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Installing Lotus Products on a Network Server
----------------------------------------------------------------------
This file contains information for systems administrators
who are installing Lotus products to be shared by multiple users
locally or across a network.
Contents of this file:
1. Sharing Lotus Applications Among Multiple Users
2. Why Use a Lotus Application on a Network?
3. Supported Networks
4. Overview of a Network Installation
5. How to Install on a File Server
6. How to Install on a Network Node
7. Creating Personal Folders
8. Creating Shared Data Folders
9. Automated Install
10. Uninstall
11. Information to Give Users
12. If You Have a Problem
13. Network-Specific Information for SmartSuite Release 9 Applications
14. Multilingual Install
---------------------------------------------------
1. Sharing Lotus Applications Among Multiple Users
---------------------------------------------------
Lotus applications can be installed in a variety of ways for your
users.
Standard Install:
This installs the product to each user's hard disk. This installation
is best for users who do not want to rely on server access
to run applications. Lotus Install runs a Standard Install by default
unless you select the "File server or multiple user install" check
box in the Welcome dialog box.
Distribution Install:
This install copies the contents of the Lotus diskettes or a CD-ROM to
a network file server. You can then use the copy on the server to
perform subsequent standard, file server, or distribution installs
(all install types). This installation is useful if
you will be running several standard installs for users who are at
least occasionally connected to the network. You can run Install
for them from the distribution location on the server rather than
having to bring the diskettes or the CD-ROM to their machine. You
access Distribution Install by selecting the "File server or
multiple user install" check box in the Welcome dialog box of the
Lotus Install program.
File Server or Multiple User Install:
Lotus applications can be configured to be shared by multiple "node"
users. The main portion of the applications will reside in one
location and all node users will be configured to use the
applications from that location. All users must have access to this
shared location via a network or on a shared local machine.
To share a Lotus application across a network, select the "File server
or multiple user install" check box in the Welcome dialog box of the
Lotus Install program and then select a network drive as the
installation destination. You must then run Node Install from this
location for each node user.
To share a Lotus application among multiple users on one machine,
select the "File server or multiple user install" check box in the
Welcome dialog box of the Lotus Install program and then select
a local or network drive as the installation destination. You
must then run Node Install from this location for each user
while logged into the machine as that user. Select a unique
personal folder for each node user (such as c:\users\user1\lotus)
and do not overwrite your server install (for example, c:\lotus)
when you run the node installs.
In addition, by default, Windows 95 does not enable separate multiple
user settings on a machine (Windows NT does enable this). To enable
this feature in Windows 95, run the Passwords applet in the
Control Panel, select the User Profiles tab, select the "Users
can customize their preferences..." radio button and select all the
User Profile Settings check boxes. For more information, see your
Windows 95 documentation.
Node Install:
Node Install configures users to run the Lotus application from a
shared location. Such users are called node users. Node Install
prompts for the location of the personal folder for that node user.
A personal folder is used for user data files, application
configuration files, node user features such as personal copies
of SmartMasters. Personal folders can be on a local or network
drive.
--------------------------------------------
2. Why Use a Lotus Application on a Network
--------------------------------------------
The benefits of using Lotus applications on a network include:
* Conserve hard disk space by having only one copy of a Lotus
application on the file server instead of a copy on
each personal computer.
* Allow users to share files, computer equipment, printers,
backup devices, and other networked resources.
* Quickly distribute files, templates, and applications while
users access files immediately.
* Back up files centrally.
* Save time when upgrading to a new release of a Lotus
application, because you upgrade the software on the
file server instead of on individual computers.
* Integrate with enterprise systems tools like Tivoli, SMS,
CID, and others.
----------------------
3. Supported Networks
----------------------
SmartSuite supports the following networks:
Microsoft Windows NT 3.51, 4.0, or later
Novell Netware 3.12, 4.10, and 4.11
IBM OS/2 LAN Server 4.0
Microsoft Network - Windows 95 (Peer to Peer)
Banyan Vines 6.0*
Microsoft LAN Manager 2.2
* Universal Naming Convention (UNC) paths are not supported
adequately under existing Banyan 6.0 client. Contact Banyan
for potential updates.
