMDLK1.H
- NJ-WMDLK1.I (INTENDED)
- NJ-WMDLK1.J
- NOACT.468
- NOP.L:DE
- NOP.O:DE
- NOTTICE.A
- NPAD.DB
- NPAD.DC
- NPAD.DD
- NPAD.DE
- NPAD.DF
- NPAD.DG
- NPAD.DH
- NPAD.DI
- NPAD.DJ
- NPAD.DK
- NPAD.DL
- NPAD.DM
- NPAD.DN
- NPAD.DO
- NPAD.DP
- NPAD.DQ
- NPAD.DR
- NPAD.DS
- NPAD.DT
- NUCLEAR.T
- NUCLEAR.U
- PANDEMONIUM.1516
- PANDEMONIUM.1532
- PARAGUAY.2750
- PLAGARIST.2051
- PLY.3360
- PLY.3486
- PLY.3759
- PLY.3768
- PLY.4224
- PLY.4722
- PLY.5133
- PLY.5175
- POPPY.513
- PRES.1504
- PS-MPC.583 (New Zealand)
- PWD.A
- RAPI.AM
- RAPI.AM1
- REN & STIMPY
- RHUBARB.B (France)
- RUMB.610
- SCHUMANN.C:DE
- SCREAMING_FIST.II.732
- SHAREFUN.B
- SHOWOFF.BX
- SHOWOFF.BY
- SHOWOFF.BZ
- SHOWOFF.CA
- SHOWOFF.CB
- SHOWOFF.CC
- SHOWOFF.CD
- SHOWOFF.CE
- SHOWOFF.CF
- SHOWOFF.CG
- SHOWOFF.CH
- SHOWOFF.CI
- SHRAPNEL.6067
- SINCE.A
- SPERM.804
- SPLASH.A
- SPLASH.A (DROPPER)
- SPOOKY.B:DE
- SPOOKY.C:DE
- SPOOKY.D:DE
- SPOOKY.E:DE
- SUBSTCIPHER.651
- SWITCHER.H
- SWLABS1.KIT
- TEMPLE.I
- TERA.2777
- TINY.171
- TINY.202
- TPE.CW
- TRIAMBER.2724
- TRIVIAL.C.31
- TRIVIAL.C.45.F
- TRIVIAL.J.93
- TWNO.AA:TW
- TWOLINES.R
- UMB.1760
- V.1838
- V.2852
- V3
- VAMPIRE.C:TW
- VAMPIRE.H:TW
- VICINITY.C:DE
- VIS.481
- VIS.485
- VIVA.A
- W95.MEMORIAL.7783
- WAZZU.BQ
- WAZZU.BS
- WAZZU.CV
- WAZZU.CW
- WAZZU.CX
- WAZZU.CY
- WAZZU.CZ
- WAZZU.DA
- WAZZU.DB
- WAZZU.DC
- WAZZU.DD
- WAZZU.DE
- WAZZU.DF
- WEREWOLF.1158
- WEREWOLF.1192
- WEREWOLF.1193
- XM/FORMAT.A (JOKE)
- XM/HIT.C
- XM/HIT.E
- XM/LAROUX.I
- XM/LAROUX.K
- XM/LAROUX.L
- XM/LAROUX.M
- XM/LAROUX.N
- XM/LAROUX.O
- XM/LAROUX.R
- XM/LMV.B (TROJAN)
- XM/LMV.C (TROJAN)
- XM/TEAM.A
- XM/YOHIMBE.B
- XRCE.464
- XRCV.JO.1125
- YOSHA
- YOUTH.577
- YOUTH.581
- YOUTH.987
- YOUTH.1000
- YOUTH.1004
- ZANY.238
- ZMB.B
-
- ____________
- KNOWN ISSUES
-
- 1. This version of WebScanX does not support Win32s. If
- you are using Win32s, you should not attempt to
- install this version of WebScanX.
-
- 2. If you connect to the Internet through a proxy
- server, WebScanX's IP address filtering feature will
- not function because of the way proxy servers handle
- IP communications. Connecting through a "closed"
- Internet service provider--that is, one that uses a
- proxy service--also disables this feature. Examples
- of closed providers include America Online,
- CompuServe, Prodigy, and the Microsoft Network.
