For more detailed information please check the manual included in the installation
After installation of FAXmaker, you must be sure to install the FAXmaker printer driver following the printer driver installation instructions below. The printer driver is used to send out coverpages & convert attachments, and therefore you will need to do this before you send a fax.
Before you start the fax service, you must configure at least on port (modem) using the FAXmaker configuration application. This applet can be started from the control panel or from the FAXmaker program group.
After configuring the fax settings, you must configure at least one user in the User configuration application.
After doing this you can start the FAXmaker MTA and the FAXmaker Fax server.
- If the service won't start -
If either of the services won't start, error 2000 will be generated, which means that you must check the NT error log for more information. If you are not using NT, load the FAXmaker monitor and check its error log, located underneath the port status dialog.
Please keep the following in mind;
a. The FAXmaker fax service won't start if you haven't configured at least one port first.
b. If you are installing FAXmaker a second time, you need to either remove the old installation or rename the services. You can not have multiple services with the same name in NT!
-- Installing the faxmaker printer driver on Windows NT 4 server
Go to the Add printer wizard located in the printers folder in the control panel. P.S. You may need your Windows NT 4 install disks at hand.
1. Start Add Printer
2. Select 'My Computer'
3. Select Next
4. Select any unused port from the list.
5. Select Next.
6. The printer selection dialog will appear. Select 'Have Disk'
7. Enter the path to the FAXmaker NT driver directory; namely c:\apps\faxmaker\install\winnt4.
8. Choose O.K.
9. Verify FAXmaker printer driver appears in Printer dialog.
10. Choose Next.
11. The Add Printer wizard will prompt you to insert the Windows NT 4 CD ROM. However, if you have an English installation, you can simply delete i386 from the path that is prompted and use the files supplied by the FAXmaker install.
Click OK to continue.
12. You may choose to use FAXmaker as you default printer driver.
13. Choose Next.
14. Choose not shared.
15. Choose Next.
16. Do not print a test page.
17. Choose finish.
-- Installing the FAXmaker printer driver on Windows NT 3.51 server.
Use the Print Manager Create Printer option from the Printer menu. To create a printer, you must be logged on as member of the Administrators, server Operators, Print Operators, or Power Users group.
1. Start the print manager from the control panel or main group.
2. From the Printer menu, choose Create Printer.
3. In the Printer Name box, type FAXmaker.
4. Install the FAXmaker printer driver by selecting "Other" in the Driver box.
5. The Install Driver dialog box pops up. Specify the drive and path where the windows NT client installers we're copied. By default this is;
apps\FAXmaker\install\winnt35.
6. Select O.K.
7. The Select Driver dialog box pops up. Select the FAXmaker driver and choose the OK button. The driver will now be installed by FAXmaker.
8. In the Print To box, Select any unused port.
9. In the Create Printer dialog box, choose the OK button.
10. Print manager automatically displays a dialog box allowing you to set up the features of your printer. There is no need to change any of these options.
11. The FAXmaker printer driver is now installed.
Installing the printer driver in Windows 95
If your server is running on Windows 95, you do not need to install a FAXmaker printer driver. Re-booting will automatically install the FAXmaker printer driver.
Furthermore, a number of general things about NT services;
a. Do not use the same service name twice, unless you run the services deinstall program first. In general you will have to remove all references to a service from the registry first and re-boot before you will be able to restart the service.
b. In a few cases the Exchange gateway service requires a reboot after starting and stopping it.
-- Installing the fax printer driver for Windows NT 4
Go to the Add printer wizard located in the printers folder in the control panel. P.S. You may need your Windows NT 4 install disks at hand.
1. Start Add Printer
2. Select 'My Computer'
3. Select Next
4. Select GFIFAX: from available ports list. This port will only appear after running the client installation and rebooting your machine after installation.
5. Select Next.
6. The printer selection dialog will appear. Select 'Have Disk'
7. Enter the path to the FAXmaker NT driver directory; namely c:\apps\faxmaker\install\winnt4.
8. Choose O.K.
9. Verify FAXmaker printer driver appears in Printer dialog.
10. Choose Next.
11. The Add Printer wizard will prompt you to insert the Windows NT 4 CD ROM. However, if you have an English installation, you can simply delete i386 from the path that is prompted and use the files supplied by the FAXmaker install.
Click OK to continue.
12. You may choose to use FAXmaker as you default printer driver.
13. Choose Next.
14. Choose not shared.
15. Choose Next.
16. Do not print a test page.
17. Choose finish.
Remember that for the Send message dialog to automatically pop up after printing to the FAXmaker printer driver, the FAXmaker icon must be loaded before.