NOTE: For information on supported networks for Organizer,
see the Exploring Organizer book, which is in DocOnline.
--------------------------------------
4. Overview of a Network Installation
--------------------------------------
You must complete the following tasks to install a Lotus application
on a file server.
1. When upgrading from a previous release of a Lotus application,
copy files that you want to save to another folder and then erase
the application program files from your server.
2. Determine the location and names of the server folders.
We recommend that you use the folder structure shown here:
Main Lotus folder (\LOTUS)
Program folder - SmartCenter (\LOTUS\SMARTCTR)
Program folder - 1-2-3 Release 9 (\LOTUS\123)
Program folder - Word Pro Release 9 (\LOTUS\WORDPRO)
Program folder - Freelance Graphics
Release 9 (\LOTUS\FLG)
Program folder - Approach Release 9 (\LOTUS\APPROACH)
Program folder - FastSite Release 1 (\LOTUS\FASTSITE)
Program folder - Organizer (\LOTUS\ORGANIZER)
Program folder - ScreenCam (\LOTUS\SCRNCAM)
Shared Component folder (\LOTUS\COMPNENT)
Online documentation folder (\LOTUS\DOC)
Note: If you decide to install Lotus applications to
different areas on the network, and if these applications
will be used by the same node users, make sure you only
have one shared components folder on the network for
these users.
3. Decide whether to use Universal Naming Convention (UNC) or
drive letter mapping. UNC specifies a server name and volume
or sharename in the format \\server\volume. Drive mapping
associates a letter with a server and volume and folder for
easy access.
Install records its settings based on how you run install. If
you install to the server using a UNC path, node users must
also use UNC paths when running node install. This means that
the server and volume specified must always be available.
If you install to the server using a drive letter path,
node users must be mapped to all Lotus product and shared
tools folders on the file server at the same level in the
folder structure as you specify during the file
server install.
4. Use the Lotus Install program to install the Lotus applications
on the server. You can use either manual or automated install.
5. Create any personal or shared data folders on the file
server.
6. Make printer and network folders available to users.
7. (Optional) Create a batch file, or update the system or user
login script, to connect users to network folders.
8. Give users the information listed in section 11, "Information to
Give Users," of this document.
-----------------------------------
5. How to Install on a File Server
-----------------------------------
To run a File Server Install:
1. Insert the CD-ROM or Disk 1 into the appropriate
drive.
2. Choose Start, then Run from the taskbar.
3. Enter X:\INSTALL in the Run dialog box, where X:
is your CD-ROM drive or disk drive.
4. On the Welcome dialog box, select the "File server or
multiple user" check box.
Install consists of a series of dialog boxes that are generally
self-explanatory. If you need more information when using a dialog
box, choose Help by clicking the Help button or pressing ALT+H.
When running Install:
* Use the Node User Feature Access dialog to specify whether
node users can copy any product features to their
personal folder. (In most cases, the features are available
to node users whether they can copy them or not. Approach
ODBC drivers must be copied locally to be available to
node users.) You must choose "Customize features" in
the Install Options dialog box to access the Node User
Features dialog box.
* After you install a Lotus application on the file server,
you must run a Node Install for each user
before the user can run the application. Node Install
sets up personal folders for node users. During
Node Install, node users can choose which of the Node
User Features you selected during Server Install
to install to their personal folder.
* Please keep in mind that if you are not installing to a UNC
path, node users must be mapped to all Lotus product
and shared tools folders on the file server at the
same level in the folder structure as you specify
during the file Server Install.
* If your node users run a shared copy of Windows 95 located
on a file server (rather than having Windows 95 on their
own machines), you must run the Server Install from the
same shared copy of Windows 95. When you run a Server
Install from a shared copy of Windows 95, the files that
SmartSuite needs which are installed to the
\windows\system and \windows\fonts folders are installed
to the shared copy of Windows on the file server. A Node
Install from a machine that uses a shared copy of Windows
will then allow that user to use these files from the shared
Windows location.
NOTE: Windows NT supports multiple users on one PC.