-
- 3. If you have WebScan v2.0 installed on your system, you
- must uninstall WebScan v2.0 before installing WebScanX
- v3.1.2.
-
- 4. When configuring WebScanX to scan MAPI e-mail, you
- will not have the option to scan subfolders.
-
- 5. When using WebScanX to scan e-mail sent through
- Microsoft Exchange, the client and server Exchange
- components must be the same version number. If the
- versions are not synchronized, WebScanX will not be
- properly notified of new messages, and will therefore
- be unable to scan those messages.
-
- 6. WebScanX enables its Download Scan component by
- default, not its E-mail Scan component as stated in
- the WebScanX User's Guide. When you start WebScanX,
- you should see the Download Scan icon appear in the
- system tray or, if you use Windows NT 3.51, on the
- desktop. Use the shortcut menu for this icon to
- enable other WebScanX program components.
-
- 7. If you use Windows NT 3.51, clicking the Load at
- Startup switch in the WebScanX Properties dialog box
- to disable it will not prevent WebScanX from loading
- at startup. To prevent WebScanX from loading at
- startup, you must remove it from the Startup program
- group.
-
- 8. If you use an ISeamless script to install WebScanX on
- machines running Windows 3.1x, Windows NT 3.51, or
- Windows NT 4.0, you may not include an operation that
- extracts files from a .zip archive in that script.
-
- 9. If using VALIDATE.EXE to validate the WebScanX files,
- the file IMAGEHLP.DLL may not validate correctly.
- This is because the WebScanX installer adds this file
- to your system only if the file does not already
- exist. If the file already exists on your system, the
- WebScanX installer does not replace it. Thus, after
- installing WebScanX, your IMAGEHLP.DLL file may not
- be the same as the one shown in the file PACKING.LST.
- For more information on validating your files, see
- the README.1ST file included with this product.
-
- 10. This version of WebScanX does not support automatic
- updating or electronic commerce through asynchronous
- modem.
-
- 11. When downloading e-mail attachments using the Netscape
- Communicator 4.x mail program, save the attachment by
- right-clicking and choosing "Save attachment as" to
- enable a scan on the file.
-
- 12. After WebScanX has been configured to send email alerts,
- we recommend unloading and reloading it. This ensures
- that WebScanX will properly recognize your new email
- alert configuration.
-
- _______________________________
- LOCALIZED (TRANSLATED) VERSIONS
-
- McAfee will make localized versions of WebScanX available
- in Dutch, French, German, Italian, Japanese, and Spanish
- shortly after its release in English. You may download
- localized copies of WebScanX, when available, from any of
- these FTP sites:
-
- ftp.mcafee.com
- ftpweb.mcafee.com
- ftphost20.mcafee.com
- ftphost25.mcafee.com
- ftphost35.mcafee.com
-
- To download evaluation copies of WebScanX, connect to any
- of the FTP sites listed above, then go to one of these
- directories:
-
- pub/_dutch/antivirus/webscanx
- pub/_french/antivirus/webscanx
- pub/_german/antivirus/webscanx
- pub/_italian/antivirus/webscanx
- pub/_japanese/antivirus/webscanx
- pub/_spanish/antivirus/webscanx
-
- To download licensed copies of WebScanX, connect to any
- of the FTP sites listed above, then go to one of these
- directories:
-
- licensed/_dutch/antivirus/webscanx
- licensed/_french/antivirus/webscanx
- licensed/_german/antivirus/webscanx
- licensed/_italian/antivirus/webscanx
- licensed/_japanese/antivirus/webscanx
- licensed/_spanish/antivirus/webscanx
-
- ____________
- INSTALLATION
-
-
- * BASIC SYSTEM REQUIREMENTS *
-
- For Windows 95 and Windows NT:
-
- - 486 with at least 8MB of memory
- - 7MB of free hard disk space
-
- For Windows 3.1x:
-
- - CPU capable of running Windows 3.1x
- - At least 6MB of memory
- - 4MB of free hard disk space
-
-
- * INSTALLING WEBSCANX *
-
- 1. Take one of the following Steps:
-
- - If you are installing from compact disc,
- insert the CD-ROM. Click Install WebScanX.
