Transcription: Hardware problems are not the sole cause of your problems though. Nearly half of the respondents to our reader reliability survey had experienced software headaches with the vast majority of those being related to Windows 95. And games and multimedia titles too, nearly one in ten of you had calls for complaint. One of the most frequent reasons for support calls going through to helplines tends to be related to drivers being replaced by games and multimedia software. So if you're asked to If you want to replace drivers and you're not sure, the simple devices don't. If your hard disk drive shoul ...