------------------------------------
6. How to Install on a Network Node
------------------------------------
Once you have installed a Lotus application on a network file server,
the Lotus Node Install program resides on that server. To install the
application on a node, you must run a Node Install.
NOTE: If you want to run a Lotus application at the file server
workstation rather than from a node, you must complete a
Node Install on the file server workstation.
To run Node Install:
1. From the taskbar, choose Start and then Run.
2. Enter X:\PATH\INSTALL in the Run dialog box, where
X:\PATH is the drive letter and path for the
main Lotus folder of the Lotus application
on your file server.
NOTE: Make sure the path for your node copy of
SmartSuite is different from that of your
file server copy. If the path names are
identical you will overwrite the copy that
is being shared by your node users.
3. Choose OK.
NOTE: Please keep in mind that if you are not installing
to a UNC path, node users must be mapped to all
product and shared tool folders on the file server
at the same level in the folder structure as you
specify during the file server install.
---------------------------------
7. Creating Personal Folders
---------------------------------
Users who run a Lotus application from a file server must have a
personal folder. This folder can reside on either the file
server or a node, and contains the application configuration files.
If you selected features during the file server install that
node users could copy, the personal folder contains these also.
Users can also store data or other files in their personal folders.
NOTE: Users must have a separate personal folder
for each Lotus application.
When deciding where to locate personal folders, determine if the
file server or node has enough disk space for personal folders.
Also, the file server may be the more convenient location for personal
folders if you are responsible for regularly backing up and
archiving data files.
If you decide to put personal folders on nodes, let users create
them because they are familiar with the folder structure of their
hard disks. During installation on a node, Install prompts users for
the name and location of their personal folder, and creates the
folder if it does not already exist.
If you decide to put personal folders on the file server, create
the folders yourself, because you must assign network names and
access privileges to those folders.
------------------------------------
8. Creating Shared Data Folders
------------------------------------
Shared data folders contain data files users create. One copy of
a shared data file may serve many users. Shared data folders can
have any name, can be in any location on the file server, and must be
accessible to node users.
After you install the Lotus application(s) on the file server, make
the server folders available to network users. The procedure
differs for each network. However, you generally need to give users
read-only access to folders in which you don't want them to write
over, delete, or create files; and give each user full access to a
personal folder. Additionally, if applicable for your network,
make folders shareable by giving the folder location on the
server a network name (share name).
For Word Pro and Freelance Graphics you can create multiple folders
for scripts, SmartMaster templates and documents. In User
preferences, these paths should be separated by a semicolon.
(i.e.C:\Lotus\Smasters\Wordpro;\\BigServer\Apps\Lotus\
Smasters\WordPro;\\BigServer\Corporate\Smasters\). Each folder will
be searched when a file is referred to with no path in an Open dialog
box. In addition, all folders will be displayed in the "Browse for more
SmartMasters" dialog box.
---------------------
9. Automated Install
---------------------
Automated Install is a feature that allows users to run the Lotus
Install program without the user interface. This feature is
particularly useful for network administrators who must manage
installs and upgrades for large groups of users.
You use this feature by filling in the fields in the response file
(instsuit.rsp), and then making that file available to users.
The information you supply in this file provides input to the Install
program so it can run without user intervention.
NOTE: Only network administrators should edit the response file.
Individual users should use the response file provided to them by
their network administrator.
To use the Automated Install feature, first prepare the response file:
1. Back up the response file by copying it to a new name
(instsuit.sav, for example).
2. In the original response file, provide the information for
each field. Examine each default value to make sure it is
the value you want. Read the comments for each field for
information about legal values and possible interactions
with other fields.
3. Validate your response file by running an Install that uses
the response file as input. (See the command line
information below). The Install program displays any
errors that occur. Remember that if you are testing
Node Installs, you must run a File Server Install
first.
When your response file has no errors and performs the install as you
intend, make it available to your users with instructions about how
to run the Install program. You might want to tell them what command
line to type, or you might choose a different method. The best
distribution strategy depends on the tools available at your site.