-
- - If you are installing from downloaded files, type:
-
- x:\path\setup.exe (where x:\path is the location
- of the decompressed files). Click OK.
-
- Response: The Welcome screen appears. Click
- Next to continue.
-
- 2. Follow the on-screen installation instructions to
- complete WebScanX installation.
-
-
- * PERFORMING A SILENT INSTALLATION *
-
- To perform a "silent" installation of this product,
- with minimal user interaction and with all default or
- "Typical" installation settings, add -s (i.e., SETUP.EXE -s)
- to the setup command when you install the product.
-
- Network administrators can customize the silent
- installation feature by following these steps:
-
- 1. Check the Windows directory to ensure that a
- file named SETUP.ISS does not already exist. If
- one does, rename it, back it up, or delete it.
-
- 2. Run SETUP.EXE with the -r switch, (i.e.,
- SETUP.EXE -r).
-
- 3. Select the components you want to install
- during the silent installation. Your choices will
- be recorded.
-
- 4. Finish the installation.
-
- Result: A SETUP.ISS file is created in the Windows
- directory that has your installation options recorded.
- Use this file to install all product files to the same
- installation directory on every client machine.
-
- The .ISS file specifies the installation directory under
- the [SdSetupType-0] header, szDir parameter, which was
- recorded in step 3. This overrides the default
- installation directory on each client machine, which
- might vary according to operating system. Having the
- same directory name on every client helps to ease
- administration in the future; for example, you might
- assign all client machines the directory C:\ANTIVIRUS.
-
- Note: If, however, you want to allow SETUP.EXE to
- determine where to locate the installed files, modify
- the SETUP.ISS file so that the target machine will
- disregard the szDir, as follows:
-
- A. Locate the section [SdSetupType-0] in the
- SETUP.ISS file and go to the line: Result = xxx.
- The actual value will most likely be 301, 302,
- or 303, depending on what options you selected
- durin the ISS file creation process.
-
- B. Add 100 to this number so that, for example, 301
- becomes 401. This tells each target machine to
- disregard the szDir and assign a directory according
- to its own particular operating system.
-
- 5. Copy the installation files onto a local or mapped
- drive; then rename, back up, or delete the SETUP.ISS
- file.
-
- Note: You cannot perform a silent install from
- multiple media because the silent operation will be
- compromised when the install prompts the user for
- more media.
-
- 6. Copy the new SETUP.ISS from the Windows directory
- to the location of the installation files.
-
- Note: The file used for the silent installation,
- SETUP.ISS, is product-specific. For example, you
- cannot use a SETUP.ISS file created by a
- VirusScan for Windows 95 installation for a
- VirusScan for Windows NT installation.
-
- 7. Run SETUP.EXE with the -s switch (i.e.,
- SETUP.EXE -s).
-
- Note: If you do not specify a "recorded" answer for
- all dialog boxes during the initial installation, the
- silent installation will fail.
-
- 8. When the silent installation is complete, the machine
- reboots automatically.
