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- 4:30:51 PST, Monday, January 17
-
- "...The first rumbling didn't really alarm me, I had become so accustomed
- to the 3 and 4 magnitude rattlers we'd been having. CalTech had just
- assured us that nothing significant would come of them. Then, my apartment
- building jumped about a foot west and I put down my book. The building
- switched to an up and down motion, really violent. As I got up off the bed
- the lights went out and I lost my balance as a framed picture hit me in
- the head. I stubbed my toe on the 4 track tape recorder which had wriggled
- off the desk. I felt a hot rush of panic shoot up through my stomach and
- all the way to my fingertips. I got the door open and braced myself in the
- jamb. Finally, I was living my old dream about being naked in a public
- place. No one was in the courtyard and the shaking stopped before I could
- decide whether to bolt all the way out the door.
-
- "There was total silence and total darkness. I grabbed my pants and people
- started slowly coming out of the two buildings which face each other. The
- sky flashed blue from several directions from arcing power lines. I walked
- to the street and began to hear car alarms, and the burglar alarm from the
- Thrifty Drug store across the street. Everyone was O.K. I looked in on
- Harry next door, who is blind and wheelchair bound.
-
- "I put on the rest of my clothes at the curb, and warmed up the
- motorcycle.... Neither the phone nor my two-way radio worked. I was
- reminded of "The Day the Earth Stood Still." As I drove down Venice
- Boulevard, straining to see the street signs, a huge meteor streaked
- across the sky to the north." - Jazz Potato
-
- And so it started. 30 seconds that forever altered the lives and destinies
- of thousands of Southern Californians. Over 50 deaths and countless
- injuries; freeways destroyed; thousands of people left to sleep in parks
- and makeshift tent cities; no power, water, or communications; confusion,
- terror and heartbreak punctuated by a seemingly endless succession of
- aftershocks. In spite of a flood of reporters, camera crews, TV trucks,
- photographers, network anchors, writers and announcers, people outside the
- area had little or no idea what was happening to loved ones. And with
- telephone lines down or overloaded, there was no way to find out.
-
- Then the members of the global online community took the initiative, chief
- among them the vast GEnie network.
-
- The First Day
-
- Within hours of the quake, messages were being posted in a special
- earthquake Topic in The American West RoundTable Bulletin Board (keyword
- WEST) giving vital information on aid, assistance, and shelters. In the
- midst of disaster, using battery-powered laptops and gas-powered
- generators, members in the quake area posted regular reports and
- volunteered to check on people for relatives desperately seeking
- information. Messages were soon posted listing names, injuries, and
- property damage; while GEnie members all over the world relayed status
- reports back and forth between survivors and family members. Tales of
- survival, first-hand accounts, and revelations on everything from water
- purification and insurance to scams and ripoffs emerged. And through it
- all, a sense of community -- of sharing and belonging -- grew stronger.
-
- "GEnie people are family," Kathy Harradine, American WEST RoundTable Sysop
- affirmed. "Even if we've never met and never corresponded before, it's
- like having one huge family to help when we're in trouble."
-
- Diane Chaney, manager of the American WEST RoundTable, concurred.
- "Communications between loved ones are so important," she said. "Using GE
- Mail and messages on the American WEST Bulletin Board, we helped many
- establish contact, even when long distance phone lines weren't able to get
- through."
-
- The Second Day
-
- Statistically, in the first two days following the quake, over a thousand
- people checked out the new Topics, more than 500 messages were posted, and
- hundreds of other private GE Mail messages were exchanged among GEnie
- subscribers. "And it's still going strong with updates, offers of help,
- and 'war stories'," Kathy pointed out. "This is unusual for us!"
-
- Behind the statistics, however, a different drama was playing itself out.
- While the rest of the world was relying on strobe-like video snapshots and
- conventional print media to paint a picture of the effects of the quake,
- GEnie members were able to get first-hand accounts and inside information,
- unfiltered, unedited and unabridged.
-
- And while some of the posts were serious, others injected a much-needed
- dose of humor, as in this excerpt from TheFog:
-
- "One guy was cut pretty bad, actually two were. He had a picture over his
- bed which ended up on his head. A woman had a shelf with plants over her
- bed and she was cut when they came down.
-
- "I showed him how to hang pictures with 2 hooks and Velcro(tm) the base to
- the wall. I suggested the woman check into synthetic plants with basket
- bases if she insists on sleeping under them - otherwise she may spend
- eternity under some plants."
-
- And this, from Bill:
-
- "Oops! Another aftershock! The consensus is a 4.7. We have an office
- aftershock pool -- kind of like holding up the score cards at a figure
- skating exhibition. It's sick, but you have to keep laughing."
-
- The Aftermath
-
- In the aftermath, messages of thanks began pouring in, expressing
- gratitude for the selfless actions of so many GEnie members. Messages like
- this:
-
- "When one sees the level of helpfulness, caring and concern shown on GEnie
- by so many who offered to, and did, call friends and family for us, many
- of whom had never seen our names on GEnie before -- let alone "know" us,
- it really shows what a wonderful online community we have here. No doubt
- about it, the GEnie family is the best." -- Barbara
-
- Perhaps the best testimony to the true spirit of the GEnie community comes
- from Diane, Kathy and the American WEST staff themselves:
-
- "GEnie people are truly incredible. From a little girl in Northridge who
- was able to find out that her teacher was okay, to people who've heard
- their friends and relatives talking about this "place"...and have finally
- found out what it's about by being able to locate people in the affected
- area thanks to their friends on GEnie, people on GEnie pulled together in
- an extraordinary way.
-
- "Each and every one of you who's offered to make phone calls (either in or
- outside of the areas), every one who's come online shortly after the event
- to let folks know that they and others are okay... every one of you who's
- been there for others...you're all wonderful!! Thank you so much for being
- just who you are. You ARE what makes GEnie great!"
-
- Couldn't have said it better myself.
-