To run an automated install:
1. From the taskbar, choose Start and then Run.
2. Type the install command:
<Path>\install /A <ResponseFilePath> [/U ["UserName"]]
[/O [<LogFilePath>]] [/M] [/?]
where:
* Path is the location of the install program
executable.
* /A turns on the automated install feature.
* ResponseFilePath is the full path and
name of the response file. If you do
not specify a path, this defaults to
the folder in which your install
executable resides.
* /U allows you to specify the name of the user.
* "UserName" is the name of the user to which
this copy of the program is registered.
See the comments for the UserName field
in the response file for information
about defaults.
* /O allows you to specify the status log file
path and filename.
* LogFilePath is the full path and name of the
status log file. If you do not specify a
path, this defaults to \<windowsdir>\lotinst.log.
* /M allows install to use multiple user setup on
NT machines.
* /? brings up the command line usage message.
OLEAUT32.DLL in the system directory
--------------------------------
If you plan on using Automated Install, check that your users
have a version of OLEAUT32.DLL in their system directories
(\WINDOWS\SYSTEM or \WINNT\SYSTEM32) that is version
2.20.4054 or later. If a user does not, copy it from the CD
(\LOTUS\WINSYS\OLEAUT32.DLL) to the user's system directory.
-------------
10. Uninstall
-------------
The Lotus Uninstall program allows you to remove the Lotus
application which you installed. You can run Uninstall from
the Start Menu. To run Uninstall:
1. Choose Settings - Control Panel from the Start menu.
2. Select Add/Remove Programs.
3. Choose the program to be removed.
4. Click Add/Remove.
Network administrators can run an automated Uninstall by using the
Uninstall command line.
LUNIN11 /T <ProductName> /V <ProductVersion> /I <INF_file_path>
/C <CINSTALL.INI_file_path> [/A] [/O [<LogFilePath>]]
[/L <LanguageCode>] [/U <UserName>]
where:
* /T <ProductName> is the product name, exactly as found in the
Registry.
* /V <ProductVersion> is the product version, exactly as found
in the Registry.
* /I <INF_file_path> is the complete path and name of the
file that lists the product files. This file always has an
.INF extension.
* /C <CINSTALL.INI_file_path> is the complete path and name of
the install configuration file, CINSTALL.INI.
* [/A] causes an automated Uninstall.
* [/O [<LogFilePath>]] specifies the name and location of the
message log file Uninstall creates. This file will include a
record of each item removed and any error messages
encountered. If you omit this parameter, it defaults
to LOTUNIN.LOG in the Windows folder.
* [/L <LanguageCode>] specifies the language in which Uninstall
will run. If you omit this parameter, Uninstall defaults to
English. Valid codes are the 2-character ISO standard
language codes. You can enter any language code here, as long
as you have installed the product in that language on this
system.
* [/U <UserName>] specifies the user name to place in the
Uninstall log file. This parameter is for informational
purposes only. If you omit this parameter, Uninstall defaults
to the current user.
For example, the following Uninstall command line would invoke the
English version of Uninstall to remove SmartSuite. In this
example, the main Lotus folder is called LOTUS and the log file will
be written to the root of C instead of the Windows folder.
LUNIN11 /T SmartSuite /V 98.0 /I C:\LOTUS\suit.INF /C
C:\LOTUS\CINSTALL.INI /A /O C:\LOTUNIN.LOG /L EN /U NETADMIN
You can view and change the command line for your Add/Remove item or
Uninstall icon, if necessary. You can find the Uninstall command line
in the following Registry location:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\
<product name & version>\UninstallString
NOTE: Only network administrators should view or change the Uninstall
command line. Individual users should run Uninstall from the
Control Panel.
To invoke a silent uninstall, add the switch /s to the command line
when uninstall is invoked, e.g.,
C:\WIN95\lunin11.exe /T SmartSuite /V 98.0 /I c:\lotus\suit.inf /C
c:\lotus\cinstall.ini /O /L EN /A /S
-----------------------------
11. Information to Give Users
-----------------------------
Provide users with the following information about installing
products:
* Instructions on how to connect to:
- The network
- File server folders, such as the Lotus
application program, personal, and shared
data folders. Please keep in mind that
if you are not installing to a UNC path,
node users must be mapped to all Lotus product
and shared tools folders on the file server
at the same level in the folder structure as
you specify during the file server install. It
is a good idea to tell them which drives to map
to and provide them with a batch file to connect
to these drives.