-
-
- * PRIMARY PROGRAM FILES FOR WEBSCANX *
-
- Files located in the Install directory:
- =======================================
-
- For WebScanX for Windows 3.1x:
- CCS_CFG.EXE = cc:Mail configuration tool
- CCSCAN.EXE = cc:Mail scanner
- WEBHOOK.EXE = Internet download scanner
- WEBSCN16.EXE = Internet support file
-
- UZDLL16.DLL = Zip support file
- MCALYZE.DLL = McAfee library file
- MCSCAN16.DLL = McAfee library file
-
- NAMES.DAT = Virus definition file
- SCAN.DAT = Virus definition file
-
- For WebScanX for Windows 95 or Windows NT:
- CCREGMOD.EXE = cc:Mail support file
- VIM32.DLL = cc:Mail interface file
- VMEFNW32.DLL = cc:Mail interface file
- MEDB632.DLL = cc:Mail interface file
- MEW800.DLL = cc:Mail interface file
- CDFW800.DLL = cc:Mail interface file
- CFW800.DLL = cc:Mail interface file
- CIW800.DLL = cc:Mail interface file
- CDMW800.DLL = cc:Mail interface file
- CMW800.DLL = cc:Mail interface file
- CHRSET32.DLL = cc:Mail interface file
- MCALYZE.DLL = McAfee library file
- MCCOD32.DLL = McAfee library file
- MCGUI32.DLL = McAfee library file
- MCKRNL32.DLL = McAfee library file
- MCSCAN32.DLL = McAfee library file
- MCUTIL32.DLL = McAfee library file
- MFLDR32.DLL = McAfee library file
- PSAPI.DLL = Windows NT support library
- IMAGEHLP.DLL = Windows NT support library
- WININET.DLL = Internet support library
- WBHOOK32.DLL = Internet support library
- CSH.DLL = Help support library
- WBUPDATE.EXE = Update program file
- WEBCFG32.EXE = Configuration program file
- WEBSCANX.EXE = WebScanX program file
-
- INTERNET.DAT = WebScanX data file
- DOMAINX.DAT = WebScanX data file
- IPSCANX.DAT = WebScanX data file
-
- NAMES.DAT = Virus definition file
- SCAN.DAT = Virus definition file
- MCALYZE.DAT = Virus definition file
-
- WEBSCANX.HLP = WebScanX help file
- WEBSCANX.CNT = WebScanX help file
- INETWH16.DLL = WebScanX help file
- INETWH32.DLL = WebScanX help file
- SETBROWS.EXE = WebScanX help file
-
-
- _______________________________
- MANUALLY UNINSTALLING WEBSCANX:
-
- Before uninstalling WebScanX, close all other
- applications. Failure to close applications before
- uninstalling could cause a General Protection Fault.
-
- Make sure WebScanX is not running, then delete the
- McAfee WebScanX directory.
-
- 1. Click Start and select Run.
- 2. Type REGEDIT, then click OK.
- 3. Delete the HKEY_LOCAL_MACHINE\Software\
- McAfee\WebScanX folder.
- 4. Delete WebScanX from the Microsoft\Windows\
- Current Version\RunServices folder.
- 5. Close the Registry Editor Window.
- 6. Remove the WebScanX program group from the
- Start menu.
- NOTE: Do not remove the IMAGEHLP.DLL file from
- your system. It may be used by other programs.
- 7. Restart your computer.
-
- _____________
- DOCUMENTATION
-
- For more information, refer to the WebScanX User's
- Guide, included on the CD-ROM versions of this program
- or available from the McAfee BBS or the McAfee website.
- The User's Guide is saved in Adobe Acrobat Portable
- Document Format (.PDF). You can view and print this
- document with Adobe's Acrobat Reader. PDF files can
- include hypertext links and other navigation features
- to assist you in finding answers to questions about your
- McAfee product.
-
- To download Adobe Acrobat Reader from the World Wide
- Web, visit Adobe's website at:
-
- http://www.adobe.com/Acrobat/readstep.html
-
- To download WebScanX documentation, visit the McAfee
- BBS or the McAfee website at:
-
- http://www.mcafee.com
-
- Additional contact information appears at the end of
- this file.
-
- Documentation feedback is welcome. Send e-mail to
- documentation@cc.mcafee.com.
-
- __________________________
- FREQUENTLY ASKED QUESTIONS
-
- Regularly updated lists of frequently asked questions
- about McAfee products also are available on the McAfee
- BBS, the McAfee website, and on McAfee's CompuServe
- and AOL forums.
-
- Q: Should I uninstall previous versions of WebScan or
- WebScanX before installing WebScanX 3.1.2?
-
- A: It is always a good idea to use the automatic
- uninstaller to remove old versions of software before
- installing newer versions. Before installing
- WebScanX 3.1.2, you should uninstall any previous
- versions of WebScan you have installed on your hard
- disk, then reboot your computer. If you do not
- uninstall previous versions of WebScan, the WebScanX
- installer will prompt you to uninstall them and to
- reboot before it installs the current version of
- WebScanX.