-- Installing the fax printer driver for Windows NT 3.51
After running the FAXmaker install program, you must install & configure
the fax printer driver from the print manager.
Use the Print Manager Create Printer option from the Printer menu. To create a printer, you must be logged on as member of the Administrators, server Operators, Print Operators, or Power Users group.
1. Start the print manager from the control panel or main group.
2. From the Printer menu, choose Create Printer.
3. In the Printer Name box, type FAXmaker.
4. Install the FAXmaker printer driver by selecting "Other" in the Driver box.
5. The Install Driver dialog box pops up. Specify the drive and path where the windows NT client installers we're copied. By default this is;
apps\FAXmaker\install\winnt.
6. Select O.K.
7. The Select Driver dialog box pops up. Select the FAXmaker driver and choose the OK button. The driver will now be installed by FAXmaker.
8. In the Print To box, Select the "GFIFAX:" port. This port will only appear after running the client installation and rebooting your machine after installation.
9. In the Create Printer dialog box, choose the OK button.
10. Print manager automatically displays a dialog box allowing you to set up the features of your printer. There is no need to change any of these options.
11. The FAXmaker printer driver is now installed.
Remember that for the Send message dialog to automatically pop up after printing to the FAXmaker printer driver, the FAXmaker icon must be loaded before.
----- Contacting GFI
Before contacting GFI FAX & VOICE for support, please reference our Intranet FAQ on our Internet server. We will also be posting patches and updates there on a regular basis.
You may contact our web site at http://www.gfifax.com.
If you would like to request support, please send e-mail to support@gfifax.com. Be sure to register your product prior to requesting support. Registering can be done online on our internet site under the section product support.
Registered users receive priority support and a guarantueed response time.
Requesting support if you are evaluating FAXmaker for purchase;
Please send e-mail to support@gfifax.com. Be sure to have filled in your contact details correctly before downloading the evaluation program. We reserve the right to refuse support if you have not filled in your contact details correctly. In general our response time will be between 24 and 48 hours. Do not call GFI for telephone support on the evaluation version.
GENERAL ISSUES
--- Checking modem compatibility
GFI does not recommend using class 1 modems as fax server devices. If you wish to use a particular modem, you must check whether it is a class 2 or 2.0 compatible You can do this by issueing the AT+FCLASS=? command in terminal. If it returns 2 or 2.0 as one of the supported modes, it is either class 2 or class 2.0 compatible.
If it returns only 0 and 1, then you can not use this modem with FAXmaker.
The FAXmaker for Networks 6 services have to be uninstalled manually from the registry. The procedure to remove the FAXmaker services is as follows:
1) Run the registry editor. To do this Click on the Start button and select run. Enter the command 'REGEDT32' and select OK.
2) Select the window options (ALT-W) and go the the HKEY_LOCAL_MACHINE window.
3) Select SYSTEM\CurrentControlSet\Services and a list of all the services is displayed.
4) The FAXmaker services are normaly displayed with the name of FAXmaker. Highlight the services by clicking on them, and then delete them by pressing the DELETE key. Then select yes whem prompted to confirm the deletion.
5) After deleting the services you must then reboot the computer.
IMPRTANT NOTE: When the services have been deleted (delete has been confirmed) the operation could not be undone. Hence, care must be taken when services are deleted in order to avoid deleting the wrong services.
To upgrade from FAXmaker 5 to FAXmaker 6 the following steps should br taken:
1) Install the FAXmaker 6 server on a different directory than that of FAXmaker 5.
2) When the installation is complete, copy the file NETUPGRD.EXE which is installed on the FAXmaker 6 directory to the system directory FAXmaker 5.
3) Run the program NETUPGRD.EXE in the FAXmaker5\system directory. The Mailboxes will be then moved from the FAXmaker 5 directory to the FAXmaker 6 Mailbox directory.
4) You will be asked to select a user wich will be a default user. This user will then recieve all incoming faxes. After selecting your default user press OK.
5) Finally you can configure the FAX server and the user accounts and install the printer driver to complete the installation.
Copyright GFI FAX & VOICE 1997.
NOTICES REGARDING SOFTWARE, DOCUMENTS AND SERVICES AVAILABLE ON THIS WEBSITE.
IN NO EVENT SHALL GFI FAX & VOICE AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, DOCUMENTS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THIS SERVER.
COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.