- Network printers, and how to print on a network
* Information on using the Lotus Install program
* Information on starting Lotus applications
* Information on other applications, as required
-------------------------
12. If You Have a Problem
-------------------------
PROBLEM: A user cannot run a Lotus application from the assigned node.
SOLUTION: Ensure that the user has completed the Install
successfully, that the network connections are valid, and that users
have read-only access to the program folder.
PROBLEM: When selecting the folder to start a Lotus application,
a user receives an error message saying the path is invalid or
the file is not found.
SOLUTION: Check the drive letter specified for the Lotus application
folder. To do this:
1. Click Start on the Taskbar.
2. Choose Settings.
3. Choose Taskbar.
4. Select the Start Menu Programs tab.
5. Click Advanced.
This loads the Explorer.
6. Under Programs, select the Lotus Node Install.
7. Choose File - Properties.
8. Select the Shortcut tab.
9. Select the appropriate Lotus Application folder.
10. Make sure that the drive letter in the user's network
connection to the Lotus program folder is the same
as that specified for the Lotus application folder,
or change the properties of the folder to use the
drive letter specified in the user's network
connection.
PROBLEM: A user tries to gain access to a shared data file in the
shared data folder on the file server and receives a message
indicating that no reservation is available.
SOLUTION: This problem could be caused by any of the following:
* Another user has the file reservation.
* The folder is a read-only folder and does not allow
users to write to files.
* The file is a read-only file.
----------------------------------------------------------------------
13. Network-Specific Information for SmartSuite Release 9 Applications
----------------------------------------------------------------------
NOTE: For information on supported networks for Organizer,
see the Exploring Organizer book, which is in DocOnline.
Microsoft Network - Windows 95 (Peer to Peer); Windows NT Server 3.51,
4.0, or later; Microsoft LAN Manager 2.2
--------------------------------------------------
Lotus recommends that you organize the server folders as follows:
Lotus parent folder
SmartCenter program folder
recommended share name - SMARTCTR
access - read (R)
1-2-3 program folder
recommended share name - 123
access - read (R)
Word Pro program folder
recommended share name - WORDPRO
access - read (R)
Freelance Graphics program folder
recommended share name - FLG
access - read (R)
Approach program folder
recommended share name - APPROACH
access - read (R)
Organizer program folder
recommended share name - ORGANIZER
access - read (R)
FastSite program folder
recommended share name - FASTSITE
access - read (R)
ScreenCam program folder
recommended share name - SCRNCAM
access - read (R)
Lotus Shared Tools folder
recommended share name - COMPNENT
access - Read (R)
Novell NetWare versions 3.12, 4.10, and 4.11
--------------------------------------------
Lotus recommends that you organize the server folders as follows:
Lotus parent folder
SmartCenter program folder
access - Read-File Scan (RF)
1-2-3 program folder
access - Read-File Scan (RF)
Word Pro program folder
access - Read-File Scan (RF)
Freelance Graphics program folder
access - Read-File Scan (RF)
Approach program folder
access - Read-File Scan (RF)
Organizer program folder
access - Read-File Scan (RF)
FastSite program folder
access - Read-File Scan (RF)
ScreenCam program folder
access - Read-File Scan (RF)
Lotus Shared Tools folder
access - Read-File Scan (RF)
IBM OS/2 LAN Server version 4.0
-------------------------------
Lotus recommends that you organize the server folders as follows:
Lotus parent folder
SmartCenter program folder
recommended alias - SMARTCTR
access - read (R)
1-2-3 program folder
recommended alias - 123
access - read (R)
Word Pro program folder
recommended alias - WORDPRO
access - read (R)
Freelance Graphics program folder
recommended alias - FLG
access - read (R)
Approach program folder
recommended alias - APPROACH
access - read (R)
Organizer program folder
recommended alias - ORGANIZER
access - read (R)
FastSite program folder
recommended alias - FASTSITE
access - read (R)
ScreenCam program folder
recommended alias -SCRNCAM
access - read (R)
Lotus Shared Tools folder
recommended alias - COMPNENT
access - read (R)
Banyan VINES version 6.0
----------------------------------
Lotus recommends that you organize the server folders as follows:
Lotus parent folder
SmartCenter program folder
recommended StreetTalk item name - SMARTCTR@GROUP@ORGANIZATION