-
- Q: What Internet browers and e-mail programs are
- compatible with WebScanX?
-
- A: When used with Windows 95, Windows NT 4.0 and Windows
- NT 3.51, WebScanX is compatible with:
-
- Browsers:
- - Netscape Navigator versions 3.x and 4.x
- - Microsoft Internet Explorer versions 3.x and 4.x
- - America Online 3.0 (only when used with Windows 95)
-
- E-mail programs:
- - Microsoft Exchange client versions 4.0 and 5.0
- - Microsoft Exchange server version 5.0
- - Microsoft Outlook
- - Lotus cc:Mail versions 6, 7 and 8
- - Eudora version 3.x
- - America Online mail
- - Netscape Navigator's mail program
-
- When used with Windows 3.1, WebScanX is compatible with:
-
- Browsers:
- - Netscape Navigator versions 2.x and 3.x (WebScanX
- scans downloaded files when used with Windows 3.1,
- but cannot be used to scan Java classes and ActiveX
- controls.)
-
- E-mail programs:
- - Lotus cc:Mail versions 5 and 6
-
- Q: If I have set WebScanX to delete any infected files
- it finds automatically, what does it do with the
- message that carried the infected attachment?
-
- A: That depends on how your e-mail software is set up.
- If you have set your e-mail software to delete files
- you no longer want, WebScanX deletes the infected
- file and the message that carried it. If you have
- set your e-mail software to hold discarded messages
- in a trash folder, WebScanX moves both the infected
- file and the message to the trash folder.
-
- Of course, if you have set WebScanX to move infected
- files to a quarantine folder, WebScanX moves both
- the message and the infected file to the folder you
- designate as your quarantine folder, no matter how
- you have your e-mail software set.
-
-
- Q: How can I make sure that the filtering
- configurations for WebScanX will remain fixed?
-
- A: Use WebScanX's password protection to lock down
- the filtering settings for Java classes, ActiveX
- controls, and IP addresses. See "Configuring
- WebScanX Security," Chapter 7 of the WebScanX
- User's Guide.
-
-
- Q: How can I find out which banned items WebScanX has
- detected?
-
- A: Click one of the WebScanX icons and choose Status.
- The WebScanX Status Window appears and tells you
- the number, if any, of banned objects and IP
- addresses it has detected.
-
-
- Q: How can I tell if WebScanX is doing its job?
-
- A: By one of the methods described below:
-
- 1. Open the Status window from a WebScanX icon
- shortcut menu.
-
- 2. Open the log file where you have directed
- WebScanX to log its activity.
-
- 3. Watch the WebScanX icons in the system tray--
- they are animated and move whenever WebScanX
- scans files.
-
-
- Q: Why does WebScanX keep asking for my cc:Mail password
- over and over?
-
- A: If you set WebScanX to log in to your cc:Mail system
- with one user name and password, then log on to your
- cc:Mail system with a different user name and
- password, WebScanX prompts you to enter the new user
- name and password so that it can scan the new inbox
- for viruses.
-
-
- Q: Why does my system slow down when my cc:Mail gets
- scanned?
-
- A: A limitation in the Lotus cc:Mail server software
- might cause your computer to run slowly during a scan,
- especially if you have a large number of e-mail messages
- pending in your Inbox. To increase scan efficiency,
- delete messages you do not need from your cc:Mail Inbox
- and trash folder.
-
- Q: How does WebScanX handle multiple infections in a
- compressed file?
-
- A: Because WebScanX sees a compressed file as one file,
- it can only act on the compressed file as a whole.
- Thus, when it finds an infection in a compressed file,
- WebScanX stops scanning the file and immediately takes
- whatever action has been specified by the user on the
- entire compressed file.
-
- Q: What do I need to do to activate e-mail scanning for
- supported mail programs?
-
- A: If you are using a cc:Mail or Microsoft Exchange mail
- server, you can enable them through the E-Mail Scan
- properties page. You can enable supported POP3, proxy,
- and browser-supported mail programs such as Eudora
- Light, America Online, and Netscape Mail by
- activating "Enable internet download scanning" from
- the Download Scan properties page.
-
- Q: Are mail messages that are MIME encoded supported by
- WebScanX?
-
- A: At this time, WebScanX does not scan mail messages that
- are MIME encoded.
-
- Q: When using MAPI mail, which profile does WebScanX use to
- determine which mailboxes to scan?
-
- A: WebScanX always uses your mail service's default profile
- to determine what to scan. If you want WebScanX to use
- an alternate profile, configure your MAPI mail service
- to use a different default. Please consult your MAPI
- mail service documentation for more information on
- configuring profiles.
-
- Q: Are mail messages that I retrieve using cc:Mail Mobile
- or Microsoft Exchange's mobile mode supported by
- WebScanX?
-
- A: At this time, WebScanX does not scan mail messages
- transferred to your local computer system using mobile
- mail transport.
-
- _________________
- CONTACTING McAFEE
-
- * FOR QUESTIONS, ORDERS, PROBLEMS, OR COMMENTS *
-
- Contact McAfee's Customer Care department:
-
- 1. Corporate-licensed customers, call (408) 988-3832
- Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time
-
- Retail-licensed customers, call (972) 278-6100
- Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time
-
- 2. Fax (408) 970-9727
- 24-hour, Group III fax
-
- 3. Fax-back automated response system (408) 988-3034
- 24-hour fax
-
-
- Send correspondence to any of the following McAfee
- locations.
-
- McAfee Corporate Headquarters
- 2805 Bowers Avenue
- Santa Clara, CA 95051-0963
-
- McAfee Central Office
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-
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-
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-
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- United Kingdom
-
- McAfee France S.A.
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- 75008 Paris
- France
-
- McAfee Deutschland GmbH
- Industriestrasse 1
- D-82110 Germering
- Germany
-
- McAfee Japan Co, Ltd.
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- 3-8-21 Toranomon
- Minato-Ku, Tokyo 105
- Japan
-
- McAfee Korea
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- Seoul, Korea
-
- McAfee South East Asia
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- The Penthouse
- #44-01, Suntec Tower One
- Singapore 038987
-
- Or, you can receive online assistance through any of
- the following resources:
-
- 1. Bulletin Board System: (408) 988-4004
- 24-hour US Robotics HST DS
-
- 2. Internet e-mail: support@McAfee.com
-
- 3. Internet FTP: ftp.McAfee.com
-
- 4. World Wide Web: http://www.McAfee.com
-
- 5. America Online: keyword MCAFEE
-
- 6. CompuServe: GO MCAFEE
-
- To provide the answers you need quickly and
- efficiently, the McAfee technical support staff needs
- some information about your computer and your software.
- Please have this information ready when you call:
-
- - Program name and version number
- - Computer brand and model
- - Any additional hardware or peripherals connected to
- your computer
- - Operating system type and version numbers
- - Network name, operating system, and version
- - Network card installed, where applicable
- - Modem manufacturer, model, and baud, where
- applicable
- - Relevant browsers or applications and their version
- numbers, where applicable
- - How to reproduce your problem: when it occurs,
- whether you can reproduce it regularly, and under
- what conditions
- - Information needed to contact you by voice, fax,
- or e-mail
-
- We also seek and appreciate general feedback.
-
-
- * FOR ON-SITE TRAINING INFORMATION *
-
- Contact McAfee Customer Service at (800) 338-8754.
-
- * FOR PRODUCT UPGRADES *
-
- To make it easier for you to receive and use McAfee's
- products, we have established an Agents program to
- provide service, sales, and support for our products
- worldwide. For a listing of McAfee agents near you,
- click Contact McAfee under the Information section on
- the McAfee website.
-
- * MCAFEE BETA SITE *
-
- Get pre-release software, including DAT files, through
- http://beta.mcafee.com. You will have access to Public
- Beta and External Test Areas. Your feedback CAN make a
- difference.