1-2-3 program folder
recommended StreetTalk item name - 123@GROUP@ORGANIZATION
access - read (R)
Word Pro program folder
recommended StreetTalk item name - WORDPRO@GROUP@ORGANIZATION
access - read (R)
Freelance Graphics program folder
recommended StreetTalk item name - FLG@GROUP@ORGANIZATION
access - read (R)
Approach program folder
recommended StreetTalk item name - APPROACH@GROUP@ORGANIZATION
access - read (R)
Organizer program folder
recommended StreetTalk item name - ORGANIZER@GROUP@ORGANIZATION
access - read (R)
FastSite program folder
recommended StreetTalk item name - FASTSITE@GROUP@ORGANIZATION
access - read (R)
ScreenCam program folder
recommended StreetTalk item name - SCRNCAM@GROUP@ORGANIZATION
access - read (R)
Lotus Shared Tools folder
recommended StreetTalk item name - COMPNENT@GROUP@ORGANIZATION
access - read (R)
NOTE: After installing SmartSuite, users will not be able to use the
applications unless you make each file in the Lotus Shared
Tools folder a read-only file. To do so, use the DOS ATTRIB
command.
------------------------
14. Multilingual Install
------------------------
Overview
--------
In this release, you can install copies of SmartSuite in
multiple languages. This capability is part of the Lotus
strategy for multilingual computing. You install each language
version into the same product folder. This saves disk
space since only the differences between language
versions take up additional space. Separate language subfolders
will automatically be created for files which are language-specific,
SmartMasters, Install files, and so on.
Once you have multiple language versions of SmartSuite installed,
you can easily choose which language version you want to run
when you start the application.
The Install program populates the Start menu with icons for the
additional languages of each SmartSuite application. These
icons can be identified by the two character ISO language tag.
For example, the icon for the French version of SmartSuite
is labeled SmartSuite - FR.
NOTE: In this release, Asian language versions of SmartSuite
do not support multilingual installations.
Server/Node Install
-------------------
In a server install, you must install the additional languages
into the same folder with the primary language version
of SmartSuite, and you must select the same Install Option
for each language. For example, if you select "Default Features"
for the first language, you must select "Default Features" for
each subsequent language. If you select "Customize Features"
you must select all the product features in the Customize tabs
in both the first language install and all subsequent language
installs.
If you install additional languages as part of the same copy
of SmartSuite on the server the first language you install becomes
the default language. Install generates one install folder,
one node install executable, and one icon for each language.
Then the node user clicks on the icon for the language they
want to install next.
Additional language node copies of SmartSuite can be installed
into existing personal folders for SmartSuite on node machines.
The first language you install to a node becomes the default
language. To add an additional language version of a Lotus
application, the user must rerun the Install program from the
appropriate language subfolder on the server. The Install
program informs the user that they already have a copy of the
product in a different language, and preserves the folder
structure of the default language.
Standard Install
----------------
Like node installs, additional language standard installs can only
be made to one copy of the product; they cannot be installed in
different places on the same machine. Additionally, you must
select the same Install Option for all languages. For example, you
must choose "Default features" each time you do an installation, or
"Minimum features" for all installations, or if you choose "Customize
features" you must select all features in the Customize dialog boxes.
Performing a server install from CD or disk
--------------------------------------------
To install an additional language:
1. Install a copy of SmartSuite on the server.
2. Run the Install program from the CD or disks for the
additional language version of SmartSuite.
3. Choose the same drives and folders you chose for the first
language. Install will create a language subfolder
for each additional language you install and place a
language-specific INSTALL.EXE in that folder.
4. Inform your node users where they can find the
language-specific INSTALL.EXE for the
language(s) they want to install.